エクスプロアーズ ホテル アット ディズニーランド パリ (Explorers Hotel at Disneyland Paris)

Hotel quality and service is three star level but location is best to reach to Disney land.

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Good

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とにかく、子供達が楽しそうでした。ボールプールつきのプレイルームや、滑り台3つ付きのプール、ゲームセンターなどなど、幼稚園くらいから小学生の子供達が飽きずにホテルで楽しめます。(ただし、プールは12歳以下は単独では入れないのと、水温気温ともに低く寒い) 部屋も簡素でまずまず、アメニティはコップのみ。タオルはバスタオルが1人一枚、ティッシュなし、電気ケトルはあるけど冷蔵庫無しです。 スタッフは笑顔で、感じも良かったです。 バスタブの排水口の掃除がイマイチで、それだけが不満です。

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隣の部屋と行き来できる（2部屋取る家族はファミリールームとして広く使うだろうが。）ドアの鍵か開いていて、知らない人が中を覗きこんだ。とても怖い思いをした。どうにか鍵はかけてもらったが、不安全。また、ルームキーが何度も壊れることがあり、合計6回直してもらった。とても不便だ。

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家族利用でした。ディズニーランドパリに行くために２泊しました。空港からは、ＶＥＡのバスをマルヌラバレーの駅まで利用しました。直行がなかったので、駅でホテルに行くシャトルバスに乗り換えました。 ２日目は電車でパリ観光に出ました。６人で利用しましたが、金額的にもお安く、また、１室で過ごせるというのが選んだポイントでした。 お風呂などは古びれていて、また、シャンプーや歯ブラシなどはついていませんでした。タオルはバスタオルが人数分ついていました。インスタントコーヒーとポットやドライヤーはありました。夏でも涼しいためエアコンは不要だと感じました。 朝食はブッフェでしたが、ベーコンや卵料理については、４ユーロ追加でしたので食べませんでした。シリアルとパンとコーヒーと果物をいただく、というつもりなら十分で […] すが、一流ホテルのような朝食ブッフェは期待しないほうがよいです。 こどもが遊ぶボールプールのようなところがあり、こどもたちは、楽しんでいました。プールもスライダーがあり、楽しそうでしたが、入りませんでした。ホテル内でパークで買えるようなお土産を売っているディズニーショップがありました。フランス流サンドイッチを売るお店もありました。 パークまでは１５分から２０分に１回のシャトルバスがでています。朝は山手線のようにこんでいました。４箇所のホテルを回って駅までいきます。無料でした。駅からは徒歩ですぐにパークです。 パークチケットはホテルで買えるので買ってからパークに行かないと、朝のチケット売り場はすごい行列でした。 ただとまるだけと割り切れば、金額的に非常に満足でした。 もっと読む

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家族利用でした。ディズニーランドパリに行くために２泊しました。空港からは、ＶＥＡのバスをマルヌラバレーの駅まで利用しました。直行がなかったので、駅でホテルに行くシャトルバスに乗り換えました。 ２日目は電車でパリ観光に出ました。６人で利用しましたが、金額的にもお安く、また、１室で過ごせるというのが選んだポイントでした。 お風呂などは古びれていて、また、シャンプーや歯ブラシなどはついていませんでした。タオルはバスタオルが人数分ついていました。インスタントコーヒーとポットやドライヤーはありました。夏でも涼しいためエアコンは不要だと感じました。 朝食はブッフェでしたが、ベーコンや卵料理については、４ユーロ追加でしたので食べませんでした。シリアルとパンとコーヒーと果物をいただく、というつもりなら十分で […] すが、一流ホテルのような朝食ブッフェは期待しないほうがよいです。 こどもが遊ぶボールプールのようなところがあり、こどもたちは、楽しんでいました。プールもスライダーがあり、楽しそうでしたが、入りませんでした。ホテル内でパークで買えるようなお土産を売っているディズニーショップがありました。フランス流サンドイッチを売るお店もありました。 パークまでは１５分から２０分に１回のシャトルバスがでています。朝は山手線のようにこんでいました。４箇所のホテルを回って駅までいきます。無料でした。駅からは徒歩ですぐにパークです。 パークチケットはホテルで買えるので買ってからパークに行かないと、朝のチケット売り場はすごい行列でした。 ただとまるだけと割り切れば、金額的に非常に満足でした。 もっと読む

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すべてに平均点。可もなく不可もなく。ディズニーが目的なのだから、ホテルでとりたてて贅沢をすることはない、 とお考えならおすすめ。朝飯はバイキングでまるでお祭りのような大騒ぎ。味はまあまあ。利用はしなかったが、 室内プールがあって、子供は喜ぶかも。ホテルから シャトルバスで10分くらい。同じようなホテルが並んでいるが、環境は静か。余談だが、パリ・ディズニーはなめてかかると大変。6月下旬に行ったが、バカンスに入ったらしく、暑くて混雑。日本より小さくて空いてるというのは、 既に間違い。併設されているスタジオと合わせると、浦安と大差ないと思われる。一日で済ますはずが、我が家は 二日いきました……。

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This is not a Disney property, it is ON Disney property. We were not told it was under renovation. That would have been tolerable but the hotel was filthy. The carpet in our hallway looked like it had not been vacuumed in months. There was thick dust at least 3 inches out from the wall and stains everywhere. The walls were in disrepair. They should […] have shut it down and done the renovations. Way too expensive for what it was. Would not recommend. もっと読む

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A large portion of the hotel was under construction which made our stay very inconvenient. Walls were thin and not very sound proof so we heard kids and families running, laughing, and talking in the hallways very late into the night. For several hours in the afternoons - there was no place to get food and there is nothing nearby to walk to. Regular […] swim trunks for boys were not allowed so we had to buy speed-o type swimsuits from a vending machine at the pool so the boys could swim in the pool. Wi-Fi did not work in our room - we had to go to the lobby. Service in the restaurants was mediocre and the gift shop and restaurants were not always open in accordance with the published "open" hours. Front desk staff were somewhat helpful but gave misdirection a few times and did not disclose information (such as a breakfast box being available, if reserved) when I requested a 5:30am taxi reservation. We would not return to this location - although the kids loved swimming in the pool every night. もっと読む

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Hotel looks a bit neglected, scruffy entrance , foyer a bit bleak. The room was fine though and all the staff very friendly, good value for money.The pool was fabulous my 4 yr old loved it , could have spent hours there. Shuttle bus to Disneyland good service,

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It's an ideal hotel as far as sleeping only is concerned, in other words if you plan on spending most of your time in the Disney Park. However if you decide to inlcude some rest days in between it's not the best place to be. During the day, apart from a sandwitch bar there are no real facilities for meals. The luggage storage facility at the hotel turned […] out to be very useful on our last day after checkout since our departing flight was only later that evening, it allowed us some freedom to venture out back to the village to do last minute shopping. However and lastly, claims that there is free WiFi in the hotel is exagerrated. There is very limited and intermittent WiFi around the hotel entrance/lobby area. As soon as you venture beyond that, whether to the rooms or any other public area such as the restaurant downstairs the signal dissappears. もっと読む

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The children play facilaties are fantastis, there is so much for them to do & the pool is great! If you can get over paper & plastic cups for the rooms & no set tables at breakfast, tired decor in the rooms, it's not a bad hotel. The location is 5mins from Disneyland & the train station on the curtesy bus & they run regularly. If your looking to keep […] costs down & kids to have as much fun as possible then this hotel is ideal. もっと読む

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Great for families

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Good Hotel Facilities. Very Poor Rooms for price paid. Staff never look happy. Breakfast time was a scrum. Happy Hour mobbed. I would stay there again if I had to, but I certainly would be reluctant to pay out for what I did!

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Great location, great hotel and very efficient staff. Thoroughly enjoyed our trip, the shuttle service to Disneyland is regular and reliable. Only gripe.... A two euro charge per towel for swimming....meaning the pool is not 'free to use' and a crazy French rule regarding swim wear resulting in my husband not being able to join us in the pool....what […] could happen if he wore shorts instead of trunks which would be so bad?? Seeing as other guests were taking photographs on poolside and not being asked to stop, the trunks thing seemed very insignificant.... Otherwise, nothing but praise for the hotel, shame the pool stories had to mar an otherwise brilliant stay. もっと読む

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Really enjoyed our stay. Very easy with the children and they loved the pool! Great room for a family, well thought out design. Pretty close to the Disney parks.

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just back from one night at this hotel but would like to have stayed longer ,it has a great fun atmosphere for families ,the whole place revolves around a brilliant swimming complex and play area ,with slides and ball pools ,and a great big ship that the kids can get into and on top of,really perfect for little children.Our room was located in the main […] building ,the hall way looked a little tierd but i was pleasently surprised by the room it was comfortable and clean with tea ,coffee etc and fan on the ceiling and was a good size,beds were comfy. pool towels can be hired for 2 euro .The hotel is priced well and is perfectly located for Disney just a five minute bus drive away in the free shuttle No 54. If you dont like children this would not be the hotel for you もっと読む

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My son loved the pirate ship both of them.good location.breakfast was really good.room was big.overall very happy.price was more reasonable than the disney hotels.

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Clean, comfortable hotel. Excellent for the children, lots to keep them entertained. Buffet in restaurant very good value for money and great choice of food. Would go back to this hotel again.

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Great stay here! Fantastic hotel for children lots to do pool and soft play where great!

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Great for kids. . Pool and pirate theme kids loved.Buffet food good selection

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This hotel has a great location for going to Disneyland. Not anything else. The rooms were just ok. They were clean. But the power went out one day and the TV never worked. The shuttles were unreliable and didn't even come at the times hotel staff said. The pool was only open a few hours in the morning and a few in the evening. Never got to swim. The […] free wifi was spotty and only worked 10% of the time. The food in the captains library was excellent. Breakfast was pretty good too. The staff were nice. I would probably take the kids back. They had a slide and an arcade, and play area. I just hope they could simplify their wifi process and keep the pool open during the day. もっと読む

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Ideal base for visiting Disney with the added extras for young children (if not too tired) of the play area, swimming pool with chutes, shop etc

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Hotel was all we needed it to be, but we found the staff quite unhelpful. We were also very disappointed that the wifi did not work on any of our devices, and were brushed off when we asked for assistance regarding the matter. The room was also only ever restocked with 1 tea bag or coffee even though it was a 4 person room. Glad we spent most of our […] time at the Parks and not a lot of time in the hotel! もっと読む

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we were very pleased with the value we got for our money. we are a family of five and the room had plenty of space for us. our kids went nuts for thebplayground and pirate ship themed pool. it was very easy to take the bus to disneyland. we would definitely stay there if we go back to disneyland

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Very pleased with the convenience to Disneyland park and the availability of the shuttle bus. Loved the whole hotel set up with the play Center and the pool. The staff were really lovely and pleasant and helpful. Only downside was that our bathroom sink was blocked

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the pool is good for children and has good slides, much better than you would expect for a hotel. The car park was busy one day. about 200 cars spaces and only about 10 free. the pillows are small and too soft. the breakfast was good with a lot of tables, so, there was never much of a queue.

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Room was not as expected - size was small and not suitable for a young family, heater only worked half the time, powdered milk, only 3 pillows provided originally for a 4 bed room, no microwave, only 1 restaurant open in whole hotel and the staff did not give us correct information as we were not told that the bus to the airport cost money our that […] you had to pre book it. もっと読む

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You get what you pay for - would rather pay a little more in future. Swimming pool is great for kids.

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The hotel was ok but the customer service was awful the staff are horrible the halls were the rooms was stink. I wouldn't recommend this hotel to anyone .

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Great hotel for exploring Disneyland. Great for children, fab breakfast. Excellent shuttle bus service. Poor pillows, but got extra when we asked for them.

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Staff very welcoming on arrival. Explained all about the hotel and the where Shuttle bus goes from. There is a separate area for guest services which is great. The swimming pool is brilliant and open times are excellent. Breakfast was delicious and fresh.

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The toilets were extremely foul smelling, which resulted in a strong aroma of septic pervading the room. Despite our placement of the "Do Not Disturb" sign on the door, the hotel cleaning staff completely disregarded it, and entered the room, failing to adequately clean it each time.In fact,they do not clean the rooms at all. Obnoxious noises of children […] running the length of the hallways and slamming doors, disturbed us late at night throughout our stay. The heaters in the room also broke leaving us to endure the freezing cold with three kids. もっと読む

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Faculties are good for the kids but comfort and convenience for adults isn't considered.

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We realised that this was a 3star hotel but the hotel was even more shabby than expected especially on the level 1 near swimming pool area! Highlights... Dirty under beds, pillows were inadequate in size and comfort, empty toilet rolls nor towels not changed each day despite 'please make up my room', Edge of bed dropped out and sheets not fitted well! […] Corridor leading to and outside room very messy, room also felt a bit damp in room 106 as heaters not on. This was however a handy location to visit from with good shuttle bus, cheap place to sleep in between Disney visits ( Disney which was great) but for a similar price or a bit more money we could have had a better experience...my advice is - try another hotel like Circus which is next one along... Oh and how do we know about the other hotel... we stayed there last time but thought we should try something else - wrong decision ! もっと読む

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Basic European hotel, the rooms are no frills. Morning buffet good start to the day, not your typical American breakfast light but filling. Bring your own washcloth if you are accustomed to using one. Kids would enjoy the pool area. Shuttle service was very good.

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went for a walk at 6.30 in morning, corridors were not cleaned and stairs were dirty. personally i feel the hotel should use dress code. example 10 oclock in the morning kids over 10 years were walking about in pajamas in dining room. Adults were walking about the hotel in swim wear not covered up and no shoes on. people were taking more food out dining […] room in napkins. もっと読む

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Good hotel that really catered very well for our young children with Large Softplay, Activity Swinmming pool (Slides/Pirate Ship) and Childrens rides. Given we were in Disneyland for best part of the day and at night, the hotel was really somewhere to chill out for a few hours and ultimately re-charge ready for the next visit to the park - the hotel […] all things well and we feel that we got value for money for what we paid and had a good custimer experience - we would most definately return to the hotel in the future. もっと読む

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Nice, comfortable stay for 3 nights. Nice pool, decent breakfast and very convenient location if travelling by Eurostar with free shuttle bus every 15 minutes from and to Disney parks and train station.

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Kids love this hotel for the playground and pool but it is lacking in some of the basics that are fundamental - most particularly any noise proofing between rooms or rooms and corridors. If you stay when it is busy (as we did) expect to hear your neighbours, impacting on sleep quality. Amenities of the hotel such as the pool, playground and free shuttle […] to Disney and the train station are great, but the trade-off is extremely basic small rooms with poor sleep quality. On the positive side, the staff are very helpful and given that hotels in this area are very expensive its pricing is very competitive. もっと読む

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Loved the hotel and the atmoshphere will definitely come again

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Good for families. Food variety is not very good. Nothing outstanding, though.

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I'm surprised Disney put their name on this hotel. The room was the size of a large closet, for a family of 4, we could barely move in the room. There was a tiny bathroom in which the only outlet did not work. There were no hand towels or wash clothes or soap to wash your hands! There was one restaurant that opened for breakfast and a few for dinner. […] Not much choice and very expensive. The pool was fun but they charged 2,00 euros per each towel, and you could not use the ones from your room! The staff was friendly at the front desk, but the house cleaning staff was inadequate! Not only did they not change the sheets the next day but we still did not get towels and soap we needed. It was so disappointing! They had a video game room that was outrageously expensive. They made it seem like it was a great hotel for families and it was nothing I would ever stay at again much less refer to a friend. Beware military community! Do not get caught up in the pictures online or the decent cost. You can find something better for your family!! もっと読む

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By American standards, Hotel 6 is 10x better. This place has skinny mattresses on spring boards. Hotel's restaurants all closed except for 1. Pizza they make comes in a pile of manufactured dough with tomato paste to which full of himself cook puts cheese on top and shoves it in the oven. Stairwells dirty with pigeons droppings living there. Maintenance […] begun to drill concrete floors while we were in the room. We hear masonry bit pounding against the concrete for several hours. もっと読む

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Overall experience was good but felt the breakfast buffet was very limited especially for vegetarian and halal options. Also very hard to get hold of drinking water for free so take bottles with you.

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