ユーロスターズ グランド マリーナ (Eurostars Grand Marina)

プールが小さくでガッカリだとたけど、ジムエリアなどとても清潔でサービスがよい。ジャクジー付きなのはいいけど、壊れていたらしくバスタブにお湯をはるといきなり噴水状態になって大騒ぎでした。アメニティもオシャレでサービス良かった！

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隣室との壁が薄いか？防音材が使用されていないのか？いずれにしても夜中に帰ってきた隣室客が騒ぐとともに、高音でミュージックをかけるなど騒音で目が覚め以後眠れなかった。翌日フロントに苦情を言い部屋を替えるよう要望するも隣室客がチェックアウトするので問題ないとのこと。翌日は問題なかったが翌々日また同じ状況が起き、夜中フロントへ苦情を言った。客への応対悪い。 宿泊客への注意事項を徹底さすなどの気配りがない。 ＊チェックアウトの際、お詫びの一言もない。 日本人観光客への呼びかけをする。このホテルの宿泊はしないようにと！

Expedia ゲストの適正な口コミ

港に面した素晴らしいリゾートホテルです。部屋も広く素敵でした。新婚旅行の最後を飾るホテルたして利用させてもらいましたが到着して直ぐに妻も笑顔になり、またスタッフの対応もよく大満足でした。歴史的なホテルでなくて良いのなら皆さんに是非お薦めします。

Expedia ゲストの適正な口コミ

5つ星だけあって、非常にきれいなホテルでした。 お風呂のアメニティもきちんとしており、シャワーも取り外し可能な、日本人には使いやすいタイプです。 部屋も比較的に広く、使いやすかったです。 難点と言えば、立地条件が地下鉄の駅から10分ちょっと歩くということでしょうか。季節が冬だったので、海風が当たって、冬には厳しいかもしれません。 ただ、夏に行けば反対に、立地条件で申し分のないホテルなのかもしれません。

Hotels.com ゲストの適正な口コミ

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Hotels.com ゲストの適正な口コミ

Hotel was very nice and comfortable, but it's a bit removed from any metro stop. In the mornings we could hear constant slamming of doors on our floor. A very nice hotel, though.

Hotels.com ゲストの適正な口コミ

Hotel nice enough, staff helpful, location fine, room ok, there should be more in the bathroom, only shampoo, shower gel and soap, slippers, for the cost per night they should provide a little extra items. But overall would stay again.

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It was great

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Great Location with friendly staff. The higher the floor the better the view.

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We always stay here, when we can pick up a discounted room.

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In for 6 days and impressed from the first moment. The room was good but nothing special but what made the stay was the quality of the service. From the concierge to the desk staff and in particular the hotel bar and restuarant. We had meals at the hotel for 3 nights and enjoyed the sophisticated ambiance and the quality of the food. Great view from […] the top of the hotel, watching a port a work. もっと読む

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1. Check in: very quick and efficient. Location: great location, a few minutes walk to the south end of Las Ramblas, which connects to Plaza Catalunya,Passa de Gracia and all must see areas. Lots of restaurants and Tapas bars along Las Ramblas.. The staff: absolutely fantasic, very friendly and helpful. I happened to attend a Barca football game whilst […] I was there and the gentleman at the door arranged a lift for me with the other hotel guests who were going to the stadium. The room: big, clean room, comfortable bed, a few english tv channels and top notch high speed wi-fi, which is free no matter how many devices you have. The bathroom is amazing! By far the most impressive bathroom I've seen in all 5* hotels I've stayed in... You want to stay in that shower all day. Now the downside of the hotel that marred my stay there is whilst the hotel is nice for a quiet night away from the hustle and bustle of the city it has extremely thin walls, you can hear people in the next room as if they are in the same room with you. Unfortunately I had two rowdy and loud gentlemen who kept me up until 4am (no joke) 3 nights in a row! On the 3rd night I had enough and called reception @ 3h30... they promptly came up, knocked and asked the rowdy couple to keep it down.. As a result I didn't have comfortable and peaceful sleep during my stay here but I feel like this is not the fault of the hotel per se. So I'd stay here again and hope I have better behaved guests as neighbors next time... もっと読む

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Thank you, I really liked it!!!

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Uncomfortable beds and not enough pillows. The room wasn't too clean. Good customer service at the front desk. The food was the best!!!!

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Great location and room.

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The hotel was very modern and clean, however the wifi did not work and the air conditioning was not working so the room was very hot. Location was nice and the hop on hop off bus was right outside.

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Everything at the hotel was great with one exception. The front desk staff couldn't have been friendlier or more helpful to an English speaking person. They worked hard to make sure my wife and I had a great mini-vacation stay. The Cava was terrific as were the chocolate covered strawberries served in a martini glass. They were unlike any I had before. […] The only detractor was the internet service was terrible in my room and wasn't resolved during my two day stay (but it was a weekend in Spain and I shouldn't have been trying to work anyway!). もっと読む

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A fantastic hotel in a great setting, interesting views and friendly staff.

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The hotel is in an excellent location, close to Las Ramblas and with panoramic views of Barcelona from the eighth floor. The staff are very professional, but also friendly, knowledgeable and helpful. Ideal location before or on returning from a cruise.

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excellent hotel, very helpful and friendly stuff, good location

Expedia ゲストの適正な口コミ

the staffs are very friendly and helpful,, and they are always smiling on front of the gusts. Having a great view to the SEA.

Expedia ゲストの適正な口コミ

Eurostars Grand Marina is co-located with the Barcelona World Trade Center (so you can tell your cab driver to take you to the World Trade Center if they are unfamiliar with the hotel). It's an approximately 20 minute cab ride from the airport and 10 minutes by cab to the Cruise Terminals. For those interested in sightseeing, the hotel is about 15 minutes […] walking distance to the Christopher Columbus statue at the southern end of Las Ramblas and even closer to the CitySightseeing and Turistico bus stops. The hotel room itself was comfortably sized and had in-room A/C. The shower did not have hot water the first night we stayed, but it was Christmas Eve and the hotel was nearly empty. The hotel was hosting a large conference the second night, so there were no hot water problems that night. All together, very convenient to get to and from the airport and cruise terminal, and close enough to the city's sights so you can explore the city too. もっと読む

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The room surprised me. You get used to tiny boxes in Europe. This was very roomy and very new and upscale. It was a very classy place. The fitness room was well equipped, also surprising. It did require about an 6 minute walk to the get to the nearest metro stop, but all in all I was very impressed

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Good place,highly reccomend it...........................

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I stayed one night to catch a Royal Caribbean cruise. Front desk very helpful. Great service.

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Only complaint....3 euros for a bucket of ice that's going to melt in less than an hour! A little rediculous!

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Highly regarded; I'll return. BUT the connecting door allowed far, far, far too much noise from the adjoining room . I can't verify if the second door was closed, however.

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Good gym (by hotel standards), very positive energy level and light throughout the hotel. Bar was good and jazz music (Sat night) very enjoyable. Ramblas, Barceloneta easy walking (10 mins). Hotel staff accomodated my view request and really tried to help.

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The hotel was really nice, the staff were always friendly and happy to help regarding any queries. We asked for a sea view which we received, in addition to this the room was really spacious and comfortable, although it did get a little warm at times. The gym facilities etc were also very good. In terms of the location, there is a bit of a walk to and […] from the hotel as the building is slightly away from the main street. That said it is easy to walk to either Parallel, La Rambla, and Via Laietana as the bottoms of all these streets are nearby. もっと読む

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Great location right off La Rambla. Close to tour buses and Windstar docking.

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excellent hotel, very helpful and friendly stuff, great location close to la rambla

Expedia ゲストの適正な口コミ

Lovely hotel in a great location for a four day stay in Barcelona. Experienced and helpful staff, big clean rooms and a great bathroom (deluxe room on the 7th floor) Ok pool is on the small side but overall an excellent stay at the Grand Marina. I will definately visit this hotel again.

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Great location and great hotel. Room was a good size and very comfortable

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We had also stayed in the nearby Hotel Arts, which claims to be a 5 Star hotel and is not. The Grand Marina was far superior all around.

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Used to budget hotels but this was something else. Really friendly and helpful staff. Did not use dining areas or bar however as it was beyond our budget for food. excellent rooms and accessories with probably the easiest tv to work in ages.

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Superb hotel. Well worth the money.Rooms were of very high standard.Staff very helpful. Location spot on; even by the tourist buses.The breakfast is the best we have ever had with the exception of Dubai.Very classy place.If you can afford it stay here there are no other choices !!!

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Great location,on the marina. Within walking distance to the beach and LA Rambla. All the staff were very helpful and friendly. Some areas could do with refurbishing. Dining area excellent. On the negative side: breakfast very expensive. Little choice if you wanted an allergy free breakfast. Noise at night of moored cruise ships.

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The front desk never answered the 2 times that I called for a wake up call. The telephones in the rooms were cumbersome to use. Otherwise, a perfect place and service. Will definitely return to Eurostars on my next Barcelona trip.

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Hotel is in the marina/harbour area (where the cruise ships dock) so there is a good 15min walk to the start of most areas, but you can view this both ways ie it's quiet on one hand but you can't just stumble out to main attractions on the other. Very good base to explore the City. Open top tour buses start from out side the hotel (get on them from […] the Hotel as they are not as busy) good means of getting around the city as well as seeing all the attractions. Premier room was lovely but made even better with a City view. Restaurant/bar very formal may be too formal. Gym is good but pool small, just a plunge pool. Staff very helpfull in recommending restaurants and booking them for you. もっと読む

Expedia ゲストの適正な口コミ

Eurostars Grand Marina is a lovely hotel and the staff were friendly. However, the staff were not very helpful. They were limited in their ability to provide recommendations and reservations. The food in the restaurant was just good and overpriced. The carpets in the hallways were stained.

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This hotel is lovely. Enormous room by even North American standards. Fantastic service throughout our stay. Room service was wonderful. Stay here if you're in Barcelona. 5 star hotel at 4 star prices.

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furniture in room 414 shabby have informed hotel the rest excellent

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Hotel, staff and amenities were first rate, even to the extent of making room available long before check-in time. Very well located for our post-cruise stay. Only negative: Concierge a bit weak on restaurant recommendations.

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Superb hotel with fantastic service and facilities, just a pity about the old "cable car" tower that is directly outside and partially obscures your view of the city

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Everything was good except the room service, they are very rude.

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We booked to stay at the Eurostars Grand Marina for 4 nights. The room we were allocated to start with was looking rather shabby e.g. torn upholstery on chairs, leaky shower, dirty windows. We asked for a sea view but this was mostly obscured by enormous cruise liners berthed right outside our window! However, as we did not consider this to be 5 star […] luxury we complained at Reception & the duty manager, Jacinto Gamon, was very sympathic & helpful. As soon as possible he arranged to move us to a suite which was lovely & fully met our expectations of this hotel. We could not fault his attitude or his charming manner,especially when he sent us up to our room not 1, but 2 bottles of Cava & some chocolates! The position of the hotel was excellent - easy walking distance to many of the sights, plus theSightseeing buses stopped almost outside the hotel. All public areas of the hotel were attractive & it was quiet at night. もっと読む

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Not welcoming or in any way personal, it did what it said on the tin (just) but failed to please.

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