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0120-993-793年中無休、24時間営業
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ホテルのポリシーにしたがって、追加ゲスト料金がかかる場合があります。
チェックイン時に、写真付き身分証明書、および現地での追加費用精算のためのクレジットカードまたは現金でのデポジットが必要です。
スペシャルリクエストは、チェックイン時の状況によりご希望に添えない場合があります。また、リクエストによっては追加料金が発生する場合があります。スペシャルリクエストは確約ではございませんのでご了承ください。
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"It's ok"
Room was located by the dumpster and I was there for 4 nights of which 2 mornings I was woken up by the dump truck at 4:20am dumping the dumpster. Maid didn't leave shampoo and other samples or towels one day. Staff very nice and helpful.
I loved it. It was in a great location. It was by alot of resturants. The rooms were a nice size and the staff very friendly.
"Unclean rooms and hallway odor"
I'm not one to write a review because I'm not picky, but this place is not clean. Good location, but not clean. Rooms have a solid layer of dust around the perimiter and on much of the furniture. There were some questionable stains on the desk chair and the other chair in the room. You would not want to sit on these. The hallway had a terrible odor […] in it that required you to hold your shirt over your nose from elavator to the room. This is not an exxageration. I waited 15 minutes in front of the desk at 3 PM to check in and no one was around to help me. Lastly, don't choose the place because it includes breakfast. Ingredients were very scarce and hardly enough to make a meal (attendant said she didn't know if anyone was coming, 8:30 AM). I'd choose a different hotel in the area if I ever make it back to Monroe. もっと読む
Towels could be softer or use more fabric softener I did not like that at all. Towels are very very rough.
Shabby. Old and definitely in need of renovation. Carpet was dirty.
"Wyndham West Monroe"
maid only partially cleaned room one day. didn't finish making bed, and trash was not thrown out. overall the hotel was good. pool heater was not working as well during my 4 day stay. Desk clerk was helpful (Jonathon)
great hotel. clean hotel, friendly service. breakfast was ok, room was good, except did not like square pillows on bed
"Winngate in Monroe, La"
This hotel was fine if they only charged half the price a night they were asking!! Its not a fancy hotel!!! The breakfast was't good...the eggs were dry and there were biscuits but no gravy!!! This is the south!!! We need gravy!!!! My room smelled funny...which the staff quickly fixed!!!! The staff was great!!!! Just charge too much!!!
"Great Overall Experience!"
The hotel was very clean and nice looking upon arrival. When we entered the room it smelled good, was clean and very organized. My husband went to swim in their indoor pool/hot tub, and we were short on towels. We asked the receptionist for more towels and she was right on it! She called us promptly in our room to say more towels were on the way! All […] of the staff we met were very friendly and the location of the hotel was awesome; next to many restaurants and attractions! Loved the experience and would stay again if I am ever in the West Monroe area! I definitely recommend this hotel! もっと読む
Book a room with two queen size bed and hotel.com put us in a 1queen size and a sleeper bed the first night then they put us in the room we book for second night because the had a opening
"Wingate"
I've always been satisfied everytime I stay here and I have not encountered any problems that wasn't readily addressed. On this most recent stay the heat quit working and after calling the front desk and reporting it I was quickly checked into another guest suite without the hassle of having to go back down to the lobby. The desk clerk was extremely […] efficient in getting me settled into the new room. I would stay there again in the future! もっと読む
"Good 2nd or 3rd choice if you have to stay."
I had to spend a couple weeks in Monroe for business recently. The two major hotels the locals recommended were booked up, so I ended up staying here. It was okay, and better than the hotels on the other side of the interstate, but it falls just short of being a great hotel. Things are mostly clean, quiet and breakfast is not too bad for a hotel breakfast. In […] my particular room, the a/c unit was leaking water and blowing black "stuff" all over the floor and bed. I told the front desk, who advised me it was normal operation. I removed the a/c cover and noticed it was actually pieces of rubber gasket blowing around, so I just laid a towel across the vent to stop the rubber from blowing all over the bed while I stayed there. During the 2 weeks I was there, room service never moved the towel at all. Room service was a little hit or miss. One day after work, I noticed all towels were removed from the room, but none were put back. Again I advised the front desk, again I was told this is normal, and they would be replaced later in the afternoon. I ended up getting some towels around 8:00 PM. After a couple days staying there, I came back from work to notice that all of the coffee cups had been removed from the room and not replaced. Again, I asked the front desk for replacement cups, which they were unable to provide (It was after hours but they did give me a styrofoam cup). The front desk assured me they would have housekeeping restock the glasses the following day. They never were restocked in the remaining 7 days I was there. The front desk help was neither friendly or rude, just sort of indifferent. I always felt like I was interrupting someones texting conversation when I stopped by. Just little things like that seemed very unusual. Perhaps I just stayed during a bad week or something but it was a really weird and overall unfriendly experience. All in all, if you can stay at one of the top 2 hotels in the area, try to do that, if they are booked, this is a oka もっと読む
The staff was great. The location wass good. THE BEDS WERE HORRIBLE. I saw 20 or so flat screen TVs being delivered. I had injured my back before my trip. After one night at the Marriot in Pensacola I was on the mend. Since the second night in your hotel my back still hurts and it has been 12 days since I stayed there. Weary travelers have started to […] expect excellent linens and beds after a long day on the road. もっと読む
the crickets in the hotel and room not good dead or alive.
We stayed overnight at this hotel on our way to and from another destination. The first room we had was clean and nice. The second time our room was not clean and the toilet did not work. The people working were very nice during both of our visits and the location has good access to the highway and many restaurant choices around it.
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"Wingate"
The room was clean and the hotel has recently adopted a no party rule meaning a peaceful night's sleep.
"Hotel in West Monroe"
We enjoyed our stay. The elevators stayed wet from a ballteam of boys constantly going from the pool to their rooms, but that was not the hotel's fault. Everything was nice...have had better breakfast in other Windham's, but it was okay. I would stay there again, no doubt.
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"Wingate"
The staff was very nice and helpful. The location is right near a movie theater and only one exit away from cute parts of town. For the price, it was an easy stay with no problems!
"The Wingate Monroe, LA"
We found this hotel to be a very pleasant experience and we would stay again if going that way. The employees were friendly, the rooms were very spacious and clean. The kids enjoyed the pool and the hot tub. The complimentary breakfast was good and the hotel was located right off the highway.
"Easy interstate access"
This hotel is very conveniently located. It was very clean and the desk staff were very pleasant. The air conditioner in the room, however, was not very powerful and it took several hours for it to reach a tolerable temperature... the breakfast is typical "continental" (i.e. hotel lobby, pre-packaged food) but there was a good selection. i would stay […] there again. もっと読む
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"Not the best Wingate I've stayed at"
A little older por\\roperty, nothing terrible about that just other Wingates I've stayed at nearly same age where in much better condition. This one is not up to Wyndam's standards
No internet connection in room. It was hard wire connection only and it didn't work.
"Noisy"
Too much foot traffic overhead through the night. The Desk Staff was very nice and accomodating when asked for an extension of the checkoout time. Evidently no one told the cleaning staff she was fussy when told we had an extra hour to check out.
Hotel air conditioner/heater did start leaking and made the carpet around the unit and near the bed wet. I did not notify the desk as I did not want to go to the trouble of repacking and moving to another room. The humidity was extremely high and then a cold weather front pushed through which may have caused the unit to leak. Another concern was the […] pool. There were too many kids utilizing the pool and they were running about and there was too much noise for older hotel guests. It would be nice if they kept the pool area open till midnight so those older guests can have the pool area to themselves. Other than this the service was adequate, clean and it was mostly quiet. もっと読む
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"Wingate by Wyndham - Monroe LA"
front desk staff on morning of departure seemed highly inconvenienced by my request for a delay of an hour to the checkout time. I understand it may have been an inconvenience, but as the customer, I don't think I should have been made to feel as bad as I did about the request.
"Very nice hotel"
The hotel was very warm and welcoming. The room was clean and spacious. the hotel was close to an El Chico and a movie theater. Great place to spend the night!
"Could Use Some Work"
The hotel was clean, but could use improvements, especially compared with other hotels at the same price. The furnishings in the room seemed cheap and the breakfast wasn't good. However, the employees at the front desk were nice and quite helpful.
"Outstanding Hotel"
The hotel was great...Exceeded expectations in all regards. Thanks for a great weekend.
"Great Hotel"
Stayed here for the Labor Day weekend... the place was amazing considering the price I paid. I will definitely stay here again. Being right beside a movie theater and several restaurants was very convenient.
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