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0120-993-793年中無休、24時間営業
"感想""大阪" 在住の Ｓ 様の口コミ (投稿日 : 2011年08月17日)
非常に清潔でスタッフも親切でした。唯一、帰りのリムジンをフロントお願いしたのですが、結果的に１時間近く待たされました。その間フロントで状況を何度聞いても「すぐに来る」の回答のみ。飛行機の時間に余裕がなたかったら問題でした。
"Cleveland" 在住の TK 様の口コミ (投稿日 : 2011年04月14日)
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ロケーション
クリーブランドの中心部に位置するダブルツリー バイ ヒルトン クリーブランド ダウンタウン - レイクサイドは、ロックンロール ホール オブ フェーム、グレイト レイクス サイエンス センター、クリーブランド ブラウンズスタジアムが 1km 以内にあります。クイックン ローンズ アリーナ、プログレッシブ フィールド野球場も 3 km 以内にあります。
ホテルの特徴
ダブルツリー バイ ヒルトン クリーブランド ダウンタウン - レイクサイドには、屋内プール、スパ用浴槽、フィットネス設備があります。公共エリアでは、無線インターネット アクセスを無料でご利用いただけます。この 3.5 つ星ホテルのビジネスアメニティには、ビジネスセンター、小規模会議室、音響映像設備があります。このビジネス向け ホテルには、レストラン、コーヒーショップ / カフェ、バー / ラウンジがあります。 多言語サービス、ギフトショップ、ニューススタンド、スナックバー/デリもご利用いただけます。 宿泊者用パーキング (有料) をご利用いただけます。
客室
ダブルツリー バイ ヒルトン クリーブランド ダウンタウン - レイクサイドの 379 室あるエアコン付き客室にはコーヒー / ティーメーカーと無料の新聞 (月～金)があります。 客室内で無線の高速インターネットアクセスを無料でご使用いただけます。客室の薄型テレビ では、プレミアムケーブル / 衛星放送チャンネルをご利用いただけます。 すべての宿泊施設にデスク と留守番電話付き複数回線対応電話があります。バスルームには、シャワー付き浴槽、ヘアドライヤー、無料のバスアメニティがあります。
その他のアメニティには、アイロンとアイロン台、ラジオ付き時計があります。 さらに、ハウスキーピングも毎日ご利用いただけます。モーニングコールも、ご希望に応じてご利用いただけるアメニティとして提供されています。
ホテルのポリシーにしたがって、追加ゲスト料金がかかる場合があります。
チェックイン時に、写真付き身分証明書、および現地での追加費用精算のためのクレジットカードまたは現金でのデポジットが必要です。
スペシャルリクエストは、チェックイン時の状況によりご希望に添えない場合があります。また、リクエストによっては追加料金が発生する場合があります。スペシャルリクエストは確約ではございませんのでご了承ください。
**これらのアメニティの中には、一部の客室またはユニットでのみご利用可能なものが含まれます。一部のアメニティには追加料金が発生します。
Stadium 3 Bar and Grill - このレストランは、朝食、ランチ、ディナータイムに営業しているほか、バーを併設しています。
ルームサービス (営業時間限定) もご利用いただけます。
施設内には、屋内プール、スパ用浴槽があります。その他のアメニティとしてフィットネス設備もご利用いただけます。
次のレクリエーション設備は、施設内または近辺にあります。料金がかかる場合もあります。
次の料金またはデポジットは、サービスを受けた時、チェックインまたはチェックアウト時にホテルにてご清算ください。
上記の項目以外にも、ホテルが現地で徴収する料金がある場合があります。これらの料金とデポジットには税金が含まれていない場合があり、料金は変更されることがあります。
ホテルのポリシーにしたがって、追加ゲスト料金がかかる場合があります。
チェックイン時に、写真付き身分証明書、および現地での追加費用精算のためのクレジットカードまたは現金でのデポジットが必要です。
スペシャルリクエストは、チェックイン時の状況によりご希望に添えない場合があります。また、リクエストによっては追加料金が発生する場合があります。スペシャルリクエストは確約ではございませんのでご了承ください。
"Close to lots of attractions"
Overall, we enjoyed our stay at this hotel. Not only was it within walking distance of several tourist stops (i.e. Rock Hall of Fame and Great Lakes Science Museum,) but it was within a ten minute drive of several others. Loved being able to relax in the spa tub, but I was disappointed with the water temperature of the pool, as it was a bit too cold […] to swim in. The room was clean and well kept, as was the majority of the rest of the hotel. Biggest complaint would be the room service trays that sat on the floor by the elevators for the better part of one day (approx 8 hours.) もっと読む
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"Perfect except for the restaurant"
Very easy to register, to communicate with staff, the shuttle was convenient and staff friendly/smart, very nice stay. The restaurant was not so good - one person walking around promising service that didn't happen.
"Be Sure to Ask Questions about the Shuttle Service"
We did not receive complete information about how the complimentary shuttle works and as a result, we ended up walking back to the hotel from the Cavs game.
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"Great location to Rock and Roll Hall of Fame"
Great location to anything downtown or quickly jump on a freeway and be where you want to go in minutes. Hotel was clean and mostly comfortable; overstuffed pillows left me with a crick in my neck. Parking garage with hotel; fee for one night was $16.00.
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"Great stay"
Great Value
"the only place i stay in cleveland"
my buddies and i roll into cleveland 4 or 5 times a year and every time we do we are treated like royalty by your awesome staff. thanks for everything . you guys rock!!!!
"Loud"
I could clearly hear the people in the next room talking. Nice hotel but would not return.
"Will definately return"
Staff was very friendly, hotel was very clean with modern decor. restaurant/bar was also very nice. We will definately return to this hotel on our next trip to Cleveland!
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"Great location, clean hotel!"
It was nice and close to the Rock n Roll HOF, only took about 10-15 mins to walk there. Not too far from street with plenty of restaurants. The only odd thing was that we could not find a garbage can in our room. Don't know if that was just a mistake or what, I'm assuming it was. Overall, great experience. The staff was very charming.
"Key issue"
Every time I stay at this hotel the keys don't work. Generally find myself running up and down to front desk multiple times before I can get in the room. Beds are comfy.
"Convenient to R&R Hall"
Downtown Cleveland has some fun areas, such as the Theater District, Warehouse District, East 4th/Gateway, and The Flats, and the DoubleTree isn't very far from them... but on a cold day, the walk will seem longer! Very convenient to the R&RHall; good parking, but no shops or restaurants in the immediate area. Otherwise, a nice, well-maintained hot […] el. もっと読む
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"DoubleTree Lakefront - Cleveland"
The hotel was wonderfully clean and our room was very spacious. The staff were friendly and welcoming. We loved our room and its appointments. However, during the day (and well into the night) approximately every 30 minutes a train would come roaring by. Between that and the private airport (which was surprisingly busy) it was difficult to enjoy a […] room that we paid a pretty penny for. もっと読む
"Just stay here!!"
We ere there to visit the Rock and Roll Hall of Fame which is literally right out the door. The staff here was so friendly and more than willing to answer our questions and provide whatever we needed. The pool is beautiful and they have a full bar. Get yourself into their free shuttle service and you have numerous places to eat and drink within a 5 […] minute ride from the hotel. They'll give you a ride back just as soon as you give them a call. I cannot say enough about this hotel. I wouldn't bother looking up another for our next trip to the city of Cleveland. This one is more than perfect! もっと読む
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"The Double Tree Hotel - great is all i can say"
the room i had was great they put me in a king size bedroom smoking room at that for free. the stay was great and we had a good time going to the rock hall. The cookie omg they are great I wanted to ask for more. the only issue i had was that i didnt get to use the wieght room. but i had a great time.
"Decent, reasonably priced accommodations"
I stayed at this hotel while a family member was at the Cleveland Clinic. Overall, the room, breakfasts (the only meal I got to sample there) and service were good. On a scale of 1 to 5, I'd give it a solid 4.
"Browns Stadium"
Hotel was within walking distance to Browns Stadium....shuttle bus took us to a downtown restaurant New Year Eve and picked us up...would stay there again and would recommend this to friends...
"relaxing get away for a night"
We had a the best rate for the room and services! Very nice location, on site parking garage was a plus! Only problem was that we called downstairs twice for coffee to be brought to our room and did not receive any. The room was clean, everyone was nice and we were greeted as we came in. We will definitely go back when we want to get away for a night […] or two. もっと読む
"downtown Cleveland Doubletree"
Reservations were not correctly processed. Counter help rude and up charged me to have a room.
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"Time to Rock & Roll"
Absolutely beautiful hotel located in downtown Cleveland within walking distance to the Rocking Roll Hall of Fame and the Cleveland Browns Stadium. The room was beautiful, the staff friendly and helpful, the view out the window was lovely lakeside and interesting city side. There was a lot of tailgating going on- Browns fans got it right. Would definitely […] stay here again and look forward to visiting Cleveland again- it as they say Rocks! もっと読む
"BAD corner room"
We were in a corner room and this room should have been used as a closet and NOT a full room. We were not happy with the room size at all . But we made due because there was no other rooms . I will make sure not to accept another corner room.
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"THE place to stay if sightseeing in Cleveland!"
This is our second stay at The Doubletree in downtown Cleveland. It is a quick walk to the stadiums if going to see a game or The Rock and Roll Hall of Fame. They also have a free shuttle service that will take you around town. The drivers were also courteous and gave wonderful options for dining. This time HBO tv service was down, but they gave us […] a free pay per view movie for free! They were great! もっと読む
"Doubletree in downtown Cleveland,oh"
We recently stayed here for a holiday weekend.The service was great.Everybody was real nice..we loved the cookies and the shuttle service.we didn't have to move our car until we were leaving( there was a fee to park,but the shuttle service made up for the fee)
- The room is a king bed room, but not very spacious. It is a very nice and clean room. The room has a free wifi. - The hotel location is very close to the browns stadium and the museum of rock and roll. -
"Cleveland Doubletree"
Staff were friendly and location was great. But we found a condom wrapper beside the bed. There was a water leak that made the carpet soaked beside the bed which we stepped in repeatedly, and my girlfriends purse got ruined from the water. Our television froze on us so we couldnt watch it.
"DoubleTree by Hilton Cleveland Downtown - Lakeside"
This hotel was a real find. Six of us were staying in Cleveland to visit the Rock and Roll Hall of Fame, which is so close, you can see it from the hotel. The rooms are beautiful. Great beds and bedding. Super clean. And the staff was so friendly and helpful. We had the buffet breakfast and we all agreed that it was very good. We booked online, so we […] didn't know what to expect; therefore, we were so happy to find such an excellent place at a good rate. Extra applause for Lestine in housekeeping. She is a real gem. When checking into our room, she greeted us in such a hospitable way. She offered us service that was above and beyond. She set the tone for our entire stay. もっと読む
"One thing"
The location was great if attending a football game. The staff was nice, and the hotel was clean.Our room however had towel bars hanging from the wall by a thread, and the toliet would not flush properly. Only stayed 1 night so not as bad as it could have been. Will stay again but will change rooms.
"Doubletree downtown Cleveland"
The renovations were excellent and the beds were incredibly comfortable!
"DoubleTree on Lakeside is a great spot"
This hotel is so close to the Rock and Roll Hall of Fame and it's neighbors that you can walk. I like that it has it's own parking garage and a Starbucks in the lobby. The room was sweet, just either too cold/too hot, but nothing to be upset about. I would stay there again.
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"My favorite Cleveland hotel"
Not all Doubletree hotels are created equal, but thus is one of the better ones that I have been too. The building appears to be recently renovated, so most everything seems new and it has very upbeat and modern decor. I got a great deal on a king/sofa room this time and it worked out really well. The extra space really made a difference. I am allergy […] sensitive, so I had to take a kitty-sniff of four different rooms before I found one that did not have a heavy chemical deodarizer smell. Fortunatly, the desk staff was friendly and patient with my need for this. I had dinner at the restaurnat and it was not good, unlike a few months prior when I had a good experience there. I recommend buying bottled water at the lobby Starbucks or through the vending machines on each floor. It costs the same as the ones at the front desk, but they are significantlt bigger. There is a gourmet market about a mile west that's walkable if you like to walk like me. もっと読む
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comfortable beds and pillows.friendly,smiling,helpful staff
"weekend getaway"
great price..good location for weekend enterainment ..free shuttle but it stops at 10:30 pm. If in Cleveland i would stay there again
"Double Tree in Cleveland-Great Location"
Stayed 2 nights. Comfortable - Clean- Quiet. Welcomed at check-in with warm chocolate chip cookies. Staff was friendly. Parking fee $16 per day. Free shuttle. Walking distance to museums, hall of fame, stadium, restuarants. Would stay here next visit to Cleveland.
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