ホテル ラ フェニーチェ エ ゼザーティスト (Hotel La Fenice Et Des Artistes)

ホテル周辺は見どころも多く、レストランも美味しいところがすぐそばにあり、コンサートの遅い時間まで開いていて、解りやすい場所にありました。

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受付の男性が中途半端な日本語を使って話しかけてくるのにはうんざりした。他の職員も総じて愛想がよくなかった。また、朝食もパン、コーヒー、ハムのみで他の三つ星ホテルと比べ見劣りがした。（中には、卵やフルーツがついたところもあった。） Assolto contributo di soggiorno per Euroという名目で、何の説明のないまま８ユーロを徴収された。

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部屋の鍵が壊れていて掛かりにくい、部屋に蚊がいて電気蚊取り器を借りた、洗面の水道の水漏れがある。暖房のコントロールが部屋で出来ない、スチーム管の開閉しか出来ない

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静かで、雰囲気も、大理石を多く使い、適度に古い感じがして良く、 全体的にいいホテルだと思いました。 場所は少しわかりにくいですが、それは町全体のつくり方からして、 他のホテルでも同じではないかと思いました。 位置的にも非常に便利が良いと思いました。 一つ残念だったことは チェックインし、その 10分後に出かけようとしたときに、 一度サインしたチェックイン時の書類に 再度サインするよう求められ、 理由を聞くと、「紙が破れたからだ」と言われました。 それなら、その破れた紙を見せてくれというと、「それはもう捨てたからない」と言われ、 「10分前のことなのに、もうないことはないので、探してくれ、でないとサインでできない」というと、 今度は「実は前の書類は消せるボールペンで書いたから消した」と言い出 […] しました。 なぜ消したのか聞いても、「これは新技術だ」というばかりで、消した理由は結局聞き出せませんでした。 そこで、仕方なくもう一度サインをし、それのコピーをもらい、 そのコピーに上記の出来事を記入し、相手のサインをもらいました。 おそらく、ホテルとしての問題ではなく、個人としての問題かもしれませんが・・・ もっと読む

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magnific hotel. In one corner behind the Fenice theatre. Very close to San Marcos plaza. Many rooms, very cozy, any noise.

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very happy with the staff, service and breakfast; though the mattress was little hard.

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This is a lovely hotel with the usual charm of old European hotels. It is centrally located and easy to find-which is not always the case with Venice hotels. My room was a decent size and the bathroom was updated with great water pressure. Only problem was the noise as the room was on the first floor and faced the plaza. Great value for the money and […] location makes this a good choice. もっと読む

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Difficult access from waterbus due to two bridges not easily navigated with suitcases. Also the shower was marginal and not appropriate for a 4 star hotel. Breakfast was mediocre.

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Hotel Location is excellent for walking through most of Venice without the need to cross the Grand Canal. Reception staff is cold at best, almost disdainful at worst - but you have to accept a 4 star in Venice is not what you think. The hotel is generally clean, it is quite a pretty little hotel with convoluted corridors with steps here and there - […] so avoid if this is an issue.The room was cosy if not very pretty, the only issue was the smell of sewage when you come back in the evening, but that is not the hotel's fault it's the aqua alta season so all of venice smells bad (was there early november). All in all a good value for money if you want to avoid being out on the Lido. もっと読む

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Wonderful location with helpful staff. We had one day with incredible high tide flooding and the staff gave us garbage bags to wear on our legs, taped them tightly so we could walk the streets. What might have been a day spent in the hotel room turned into an adventurous, fun day!

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コメントはありません。

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Hotel staff was very helpful in a number of ways. The city has times when it floods making it impossible to go anywhere without high top boots. The staff loaned me a pair of boots and told me where I could buy some. They also were very helpful with directions, a minor toilet repair, and internet service. Very good location; extremely quiet at night; […] I would stay there again anytime (and hope to as soon as possible). もっと読む

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Our room was good sized for a European hotel. And the location of the hotel was convenient to many Venice attractions. However, the mattress was uncomfortable and hard to sleep on. Additionally, the hotel did not have hot water for showers. We tried taking a shower at different times of the day to catch when they would have hot water, but the best it […] got was medium temperature for several minutes before it was freezing again. The shower and sink drains also stunk horribly and smelled up the room. The sewers could be a problem throughout the Venice, so that may not be the hotel's fault. However, for the price, we would not recommend this hotel. もっと読む

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Great hotel, in great location. Excellent and helpful staff.

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Staff very friendly and courteous....sleeping in a strange bed is always tough, this one seemed harder than most. Location was great, wish I had known about the porter services before going, definately was helpful when we left.

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We just returned from Venice. We stayed at La Fenice for three nights on the recommendation of a colleague who stays there when she travels to Venice. We couldn't have been happier. It's a five-minute walk from San Marco, but it's tucked away in a quiet piazza, away from the crowds. The room and bathroom were large, especially for European standards, […] the bed was very comfortable, the air conditioning was excellent and the staff was friendly and helpful. I highly recommend it; I can’t imagine staying anywhere else in Venice. もっと読む

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This quaint hotel took some finding down the narrow alleys but once found we were welcomed in warmly. The room had baroque style fabric covered walls with a Murano gtlass chandalier. The doors to each room featured a full length reprint of Klimt's 'The Kiss' which was interesting. The bathroom was well appointed and set slightly apart from the bedroom […] in what felt more like a small suite. The room itself looked across a small canal to the house opposite but it was fun listening to the gondolias passing by. The walls in the common areas are adorned with works of art. My only critism was the basic breakfast which was a cold, continental style buffet. This is what was advertised so no quibbles there just not brilliant quality. No tea/coffee making facilities in the room but if you were desperate you could buy one in the lobby bar. We would like to go back again sometime but will definitely be buying a much more comprehensive street map as none that we bought or were given bore any resemblence to the places we were trying to find! もっと読む

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My wife and I stayed here for a week to celebrate our 20th wedding anniversary and we couldn't have been happier with the hotel and its staff. This charming hotel is located just far enough from St. Mark's square to be away from the crowds and close enough to walk there in just a couple of minutes. The staff is friendly, helpful, and available 24/7. […] We definitely recommend it for a romantic getaway or any other stay. もっと読む

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We arrived tired, of course, but left rested. Great location near the La Fenice Opera House. We felt we were in the heart of Venice, with nary a pigeon to be seen. Staff always assisted us courteously. They arranged our transfer from the airport to the hotel and later to our cruise ship. The hotel has close access to a canal for a water taxi. Overall, […] Hotel La Fenice Et Des Artistes is excellent and a great way to start a European vacation in a comfortable style. もっと読む

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Very convenient location & a good Venetian experience. Would benefit from better breakfasts!

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We stayed four nights. The staff were wonderfully friendly & helpful. The room was small but very pretty looking over Campo La Fenice, a really cute little square. A simple Continental breakfast included pastries, cheese, meats & cereals. The hotel is very easy walking distance to the Piazza, lots of shopping, vaporetto & lot of restaurants. Only disappointment […] was the bed, which was a king size frame but two single mattresses put together, but was actually still surprisingly comfortable. Overall a great place to stay. もっと読む

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A clean and comfortable, indipendent hotel in a very cmpact enviroment .

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4 stars? You must be having a laugh. Breakfast was minimal.Internet only free for 15 minutes but hardly had any speed.Room was large but like rest of hotel in need of modernisation. In short avoid it.

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I had stayed at La Fenice years ago when the mattresses were lumpy and it felt more like a pensione than a hotel. I'm happy to say the mattresses have improved! The furniture is still quaint and sparse, but the rooms do have air conditioning, which is a necessity in the hot months. The breakfast was adequate - yogurt is now there - but hard boiled eggs […] would be welcome as an alternative to rolls, two cereal choices, sliced ham and cheese. But nothing beats the location, which is close to San Marco, close to the Accademia, close to everything. And proximity to good shopping and dining is also there. The attached restaurant did not have any fish on the menu, but my lamb was delicious and the service was attentive and well managed. I have already recommended La Fenice to a work colleague and would not hesitate to stay there again. もっと読む

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Traveling alone, I had a single room. Although room was small, shower room was roomy and very good, and perfectly clean. Airconditioning was absolutely fine (it was around 30 degrees outside). Location is great, about 5 mins walk from Piazza San Marco, but very quiet, a big plus. Staff were very friendly and helpful. Breakfast ok, nothing special but […] certainly adequate. I would definitely stay here again. もっと読む

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I recently stayed here with my family and for a 4 star hotel, We had a 0 star experience. Firstly, we spent hours looking for the hotel in the scorching Venice heat with all our luggage because the hotel doesnt have any signs directing us to it's location. Second, When we final arrived the entrance to our suite was distasteful and depressing. The guy […] at the desk was also very rude and refused to give us directions to the nearest ferry. Also, theres no wifi in the rooms, only in the lobby which is in a completely different building and it is only free for 15 minutes, so don't believe them When they say free wifi. Lastly, what completely ruined our experience was that my daughter found pubic hair all over one of the towels which we were really repulsed by. All in all, I DO NOT recommend this hotel AT ALL. もっと読む

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This hotel is very close to St. Mark's Square, the Doge Palace, the Campanile and the opera house - I couldn't have asked for a better location. Nice old bldg, very clean and newly renovated bathroom, comfy room, great buffet breakfast. August means high season and lots of people everywhere - for that the price was VERY reasonable, and the area nice […] and quiet. I would certainly stay there again, and I recommend it to all ages. もっと読む

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Only one of the three desk employees was helpful. All were pleasant but only self service suggestions were offered and those were inconvient

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Not much to say, except that the staff was great! I woke up late, after the complimentary breakfast was served and they still made me a great espresso and served me breakfast! What more can I ask for? The room was clean and the air conditioning worked great! You should take a look at the photos in the bar, Marcello Mastroiani, and other great celebrities […] have either stayed at the hotel or enjoyed the bar. I strongly suggest the Bellini, the Carpacio, and the chocolate ice cream at Harry's Bar, but only in Venice. Skip the Rolex Store at Piazza San Marco, they don't know anything. もっと読む

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Room was average, but clean and well maintained. Hotel has lots of character and is in a great location very close to the Opera house. Walking distance to most major attractions, we loved the shopping in the area as well. This hotel was a great choice.

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I would recommend this place if you can get a good deal on it. Very nice. 10 minute walk to "the last supper". I probably wouldn't recommend walking to the city centre from this location though. A little too far. But there is a subway stop very close to the hotel (Panago stop) which is very convenient, and that line takes you directly to the Duomo subway […] stop (which is the city centre). Hotel was very nice and clean. Worth the 4 star rating. もっと読む

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Well located for San Marco and Accademia, but nothing special. Slightly tired interior, but bathroom was decent. Air con struggled with the heat a bit, which made the sleep uncomfortable. Some staff were friendly and helpful, some less so.

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We were surprised and delighted with our stay. We'd expected the hotel to be just fine; in fact, it turned out to be magical. Our room had a lovely little balcony above a small canal; we awoke to the sounds of gondolas passing beneath our windows. The staff was gracious and helpful, and we hope to have a chance to return someday.

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Located just behind La Fenice Opera House, about 10-minute walk from San Marco, in the general direction of the Rialto Bridge. Desk staff is very friendly, available 24x7, speaks English. The rooms are very clean. Single room is small by American standards but quite comfortable: bed, desk, closet, TV, mini-fridge. Private bathroom with modern fixtures […] (shower, sink, toilet, bidet). The air conditioner is powerful and quiet. There is a small elevator that goes from one flight up above the ground floor to the 3rd floor (so the rooms are not wheelchair-accessible). Plenty of good eateries in all directions, including one right next to the hotel, which is frequented by opera goers in the evenings. もっと読む

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If you are going to the Venice opera next door, this is ideally placed. It also happens to be one of the most agreeable little hotels I have stayed at in recent years. My room up on the top (4th) floor had its own charms - it was more like a studio apartment, with enough storage space in its well-furnished corridor to accommodate all the clothes that […] I possess. もっと読む

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Charming! Great Service! Great location! I hope to stay there, again. Highly recommended.

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Although an old, well-established hotel, La Finece is very well maintained, very clean, and air conditioned-a must in the heat of the summer. The bathroom was small (shower only), but spotless. The room was larger than most we've had in Europe, particularly the British Isles. The staff were very friendly and helpful and their English was quite good. […] They provided excellent advice on tours and places to see (and importantly, how to get there). The vaporetto from Marco Polo Airport stopped about 100 yards from Piazza San Marco and it was an easy 10-12 minute walk to the hotel. It's around the corner from the Gran Teatro La Fanice, and many opera stars (including Pavarotti) have stayed at the hotel while performing at the Teatro (we saw "Carmen" our second night there). It's no more than a ten minute walk to the Rialto and Accademia bridges across the Grand Canal and to the Piazzo San Marco and its nearby museums, the Doge's Palace, and St. Mark's Basilica. Breakfast was typically continental, with items cooked to order for an extra charge. We can't recommend the hotel highly enough. もっと読む

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I can't say enough about the staff. We had an issue with an airport transfer and the hotel staff took it upon themselves to successfully resolve the situation. They were also very willing to provide suggestions for must see sights, unusual night time activities and directions for getting there. On the minus side, for a Four Star hotel, free in room […] WiFi was limited to 15 minutes. After that, there was a charge. The included breakfast was typical Italian fare but skimpy in comparison to breakfasts offered in other comparable hotels. もっと読む

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Very close to the main attractions ( 8 min walk). Carpets bit beaten up but bathroom was clean and new.

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2 to 3 star hotel - definitely not 4 stars.

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One of the most pleasing aspects of our stay ay La Fenice et des Artistes relates to the staff at the hotel who we found to be welcoming and efficient; one had the impression that nothing was too much trouble for them. The location of La Fenice et Des Artistes is excellent, in a little square next to the opera house, very close to St Mark's Square, […] yet in a peaceful haven away from the frenetic tourist spots.Our (superior) room had a large verandah overlooking a canal and we enjoyed watching the Gondoliers negotiating their way past down below, occasionally with a musical accompaniment. The decoration of the hotel has a sense of both history and personality, with pictures of noteable past guests and original works of contemporary art on display throughout the building.This added interest and made a refreshing change from the 'beige' interiors offered by some hotel chains. The breakfasts were pretty good, (lovely croissants) and the staff were happy for us to take a tray up to our room to enjoy a leisurely an intimate meal on our private terrace. The hotel isn't over-the-top romantic or super luxorious but is in a great location, offers a pleasant and interesting environment where everything works and offers a real sense of a home from home. もっと読む

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Hotel staff were friendly and helpful. Room was cleaned daily and bath towels were changed daily. Continental style breakfast was adequate though not imaginative, with a variety of croissant, bread rolls (not always as fresh as I would have liked), cheese and poor quality ham. Very well placed for getting around Venice and quiet at night.

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I really enjoyed our stay the front dest was so helpfull and friendy and the hotel is really cute. We got a spur of the minute deal and we were very pleased.

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as above,all very satisfactory.

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I have stayed at the hotel several times and love its location (easy to find from Piazza St. Marco and next to the beautiful thatre of same name). The desk staff is very gracious and helpful. The computer available to guests, however, only offers 15 minutes of free internet and then you must pay. The computer is so slow that you get little for your […] 15 minutes! The breakfast is more worthy of a pensione than a 4-star hotel....very paltry for the price of the room. I will surely stay there again for the location, but I would choose room without breakfast if given the option. もっと読む

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We enjoyed a large comfortable double bed in attractively furnished room, Decent sized clean bathroom with window too. Our bedroom window looked directly down onto a canal that was a popular route for some of the many gondoliers taking the tourists on the water. The moment we arrived into our room we heard some music, and looked out our window to see […] some gondolas passing underneath us, complete with serenading tenor singer and accordian! Brilliant introduction to venice! Breakfast was good, could have benefitted from wider variety of breads/pastries and cereals. But yoghurts, meat, cheese, hot drinks all very tasty. Staff were very courteous and helpful. Hotel had a lot of character thanks to its decor, and a very comfortable and attractive communal lounge. Location very good - 5 mins to piazza san marco, less than 10 mins to rialto bridge. Bit tricky to find to start with in the maze of streets but thats the same everywhere in venice. It was close enough to everything that we often came back to the hotel to eat our packed lunches and refresh ourselves before going back out, it was very convenient. Very much enjoyed our stay. After long days sightseeing, it really makes a difference to know you're coming back to a such a lovely comfortable hotel. Would highly recommend it. もっと読む

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The hotel is in a good but not great location. The staff is helpful, courteous and multilingual.The rooms are large but somewhat dingy with a slight odor. In early April, when we were there, it was warm in Venice but the hotel AC wasn't yet in service, so we had to open the screenless windows and got bitten by mosquitoes.

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First room was very smelly- we had to move next day; second room was in a different building entering which was like a step back in time. Third room was oddly shaped and had too many items in it given its small size. The bathroom door needs shaved to help it close properly. Entry to the hotel was via an open air public toilet- well, that's how the alley […] smelt! Breakfast was very limited eg no cereals. Staff were friendly and spoke English. They did their best to help us. もっと読む

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The reception staff were really the most helpful, polite and friendly that I have encountered anywhere in my travels staying at hotels. The dining room staff for breakfast, although good, were a bit too keen and cleared your table ready for the next guests when you had only sat down 5 minutes, had some drink left and went up to get something else to […] eat... my drink and everything was all cleared! I never actually saw the chambermaids, but they were very good and the beds were turned down ready each evening for bedtime too. もっと読む

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Like almost every hotel in Venice, the acces to this one is on foot. So from the "vaporetto" station, you have to walk about 5-10 minutes on the rocky streets of Venice. The hotel is near the Theatre, a nice place near all the excitement (San Marco Square). The biggest problems with the building is the space. All rooms are very small, and old stile […] furniture. Some are really old, so take care not cu fall down on you! The breakfast is simple, only ham and cheese. They have ather thinks, like eggs, juices, etc, but you have to pay extra fot it もっと読む

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