"Not a comfortable seat in the place."
From the Expedia write-up, we expected something a lot more comfortable. We found a shabby condo that would be just wonderful for a family with a bunch of teenagers who didn't care about comfort. The furniture was from the 1980s. There wasn't a comfortable couch or chair in the place. The couches had very little padding and were far too low. The television […] had four remotes and none of them worked. We had to manually operate the TV and all channels were snowy. The "free" wifi didn't work. The rug in the bathroom was shag and the door got caught on it every time. Oddly, there were only three dining chairs. Who does that? The parking lot was way too small, so we had to park down the hill by the condo storage units and hike up. We couldn't have been more disappointed. Terrible buyers remorse! To top it off, about four hours after I booked the room Expedia offered an extra 1,000 points for late booking. We even missed that! This property was way overpriced, even with the Expedia discount. もっと読むExpedia ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 Although not the words I want to hear I can’t argue your point. In the past we have allowed some of the rooms we rent to stay on with us even though they did not meet our high standards. I am happy to report this is no longer the case. Over the past few months we have been weeding out these units and they are no longer available for rent here at Fort Marcy. We have made significant investment in both the internet and cable TV over the winter months and hope you will see the difference when you next come to stay with us. Again thanks for your honesty.
"Good place for a family"
We liked our condo unit, especially the fact that the kitchen was sufficiently well equipped to allow us to cook and reheat our meals. The accommodations were clean and cozy. The bed was much too soft. One big hitch was that on the last day of stay we lost electric power in our room. The hotel staff quickly found us another room, but it was an inconvenience […] to drag all our stuff from one room to another. もっと読むExpedia ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 Yes, families just love Fort Marcy and our 1100 sq. ft. two bedroom condos. They really do allow everyone to spread out and have their own space. I am also happy to hear how quickly we handled the unfortunate situation of the electricity going out in your unit. I do apologize for this inconvenience and hope it did not cause you to much trouble. Thanks for your candor and feedback.
"Time for an updating"
First we'll start with the positives. Hotel location is excellent, and the staff were great. The room however is beyond dated, The kitchen should have been replaced a decade ago, and the state of utensils in the kitchen was appalling. Bathrooms, likewise are in serious need of updating. For example, the sliding shower door in the master bath has been […] broken for a few years judging by the marks left on the tub. The living area of the suite was fine, and the fireplace was nice. もっと読むExpedia ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 Thank you for your honest comments. I am happy to announce we have removed rooms like yours from the pool of rooms we use and are no longer renting these types of units.
"Hotel suites in need of updating/cleaning"
We have stayed at Fort Marcy numerous times in recent years; this most recent stay was disappointing. The unit-#26-was extremely outdated and missing simple amenities such as there were no hangers in closets or any hooks anywhere to hang coats/clothing. The bathroom sinks didn't drain well; in the kitchen, the coffee mugs in cabinet were not washed, […] and sponges under the sink were used ones. The blankets on the beds were pilled and just looked like they need a good cleaning. We will be taking a break from staying at Ft. Marcy. もっと読むExpedia ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 Although your comments are not what I want to hear, I know it is always important to get the most honest and complete feedback as possible and if that feedback is not perfect then we need to take steps to correct our deficiencies. Your comments will not go to waste. I will be reviewing with our entire management team your concerns and make corrections immediately. As a long standing guest of Fort Marcy you know we take great pride in our operation and I assure you we will do everything in our power to make Fort Marcy a Hotel you want to call home in Santa Fe.
"Frozen in Santa Fe"
We have stayed there two times. Each time they gave us a unit with no working heater, during the winter in Santa Fe. Unable to get any help the first time until the next day, we were very cold, very. They don't seem to check on the status of anything, let the customer do the quality check. My wife said she didn't want to stay there anymore.Expedia ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 I am so sorry to hear about your heating situation. As you know each room has its very own HVAC unit, which comes with certain plusses and minuses. On a whole we never have to worry about an entire buildings heat going out on a cold Santa Fe night. On the other hand when an individual unit goes out we are not always immediately aware of the situation. I’m glad to hear that on this occasion we were able to remedy your heat situation without you having to spend the night in a cold room. We do get into each room daily before each guest arrives but this typically is done in the morning during our room checks. As you read most other guests comments, the problem you unfortunately have had, is not a recurring theme here at Fort Marcy. We really do try to identify these issues In advance so that we can insure your stay is comfortable and memorable for all the right reasons. Again, I apologize for the inconvenience we have cause and hope to have a chance to make it up to you in the future.
"Very Nice Place"
Hotel was very nice; from the heat being on when we arrived late in the evening to the big living area. We really enjoyed everything! We will defiantly be back.Expedia ゲストの適正な口コミ
This is our third or fourth stay at Ft Marcy Suites. We love the proximity to the Plaza and downtown shopping, restaurants, and churches. A couple issues came up while we were there. First, the coffee maker was missing the brewing basket. We called the clerk and by the time we got back from a walk, there was a new coffee maker was waiting for us. Good […] job staff. Second, was the pool/hot tub. First the hot tub does not work. No jets. and the temperature was about 90, not really what you want. Clearly the staff had received complaints about this. Apparently, the tub needs work. (Money issue? Time issue?) That is our only major concern. Everything else was nice. もっと読むHotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 Thanks for being a regular visitor to Fort Marcy, when people come time and time again it lets us know were doing a good job. I’m glad to hear we took care of your equipment issue in your kitchen pronto. With regards to the pool we have since installed a completely new heating system in the hot tub area. We have also redone the entire pool filtering system. We look forward to your next visit.
"A very good value and great location in Santa Fe!"
We have stayed at Fort Marcy Hotel suites and have found it to be a very good value. It is very comfortable and convenient to the Plaza.Expedia ゲストの適正な口コミ
"Everything was close to must-see sights"
We loved the condo. Everything was just perfect! However, for a full-size kitchen, the condo really should have a full size refrigerator.Hotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 “Everything was close to must-see sights" I was a real pleasure having you SIX sisters here as our guest. I really enjoyed our trips to town and the laughter and fun had by all. Your excitement at being together was a real pleasure to see. I look forward to seeing you on your next sister’s reunion to Santa Fe.
"Great place to stay in Santa Fe"
Our stay was delightful. Even though our 3 bedroom was listed as "standard", it was nonetheless comfortable and suited the needs of six sisters perfectly. The staff was helpful, friendly, and quick to accommodate our every need. We wanted to try out the hot tub and pool, but usually didn't arrive back to Fort Marcy before the 7:00 PM cut-off time. The […] furnishings and linens were a bit tattered and worn, but the large living/dining area with fireplace, spacious bedrooms, 2 1/2 bathrooms and full kitchen provided the feeling of home. It would have been helpful if the shuttle ran in the evening since the only cab company available in Santa Fe was expensive and didn't offer transportation for six in one vehicle. The firewood we felt was priced a bit high, but snacks, soft drinks and other supplies purchased at the office were quite reasonable. There were several steps to and from the office, pool/hot tub, laundry and parking area, so this could present a challenge for someone who has trouble getting around. However, there may be more suitable accommodations elsewhere on the property. Fort Marcy is a great place to stay in Santa Fe. もっと読むHotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 “Everything was close to must-see sights" I was a real pleasure having you SIX sisters here as our guest. I really enjoyed our trips to town and the laughter and fun had by all. Your excitement at being together was a real pleasure to see. I look forward to seeing you on your next sister’s reunion to Santa Fe.
"Superb value at Fort Marcy"
Great experience at fort Marcy except that pool was not open and we had a very disappointed 4 year old. Room was lovely and well equipped. Very good condo for the price. I highly recommend.Hotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 Great experience at fort Marcy except that pool was not open and we had a very disappointed 4 year old. Room was lovely and well equipped. Very good condo for the price. I highly recommend. Genuine Hotels.com guest review
"Good for stays of several days"
The hotel was overall a pleasing experience, although we were looking forward to a nice soak in the hot tub when we arrived and found out at check-in that the pool was closed due to remodeling. Very disappointing !! There were several things in our particular unit that could have been improved. There were price tags from clothes, etc. on the floor of […] the bedroom closet from previous guests. The "upgrades" made to the kitchen and the bathroom fixtures were very inconvenient. The water from the shower went all over the floor because the glass partition wasn't wide enough, and the shelf over the toilet wouldn't allow you to raise the toilet seat without holding it up #very unhandy for male guests#. The rugs in the bathroom should be replaced #very worn# or at least washed between guests. However, the space was comfortable and the kitchen was completely furnished with dishes and appliances. We just thought it was odd the way several of the cupboards wouldn't open due to the appliances being too big for the space. Definitely a "low grade" kitchen remodel. It was just a bit below what we were expecting for a one-bedroom "premium" suite. もっと読むExpedia ゲストの適正な口コミ
"convenient but separate from downtown"
A repeat visitor. like the complete quiet and yet a short walk to the Plaza.Hotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 Interesting comment as most of the posts in November indicated we were the perfect location to see the city different. Also as you said “...a short walk to the Plaza.” I do truly hope you enjoyed your stay with us.
"don't expect a regular hotel, no lobby or so"
I had to cancel after expending one night, the plumbing makes a lot of noise if somebody is in the shower because is expose in the bedroom. We arrived at 9, it was very hard to find the place we need to go and get the key because there is no lobby, front desk or so. The bedroom is small, the tv in the bedroom is very small but there is another one in […] the common area, there is a coffee maker that did not work properly and we were provided with only one bag of coffee, no sugar or any thing else, no ice in the refrigerator, Very uncomfortable place, the lamps on night table takes almost all the space, the light switches are place in unpractical way . It seems that you can not make changes to the thermostat, I try but was unsuccessful. Our suite was located by the sidewalk and the parking lot so we were awaken early by the noise of people departing early. I would never come back or recommend it. We did not check the amenities because we check out early the next morning and leave to find another hotel. もっと読むHotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 I am so sorry to hear about your experience here at Fort Marcy. We clearly did not take care of the little details in making your stay with us at our own expected level of service. I would hope you told our desk agent at check-out about your experience, so that we can identify the room with the issues and can get them rectified. We have a large number of rooms to choose from and would hope you will give us another chance to show you why so many other reviewers find Fort Marcy the perfect base for their trips to Santa Fe.
"great place to stay....beats a hotel room!"
We enjoyed our stay. We liked having a full kitchen and fireplace with separate living space from the bedrooms. The hotel upgraded us to a 2 bedroom condo to more comfortably accommodate our family of 5. Hotel.com said we could fit five in a one bedroom condo but it would have been VERY tight. We were very pleased with the accommodations! So happy we […] stayed here instead of being a cramped hotel room. It felt like a home away from home and we will definitely return! もっと読むHotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 “It felt like a home away from home and we will definitely return!” With this comment alone it really tells a lot about what Fort Marcy is. Our condo style vacation home really beats the standard old hotel room and often at a better price. Thanks for your comments and review of Fort Marcy.
Great rooms, near the plaza, but limited desk hours made it difficult to connect for registration.Expedia ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 We do apologize for the inconvenience connecting with the desk. Our normal business hours are 8:00a.m. to 7:00 p.m. daily. Please always remember we do have an afterhours number that is manned 24 hours a day to take care of any special needs. Thanks for staying with us and we look forward to seeing you again soon.
"Good value, good location"
Our condo was quite pleasant and comfortable, and even had a view, which we didn't expect.Expedia ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 Yes we are very close to the Plaza, without having to put up with the parking and congestion. Thanks for staying with us and we hope to see you again soon.
"A great place for families."
We were very pleased with the accommodations. Close to the Plaza. Very quiet at night. My only minor complaints are that the rep on the phone told me the couch in the living room was a fold out and it wasn't and there were not enough parking spaces so we often had to park far away from our room. But overall the place was terrific. We'll definitely stay […] here again. もっと読むExpedia ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 “Overall the place was terrific. We'll definitely stay here again.” Well, we look forward to your return visit to the City Different. Parking is free here at Fort Marcy, which of course is a big plus, but on sold out weekends parking can get a bit tight. Thanks for staying with us and your constructive comments.
"See the sights of Santa Fe"
Sheer Heaven! We were in 3 bedroom condo #01 and it is beautiful. Our concierge was Nathan. He was very helpful and courteous besides being very cute. The location of Hotel Marcy was perfect and again, could not have been more comfortable. The quality of the service was wonderful. We will be coming back to Santa Fe and will definitely look into availability […] at Fort Marcy. Thanks for a great vacation spot! もっと読むHotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 “THANKS FOR THE GREAT VACATION SPOT!” Thank you for recognizing Nathan in your post. He really is a wonderful asset to Fort Marcy and a valued team member. We look forward to seeing you again on your next trip to the city different.
"More room than a hotel, but basic"
This was an ok place to stay, but I chose it because I thought I could walk to the attractions which was not possible. Most units don't have a view and sitting on the front porch would have been like sitting on a sidewalk. Finally, the office was open only until 7:00. We just made it before they closed. The laundry facility is available only when the […] office is open and that is not very convenient. We would have been better off in a hotel on Cerrillos -- less expensive and more services. もっと読むHotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 Our proximity to the Plaza and Canyon Rd. has been noted in great lengths by many of our past guests. I’m sorry to hear you did not enjoy our Condo style accommodations with spacious living rooms, dining rooms, full kitchens, and separate bedrooms. We also have units with self contained washers and dryers for guest that will be staying with us for longer periods of time. Next time just let us know what you are looking for and we will do our best to take care of you.
"Savour life away from the tourists"
Fort Marcy Hotel Suites is in a beautiful Santa Fe residential neighbourhood, within walking distance of the Plaza and the hotel runs a shuttle on call. The local area is high up, giving views to the mountains in all directions and good opportunities to enjoy the Santa Fe architecture and gardens that make the place so special. It is quiet and non touristy. […] A small park offers bush walks and a chance to feel the countryside. My suite was huge, with a well equipped kitchen and comfortable furniture. No stairs made handling luggage a breeze. The laundry is large and works well. Staff were excellent. I really enjoyed my stay. もっと読むExpedia ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 Well, I could not have said it better myself! Thank you for taking the time to point out our staff. As a team we really do try to make your stay and easy and memorable as possible. See you soon in Santa Fe.
"Santa Fe Fiesta Trip"
The accomodations exceeded my expectations at all levels. **A big area of concern for me though was the service of the desk agent ** I have been charged double for my stay, through a mix up with the reservation I have been charged twice. When I checked in, I was asked why I had two reservations for the same period. I told him I should only have one […] (I can't stay in the same place twice at the same time!). The desk agent at Ft. Marcy said he would remove the 2nd reservation and cancel it. I asked for a document, he assured me there would be no problem and he would get it taken care of but would not provide me with a document to support that. Well I'm home now and have just recieved a bill for two charges for the same stay. This is the reason for the low rating on "Hotel Service". Your employee stated they would do something, they didn't and now I have to clean up the mess to my credit cards. もっと読むHotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 “The accommodations exceeded my expectations at all levels” Please contact me the Manager so I can rectify your issue with your billing. We do not bill you card directly, your stay was handled through the booking agent you used. We are also not privileged to your personal information you provided to your booking agent. We are working with you booking agent to rectify the situation but as we were not in charge of your entire transaction we do not have the full ability to correct it. I’m sorry for your frustration but our hands are somewhat tied.
"Felt Like a Home Away From Home"
Very nice facility within walking distance of historic downtown. We enjoyed our stay and would come back if we return to Santa Fe. Very quiet too.Hotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 “Very nice facility within walking distance of historic downtown “VERY NICE FACILITY WITHIN WALKING DISTANCE OF HISTORIC DOWNTOWN” Thank you for your concise and informative comments!!
Overall great stay and location. Clean, modern, spacious, decorated nicely, fully equipped kitchen. My husband liked having a pool on-site. Bathroom clean and pleasant, but a little tight; shower/tub was nice, good pressure & all that. Phone & DVD played didn't work. Bed was not King as advertised on expedia, and check-in staff didn't comment when I […] said that's what we were expecting - but because we checked in at 6:55pm and the office closed at 7:00pm we couldn't do much about it. Also it was VERY hard. Otherwise, good. We travel a lot and only stay at 3-5 star places, and this we would rate at 3.5 to 4. もっと読むExpedia ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 “Overall great stay and location…” We’re happy to hear you had a good stay with us. As an experienced traveler you have exacting standards and thank you for your positive review. “Safe Journeys to you” .
"Great Zozobra experience!"
Great condo, everything was clean and comfortable. Would definitely stay here again.Expedia ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 Great condo, everything was clean and comfortable. Would definitely stay here again.
"Very nice condo"
Very nice condo. Beautiful view overlooking the. City.Expedia ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 We are so happy to hear you enjoyed your condo her at Fort Marcy. Thank you for staying with us and we look forward to seeing you again in the future.
"Short walk to the historic square"
We have stayed in the same casita before, this time was completely remodeled in Santa Fe Style with comfortable couches and unique artwork. Had a blue ray player could rent movies at night. There was a cute porch area with comfortable seating, nice to sit outside and admire the stars. Felt very private and quiet. Enjoyed the full kitchen to make breakfast […] and have snacks and drinks, very convenient. Enjoyed a swim at the indoor pool. It is located near the Cross of the Martyrs, you can walk down the criss cross hill that has info on the history of Santa fe and end up at the square もっと読むHotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 Thanks for mentioning our shuttle for people who struggle at our 7000 ft altitude, which really is great advice. We are seeing a lot of upgrades to our rooms at this time so please come again soon and tell us what you think?
Location great. Rooms neat, clean and tidy, but a little upgrading needed. Biggest disadvantage is the steep hill they are located on. The walk would be very difficult for older people, but they do have a shuttle.Hotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 Thank you for mentioning the shuttle. We are happy to run people to and from the plaza any day from 8-5 daily just come to the desk to request a ride. Even though it is only 4 blocks away at 7000+ feet it can take a toll on your lungs. We look forward to seeing you on your next trip to the city different.
"Fort Marcy Route 66 Rocks!"
We loved this condo! The location was ideal, the comfort of the condo & having a kitchen made this a home away from home experience. Definitely will return and would ideally prefer this same condo. No views, but that made us more determined to get out (condo was so cozy, we could have just layed low) and explore the town.Hotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 “Definitely will return…” Yes our Route 66 themed room really is a favorite of many of our past guests. I am happy to hear you did not let your cozy room keep you from going out and exploring our amazing city. Come again soon as I’m sure there is still plenty more for you to see!
"Inferior Room (#11)"
This "hotel" is a condo development located on a steep bluff just north of the Plaza (approx. 5-10 minute walk). Each unit is owned separately, so conditions vary by owner. In our case, we stayed in the unit with the cheapest owner - #11. Everything was just off. The furniture looked like it had been purchased at at a garage sale. There was no maid […] service. There was no trash can in the kitchen. There was only one plastic chair on the porch. The parking lot was located below a long, steep stone staircase--an inconvenience to say the least and a serious barrier for older guests. At least the bed was relatively comfortable. The one positive aspect of the room was that it was so uncomfortable that it made us spend as little time as possible in the room. もっと読むHotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 This room has been fully remodeled!!!
"Fort Marcy Hotel and Suites, Santa F"
The front desk staff welcome was fine and helpful in getting us in our room earlier than the check-in time; however, there is no one at the front desk before 9 a.m., so leave your keys in the room -- that wasn't made clear to us before check out. The condos are well-appointed and spotless. We stayed in Unit 78. The bed was very comfortable. The kitchen […] amenities were great. The shower stall has only a partial glass partition, not enclosed or a curtain, and that's not wonderful, stepping onto a soaked bath mat outside of the shower. The artsy designer bathroom sink on top of the counter, not a basin, is not user-friendly, and the toilet is situated against the countertop ledge at an uncomfortable angle. There was no iron and ironing board available. Would definitely recommend this hotel, though! もっと読むExpedia ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 “Would definitely recommend this hotel, though!” Thanks for giving us a fresh eyes perspective on your unit. All your comments will be forwarded to the appropriate people. Make sure to come again soon and try out one of our other uniquely designed units.
"Fort Marcy Suites"
Excellent! Will definitely stay again. Walk back up the hill may be difficult for some people. Perfect location for walking to square and restaurants.Hotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 Santa Fe is at 7000+ feet elevation and that little hill to the property can feel a bit much at times, especially if you try to come up it at a fast pace. I advise all our guest to walk up it slowly taking the time to enjoy the unique art and architecture that can only be found in Santa Fe. Thanks for coming and we look forward to serving you again.
"Make sure you are clear-when you check in!"
I was very, disappointed in the room, it was in the condition from 1970! We paid for a premium site and received, a condo that was falling apart. The shower door came off, it was like a movie, where everything was broken!Hotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 This is an accurate review. On January 1, 2013 all rooms fitting this description was removed from our pool of rooms and is no longer available here at Fort Marcy
Was ok. I was not informed however that it was an uphill, though not steep with steps, but a little challenge for this "older person", suite. The condo was lovely and comfortable. A little more info about the self service,amenities would have been helpful and saved some back and forth to the lobby for tp towels etc.Hotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 If the steep steps and high altitude of Santa Fe are a problem for you please let us know in advance so we can find you a unit that will not cause these issues for you. We have many room options for our many different kinds of guest to Fort Marcy. Pre arrival special needs requests are always welcomed.
As a hotl, we expected to receive daily maid service. Found out maid service is optional extra.Hotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 We are a hotel that offers vacation-condo type accommodations. We find that most guest like to move in and be left alone while here in their vacation home here in Santa Fe. During your next visit let us know if we can refresh your room and we will be happy to do it
I absolutely LOVED the Ft. Marcy Suites!! Having your own perfect little condo for the same price as a hotel room was amazing! It made me want to buy one! Loved it, loved it!Hotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 You took the words right out of my mouth. Thanks for staying with us and we look forward to seeing you again.
A great time. Accommodated a family of 5 comfortably. Location was perfect. We were impressed.Hotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 “PERFECT” I couldn’t ask for a nicer comment. Yes for bigger groups like yours Fort Marcy can’t be beat. Were perfect for a romantic getaways or a large family gathering. With our different room configurations we’re able to satisfy most everyone’s needs. We will see you and your family again on your next trip to explore Northern New Mexico!!
"close to downtown plaza"
The condo was quite nice with great views of the surrounding mountains. We walked and jogged each morning in the park just across the street. We will certainly stay there again. An excellent experience.Hotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 “We will certainly stay there again.” I guess we have some new fans for life. Thanks for your visit and kind words.
"Condo stay in Santa Fe"
It was located too far from the Santa Fe square and all up hill!!! The staff was available just not able to shuttle when wanted. The condo spaciousness was WONDERFULExpedia ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 “The condo spaciousness was WONDERFUL” Yes, some people find walking back up the hill to the property at 7000 ft. a bit of a challenge. This said, with our perch on the only hill overlooking the city, and the entire Rio Grande valley quite amazing. It also provides for some sunsets that can’t be matched in the City Different.
"Quiet with views."
We've stayed at The Fort Marcy more times over the years than we could count. It is a short walk to The Plaza, a short drive to Ten Thousand Waves, quiet, and many of the rooms have nice views. No bright lights, small balconies, windows that open, etc. The staff is OK - I feel many times like I'm bothering them when I ask for something - they just aren't […] really geared toward great customer service. Be sure to ask for a premium suite as some of the older units really need updating. もっと読むHotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 Yes our premium room program is going over great with guest that are expecting that extra something when staying at Fort Marcy. Although our standard rooms are very cozy many with Kiva fire places the experience while staying in a Premium room is just a bit more upscale. We really try and strive to provide wonderful customer service, your comment really caught me off guard. We constantly rate very high in this area and would be very interested to hear about your experience in this area. Thank you for taking the time to write your review.
"close to all must see sights - seriously"
Great! great decor, ambience, cozyHotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 You’re comment says it all, and very succinctly I might add!!!
"Convenient location - worn out interior."
Check-in clerk was friendly and informative - where to park, eat, etc. We parked on the street as directed and felt somewhat deflated upon opening the door. The rooms are clean, but tired and dismal. It really needs some TLC and updating - including a new mattress and couch. They are both low to the ground and evidently well used over the years. The […] location is terrific in relation to the town square. I just wish we had more cheerful lodgings. もっと読むExpedia ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 Your wish is our command!!! All the rooms that fit the description you provided have been removed from the rental pool and are no longer available here at Fort Marcy. Thanks for you honest feedback, and we are listening!!
"Nice place, good location"
Got a good deal on a two night stay here. Up the hill (a steep hill) from downtown Santa Fe. Nicer than a hotel, that's for sure. Had a smallish one bedroom suite, but there are many options available. Even got to check in early.Hotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 We are always happy to check-in guest early. If a room is available there is no need making our guest wait for some pre described check in time. When you come to Fort Marcy come and check to see if your unit is ready and if it is we will get you in on the spot.
Older facility but clean and well maintained. Close walk to the plaza. Easy drive to Santa Fe Natl Park for hiking. We stayed in unit 66 which faces a big brown wall - would have liked a better view.Hotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 On Sept. 5th, 2012 another guest commented about their stay in unit 66 and thoroughly enjoyed the unit. So much so they want to stay in it again on their next visit to Fort Marcy. I point this out because each guest sees their unit differently. When you come stay with us again let us know in advance what type of room you would like to be blocked in to and we will do our very best to accommodate your wishes.
"Condo 'hotel' room"
The location of the Fort Marcy is fabulous. We walked to the plaza - beats searching for parking! The grounds of the condo 'compound' are beautiful, and the buildings are very well kept. Some of these condos are people's current homes. Other condos are owned by individuals, but rented out to travelers/tourists, so each condo is decorated differently. […] Overall, it was a delightful stay. In fact, we were surprisingly upgraded from a one bedroom condo to a two bedroom condo, and because our place was at the top of the hill, we had exquisite views. It was really nice. On the downside, our condo was not particularly clean. The owner decorated the place with several throw rugs and carpets over the saltilla tiles. I don't think the cleaning crew has a vacuum cleaner . . . all of the shag rugs had bits of paper/lint, dust in them. Also, some of the kitchen ware was not very clean. It seemed like the last renters used the plates, pots, spoons, etc., and then didn't clean them before putting them back in the cupboards, despite there being a dishwasher with dishwasher soap, and a double sink with dish washing liquid. So, not sure if it was poor cleaners or bad judgment of the previous renters. but between the utensils and rugs, I couldn't rate the place with a 5 for excellent. However, the location, the upgrade and exceptional monetary value made it a very good stay. I will definitely book here again - hopefully I'll get to experience a different place. もっと読むHotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 "I WILL DEFINITELY BOOK HERE AGAIN” Condo “Hotels” are really a pleasant surprise to most guests. The space and comfort they provide far exceeds what any hotel can provide, even those of the all-suite nature just can’t compare. We are fortunate to be the only accommodations of our kind in the downtown Santa Fe market. As you mentioned we do not charge for parking here at Fort Marcy which is a big advantage over the crowded hotels downtown. Thanks for staying with us and we look forward to seeing you again.
On my 3rd trip to Santa Fe, I was looking for something more than your average hotel, something with some character and authenticity, and I found it at Fort Marcy. The staff was gracious and generous, offering to upgrade me to a 2 bedroom unit at no additional charge. The units are individually owned, so the decor can vary. I was thrilled with my unit, […] with its quirky leather chairs, comfy couches, large kitchen, and 2 bedroom/baths with colourful tiled countertops. The dishes in the kitchen were most adequate, complete with all gadgets, and gigantic wine glasses. My unit was at the top of the hill, across from Fort Marcy Park, and afforded spectacular views and amazing sunsets! My only wish re:my particular unit would be better outdoor furniture. I saw other units with lounge chairs, lovely southwest benches, hanging chiles, planters...mine had 3 industrial style "school gymnasium chairs". But then, I'm a school teacher, so maybe they knew! The only other "negative" I can think of is that the (indoor) pool area needs a little attention, a few chairs would be nice, as there's no seating around the pool at all, and the (small) hot tub's jets were not working at the time. But both of these things are very minor, and should not dissuade you from staying! The hotel is easy walking distance to the plaza, which I recommend, as parking is often difficult to secure in that district. Hill, shmill....get out and get walking, people! It's an amazing city. You should go! もっと読むExpedia ゲストの適正な口コミ
"First time visitors to Santa Fe"
We had a great stay, very nice room, with a good view. The parking lot was full and a little tight to maneuver.Expedia ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 When staying with us on your next trip to Santa Fe remember to ask for our complementary shuttle to and from town. At 7000+ feet in elevation the walk to and from the Plaza can be a bit taxing when coming from the lower elevations. Were also glad you enjoyed the views. From our vantage point on the hill overlooking the entire city of Santa Fe it really gives you a sense of awe of the great expanse of the city, and the Rio Grande River Valley. Please come again soon.
It was a great location, met all the kitchen needs we had. The apartment was cute- with just enough Santa Fe funk. We will definitely recommend it and definitely stay there again.Hotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 “GREAT PLACE!” It’s hard to add to that statement. And Thank You for staying with us.
"Great location for Plaza sightseeing."
We were very happy with our stay, and loved the location. The young man at the front desk (wish I knew his name) was always knowledgeable, helpful and pleasant. I would recommend this property. We stayed in 3B, it was well appointed and decorated very pleasantly and tastefully.Hotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 Nathan was the young man at the desk, and we appreciate you pointing him out for his dedicated service. We’re so please to hear you had a pleasant stay with us at Fort Marcy, and we look forward to seeing you again in the future.
"One of the best places to stay in Santa Fe"
We had a premium one bedroom unit and it was just beautiful! We were wishing we had more than one night. It's an easy walk of just 3 or 4 blocks into downtown (except that the uphill trek back can be tough). The unit was clean and comfortable, and was really peaceful. The service was excellent!Hotels.com ゲストの適正な口コミ
フォート マーシー ホテル スイーツ (Fort Marcy Hotel Suites)からの返信 “THE SERVICE WAS EXCELLENT!” Thank you for your kind remarks. Our new “Premium Room” program is a real hit with guest wanting that little extra. Remember on your next trip to call for our complementary shuttle to bring you back to the property. After a long afternoon of traipsing around the historic city center the short ride to the property can be a real leg saver.
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