カタロニア プンタ カナ (Catalonia Punta Cana - All Inclusive)

部屋はきちんと掃除されていましたが、タオルも家具もだいぶ使い込まれた様子でした。それ以外は、食事の質、量、エンターテイメント、設備など、すべてにおいて期待以上で家族全員が大満足でした。年に三回は海外旅行に出ていますが、子供達(高校生と中学生)が「来年もここに来たい」と言ったのは、このホテルが初めてです。特にスタッフのサービスが素晴らしかったです。どのスタッフもいつもにこやかで、細やかな心配りをしてくれ、どんなときもゲストが楽しめるようにと動いてくれていました。一週間の滞在中、嫌な思いなど全くさせられなかったどころか、いろいろな気配りに感心させられることばかりでした。お部屋の古さを補って余りある、サービスの素晴らしさです。家族旅行やお友達とのグループ旅行に、強くオススメします！

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If you're looking for a quiet, and relaxing time this is where you want to stay. This all inclusive resort has a variety of entertainment, and beautiful views.

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March 16-23, 2013 We loved it. Just a few easily resolved issues. Since we booked thru hotels.com, we didn't have airport transport included. They put us in the wrong vehicle. We saw other resorts as people in the van were dropped off. Then they realized we were in the wrong taxi, but we were taken to our resort. Language barrier. Then leaving the resort, […] they thought we had pre-arranged transport. Took about half an hour with no one taking us for me to get them to get us a taxi. Language again. At the resort about the only thing that caused very slight issues was a shower curtain not long enough to keep water IN the shower (so we used the tub with hose/shower head. Sometimes the water wasn't hot. I have back issues, so the hard bed was a problem after the first night. I asked for 3 blankets, which I tri-folded and put under the bottom sheet, giving me 9 layers of softening. We loved the resort. Large pool and beach great. Lots of chairs/shaded areas. Never felt crowded. Food was good for buffets. Lots of variety. Ate in the Italian, Japanese and Steak restaurants. All great. We definitely recommend Catalonia Bavaro. Just one word about coming home. The airport is small and under-staffed. On a Saturday, thousands of people are leaving. TWO people checking passports. Make sure you allow a LOT of time to get thru all that. We were there 3 hours before our flight, and we only waited about half an hour for our flight boarded. もっと読む

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We booked the honeymoon privledged package and I am so glad we did. The room was nice, bed was comfortable (not lumpy as I read in other reviews), room was clean. The only complaint I had was all the honeymoon suits are on the third floor. We were in building 2 facing the pool which can be quite loud at times.The resort itself is long so expect to walk […] if you are closest to the beach like we were. The beach was amazing and since we were privledged we had a private section of the beach which always had plenty of loungers. Grounds were nice and always being worked on. staff is always picking up empty cups and cleaning. Pool was great! Staff there always had the crowd dancing and laughing. Smiley is the best bar tender! Found out using the forte gets you stronger drinks.Food was good for the most part. Main buffet has more to offer but smaller buffet by the pool has a privledged lounge for a quieter place to relax. My advice would be to go with an open mind and enjoy the experience. If your picky go somewhere else (this is not a Sandals). Very great resort for the price. Ran into people who keep going back, and I would too! もっと読む

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My experience at Cantalonua was consistent with most of the other reviewers. The room was comfortable and cleaned daily. Plenty of towels and bottled water. The food was okay and in line with what I expected from an AI. Same with the liquor. Wish the jacuzzi was heated, but no biggie. We enjoyed the daily entertainment, pleasant staff, and beautiful […] surroundings. Would visit again. もっと読む

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great hotel, great staff, food was just ok! over all a great experience.

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The pillows were horrendous - I didn't even know such bad pillows were available in the world. The shower was TINY - impossible to move without turning off the water. The air conditioning barely worked, and we had to keep the ceiling fan blasting on high speed the entire time. The "mini bar" was actually a mini refridgerator, that was supposed to be […] stocked with water, sodas and beer every day... but it was rarely restocked ever... we only got beer (2 cans) on one day. The room seemed like it had not been cleaned before we arrived, and the tub and shower got dirtier every day. Even when we asked repeatedly for things (like pillows and beer and tissues and toilet paper) it rarely ever arrived. There was only one type of beer available... no choices! And a couple nights they had a massive yard sale type thing going on, with really obnoxious selling and haranguing from the sellers that was nearly impossible to avoid. The food is just OK in most cases... we had a few items that were tasty, but we also had some meals that were totally inedible. And the lighting in many of the restaurants was either way too bright and harsh, or non-existent. Notes to travelers: Beware of sales people at the airport pretending to be your "concierge," and while at the hotel, just keep asking over and over for everything. Maybe you'll eventually get it. もっと読む

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Check in was great. The food was just ok. The resort area and pool were amazing. If u can, stay here when it's really on sale. Not worth the sale price of 250 a night for the regular junior suite. I think if we hadn't paid that it would of made the experience Mucich betStaff were nice and tried to accomadate u.

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We spent 10 days with my wife and our 2 kids. The hotel is very good and you have many things to do. The Fun Staff is very nice and they don´t force you to participate in the beach or pool activities. The beach is very large and you have many beach chairs in case you are late in the morning. The food is very good and varied. Finaly. the kids-club is […] a good place to leave your childrens when you need stay alone with your wife or take a nap. もっと読む

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Loved it! Highly Recommended! Will go back! Ok, beach is gorgeous, long stretch of beautiful snady beach, crystal clear water...with accessible water activities if you choose. Not too many vendors on the beach, the odd person selling day excursions. Amenities at resort were good, variety of activites were available if you desired. The food was exceptional, […] the buffet menu changed every day and was delicious. The staff made the trip, they are exceptional, you really feel like they are going out of their way to look after your every need, smiling faces and warm greetings. A+ for customer service. One down side, which is kinda expected in all inclusive resorts--- alcohol was accessible, and you could consume all you wanted, however, alcohol tastes very watered down.... We drank and drank and I think it's impssible to get a buzz on the booze there....if that's what youre looking for :) もっと読む

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Good locatiOn, nice beach, white sand and turqouis water. Though there are algies and the staff sweeps daily. This is coconut land, but they dont even offer fresh coconut. Overall its good place to visit.

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The shower only ran cold water the blow dryer didn't work the sheets were dirty the buffet was alright not much choice there rice and chicken the rooms were outdated and needed to be redone can sat though staff ver friendly activities going on all day if yu wanted to partipate water aerobics mere gay lessons dance lessons archery bocce paddle boats […] canoes games going on all day, in the lobby evening time they always had a different show every night and even had the audience join in the drinks were awesome the 4 a la carte restaurants okay only 2 great ones the Italian and Japanese overall its fun but its only a 3 not more than that Stayed here February 16, 2013 for a week. They say all inclusive but when yu get there yu find out yu can only eat at 2 al carte restaurants and the rest of the time yu have to eat and the awful buffet food was bad omg もっと読む

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Nice resort, food was ok. We got upgraded to a privileged suite and it wasn't too spectacular for what they were trying to sell it as but not a huge factor considering you don't spend much time in the room. Great location on the beach very paradise-esque. Staff was great and very friendly

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I have stayed at the Catalonia Bavaro 5 times now (just returned 2/13/13) from a 10 day stay. We normally travel with a group of anywhere of 6 - 20 people. The resort has all the emmenities that we like and appreciate. I feel the hotel is very well managed. I have taken a winter vacation for 17 years all over the carribean and pacific. The Catalonia […] Bavaro has taken good care of us and do all they can to accomondate us. もっと読む

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Disappointed in term of service (I m still waiting hammac after 5 times I asked to front desk...), and quality of the food is low. Beach is good

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Hotel with great infractusture but with horrible beds and pillows

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GREAT EXPERIENCE. I would like to go back soon, highly recomend for couples, group of friends

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very good, nice staff, good food, great beach & other things

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Great Vacaton for the price, ready to go back. Only 15 mins from the airport, WiFi in the common area, no problems.

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We went there with our family and absolutely loved it! The staff was great, especially the servers working in the restaurants and buffets. The restaurants were OK food wise, we went there a couple of times but ended up going back to the buffet. The buffets were superb! Fresh squeezed juices in the morning and new variety of foods everyday. From seafood […] to Italian. The rooms were cleaned everyday but the towels were sometimes delivered to us late, where we had to call front desk and request for towels. The activities that they sell on the beach were alright. They are cheaper on the beach then the front desk, always negotiate at the beach because they start with a higher price and would lower up to $40 on a trip. But they do have great activities you can do. Overall we really liked this resort and most likely if we were to return to Punta Cana, this is the resort we would go to. もっと読む

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Don't stay there!!! The hotel is far from everywhere the food is terrible There is not Wifi it comes and goes The people at the desk has a terrible actitud The building where I stayed was completely Dark after midnight one day I was up early to go On an excursion and had to use the light in my Phone to go down the stairs I don't recommend The Capitol […] is dirty and very far I do recommend Going to the island in Saona beautiful Caribbean blue water もっと読む

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The hotel territory and the rooms need renovation but it is clean overall. The food and drinks are OK

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The plants and grounds of the hotel were beautiful

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Overall good experience, good amenities, good staff, but sometimes inconsistent service

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Ceiling in bathroom leaked when showers were taken from the room above. Staff was very nice, fun, and always smiling. Room (other than leak in bathroom) was clean and well kept. Beach, pool area and common areas where beautiful! Food was ok, not great. For the price we paid I would go back.

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Good option for the price. The local staff are highly motivated and did everything to make our stay worthwile. The christmas eve festivities were top notch.

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The room was what I expected, the beach was beautiful, but the food was poor. It is listed as a 5 star resort on their website. Breakfast was typical for an all inclusive, service at both buffets was unhelpful. During the day, it was stews, potatoes and rice. Nothing authentic, or seasoned with any herbs or spices. The Mexican & the Italian restaurant’s […] food were very bland as well. On the 4th night we were going to try the steakhouse, but the hostess told us that the Japanese rest would be closed the next day. So we went to Japanese instead, the next night we go to the Steakhouse, it was closed. A board in the lobby that listed the daily restaurant closing, but there should be a full week’s schedule. The drinks were good, but like all the staff there was a language barrier. My husband ordered Manhattans the entire trip, but they were made differently by every bartender. Every place we stopped, we were greeted in Spanish. We are not sure what the assumption of Americans is, is it known that Spanish is widely taught in grade school? I speak some Spanish, but my husband does not, I do not believe the expectation should be of the guests to speak the local language, but vice versa. Our cleaning staff was fine, except on the 4th day we needed some laundry done. We told the cleaning lady, she came in and called a #, and said they would pick it up in 5 mins. We came back and it was still there. A lady was outside, and she said to leave it on the bed, but never came. もっと読む

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Amazing all inclusive resort for couples and families with best animation great beach n pool

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THE STAFF IS WONDERFUL. THE FOOD WAS HOPELESS, THE BEDS LUMPY. ALL THE MATTERESS COME HERE TO DIE, IF THEY DON'T GO FAST ENOUGH THEY CUT THEM UP AND PUT THEM IN A PILLOW CASE!!! STAYED HERE 10 YEARS AGO WHAT A DISSAPOINTMENT.

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-Food is horrible -Room could use some improvements -Some of the staff is great and some of them are rude. -Beautiful Beach -Great Coffee -Beautiful and well kept grounds

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Even though the beach was raked every morning, the beach had a lot of sea weed. The grounds were kept cleaned except for dirty dishes and glasses left by other guests randomly throughout the grounds. Most of the staff were nice enough, but only after you tip them. Concierge was rude and theyFood was disappointing.It wasnt a bad experience but I wouldnt […] stay there again. もっと読む

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To be more accurate, I rate this hotel a 3.5 out of 5 The hotel and grounds are lovely, as is the beach. Most bar staff are friendly and efficient, as are cleaning staff. Two thumbs up for Dora our maid. She was sweet, friendly and always did a good job. Where the hotel fails or gets reduced marks is in relation to food and service. I have made 24 trips […] to various resorts in several different countries,so I have a point of comparison. Food was only okay here, and frequently not hot, only lukewarm. Beverage service in the main buffet and restaurant by the pool was poor. Why did I have to chase someone down every morning for a cup of coffee and in the evening for a refill of wine?! I am not a prima donna, however I've paid my money for a vacation and don't expect to be treated like a second class citizen. The really ironic part is that we had been upgraded to the "privileged section" of the hotel and frequently sat in the "privileged" section of the buffet. No special services here - we often didn't get minimal service, and we are not difficult people. With all the great hotels in the Punta Cana area, I would have to say that there are many better options, so I can't say I would return or recommend this hotel to friends and family. もっと読む

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Me and my wife have been in Punta Cana 10 times and for a four star resort we could not complaint about anything.Food was good, all the hotel staff were very friendly. staff in the beach great. I have come to a conclusion people that complain about this or any other resorts about anything they just have nothing else better to do. I think for a 4 star […] resort was pretty good.Me and my husband had a great time, we would go back to this resort.Great time. もっと読む

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While my experience at Hotel Catalonia (Bavaro) was not completely terrible, I would never stay there again. 1. THERE IS NO HOT WATER FOR SHOWERING. We turned on the hot water to the soaking tub, but only cold water came out. When we turned the shower over to "hot", with the exception of a small drip, there was no water. We tried the water several times […] throughout the day/night, but it never got better. We brought our concerns to the front desk. They simply said they have that problem (no hot water) throughout the resort. 2. THERE IS NO INTERNET IN THE ROOMS. We chose this hotel over another because it offered free internet. Although the Catalonia Bavaro boasts "free wi-fi" and the rooms have "wi-fi zone" signs, there is no internet in the rooms. It is only in the lobby and it is very intermittent. We brought our concerns to the front desk but he simply said they only have internet in the lobby. 3. THE PILLOWS ARE LUMPY & THE BEDS WERE EXTREMELY HARD. The beds are not comfortable. We woke up sore every day. We brought up our concerns to the front desk but they said all of their beds are like that. 4. THE FOOD IS BELOW AVERAGE. While there was a huge selection, the quality of the food was poor. 5. SOME STAFF MEMBERS WERE UNPROFESSIONAL. Although we were very kind and polite to the server at Le Toscana, she chose to repeatedly roll eyes and slam down plates. 6. THEY GIVE YOU RESTAURANT VOUCHERS FOR RESTAURANTS THAT ARE CLOSED. Rodeo (steak) was closed 2+ nights. もっと読む

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Wonderful experience. My husband and I went for our Honeymoon. We stayed in the priviledged honeymoon suite. Room was great, service and attentiveness of staff was exceptional! :)

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I went with a friend for a relaxing vacation and that's exactly what I got. The resort was big with mutiple places to eat, a large pool area and right on the beach. I'd have to say the food wasn't amazing, but it wasn't bad. Probably the grill by the pool and the Italian restaurant were my favorite. The room was big with a balcony and very clean. While […] sitting by the pool or on the beach they have people walking around trying to sell you excursions, massages, or hair braiding, which became a bit annoying, but once you said no they moved along. All in all I had a great time! もっと読む

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Great All Inclusive hotel with all the amenities you need. Very spacious both at the beach and on the grounds. Staff very friendly and helpful. Rooms are clean and comfortable as well as free wifi for those who need to stay in touch. Food at both the buffets and a la carte restaurants are pretty good....no stomach issues whatsoever. All in all a great […] vacation spot for both couples and families alike. もっと読む

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Very kind people, excellent installations, all restaurant excelent

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The hotel is nice, very clean and the staff is extremely kind and helpful. The quality of food is average, but with points of excellence: grilled fish and meat are always available and are extremely good. The best in my opinion are the freshly pressed tropical fruit juices served every day. The beach is very nice, with sand and palms and the water is […] not very deep and has a beautiful color, really ideal for children. The drawback is that the reef is far from the shore, therefore don't expect to see incredible fishes and corals unless you make a boat tour. Ideal for families with children and for people interested in a nice place with a great view. Not recommended to people interested in snorkeling and diving. もっと読む

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The beach and pool are gorgeous. We went kayaking and snorkeling, which were both amazing. (Kayaking included, snorkeling $40). Went as a couple, next time will stay @ adults only resort. Food is what you'd expect from all-inclusive resort. I do remember the food and drinks being better at Riu Palace in Punta Cana, though. Room was very clean. Forgot […] soap and towels one day but they arrived within 30 minutes when we called. We booked a "privileged room", which gets you closer to the beach, room service, discount@ the spa. For the price, I'd recommend it. The couples massage that we got at the spa was awesome. もっと読む

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Hotel itself was ok but food was a complete disappointment.

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Very nice and friendly staff. The rooms and food were OK. It's more an international approach, lots of tourist from Europe, not a typical Americanized resort. Kids day care did not look very good.

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i dont have hot water and the bathroom is horrible i paid $100.00 more and i move to the other hotel CATALONIA ROYAL.

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for the most part it was a very nice stay . the staff were all awesome and most spoke english which is a bonous when you dont speak spanish . the food was average to very good . the buffet was overall a good mix and good hours . the other places to eat were hit and miss . the asian one was great , the mexican , so so and the italian was not open when […] we wanted to go , so cant say . this is a huge layout so it was a long walk to all the big food venues . we were at the far end , good in some ways though . close to the great pool and beach . there are some places to eat there , but not as much choice as up front . you can only get free beer in your room , we wanted rum , so we had to go to the bar and when that shuts down , your kinda screwed , unless you go buy your own . the room was very comfy ( king bed ) but the pillows sucked . lots of room for 2 of us with sofa and chairs . their beach is wicked and lots of seating down there . the water was so warm and clean . i would tell friends to stay here, just be ready for lots of walks ! もっと読む

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The a/c broke down in our room one night, and then the hot water broke down one whole day. Otherwise all was GREAT!

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Wow the Catalonia Bavario was awesome!! The staff at the hotel were great. At check in I was taken care of quickly and because my room was not ready, they provided me with an upgrade, which was very nice. The Italian restaurant was great, The steak house food was not good, they touted a MD Crabcake, which they should be arrested for saying. MD Crabcakes […] are lump crab meat and they are fried. What they served was not even close. Stop it. The food throughout the resort is excellent they have a large variety and the food is tasty and safe. The rooms, boast soaking tubs, separate showers, comfy beds, flast screens etc. The beach was great with plenty of seating under unbrellas, or on lounge chairs. The pool had plenty of shade and sun. This was just a fantastic experience. They also offered enough activities on the beach to keep you entertained. Please tip, the staff appreciates it.. There is a bank, which needs to be enlarge and be more considerate to it's customers, also check out staff needs to be more considerate as well. All in all, this is a great resort with plenty for adults and kids alike. もっと読む

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the resort was beatiful it was my first time in a resort and i had a great time i think that everyone should take trip out there.

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Great place to vacation. Very helpful and friendly staff. Plenty of restaurant options. The beach is gorgeous. Definitely a great choice.

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It is a good hotel but my room had a poor air conditioner,old TV with noise,and the refrigerator never got cold just fresh,and there is not acomodation for babies(cribs)

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