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リバー ビューまたはシティビューの客室です。ソフィテル ハンブルク アルター ウォールの 241 室あるエアコン付き客室にはiPod ドッキング ステーションとミニバーがあります。 無料の高速インターネット アクセス (無線) をご利用いただけます。 客室の液晶テレビ では、プレミアム衛星放送チャンネルをご利用いただけます。 すべての宿泊施設にデスク、室内金庫、直通電話があります。留守番電話もご利用いただけます。その他のアメニティには、無料の新聞、バスローブがあります。 また、就寝用ベッドメイクサービス、室内でのマッサージ、アイロンとアイロン台もご利用いただけます (要リクエスト)。 ハウスキーピングを毎日ご利用いただけます。
このホテルでは、2014 年 1 月 6 日から 2014 年 1 月 10 日まで、次のエリアの改装工事が行われます (完成予定日は変更になる場合があります)。
After a busy day in Hamburg, the luxury Seagull Spa offers heated pool, sauna, hammam and fitness area. Guests can also choose a treatment from the spa menu. During annual refurbishment and closure periods, arrangements are made with other properties in town to guarantee Spa facilities as well as swimming pool access. Only treatments will remain on request in these cases. The spa facility is open for children under 12 years old from 10 AM to 12 PM and from 2 PM to 4 PM daily.
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2013 年 1 月 1 日以降、ハンブルク市により文化観光税が課せられます。この税金は、室料に含まれています。商用でお越しのお客様は、この税金が免除される場合があります。詳細は予約確認通知にある連絡先でホテルまでお問い合わせいただくか、チェックイン時に直接お尋ねください。
Set on the inner Alster Lake, Hamburg's centre is 1 km from the harbour and the developing warehouse district, HafenCity. Shopping is centred on Mönckebergstrasse and Neuer Wall. Towers dominate, including the huge city hall and the churches of St Peter, St Jacob, St Nikolai and St Michael. Art exhibitions can be found at the Kunsthalle, the Bucerius Forum and the Deichtorhallen.ハンブルク のホテルをすべて見る
"top hotel in hamburg"
perfect overnight stay. Top comfort hotel. The concierge was very helpfull. Would definitely stay here again ! The only complain - there could be a coffe maker etc in the room. J Pavlik DenmarkHotels.com ゲストの適正な口コミ
"Nice but over priced"
The Hotel room was really nice and we enjoyed our stay but a few key things hampered our view on the hotel. The first was when checking in the reception neglected to inform us that they would be blocking a security deposit of 1700€! The other was we left some clothing in the hotel and it took calling the hotel 4 times before I received and response […] into whether they had found the items or not. Overall the hotel is beautiful with amazing rooms and extremely comfortable beds but they do need to improve in a few areas. If you are happy paying the extremely overpriced room rates then this hotel is for you... もっと読むHotels.com ゲストの適正な口コミ
Rooms are not the biggest but a nice hotel all the same. Could have better iron no steam means u spend quite some time ironing. Its has wifi a decent spa and swimming pool centrally located.Hotels.com ゲストの適正な口コミ
"Nice and smart"
As expected from a Sofitel, good standard and good treatment. high price for the rooms.Hotels.com ゲストの適正な口コミ
"Beautiful hotel with comfortable bed"
Although we only stayed one night at your hotel, we would stay there again and recommend it to friends. The concierge was very helpful with recommending a restaurant for dinner and directing us to places we wanted to go.Hotels.com ゲストの適正な口コミ
"A very luxurious Hotel to stay in"
The Hotel is located in the perfect position to get to all the attractions of Hamburg. It is a great place to stay and the hotel includes all the amenities you could need. We wouldn't hesitate to return next time we are in Hamburg.Hotels.com ゲストの適正な口コミ
"Good hotel, great location"
My first stay in a five star hotel was nice but I was probably expecting a little more from that grading. Not to take anything away, it is one of the nicest hotels I have stayed in but small issues with the room such as noisy fridge, shower door not closing, etc. Hotel has a great location and as Hamburg is not a big place all the sights we visited […] were within a 20 minute walk. もっと読むExpedia ゲストの適正な口コミ
"Location, location, location"
Perfect location to visit the city on foot or other means of transportation. Very capable and friendly concierge that loaned us umbrellas when it was pouring. The room felt a little small but cleverly arranged. The view on the canal was perfect.Hotels.com ゲストの適正な口コミ
ソフィテル ハンブルク アルター ウォール (Sofitel Hamburg Alter Wall)からの返信 Dear CD, we very much appreciate your comments regarding your stay at Sofitel Hamburg Alter Wall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In addition it is nice to read that you enjoyed your stay with us and that you had a positive experience at the hotel. Thank you again for sharing your experience, and we hope to welcoming you very soon again in Hamburg or at any other Sofitel Luxury Hotel. Sincerely, Gilles Felgen General Manager
"Terrific business hotel in heart of city."
The front desk staff bent over backwards to give me the best room possible. They upgraded me--twice. The room was modern, beautiful, comfortable, large and luxurious. And the price was right. I couldn't have asked for a nicer stay.Expedia ゲストの適正な口コミ
What a great hotel. The room was beautiful designed and an excellent size. Views over the Elbe. You can always rely on excellence at the SofitelExpedia ゲストの適正な口コミ
The staff was very professional.Hotels.com ゲストの適正な口コミ
we loved the hotel very close to public transportation very close to all the sights. staff was very helpful.rooms were very nice had all the amenities we needed. can't wait to go backi.Hotels.com ゲストの適正な口コミ
ソフィテル ハンブルク アルター ウォール (Sofitel Hamburg Alter Wall)からの返信 Dear patty, thank you very much that you took the time to comment your stay. Feedback is utmost important to us as it gives us the opportunity to improve. I am particularly proud to read that our team’s service level matched your expectations. I will of course pass the feedback over to my team. Moreover I am pleased to read that our modern room with the soothing MyBed concept and exquisite bathroom make your stay an unforgettable experience. Thank you again for sharing your experience, and we hope to welcoming you very soon again in Hamburg or at any other Sofitel Luxury Hotel. Sincerely, Gilles Felgen General Manager
wonderful english speaking staff. very nice place!Hotels.com ゲストの適正な口コミ
ソフィテル ハンブルク アルター ウォール (Sofitel Hamburg Alter Wall)からの返信 Dear MVKOD, thank you very much that you took the time to comment your stay. Feedback is utmost important to us as it gives us the opportunity to improve. I am particularly proud to read that our team’s service level matched your expectations. I will of course pass the feedback over to my team. Thank you again for sharing your experience, and we hope to welcoming you very soon again in Hamburg or at any other Sofitel Luxury Hotel. Sincerely, Gilles Felgen General Manager
"Typically excellent Sofitel standard"
Fantastic location and stay. They need to be careful as some staff not up to the usual Sofitel customer service standard.Hotels.com ゲストの適正な口コミ
ソフィテル ハンブルク アルター ウォール (Sofitel Hamburg Alter Wall)からの返信 Dear wsaunders1981, thank you very much for taking some time to inform us about your opinion and your impressions of our hotel. We assure you that it is our highest ambition to have satisfied guests who are looking forward to return to our hotel. Therefore it is much to our regret that your stay in our hotel did not perfectly match with your plan and expectations. Please allow me to express my sincere apologies. Criticism and hints how to do things better, will help us to reach our goals and increase our guest’s satisfaction. We appreciate your sharing your concerns, and we do hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gilles Felgen General Manager
"Excellant birthday break."
Excellent. Disappointed with the price of breakfast/ evening meal. Feel the hotel did it self no favours especially going out into the city( which was close), and seeing what was on offer. For the general traveller and business person. The hotel has a great local and this could be used more to its advantage.Expedia ゲストの適正な口コミ
ソフィテル ハンブルク アルター ウォール (Sofitel Hamburg Alter Wall)からの返信 Dear Guest, thank you very much for having commented your stay at Sofitel Hamburg Alter Wall. I will share your feedback with our team and I am sure it will serve as motivation to keep our high service standards. Kindly be informed that we offer different choices of breakfast, so please do not hesitate to contact our restaurant staff during your next stay. In addition I am pleased to read that our modern room with the soothing MyBed concept and exquisite bathroom make your stay an unforgettable experience. Thank you again for sharing your experience, and we hope to welcoming you very soon again at the Sofitel Hamburg Alter Wall. Sincerely, Gilles Felgen General Manager
"Great location and very comfortable hotel."
Excellent central location. Ideal for taking photographs of central Hamburg at 06:00 in the morning. With the rent hot weather of 35c it was a massive advantage to go into a fully air condioned hotel. I would stay there again.Expedia ゲストの適正な口コミ
"Truly 5 star"
I have rarely stayed in a hotel which truly deserves a 5 star rating. This hotel is in that class. Its accommodation, service and upkeep are truly exceptional. It serves the best breakfast I have experienced in 45 years of world travel! The hotel is central, on the main train line from the airport and has an outlook over one of the city's many cana […] ls. もっと読むExpedia ゲストの適正な口コミ
Overall excellent. It is an excellent hotel, and was reasonably priced.Expedia ゲストの適正な口コミ
"Tennis at Hamburg"
Its a very nice hotel that is well located. The restaurant is a bite expensive. Rooms are ok, but don't have double beds available.Expedia ゲストの適正な口コミ
Lovely hotel, fabulous service. Breakfast was a little pricey. I would stay again.Hotels.com ゲストの適正な口コミ
First time I've ever been this satisfied. First class service all round. I've stayed in many so called 5 star hotels and in this case it was clear they earn the stars. No attempts to con you out of money with wifi charges or extras to use the facilities. Excellent and helpful staff.Hotels.com ゲストの適正な口コミ
"Nice weekend break hotel"
Apart from a shambolic check in, the staff were very friendly and the hotel is very well kept. Nice location right in the centre of Hamburg. Easy access via underground network and walking distance from the main shopping strip.Expedia ゲストの適正な口コミ
"business or weekend break"
A fantastic Hotel I would definitely be going back to stayExpedia ゲストの適正な口コミ
"Comfortable and convenient, as always"
Sofitel is dependable for comfort in the room, great service, and great food. We will stay there next time, as well.Hotels.com ゲストの適正な口コミ
"Meticulous and friendly staff, plus great location"
An excellent hotel with an incredible staff from the valet to the room cleaners. Reception exceptionaly professional. The location is great with easy access to the beautiful City Hall, shopping, and Class A restaurants.Hotels.com ゲストの適正な口コミ
"Most comfortable sleep"
We stayed at this hotel for two nights as part of a tour around Germany and Austria. We chose this hotel as it was an excellent price and in the perfect location for what we wanted to do whilst in Hamburg. The hotel was not far from the train station and easy to find and very close to everything. The room was very modern and had the most comfortable […] bed. We ate at the hotel restaurant each night we were there and the food was fantastic. Would highly recommend this hotel and would definitely stay there again. もっと読むHotels.com ゲストの適正な口コミ
"Central, lovely hotel"
Apart from having a check in time of 3pm, which is kind of late, and not being able to get our room ready until then even though we arrived at noon, the hotel was very good. Great central location, very close to the U-Bahn station and also very close to Cafe Paris, where the most wonderful breakfasts are served! Bit odd that you must wear your swimming […] costume in the pool, but have to take it off for the sauna and steam room - lots of shorts on / shorts off! Lovely room, with Nespresso machine (only 3 capsules supplied at a time, and had to buy fresh milk in the supermarket), nice bathroom. Would definitely stay here again though. もっと読むExpedia ゲストの適正な口コミ
"A perfect hotel !"
Excellent location and very good service both at reception and in restaurant and breakfast room. You do not need anything you could not get at Sofitel !Expedia ゲストの適正な口コミ
"Great Hotel In A Wonderful City!"
Visited this hotel during the annual harbor birthday celebration. The staff were extremely helpful, the room was very clean and spacious, and the food at their restaurant was amazing! I will definitely stay there again the next time I'm in Hamburg.Hotels.com ゲストの適正な口コミ
"Great place for a weekend to explore the city"
The hotel is excellently situated in the centre of "up-town" Hamburg. The shops, near by are "high-end" with many good places to eat and close to the Opera House and the Binnenalster. There is clearly good parking in the Hotel's carpark.Expedia ゲストの適正な口コミ
"Central and ideal for a business trip"
Central and ideal for a business trip. Exceptionally comfortable night's sleep.Expedia ゲストの適正な口コミ
"Great location for shopping!"
Excellent, great location, in the heart of all the shops and directly next to underground stop. Personally I found the cushions too flat for my liking so I didn't get a good nights sleep. Lovely and modern.Expedia ゲストの適正な口コミ
"Excellent for families and business people"
The property is an absolute gem. Large comfortable room with great bathroom and walk-in shower. Friendly and helpful staff. Light and airy lobby and tasteful interior design. Centrally-located in downtown Hamburg and a well-organized, luxurious spa that is perfect for ending a long-days work or touring. Breakfast, albeit on the expensive side, offers […] a rich buffet of cold and hot items and was delicious. もっと読むExpedia ゲストの適正な口コミ
"Ideal for a visit to Hamburg"
The accommodation is excellent and the staff very helpful. The restaurant lacks atmosphere and the food is over priced for its quality. Wonderfully central.Expedia ゲストの適正な口コミ
"Nice hotel with industrial feel on the water"
Nice hotel, a bit industrial, not quite up to the super-luxury style of Sofitel, but still pleasant, very comfortable beds, quiet when you want to sleep. Good location. Breakfast very expensive at EUR29 - I had breakfast in Starbucks across the road.Expedia ゲストの適正な口コミ
very comfortable, but there was no bathtub in my room.Hotels.com ゲストの適正な口コミ
An excellent and well run hotel.The room was very comfortable with an excellent bathroom. All the staff were eager to offer assistance to enhance the experience.Expedia ゲストの適正な口コミ
"Superb for a short City Break"
My only complaint is that the price of 29 Euros each for a full Breakfast is extortionate - you can get a 3 course set menu in the Restaurant for 27 Euros! A shame that they see fit to overcharge you - otherwise a superb hotel, and would definitely stay there again.Expedia ゲストの適正な口コミ
"City Stay a must"
A really superb hotel with the most comfortable bed I have ever slept in! Great staff and the location is ideal for a city visit! A most memorable and excellent stay!Expedia ゲストの適正な口コミ
Loved my stay at the Sofitel; loved Hamburg. Highly recommended.Hotels.com ゲストの適正な口コミ
"Sofitel quality though a bit industrial"
The kind of quality you expect from a Sofitel, though comfort levels were a bit lower than I expected, mainly because the style of the hotel was a little industrial (less carpet and soft furnishings than usual). Also disappointed there was noise from the nearby train station even though I had requested a quiet room. Breakfast shockingly expensive at […] EUR32 so I passed! もっと読むExpedia ゲストの適正な口コミ
My partner and I spent a long weekend in Hamburg from October 25th - October 28th. We'd come away for my partner's birthday and because of this the hotel put a complimentary bottle of champagne in our room upon arrival. The rooms were exceptionally clean and comfortable. We made good use of the spa which we thoroughly enjoyed. The location in the […] Old Town is excellent and you are a short stroll from the main shopping streets and Town Hall. I would definitely stay in a Sofitel again and would recommend this hotel wholeheartedly. もっと読むExpedia ゲストの適正な口コミ
A very well run hotel, close to everything. If you are driving paln your route to the hotel it is tricky.Expedia ゲストの適正な口コミ
"Excellent spa. Shame we couldn't use it!"
The hotel was excellent and the spa was superb but we couldn't use the sauna, steam room etc because everybody has to go naked. We didn't realise this at first so we wore bathers and we were told that we had to leave if we didn't take our bathers off. Being british, we weren't used to this and are very uncomfortable with it so we couldn't use the facilities […] while we were there which was disappointing as we stayed there for 5 days and it was something we were looking forward to. Its a shame that the guests weren't given a choice. The room was lovely but there was a long glass window between the bedroom and the bathroom so you could see someone on the toilet and also having a shower. Really strange.We tried to work out why they did that and realised that you saw the view from the shower through that window.No privacy at all though. Breakfast is extemely expensive.Try Cafe Paris. Lovely! and just around the corner. もっと読むExpedia ゲストの適正な口コミ
"Hamburg in October"
loved this hotel, staff were helpful room was lovely! Drinnks were more expensive but they were served with nibbles!Expedia ゲストの適正な口コミ
Great hotel, great service, ideal locationHotels.com ゲストの適正な口コミ
Clean, pretty nice hotel. Price was reasonable, perfect location for both business and vacation. Hotel staff was very nice and professional. Highly recommended.Expedia ゲストの適正な口コミ
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