アウストロテル ホテル ヴィエナート (Viennart Hotel am Museumsquartier)

キチンと確認していなかったのかもしれませんが、部屋に冷房がありませんでした。 宿泊した日は6月だったのですが、真夏かと思うような猛暑。 他の部屋のおじさんはドアを開けて上半身裸になっていました…。 でもその気持ちがわかるくらい暑くて寝られませんでした。 窓を開けても全然風が通らない。 トランジットの合間の1日だけの利用だったのがせめてもの救いです。 地下鉄 ・トラムの駅も近いし、食堂に行けばソフトドリンクがフリーで飲めるし、スタッフの方も感じが良かったので、暑くない季節に利用すればいいのかもしれません…。

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値段のわりに清潔で、よく整っていた。交通の便もよく、インターネット接続も無料(宿泊費に入っている)ので、よかった。

Expedia ゲストの適正な口コミ

良かった点 ・部屋は広めで清潔 ・バスルームに浴槽あり ・スタッフ対応も良好 ・立地 悪かった点 ・朝食。内容はそれなりだが、15ユーロの価値は無い。 ・ワイヤレスLAN接続の利用時間が8時間に制限されている。この時間を超えても、フロントででアカウントをもらえば何度でも再接続できるが、毎回もらいに行くのが面倒。長期滞在の場合は注意。

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Great location nearold city and transit. Only comment would be the re were some challenges communicating with staff.

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very close to a subway, easy access to all parts of the city. minutes walk to museum quartier, great restaurants, and grocery store. free coffee and internet access. rooms were clean and modern, very comfortable. friendly and helpful staff. highly recommended.

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Lovely hotel, right in the museum quarter - just a hop over the road. Main and smaller shops also within walking distance, in fact in the 4 nights we were there we only used public transport to get to and from the main station and the underground is about a 2 minute walk away. Highly recommend Glacis Beisl over the road for dinner. Only downside was […] you couldn't take drinks to your room and the machines were sometimes not working. Lovely hotel though, would stay again もっと読む

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Not luxurious. Reception promised more than room delivered. Furniture old and in in need of rejuvenation. Cleanliness and staff very good

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This hotel is in a great location for exploring Vienna since it is within walking distance (up to 20 mins) of nearly all the big sights.The staff was pleasant and helpful and provided 24 service. The room was clean and large enough for two people. I reserved the standard double and my friend and I had plenty of space.There was even a mini-bar that was […] reasonably priced. The decor was modern and exactly what I expected. It wasn't anything fancy but a good deal for the price. We didn't have any problems with the wifi in the room. You did need to get a new password every 18 hours but it was fast and worked all the time. My only complaint was that the room was quite warm, even for December and even with the radiators turned down so we slept with the window open. There was a bit of street noise but it wasn't bad. I would definitely recommend the hotel to others and would return. もっと読む

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I had a wonderful 4 day stay while visiting the Christmas Markets at the end of November. I had a "comfort single" room that was big enough to have a desk and an arm chair. I did not feel cramped at all. It was in the "red" building but faced into the courtyard, not the street. The bathroom was plenty large, too. The breakfast spread is enormous. There […] was everything from American style eggs and bacon, European style cold cut meat and cheese, yogurt, pastries, bread and a blender/juicer with fresh fruit and vegetables. The location is excellent - I could walk or take subway easily. Free wi-fi, free internet computers in the lobby and free beverages 'round the clock were nice perks, too. もっと読む

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Nice little hotel, walking distance from museum quarter and the old town

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Overall, we'd definitely stay here again. Great location. Only 15 min. walk to St. Stephens and downtown and very close to a metro stop that both the U2 and U3 run through. The hotel staff was excellent. We were travelling with our baby and they were incredibly accommodating and helpful, letting us do a late checkout so he could nap, giving him some […] yogurt from the back when he was hungry, etc. I think the room should be rated a 3 star rather than a 4, and the walls are a little thin, but overall a great stay. It may just be a problem with our room, but we had a lot of trouble getting the internet to work properly. It worked fine in the lobby, though. もっと読む

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Had a lovely room with a separate sitting area. Beautifully quiet. Service staff were brusque and not that efficient. The number on my key did not correspond to the number of my room which they had forgotten to tell me about. I had to ring down and eventually go back to reception to get an internet access code (why isn't this just provided?). I didn't […] have breakfast but compared to other Viennese hotels I've recently stayed in it looked fairly ordinary (although fresh juice is a great idea that other hotels could easily copy). もっと読む

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Hotel was in a great location - next to museums and metro stop, as well as an easy walk to many sights. Right in Spittelberg, so away from main tourist fray - there are several small alleys with cozy restaurants and boutique shops. Hotel and room were fine, but nothing especially comfortable - fortunately, I had top floor with balcony so windows provided […] fresh air. Breakfast was expensive and never saw anyone eating there, didn't look particularly appetizing. Warning, they still use keys that are kept behind the main desk - no security validation to get your key back and only one girl works behind reception, no other security or service personnel. There is WiFi in rooms, but you have to get a new login every 18 hours and it's not a secure connection. もっと読む

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Great location near all the important sites in Vienna. Pity most of the rooms are without aircondition.

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Comfortable room. Absolutely wonderful breakfasts. Helpful staff. Reasonably close to high interest areas. A little street noise early in the morning but acceptable.

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A good clean basic hotel. There is construction in the neighbourhood, but for rooms on the top floors, it did have any affect. The location is a major plus. Good helpful staff.

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The hotel was great, very clean and updated. There is no restaurant in the hotel, but plenty within walking distance, so that wasn't a problem. The staff was very friendly and accommodating, especially when the airline lost my luggage and I was without toiletries for a period of time. My only complaint was that there is no air conditioning. Had I stayed […] here in December I would have given the hotel a 5; however because it was June I was baking in my room. The heat quite literally woke me up a few times during the night and there was no relief except by jumping in the shower to cool off. もっと読む

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Though the hotel is undergoing renovations, our stay was comfortable and pleasant. The room seemed recently remodeled and was great. We also enjoyed the 24 hour drink non-alcoholic complimentary drink station in the lobby. The staff was professional and friendly. The location was fabulous, especially for tourists interested in art.

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Staff was absolutely fantastic, great location with access to museums cafes and town hall. The state of the hotel in general reminded me more of a youth hostel with private rooms than a 4 Star Hotel. The first time in my life that I had to iron my shirts in a little storage room. Overall was it a funny experience and yes I'd come back to train my […] ironing skills. もっと読む

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Great location, very near museums, and not far from St. Stephansplatz. One curious thing about the room is the lack of ventilation other than opening the windows. Not sure what it would be like in really warm weather, but it was pretty warm at night with temps in 80s earlier in the day. No iron in the room, but one available for use near the lobby. We […] never ate the 15€ per day breakfast -- you can easily get much cheaper food elsewhere. もっと読む

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A good hotel in many respects expect for the bed. We booked a double room but the double bed consisted of 2 x single wooden bases with single hard matrices pushed together. My wife and I both ended up with sore backs. Not so good. All other aspects of the hotel was great, great location, handy to central Vienna, clean comfortable rooms, reasonable price, […] but they really need to replace those beds. Given that a good night sleep is the key reason to stay at any hotel then, I'm sorry but I can't recommend. もっと読む

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I had a wonderful stay at this hotel. It is very well located within a walking distance of the main attractions. The staff was nice and very helpful with everything!

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I would definitely recommend this hotel to people who want to be close to the museums in Vienna. To get to MUMOK and other museums from the hotel, you literally cross the street, go up some steps, down some steps, and you're there. The hotel is also within easy walking distance of the Museumsquartier and Volkstheater stops on U2 subway line. The room […] was nicely set up and well-kept. The staff was very friendly, and spoke English well (I only know a bit of German) - this made me more comfortable with my stay. There are restaurants and cafes nearby, and the neighborhood feels very safe. There are also a lot of art studios and shops where people sell their artistic wares. I didn't have breakfast at the hotel, but it seemed nice. I did make use of their free coffee and coffee drinks, though. もっと読む

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I've been spent a weekend in this hotel. The position is absolutely great, in the heart of the museum neighborhood and 50 meters away from the underground line that takes you to Stephenplatz and, most conveniently, to the landstrasse/mitte station, where the train connections to the airport are. The room was large, with a nice large bathroom and a very […] confortable bed. however, that side of the hotel given on a road where a a tram passes and the windows are not good enough to prevent noise to wake one up at 7 am. they shoudl definitely cosnider double windows. More, I did ask for a flatiron having to iron a tuxedo shirt and the one they gave me left stains all over... with 5 hours to a ball at the imperial palace the hotel crew couldn't offer any more than a "oh, we are desolate, we can clean the iron". A professional place would had offered at the very least an express cleaning service. Finally, internet is provided for free, but somewhat slow in the room and the computer in the reception had so many limitations (no flah, no activex...) that checking in for my return flight took 25 minutes... oh, and no printer, I had to email the pdf to the reception that took another 2 hours to print it. もっと読む

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The best front desk staff! Great location. Free coffee/tea 24/7. Free computers and wifi password. No hidden charges. However, we didn't do the breakfast which seemed pricey for what it looked like. Room in the back was very quiet and clean. This hotel was such a welcome relief after a particuarly rude hotel in Brussels! I would return.

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This hotel was very close to everything. The staff were lovely and we definitely would stay there again when back in Vienna.

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Good location and great front desk. Danielle was very helpful when giving me attire instructions for the opera, but the amenities are sparse.

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Great location to almost everything - we were able to walk to most places or take the U-bahn to other places with the U-bahn station only a few minutes walk away. The staff was excellent - helps with information and also made reservations for us for dinners. Would highly recommend this hotel to other and when we return to Vienna we will once again stay […] here. Could not get much better value for the price and location!! もっと読む

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We had a reservation, we had a confirmation, but when we arriwed we did not get room, with reference to system errors... We do not recommend to anyone !!!!!!! This hotel is not correct !

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very clean, friendly... amazing location!!

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In an area with better, more upscale hotels this is a no-frills option. One can sleep, but that's more or less it - single room offers little space around a very small bed.

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I had an overnight in Vienna and got everything I needed from this place. It's central, easy to get to on the U, the staff is knowledgeable and helpful.

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Very nice accommodations, clean-cut modern vibe, friendly and hospitable staff. Close to everything in the inner city of Vienna. Subway station around the corner. Seems to be popular with travelers from many different countries. I would stay there again!

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Recommended. I have stayed in 27 hotels in the past 4 months traveling the in Europe and this is one of the most comfortable.

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Small boutique hotel in museum quarter of Vienna. Coming in off the street, you have to mount five steps with your luggage - no ramp. The room is tiny, no light, shower tiny. Clean but really basic. Our room was in the back on the alley and garbage pickup was at 6am. Room was hot - no cross ventilation. Location great for being safe and near the center […] of things. Hotel was nothing special. もっと読む

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Would definitely go back. Very clean rooms, good service, only two or three minute walk to the Volkstheater Metro Stop. Free 24 hr drinks was a real bonus (water, juices, coffee and tea). Only issue in my opinion was breakfast, as in my opinion it was overpriced for what you got. We ended up going elsewhere.

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Great location – walk to sights, museums, shopping, restaurants Viennart is in a great location in Spittelberg with its cobbled streets and restaurants, right by the very cool Museums Quartier, close to the Volkstheater U-bahn stop on the next block and to Trams 1, 2, and D on the Ringstrasse. It was easy to get to the hotel using the S7 train and […] the U3. Walking, we could be at the Hofburg complex in a few minutes and to most museums and sights in not much longer. We were in a renovated, modern-looking room that was large enough, and the beds were comfortable. There was a good size bathroom. There were soap dispensers on the tub wall (the tub one said it was good as wash and shampoo) and by the sink, but not much else. There was a little bag with “necessities” like a brush, emery board, etc., but no shampoo, moisturizer, etc. There was no iron in the room. There was a hair dryer. The room had no air conditioner, and the windows opened onto a street that was noisy from people and trams. It was pleasant enough in mid-September, and the noise didn’t really bother us. The staff was very pleasant and helpful. The free Wi-Fi required a user name and password, and we got separate ones for each of our devices. The connection was spotty at times but mostly worked. There are great restaurants in the area like Witwe Bolte, Plutzer Bräu, 7 Stern Bräu. We did not use the hotel for breakfast, choosing to go to cafes instead. There was 24/7 water, seltzer, juice, and various styles of coffee, which was great. I would certainly stay here again, though probably not in July and August. もっと読む

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The overall stay at the hotel was 100% and its location was 100%. The room was also fine just a bit hot. They can maybe invest in fans or aircon. I will stay there again.

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Perfect location near the city center attractions, shopping on Mariahilferstrasse, public transit, etc. Situated on a relatively quiet side street with plenty of restaurants nearby. Friendly staff, clean and comfortable room, and good price. I would definitely stay there again.

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The staff at the hotel were excellent, the location was great, the rooms were very clean and nice. We travelled in late August and the lack of Air Conditioning in the rooms mean that we did not sleep well for the two nights that we stayed there. Staff provided us with a fan but it didn't help very much. I consider the lack of Air Conditioning to be […] a small complaint, since the price, location & service was great...but something that other prospective guests should know about. :-) もっと読む

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we arrived at the Hotel Viennart to be told that there had been a problem with the booking system and that there was no room for us. We were understandably very upset and quite angry, however the staff had arranged for a taxi (paid for by hotel) to take us to their sister hotel which overall was a lower star rating however we had been upgraded to a […] 4 star room which was beautiful! Would stay here again もっと読む

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Reviews I read mentioned staff not being helpful. Think they must have mixed up hotels. All staff members were gracious, polite and very helpful. Robert especially went out of his way to see about booking musical events for us. The free coffee, hot chocolate, lattes and juices available 24 hours are a bonus. We did not do their breakfast. Places a block […] away for less and several bakeries. Many European hotels have very hard pillows, my only complaint re comfort. もっと読む

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Then this is the hotel for you! Good service. Great location. Great breakfast. Very convenient to the U-bahn, the neighborhood is great. Cool shops, great restaurants, sort of a Viennese SoHo in a way. Very cool. That said, it was warm when we were in Vienna and the rooms have no A/C. The streets are very noisy into all hours of the night. Every morning […] there were deliveries at 4 am and it was impossible to sleep. もっと読む

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Great location and helpful front desk staff. Fresh coffee available 24/7

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