"4 minutes door to door to Ten Thousand Waves!"
Excellent location, service is always fantastic. 4th stay here, will continue to come back!Hotels.com ゲストの適正な口コミ
"Cozy, clean and closest to ski slopes"
Had minor issues with room and number of people on reservation, but the staff quickly resolved the issue and upgraded us to a premium room. We loved out stay and plan to use them every year around same time frame. Friendly staff in every way, including a free bottle of wine! The town view from the nearby hill is awesome.Expedia ゲストの適正な口コミ
My 1-bedroom condo was very nice and clean. A little outdated compared to my friend's condo. But that's just the luck of the draw. The ONLY thing I would like improved is security.Hotels.com ゲストの適正な口コミ
Will stay again next time I'm in town.Hotels.com ゲストの適正な口コミ
We enjoyed our stay. We had a 2 bedroom condo for a family of six and were very comfortable.Expedia ゲストの適正な口コミ
The staff are friendly and the condo we stayed in was gorgeous, with a fully equipped kitchen, lovely decor and comfy bed. Water pressure was a little low in the shower but still nice and hot. We only stayed one night, but wished we could have stayed longer. The hotel is only 10 min walk from the center of old Santa Fe. Lovely.Hotels.com ゲストの適正な口コミ
"Nice condo/apartment style space for family"
The condo/suite is a nice place to stay rather than a hotel room with a bed and tv scenario. Good for a longer stay with full kitchen and refrigerator. However, we never saw any maid service during our four day stay? A little bizarre as the trash started to pile up by day four and there was no obvious place to leave it. We also ended up washing dishes […] etc since it was obvious we were'nt getting any maid service of any sort. Plan your towels & sheets wisely! Maybe they'll give you more if you go the office. One positive, the hotel is close to downtown plaza and art gallery area. I really only had a few complaints that made this place a disappointment. The times for pool and spa in the winter are from 8am -7pm. Not great if you just finished a full day skiing and want to spend some time in a hot tub to recover. Other problem is "hot tub" would best be described at this location as "Luke warm bath water". It wasn't hot and there was very little in the way of jets. My concerns were addressed by the office staff as "the HOA makes the rules". Be sure you don't want to use a hot tub on your stay as this one was a definite buzz kill to an otherwise enjoyable stay. Overall I can't recommend this place again due to the price and service really don't align for the value. $900 for three nights and I could have stayed at a hotel with a useable hot tub at least! もっと読むExpedia ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 Dear Road Warrior, I’m truly disheartened your family did not thoroughly enjoy their stay here at Fort Marcy. It sounds as though we missed the boat of several fronts that are easily correctable. Although we do not offer maid service for stays less than a week we are always happy to provide a “Room Refresh” at your request. With regard to the “hot tub” the HOA operation that governs the property is in the process of getting bids to have the entire hot tub replaced. I will be happy to pass your thoughts onto them for a more speedy resolution. I’m sure you understand the height of the Christmas Holliday is the most popular time of the year to stay in the magical city of Santa Fe. Please feel free to check out our rates during other times in the year as we often have some great deals in lower demand periods.
Awesome. We will be back!!!!Hotels.com ゲストの適正な口コミ
"Well maintained. Comfortable stay."
Worth the money.Expedia ゲストの適正な口コミ
"Excellent for our family"
We stayed at Fort Marcy over Thanksgiving break with our family, including my parents. We had 6 people (4 adults, 2 kids) and fit comfortably in a 2 bedroom suite. It was really a fantastic setup--the bedrooms upstairs were large, there were 3 bathrooms for us to use (2 upstairs and 1 downstairs), and the living area with big enough to sit around and […] play games while the kids played and watched TV. We were really happy with our choice, especially since Santa Fe got almost 6 inches of snow the night we arrived, and we were pretty much snowed in for our 2 night stay. The suite was big enough for us to stay in comfortably without going stir crazy. We had brought some food, so having a full kitchen was great. We bought firewood the first night, but it was a bit pricey, so if you come in the winter I would suggest bringing your own. It was definitely worth it having a cozy fire to sit around in the evening. Being close to the plaza was nice (we didn't walk--too slippery). Our room was on top of the hill, which made for a fantastic view, but the hill was so steep that we weren't able to drive back up it after making a supply run! It was more of a funny story than anything. Overall a great experience. We will stay there again when we return to Santa Fe. もっと読むExpedia ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 Wow, sounds like your ones to turn lemons in the lemonade. As you found the snow when it comes to Santa Fe can be a real adventure. I'm glad you were able to safely navigate the slippery slopes. We look forward to having you as our guests once again in the future.
"perfect santa fe experience"
We loved the location and lovely interior of our unit..Everything that we needed for living comfortably and cooking our own meals was provided.Hotels.com ゲストの適正な口コミ
Got a completely renovated 2br,; great unit, great location and great stay. Could improve the pool area, but condo was superHotels.com ゲストの適正な口コミ
"The GOLD condo is lovely to be in . Santa Fe Charm"
We loved our condo. The decor was Old Santa Fe charm, We flet as if we were in a tasteful person;s home. We walked back and forth to the Plaza several times each day.The beds were firm and beautifully appointed. Sheets, soft cottoen and towels soft and fluffy.The entire condo was spotless.Many thanks for a lovely lovely condo.Sarah AllenHotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 "We flet as if we were in a tasteful person;s home." Well you were! Each of our condos is uniquely decorated to reflect the tastes and personality of our individual owners. You got to enjoy someone's vacation home in Santa Fe as if it was your own. We look forward to having you come and visit again sometime soon.
"Nice suites overlooking Santa Fe"
Great location bordering a canyon right across from Fort Marcy Park from which you overlook the whole city. Nicely furnished. Good pool and hit tub. Good kitchen. Spacious flat. Quiet. Easy walk to downtown.Expedia ゲストの適正な口コミ
Santa Fe is Santa Fe there are lots of small streets to get there but all of the places you will want to visit in Santa Fe are within walking distance (almost all anyway). The rooms are comfortable but if you have a lot of luggage it will be a problem for some rooms as there are some stairs and uneven paths to take your luggage over. You have a complete […] kitchen at your disposal and the bedroom is a completely separate room. The air conditioning is somewhat loud but not too loud. Overall its a nice place but its probably a better location if you are there for a multi day stop not an overnight stay. もっと読むExpedia ゲストの適正な口コミ
"Review of Condo experience"
Condo was in excellent condition. Staff was friendly and personal. Very close to plaza, shopping, historical sites, and art galleries. We enjoyed our experience. We will stay again at Fort Marcy Hotel Suites in the magnificent city of Santa Fe. Do not hesitate to make reservations!Hotels.com ゲストの適正な口コミ
"Nice hotel and close to town"
After a long day sight seeing it was a comfortable place to come home to.Expedia ゲストの適正な口コミ
"Nice but time to invest in comfort"
This is a nice hotel, however a little run down. The beds are a little uncomfortable. We did have a dirty nappy on our belcony when we arrived. we decided to avoid going out there. Overall though very pretty and great view.Hotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 I apologize about the soiled nappy on the balcony. Our housekeeping staff usually receives very high marks for their work and I know will be appalled to here about your experience. I am happy to report we replaced a number of the beds on the property this winter to ensure you do get a good nights sleep on your next visit.
"Convenient, cozy, comfortable."
Amazing well appointed room in a southwestern decor. We felt right at home. Very quiet. Great sunrise and sunset views from the park across the street and an easy walk downtown. Had some issues with the kiva back drafting smoke into the room. The deadbolt was installed incorrectly with the doorjam and we could not use it. At least the door still locked. Staff […] was super helpful and provided some excellent advise which we took for restaurants. The swimming and hot tub facilities could use an update. The swimming room was very worn, no towels available, and didn't feel clean. On the other hand we didn't bring the kids and went to 10k waves spa. もっと読むExpedia ゲストの適正な口コミ
"Close to Plaza"
Exactly what we wanted for our 3 night stay. Loved walking through Fort Marcy Park down to Plaza. Saw workers everyday improving on grounds or regular tidying. Kitchen had all we needed, bed comfortable. We stayed in suite 11 & screen door needs to be fixed. Great place, very friendly in office! Only thing that I should mention is that it if you have […] any issues with walking this may not be the place for you or you should just drive to Plaza, etc. Some units had a lot of steps and for some people it is an extreme incline coming back from Plaza. もっと読むHotels.com ゲストの適正な口コミ
We loved staying at Ft. Marcy suites and hope to return. The location is ideal, a little off the beaten path but close to everything. We had a little kiva fireplace in our unit and it was wonderful to sit by the fire in the evening. The unit had nice NM decor which is something we enjoy. Unfortunately, we had a medical emergency during our stay so we […] didn't get a chance to use the pool or do as much as we'd hoped but it was a great place to come "home" to when away from home and really stressed out. All the staff we encountered were so kind and helpful, the grounds & buildings were well maintained and we had everything we needed in our condo. I truly hope we can return to Ft. Marcy and fully enjoy our time there. If you're traveling with little kids there is a huge playground a short walk away. もっと読むExpedia ゲストの適正な口コミ
The unit was very pleasant; appeared to have been updated recently. Close enough to the square to walk. Quiet. We enjoyed our stay.Hotels.com ゲストの適正な口コミ
"Just passing through Santa Fe"
Arrived close to midnight, but encountered no delays with late-night check-in process.Expedia ゲストの適正な口コミ
"Not Your Typical Hotel"
This was more of a condominium than a hotel. Located a little away from center of town, it was very peaceful. Location is hilly so there were steep stairs to climb to get to parking area. Front desk is not manned at night. No daily housekeeping so after 3 nights, trash was overflowing. Well equipped. There were some minor maintenance issues like loose […] faucets and burned out light bulbs. Nicely furnished although couch was uncomfortable. Nicely decorated and homey. We enjoyed our stay. もっと読むHotels.com ゲストの適正な口コミ
"Convenient and spacious."
This was our second stay at Fort Marcy. It is just a short walk to the Plaza down a moderate grade. The grounds are nice with some remarkable views of the surroundings. Although not as "luxurious" as a hotel, I prefer the space. There is also ample parking. The room was comfortable with ample lighting. If you like space, this might be your place.Expedia ゲストの適正な口コミ
"Convenient downtown location."
Easy to get to the square shopping and restaurants.Hotels.com ゲストの適正な口コミ
"Great place to stay, wonderful location, sad wifi"
Our 2br condo was clean and well appointed, even skylights and sun tubes. From the outside it looks like they're all different so ymmv. Lots of stairs to get to our unit so luggage portage was an effort but a good motivator to bring less next time. Biggest complaint is their wifi: Coverage is good but the speed is low and the authentication system seems […] flawed leading to frequent delays in reconnecting or outright disconnects requiring all manner of barrel and hoop jumping to "wake it up" and redo the cached browser-only authentication. Location is great for walking to nearby attractions down the hill form the property. もっと読むHotels.com ゲストの適正な口コミ
"Great View from Unit 1"
The location can't be beat and the view on the west end was spectacular. It was comfortable for our family of 6. The unit we had needs some newer couches and really needs repair to the tub faucets and newer shower heads. They also need an emergency flashlight in case of power outage. Dishes are minimal for such a large unit. The staff was great and […] helpful in retrieving some items left behind in the rush. もっと読むHotels.com ゲストの適正な口コミ
"Nice location off the beaten path."
Very nice accommodations. Master bed a little uncomfortable. The bench on the front patio had a busted seat so there was not anywhere to sit to enjoy the early mornings or evening coolness. The condo was very clean and when we called the front desk for towels, they were at our door in about 5 minutes. The staff was very nice and hospitable.. As nice […] as it was, it was VERY PRICEY!!! One can stay in a larger condo/ home in Florida with a private pool for $125 less per night. So for the same money, we could have stayed in Florida in a bigger place for 2 or 3 more days for the same price we paid for 3 nights in Santa Fe. もっと読むExpedia ゲストの適正な口コミ
Fort Marcy was a great place to stay. It is quiet. Great view from the balcony. Our condo was decorated cute and the beds were very comfy. Don't have any complaints. I would stay here again. This place is very clean inside and out!Hotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 Thank you for taking the time to share you review on Fort Marcy.
Loved this place. Would definitely stay there again. It's farther from the center of town than we have stayed in the past, but the comfort of a condo-style accommodation is worth it. It was clean and comfortable, with space to spread out and a very nice kitchen.Hotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 Please remember we do have a shuttle that runs 8-5 Daily that can take you to and from the Plaza.
""QUIET and ROOMY!""
This is my third time staying at the Marcy Suites and it was the best of the three. It's very quiet, big rooms, free parking, and a great view. Each condo is owned independently so some condos may have more updated furniture than others. Go for the 2 bedroom , 2-story option. Only $15 more per day and well worth it. We sat on our deck every night with […] a glass of wine and watched the sunset. Gorgeous! Everyone was helpful and friendly. We asked to switch our 1 bedroom reservation for a 2- bedroom at arrival, and there was no problem. (This was in May, different June-Sept) We did not use the pool so I can't make any comment about that. Excellent value for your cost. Places right downtown are much more expensive and noisy. I will always stay at the Marcy Suites when in Santa Fe. ** Marcy Suites are at the top of a small hill, so if you have trouble walking that might be a consideration もっと読むExpedia ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 “Excellent value for your cost” Thank you for your recommendation of Fort Marcy. Location, Value, Convenience, and a Friendly Reception are the hallmarks of Fort Marcy. Thanks for staying with us and please come again soon.
The location was great. 4 blocks off the square.Management was pleasant but the accommodations were poor. Needs new carpet. It was stained and old. The chairs were falling apart when you tried to sit in them. THe curtins were old and dirty. Paint chipping off the fire place.Expedia ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 Thank you for taking the time to give us your review. I am proud to report a few of the rooms that we used to rent matching your discription have been removed from our rental pool and are no longer available to our guests.
Wonderful. Would absolutely recommend this place and look forward to staying there again. The only negative is it really is not within waking distance to downtown but there is plenty of available parking in town.Expedia ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 5 Stars and Fabulus! I guess that says it all. Thank you for taking the time to post a review for the world to see.
"Great location and value"
The location of this condo complex is bar none - close enough to downtown you can walk it in 10 minutes, yet enough distance to provide incredible 360 degree views of the surrounding mountains and the city below. It is perched up so it takes some effort to walk to/from the complex. It was perfect for us since we enjoyed the walks. Also the space the […] condos provide makes it a great value. We stayed in a 3-bedroom unit with a party of 4. I would definitely stay here again if coming back to Santa Fe. もっと読むHotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 “I would definitely stay here again if coming back to Santa Fe.” Thank you so much for this strong endorsement. It really does please us to hear how great a guest stay was. We are in the hospitality business and your happiness is really our number one goal. Thanks for sharing!!!
This was a condo that could have slept 4+ people (2 br, 2 ba upstairs, full kitchen, dining & lr downstairs. The decor was very nice downstairs, slightly dated upstairs but fine. Every condo is different, though, so ask if you care. There was a slight "campfire" smell in the lr, even though we didn't use the fireplace. We reported several minor maintenance […] issues that I'm sure were fixed after we left; we wouldn't have minded staying longer. もっと読むHotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 “we wouldn't have minded staying longer.” I love hearing this statement when I’m standing at the Front Desk. Sorry about the campfire smell upon entering the room, most guest indulge themselves in a nice cozy fire in our unique Kiva fireplaces and sometimes it is hard to get the room properly aired out before our next guest arrives. Thanks for your kind words and we hope to see you soon.
"our go to place in Santa Fe"
We have stayed here more times over the years than we can count. It is walking distance to The Plaza, the condos are comfortable (we always go for a premium unit), clean, well-maintained, and larger than hotel rooms. They do, however, really need a basic checklist for things like salt in the kitchen, working hairdryers, faucets that work, etc. The staff […] is friendly - the only downside might be if you are used to daily maid service, which they don't provide. It doesn't bother us - we like not having the intrusion, actually. もっと読むHotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 We really enjoy see the same guest over and over it really make for a family like experience. Thanks for being such loyal visitors to Fort Marcy and please stop by and say hi the next time you are staying with us.
"Comfort of home"
Beautiful and cozy. Brings in the true nature of Santa Fe.Expedia ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 Your vacation home is Santa Fe is truly what we are. With all the space and amenities of home Fort Marcy really is that perfect place to stay while you’re on vacation!
Nathan at the front desk was very accommodating and professional.Hotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 Yes, Nathan does a great job at the front desk. I thank you very much for pointing him out so that we can propery reconognize him.
Nice for a girls getaway. The sink backed up and wasn't draining real well. And the stove was an antique!Hotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 Yes with our large condo style living rooms there is plenty of space for family or friends to gather in comfort. We really are the perfect place for these types of groups.
"Beautiful and Comfortable"
Our suite was beautiful. We especially loved the decor and also being close to the square. The weather could have been a little more cooperative but we were able to enjoy our fireplace. We couldn't have been more comfortable! This was a great deal for the price.Expedia ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 “We couldn't have been more comfortable! This was a great deal for the price” Really for less than the price of a standard cramped hotel room you can have your very own vacation home in the heart of Santa Fe. What could be better? Thanks for staying with us and we look forward to seeing you again soon.
"lots of space"
Lots os space. Very clean and comfortable. very pleasantly surprised. Grounds a little tacky, and pool and hottub looked a little gross.Expedia ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 Thank you for taking the time to share your thoughts about your stay at Fort Marcy. I would like to touch on your comments and share what corrective actions we have taken to remedy them. We have hired a new landscaping company that started in March of 2013; they are really making a difference in the grooming of the grounds, which I think you will immediately notice on your next visit. We also had our pool refurbished this spring to include an acid/pressure wash and scrubbing of the tiles surrounding the pool. We cant wait to share with you these and other improvements we have made on the property during your next visit to Santa Fe.
"10 minutes from the spa!"
3rd stay here, it never disappoints. Extremely onvenient to Ten Thousand Waves!Hotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 Thank you for being a loyal guest. Yes, with our position on the hill overlooking downtown we really are in the middle of all the different things there are to do here in Santa Fe. We hope you come back soon.
"Not a comfortable seat in the place."
From the Expedia write-up, we expected something a lot more comfortable. We found a shabby condo that would be just wonderful for a family with a bunch of teenagers who didn't care about comfort. The furniture was from the 1980s. There wasn't a comfortable couch or chair in the place. The couches had very little padding and were far too low. The television […] had four remotes and none of them worked. We had to manually operate the TV and all channels were snowy. The "free" wifi didn't work. The rug in the bathroom was shag and the door got caught on it every time. Oddly, there were only three dining chairs. Who does that? The parking lot was way too small, so we had to park down the hill by the condo storage units and hike up. We couldn't have been more disappointed. Terrible buyers remorse! To top it off, about four hours after I booked the room Expedia offered an extra 1,000 points for late booking. We even missed that! This property was way overpriced, even with the Expedia discount. もっと読むExpedia ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 Although not the words I want to hear I can’t argue your point. In the past we have allowed some of the rooms we rent to stay on with us even though they did not meet our high standards. I am happy to report this is no longer the case. Over the past few months we have been weeding out these units and they are no longer available for rent here at Fort Marcy. We have made significant investment in both the internet and cable TV over the winter months and hope you will see the difference when you next come to stay with us. Again thanks for your honesty.
"Good place for a family"
We liked our condo unit, especially the fact that the kitchen was sufficiently well equipped to allow us to cook and reheat our meals. The accommodations were clean and cozy. The bed was much too soft. One big hitch was that on the last day of stay we lost electric power in our room. The hotel staff quickly found us another room, but it was an inconvenience […] to drag all our stuff from one room to another. もっと読むExpedia ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 Yes, families just love Fort Marcy and our 1100 sq. ft. two bedroom condos. They really do allow everyone to spread out and have their own space. I am also happy to hear how quickly we handled the unfortunate situation of the electricity going out in your unit. I do apologize for this inconvenience and hope it did not cause you to much trouble. Thanks for your candor and feedback.
"Time for an updating"
First we'll start with the positives. Hotel location is excellent, and the staff were great. The room however is beyond dated, The kitchen should have been replaced a decade ago, and the state of utensils in the kitchen was appalling. Bathrooms, likewise are in serious need of updating. For example, the sliding shower door in the master bath has been […] broken for a few years judging by the marks left on the tub. The living area of the suite was fine, and the fireplace was nice. もっと読むExpedia ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 Thank you for your honest comments. I am happy to announce we have removed rooms like yours from the pool of rooms we use and are no longer renting these types of units.
"Hotel suites in need of updating/cleaning"
We have stayed at Fort Marcy numerous times in recent years; this most recent stay was disappointing. The unit-#26-was extremely outdated and missing simple amenities such as there were no hangers in closets or any hooks anywhere to hang coats/clothing. The bathroom sinks didn't drain well; in the kitchen, the coffee mugs in cabinet were not washed, […] and sponges under the sink were used ones. The blankets on the beds were pilled and just looked like they need a good cleaning. We will be taking a break from staying at Ft. Marcy. もっと読むExpedia ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 Although your comments are not what I want to hear, I know it is always important to get the most honest and complete feedback as possible and if that feedback is not perfect then we need to take steps to correct our deficiencies. Your comments will not go to waste. I will be reviewing with our entire management team your concerns and make corrections immediately. As a long standing guest of Fort Marcy you know we take great pride in our operation and I assure you we will do everything in our power to make Fort Marcy a Hotel you want to call home in Santa Fe.
"Frozen in Santa Fe"
We have stayed there two times. Each time they gave us a unit with no working heater, during the winter in Santa Fe. Unable to get any help the first time until the next day, we were very cold, very. They don't seem to check on the status of anything, let the customer do the quality check. My wife said she didn't want to stay there anymore.Expedia ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 I am so sorry to hear about your heating situation. As you know each room has its very own HVAC unit, which comes with certain plusses and minuses. On a whole we never have to worry about an entire buildings heat going out on a cold Santa Fe night. On the other hand when an individual unit goes out we are not always immediately aware of the situation. I’m glad to hear that on this occasion we were able to remedy your heat situation without you having to spend the night in a cold room. We do get into each room daily before each guest arrives but this typically is done in the morning during our room checks. As you read most other guests comments, the problem you unfortunately have had, is not a recurring theme here at Fort Marcy. We really do try to identify these issues In advance so that we can insure your stay is comfortable and memorable for all the right reasons. Again, I apologize for the inconvenience we have cause and hope to have a chance to make it up to you in the future.
"Very Nice Place"
Hotel was very nice; from the heat being on when we arrived late in the evening to the big living area. We really enjoyed everything! We will defiantly be back.Expedia ゲストの適正な口コミ
This is our third or fourth stay at Ft Marcy Suites. We love the proximity to the Plaza and downtown shopping, restaurants, and churches. A couple issues came up while we were there. First, the coffee maker was missing the brewing basket. We called the clerk and by the time we got back from a walk, there was a new coffee maker was waiting for us. Good […] job staff. Second, was the pool/hot tub. First the hot tub does not work. No jets. and the temperature was about 90, not really what you want. Clearly the staff had received complaints about this. Apparently, the tub needs work. (Money issue? Time issue?) That is our only major concern. Everything else was nice. もっと読むHotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 Thanks for being a regular visitor to Fort Marcy, when people come time and time again it lets us know were doing a good job. I’m glad to hear we took care of your equipment issue in your kitchen pronto. With regards to the pool we have since installed a completely new heating system in the hot tub area. We have also redone the entire pool filtering system. We look forward to your next visit.
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