ダブルツリー バイ ヒルトン メトロポリタン - ニューヨーク シティ (DoubleTree by Hilton Metropolitan - New York City)格安予約

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今年３回目の滞在であったが、過去２回はまずまずであった、が今回は最低で、失望。 部屋が裏側で、窓のすぐ外に隣ビルの空調システムがあり、常に大きな音を立てていて非常にうるさくてゆっくりできず。隣のビルの窓にも近く、ブラインドも開けられず。

　マンハッタンの中で、さらにレキシントン、51th Streetという立地の中で、この価格はとても驚きです。おすすめです。難点は、壁が薄くて隣のテレビまで聞こえるという事ですが、気にしなければ完璧です。

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立地は良いのですが、全体に古く、部屋の清潔感は良いとは言えません。またルームサービス、ハウスキーピング共に、何を頼んでも時間がかかり、挙句の果てにはロビーに取りに来いと言った始末。マンハッタンでもこの値段であれば、他に選択肢はあると思います。次回は他に泊まります。

地下鉄の駅に近く、また5番街にも比較的近く、このホテルをベースにして行動するには最高。 サービスにはあまり期待しない方がよさそう。

荷物の出し入れにいちいち1個1ドルずつ取られる、すなわち、1個の荷物を預けると2ドルずつかかるのがわずらわしい・・・でした。早朝の到着時にトイレを使いたいと言ったら、トイレのキーをあけてくれて何か要るものはないかとわざわざ聞いてくれたお兄さんはとてもよかったので（チップもはずんだ）、その後の荷物のせこさが際立ちました。部屋は値段なりの清潔さだったと思います。

受付の方の対応がぞんざいだった。携帯でプライベートは話をしたままだったことも。 部屋は狭いがきれいでした。

ﾎﾃﾙｻｰﾋﾞｽの質について ﾙｰﾑｻｰﾋﾞｽを利用したかったが理解してくれなかった。　でも、市内の情報について、いろんな店を紹介してくれた。　めげないでこちらの主張を伝えれば、調べてくれるだろう。 ﾎﾃﾙの状態やﾒﾝﾃﾅﾝｽについて ｵｰﾄﾛｯｸの鍵で、安心して利用できた。　一人部屋だったが、部屋には大きなﾃﾚﾋﾞがあった。 部屋の清潔さ、快適さについて 毎日きれいにﾍﾞｯﾄﾒｲｷﾝｸﾞしてあり、清潔で快適だった。　ｱﾒﾆﾃｨｰも豊富で、お土産にもってこいな感じ。　 ﾎﾃﾙの場所の利便性について ﾎﾃﾙのすぐ横と2ﾌﾞﾛｯｸ先には地下鉄がありとても便利だった。　地下鉄を主な交通手段にする方にとっては、かなりいい位置にあると思う。 近隣の環境について 近くにはﾍﾞｰｸﾞﾙ屋さん、ﾏｸ […] ﾄﾞﾅﾙﾄﾞ、ｶﾌｪ、薬局などがあり、何でも買い求めできる。　周りは高いﾋﾞﾙがあるため、夜は暗くなるのが早く、朝は明るくなるのが遅く感じた。 私は18歳で、今回初めての一人旅だったけれど、ﾎﾃﾙがとてもいい場所に位置していたので、ﾋﾞｷﾞﾅｰや女性の一人旅にもお勧めです。 もっと読む

ニューヨーク観光で２泊しました。 JFK空港からは、エアトレインと地下鉄のE系統のみでアクセスできるので、乗り換えは最小限で済みます。 ホテルの内装はやや古いのですが、クィーンサイズのベッドを備えており、ニューヨークにしては十分な広さのホテルだと思います。ヒルトン系のホテルということもあってか、エントランスやフロントにも少し高級感が漂っています。 しかし、これは全く私の確認不足なのですが、インターネット接続が無料ではなく、２４時間単位での課金制でした。無論料金を支払えば使用できるのですが、宿泊料金に含まれていると勘違いしないように注意して下さい。ニューヨークでは（他の都市は知りません）スターバックスで無料のWifiが使用できるので、私はこれで済ませました。 部屋も広く、空港とのアクセスも良い […] ので、ニューヨーク観光にオススメできるホテルだと思います。 もっと読む

立地はとても良く、フロントやバーもかっこよかったです。部屋も洗面所&風呂場もなかなか広くて快適でした。部屋の掃除も問題ありません。 難点は、部屋の壁が薄いのか廊下や隣の部屋の物音が聞こえまくります。冷房が強すぎて、寒いです。冷蔵庫がありません。フロントの人がコンシェルジュ的なサービスをしてくれなくて少し不親切です。コンシェルジュはいつも行列でなかなか話せません。 そして、運悪く廊下が工事中の階になってしまいました。見た目もひどいですが、工事の音もひどく、ホコリが部屋の中に積もりました。普通、工事中の階になってしまったのだ客を泊めないですよね。

Cozy, comfortable and clean..

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The Hotel itself was nice and very clean. The service at Front Desk Reception was not welcoming nor helpful. The rooms were not ready on time and staff did not follow through with call to notify us when it was ready. We were even told that we had not checked in for said room, when in fact a drivers license and credit card were scanned.

good for business and pleasure

This hotel was in a great location within walking distance to great sight seeing and right next to a subway station. There were plenty of great places to eat in the immediate vicinity of the hotel. The hotel staff was very helpful and on the last day when my daughter was having a little melt down one of the bellmen ran and got her some cookies (which […] were DELICIOUS!). Overall a great place to stay. もっと読む

I've stayed here a few time. The staff is always so helpful and warm. Always clean and breakfast buffet is delicious!

The hotel was clean and sleek. The upgrades were in process, but we did not have any disruptions from it during our stay. The room was spacious for a NY hotel. The location was very central with a train 1 minute away. The cons were: 1) the A/C in our room was not working despite turning it down all the way to 55 degrees. since we only stayed for one […] night we did not contact the front desk bc we experienced the A/C (or lack thereof) in the middle of the night. 2) our check in experience was unfortunately lacking in customer service. we came to the consensus that the individual hated her job bc it reflected in her attitude towards us. もっと読む

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The hotel has a great location. We went there for a meeting which was at the Hilton, so just a couple of blocks away and also to the upper part of 5Th Avenue for shopping, Central Parc and tourist spots like Trump tower, Empire State Building or Rockefeller Center. For Jazz clubs you have to take either the bus or a cap as they are down to the tip of […] the island. Times Square and the Broadway for shows was in a (European) walking distance. Would go there again! もっと読む

Had we known there would be buzz saws and hammering at 7am we would not have stayed here. Not much sympathy from management.

Over all was good. However, to start your renovation crew at 7:00AM on Saturday was not a good idea!

The Location was perfect, the hotel is going through renovations so everything wasn't perfect but very manageable. No refrigerator or coffee in the room.

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The DoubleTree Metropolitan is in the midst of a renovation. From the activity on our floor my guess is that we were one of the first guests in this particular room. The remodel is first-rate and feels much more like a boutique hotel than a corporate place to park a bed. I stayed in five different hotels during my recent East Coast trip and this one […] was easily in the top two. The front desk service was excellent too. Since I also stayed at the DoubleTree Chelsea, I can make a fair comparison, and the Metropolitan comes out far ahead because of its modernity. もっと読む

Comfortable room. Great, helpful staff.

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Newly renovated room, very comfortable and clean. Great desk. Quiet room. Only downside in the shoulder seasons is that the hotel either has heat or a/c depending on the outside temperatures....and you don't get to choose and may not agree with their choice. You can turn it off and you can open the window. The location cannot be beat and the subway […] connections are on the corner or a couple of blocks away. Go further east for good diners and many restaurants, with reasonable prices もっと読む

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All around, a great option for a business traveler. Fast, easy check in (even late, about 10 pm) with a free delicious, warm cookie. Comfortable bed, nice toiletry products. For my fellow female travelers, there was a hair dryer that actually had enough power to achieve a blow-out (it did overheat halfway through, but it cooled down quickly enough not […] to be a real inconvenience in my morning toilette). And the Duane Reade across the street had a good selection of healthy snacks and drinks for a late night or early morning grab on the way to the office, as well as to pick up forgotten saline solution. Location, amenities, and service were all just what I'm looking for as a business traveler. I'd definitely stay here again. もっと読む

Didnt do much in hotel but use it as a place to sleep . Great location clean rooms tight but it's not that tight, New York City awesome location only thing is internets too expensive and slow but it could have been my computer overall would come back and stay

I was in town on business and if your work is in the area, this is a great option. The hotel has a great staff and is clean. You can't beat the price and it is very close to 2nd Ave that has tons of restaurant and bar options. The hotel bar is also very nice to unwind in at the end of the day!

Hotel under renovation. Decent rooms for the price.

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It is hard and will be unfair to rate it accurately as the room I stayed in was still under refurbishing. Only the very basics. One has to ask for bath robe, slipper and even wash clothe. Only soap, shampoo, body lotion and conditioner available Even though the room was dark with minimum lighting, I slept very well. The bed was comfortable. I'll like […] to see it when the works have been completed. もっと読む

The hotel was nice as far as design and convience to access. However the management at the hotel needs to be completely redone. Management just doesn't care. We got a room came in the first day and the hotel looked nice. They even give you a cookie upon check in. However the problems started after there. First the bathroom door won't lock because the […] door knob and the hole on the door frame were misaligned. Second the power keep going off when you turned on the iron. The whole left side would go out. Then when you called the front desk it took 15 mins to reset the breaker but then they turned off the right side of the room. Called again and they fixed however we had to iron our clothes and then it would turn off again. During this whole show and dance did anyone come to ask if it was fixed. They reset the breaker somewhere on the floor and never asked if everything was ok. Complained to the hotel staff and they were like we will call them again. Then after the fourth time did they offer a room change. They offered to move everything to the new room once it became available. So we went out on the town and came back. Asked the front desk for the new room key and we went to the room. One of our small bags with three shirts were missing. We called they said they would look around, but never found it. However during all this never did manager show their face it was all over the phone. It's a nice hotel but Hilton needs to change the management in this hotel. もっと読む

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great place to stay in center area of new york.

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Overall it was a really nice hotel. The thermostat did not seem to work appropriately and so it was either really hot or really cold, could never get it quite right. Otherwise the staff was super helpful and the location was really convenient.

Would be better if added free wireless in the rooms.

There was no way to adjust the thermostat; we were advised to "open a window" if we wanted cooler air. We had lots of hot water, but no cold water, only slightly cool water. The ice machine contained ice which would have cooled the water, but the ice was covered in debris, probably from the construction. There was no "door hanger" to advise the maid […] to either clean the room or leave it alone; we asked for one but it never appeared. However, the maid figured it out and the room was always cleaned and tidied up. I think that when the contruction is over, things might be better. The new paint and appearance of the room was very attractive. Then a little more attention to detail might be possible. The front desk staff, the concierge, the bellmen, the doormen were all very friendly, prompt, courteous and did their jobs very well. もっと読む

The bed and furnishings were very comfortable. We had an issue with our safe and the staff responded immediately almost before we hung up the phone. We also requested a fan and once again the service was excellent. I would certainly stay there again as well as I would recommend the Doubletree to all of my friends

...if the desk staff was a little friendlier. They acted like they were above answering questions and it was an inconvenience to be bothered. The bellhops on the other had were warm and friendly. For the most part the rooms were clean but the carpets in the rooms and hallways were filthy and looked as though they are never vacuumed. Either that or […] the vacuums themselves are very old and need to be replaced. I asked to change rooms since there were long gray hairs all over the carpet in the room among other things. We were moved at their convenience. Although the girl on the customer service line was very friendly the desk agents was in no hurry to comply. I ended up going down to pick the key up myself. The new room still had "stuff" on the floor but not as much. I probably will never stay there again even thought it is so convenient to everything. もっと読む

Very disappointed with the size of our room. Extremly small, bathroom wasnt very clean. Bed was comfortable. Neither check in or check out was great. We had a differeent lady for both, neither one was very pleasant.

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I stayed in this hotel for about 5 nights. I am by no means a hard person to please and never really have any complaints or issues with any place I stay at on business trips. My only grip is this. The first morning I woke up in this hotel I was awoken by hammering and drilling in the rooms next to mine. They were obviously doing some renovating and […] that is understandable but this started around 5:30am and showed no signs of stoping at any point. On my way out that morning I politely asked the front desk if they could tell the workers to hold off until at least 9am because I was in NYC for work on a very stressful project and my sleep was a valuable asset to me on this trip. When I asked I was greeted with this response " NO, I can't tell them what to do. They are contractors and I have no influence on what they do" ... and that was that. SO I politely asked what she could do to provide me relief with the situation since I was a guest. She told me she could put in a request to move my room. I said that sounds fine and she told me to check back when I return and I will have a new room ready. When I returned that night no a single person knew what I was talking about. SO I had to go through the whole process again and had to be woken up the next morning again at 5;45am by hammering and drilling. They finally moved my room and told me to leave my belonging as they would move them for me and everything would be set up for me when i return that night. I get back and they had my room changed but my bags were no where to be found. I had to call and they had to find them and then send them up to my room. The rest of the stay was fine and the new room was great with no hammering or construction going on. Overall I liked the hotel and it was a pleasant stay other than the mentioned things above. I guess if you stay here request a room from the start that has no construction going on next to it because apparently they can't tell those people what to do. haha. もっと読む

Room was clean & comfortable. Hotel was in a good neighborhood. Only complaint- workmen hammering & running machinery at 7.00 AM on Saturday morning.

No sign of the signature cookies of Doubletree hotels at check-in ! Staff rather unpolite and rude. Excellent location, value for money considering it's NYC !!