ホテル パレス プラハ (Hotel Palace Praha)

室内のグレードと朝食のブッフェなど５つ星の評価に値するホテルだと思うが、室料が安いのが良い。観光にロケーションもよい方である。できれば室内の無線インターネットを無料にして欲しかった。

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場所に迷いました。。。地図上は地下鉄Mustek駅から近いように見えたのですが、実際は結構な距離があります。おまけにプラハの街は案内が少ないので、地下から上がると迷います。石畳も多く、スーツケースを引くにはそれなりの苦労が伴いました。分かりにくいといいながらも、ムハ美術館の真ん前なので、観光地図では分かりやすい場所には位置すると思います。 プラハ最終日だったので5つ星ホテルに泊まる！としたのですが、結果的にはそれほどの満足感はありませんでした。フロントは親切で、設備も豪華ではあったのですが、バスタブの排水が壊れていて水が流れず大変でした。翌日朝に伝えようと思っていたのですが、時間がなくて言い忘れてしまったのが心残りです。服を置き忘れてきてしまった（と思う）のですが、特に連絡もないので捨てら […] れたのか、置き忘れたのではなかった、のどちらなんでしょうね？？？ また、ほとんどが日本人や中国人だったので海外の雰囲気を味わえなかったのも、私にとってはマイナス点でした。 もっと読む

Expedia ゲストの適正な口コミ

コメントはありません。

Hotels.com ゲストの適正な口コミ

老夫婦とその子供の計３名で３泊、２部屋で宿泊しました。１部屋は夜中廊下の音楽がうるさく、次の日に対応してもらい静かになったのは良かったですが、軒下があるのか雨音がうるさく熟睡はできませんでした。もう１部屋はエレベーターの隣で止まる度に音がブーブーガタンととても煩く、また隣の部屋のドライヤーの音、別の部屋の深夜にバスタブにお湯を入れる音がしたりして、とても眠れる環境ではありませんでした。次の日に苦情を言い、12時にチェックアウトがあるのでその後交換すると言われ、安心して市内観光に出かけました。ところが夕方帰ってきたところ、12時に私たちが来なかったので交換出来ないといわれ、そんなことは聞いていないと反論したところ、道路に面していて車の音がもっとうるさい部屋しかないといわれ、エレベーターの音がう […] るさいから交換してくれと言ったんだと再度申し出ました。こちらの英語力がないことも指摘されましたが、フロントのスタッフが変わっており、伝達がうまくいっていなかった感じがしました。そうしたら、エレベーターから離れていて、このホテルで1番いい部屋に無料で交換すると言われ、喜んだのも束の間・・これ以上の部屋の交換は絶対に不可能と高圧的に言われて嫌な気持ちになりました。 そうして部屋に行って絶句・・なんとベッドルームの隣の部屋は改装工事中で、はしごやバケツ、ペンキの刷毛が置いてあり、木屑だらけでした。浴室やベッドルームに入るためにはそこを通らざるをえず、そのたびに惨めな思いになりました。最終日に観光している間に部屋は整えられていましたが、ペンキや接着剤と思われる匂いがずっと充満しており、滞在中の３日間ずっと嫌な思いをしました。長い旅行の最後がこのホテルで、それまで問題ないホテルばかりだったので、最後にこのような思いをしたので、旅の印象が悪くなり残念でなりません。 フロントのスタッフは常に一人で、対応にも時間がかかり５つ星のホテルとは到底思えません。 朝食時のスタッフは感じいい方もいましたが、とにかく不満が多すぎるホテルでした。 もっと読む

Expedia ゲストの適正な口コミ

従業員の対応、お部屋の清潔さ、朝食等は 良かったのですが、唯一残念だったのが、 お部屋に歯ブラシが無かった事です。フロントに 電話し持って来て貰いましたが、二人で宿泊にも 係らず１本しか持って来て貰えず、その旨を伝えたら、 １本しか無いとの事で、その点がとても残念でした。

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外観は正直古いなと思いましたが市内のメイン観光各所へも徒歩圏内でプラハらしいクラシカルな雰囲気を味わいたい方にはオススメです。外の騒音も全く気になりません。今回は閑散期のせいかホテル内で日本人に会うことは無かったが、日頃は日本人宿泊客が多いのか日本語の館内案内やreceptionには東京時間の時計もありました。室内にあるコーヒー&ティーメイカーはこの寒い冬にはとてもありがたく、緑茶のティーバッグがあったのには正直感激。

Hotels.com ゲストの適正な口コミ

ミュシャ美術館の前にあり、地下鉄Mustek駅まで徒歩５分くらい、 中央駅までは１０～１５分くらいで、大変便利でした。 外観から部屋も古いかなと想像していたけれど、部屋は広く、 バスルームもバスタブがあり、清潔でよかったです。 朝食も美味しかった！

Expedia ゲストの適正な口コミ

当然当方の不注意ですが 最終日（7月23日）朝食時間中、部屋のカバンのポケットに入れておいた財布から約100，000円（1万円札のみ）と1105ユーロ（全額）が抜き取られていました。出発後ウイーンへの車中で気がつきましたためにホテルへ電話をしたにとどまりました。

Hotels.com ゲストの適正な口コミ

家内と３泊しました。 ウィーンから列車で、プラハ中央駅から徒歩５分ほど。 街中にあるホテルの中では歴史と伝統を感じる造りでした。トラムや地下鉄を利用する必要がないほど、徒歩で主要な場所へ行けます。 利便性は最適です。 ぶらぶら散歩するのが好きな人は、３DAYS交通機関フリー券は買う必要が無いと思います。 チェックイン時にレセプションに居たマダムの方の対応が良かったです。日本の旅行客が大変多いホテルだと思います。日本語のホテル案内もあります。 空港までタクシーで３０分くらい。 帰りがプラハ空港発であれば呼んでもらったほうが良いと思います。 信頼のおけるホテルだと思います。

Hotels.com ゲストの適正な口コミ

どこに行くにも大変便利な場所にあります。 ホテルスタッフの対応は、どの人も感じが良かったです。 朝食の種類も多く、5泊しましたが、飽きることなく快適に過ごしました。

Hotels.com ゲストの適正な口コミ

5月7日から4泊しました。ネットである程度予備知識はありましたがホテルは意外と小規模でした。ロビーやグルメレストランもとても狭かったです。サービスは良かったと思います。小さい分アットホームな雰囲気で安心して宿泊できました。部屋は改装されていて清潔でしたが少し狭かったです。朝食は種類も多く良い内内容でした日間殆ど同じメニューでしたので飽きてしまいした。グルメレストランで夕食しましたが味はいまいちでした。料金は安かったです。以前にインターコンチネンタルホテルに宿泊したことがありますが総合的な評価ととしてはほぼ同じ位だと思います。

Hotels.com ゲストの適正な口コミ

We stayed here to celebrate New Year in Prague and all Staff (with exception of the Breakfast Dining Room Staff) were extremely pleasant and helpful even though the hotel was very busy at this time of year. The room was spacious and very clean and the hotel is within easy walking distance to all the major sight seeing attractions. The only complaint […] was the miserable staff in the Breakfast Dining Room. Breakfast is served until 11am but when we arrived in the dining room at 10:35 we were met with very miserable faces and most of the food cleared away. However the hotel is beautiful. もっと読む

Hotels.com ゲストの適正な口コミ

Lovely hotel in a very good location. However, the hotel is very hot. We were given room 305,this was a noisy room and requested a change. We had a room on the 6th floor and this was much better. It takes only minutes to get to all the attractions, the old town is beautiful, so it was really nice to be based there. Noodle bar called "Zebra" is great […] place to eat, fab for vegetarians , as it is difficult to find local cuisine that doesn't include meat. Lots of italian restaurant, the green olive by the clock tower is a good one. もっと読む

Expedia ゲストの適正な口コミ

If I was absolutely FORCED to criticise this hotel then I would say that maybe the pillows were a little bit too soft, but I was so pleased with the Hotel Palace Praha. If you're going to stay here then I would maybe advise you to try and get a room at the back of the hotel to avoid street noise, but the hotel is so well placed to get to theatres, […] the old town, Jewish quarter etc and the Mucha museum, directly over the road, is well worth a visit. The choice at breakfast time was fantastic. The staff all speak very good English. We had a GREAT stay in the Hotel Palace Praha もっと読む

Expedia ゲストの適正な口コミ

We had a great stay at this hotel. The conceirge were very helpful, informative. Hotel within walking distance of everything and quite at night. Longest distance to charles bridge but is a 15 - 20 minutes walk and beautiful surrounding as you walk. The only negative for me is the decoration. RED RED, not very elegant for my taste, not a definitive style […] of decor. Enjoy Prague, a beautiful city, try to attend a concert at the Rudolfiln and local churches. もっと読む

Hotels.com ゲストの適正な口コミ

I wish Prague could improve their customer service. Seems like it's absent as a fact. Otherwise everything has been great. But Customer service absent everywhere not only in this hotel. : )

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The room was not as shown when booking on the web-site ie not as luxurious as was led to expect but all the same very comfortable.Hotel surroundings superb especially lobby breakfast room and restaurant but the latter,as one might expect, is very expensive but tempting if you are in the mood for spoiling yourself! Hotel over all is a superb oasis of […] calm in what is a busy route to the city centre もっと読む

Expedia ゲストの適正な口コミ

we had a nice time apart from the first night. We arrived in the hotel 11 pm tired from our trip only to find out they give out our room. I paid the whole 4 night stay up front to hotels.com. And we were transferred to a city hotel nearby which we find not of the same value as we expected. There are call cards advertised in the elevators for prostitues […] and night clubs . Unfortunately as well I left a very nice and personal Loccitane body wash which i just bought from UK and my zara shoes in the room. Less than 12 hours when i find out and I return immediately and they said they couldn't find them. and the room was already occupied. And because of that experience I wouldn't recommend this hotel. もっと読む

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My second trip to Prague in two weeks and I returned to the same hotel as it was so good! Last trip I stayed on the fifth floor, but this time my room was on the sixth floor and there were a few differences. The room was pretty much the same, but little extras were appreciated - L'Occitane toiletries (always a plus), a fresh fruit platter on arrival, […] slippers, etc. A great hotel in a good location - I would happily return there again. もっと読む

Expedia ゲストの適正な口コミ

This hotel is nowhere near 5 star hotel. The walls are falling apart. The bathrooms are not as good as displayed on the photos, rooms tiny and smelly. Suroundings of the hotel are not very nice ones either. Very old TV in the rooms.

Expedia ゲストの適正な口コミ

Great locations. excellent breakfast. walking distance everywhere. the air conditioning is not cold enough.

Expedia ゲストの適正な口コミ

Lovely hotel just off Wenceslas Square, ideal location for shopping and sight-seeing (the Mucha Museum was directly opposite), everything is within walking distance. Our room was spacious and very clean (great marble bathroom!), decor and service was as you would expect for a British 4 star hotel, although Hotel Palace Praha can boast a Michelin star […] restaurant! There was a good breakfast selection. The only downside to the hotel was that the air conditioning was weak as other people have also commented upon in their reviews. All in all I would definitely recommend this hotel and will hopefully return there myself. もっと読む

Expedia ゲストの適正な口コミ

I recently took my wife away for her 40th and booked Hotel Palace Praha for a four night stay through Expedia.ie. I have to say that this hotel was very nice and staff were friendly. The hotel mini bar in room had a good selection and prices were reasonable, considering what you would pay in hotels at home. Close to the city centre and very easy to […] find. The breakfast on the other hand was a little dissapointing as there was not a great selection of hot food, but it was nice. However saying that, I would book this hotel again if we were to go back to Prague and I would recommend this hotel to anyone. もっと読む

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Many pluses to this hotel: location, architecture, room size, modern bathroom. Negatives: window blind was broken and I couldn't raise it to see the morning sun, tv remote control had every single button worn out - how do you know what is what? Most annoying of all - on both mornings I heard a very slight knock at my door, no announcement (i.e. 'Housekeeping!'), […] and someone came in only to find find I was still present/in-bed (I could not see the person/door from the bed). They quickly exited. I have to presume it was maid service though both times this occured before 8:30am! In hindsight I should have made a bigger deal of this with hotel management. もっと読む

Hotels.com ゲストの適正な口コミ

This was a WONDERFUL hotel in a perfect location for the best sites of central Prague. The breakfast buffet, in large, original art deco space, was simply unbelievable with faultless service. Air-conditioning in the room could have been cooler, but as the weather wasn't too hot when we were there, it wasn't really a problem. Dinner one night in the […] hotel was a bit pricey, particularly the wines, but well worth it as it was the best meal we had in the seven nights we were there, going to proper restaurants. Great place for a special meal or romantic evening; grand piano background; dark old-world Turn-of-the-Century art deco elegance, very attentive and friendly staff in formal attire. The bathroom, genuine marble, was beautiful, well-equipped and light. The standard of cleanliness everywhere was outstanding. another reviewer suggested that there was only one English station on the television, but that was not true -- there were at leave five or six. The minibar was well-stocked, and probably no dearer than other hotel minibars; the coffee/tea facility in the room worked well with a wide range of hot drinks that could be made in the room. It was a very spacious room -- one of the "deluxe" (twin) rooms, but I think "deluxe" was the normal room for this hotel. This is a luxurious and atmospheric hotel -- real quality -- and I would recommend it highly. もっと読む

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Excellent dinner service at the hotel restaurant. Frindly staff. Excellent location. The room is nice and clean. The only comment is about the TV and the remote control. They were outdated. Some of the words on the remote were faded and you could only guess if you were changing the channels or the volumn. Overall, it was a great hotel. We'll stay there […] again. もっと読む

Hotels.com ゲストの適正な口コミ

Contrary to indication, this is a non-smoking hotel. Other than that inconvenience for me, it was a superior experience in every way. I can't recommend this superior hotel too highly. Beautiful architecturally, great central location but on a quiet street, first-class service.

Hotels.com ゲストの適正な口コミ

Excellent hotel in a good location for old town square. Was upgraded to a junior suite which was an amazing room with great views and ammenities. Only issue was the air conditioning in the room was very poor and only blew in warm air on its coldest setting. When requested to fix the system, was told that there was nothing wrong with the air conditioning, […] its just inadequate. Fridge in room also wasnt working, but was replaced within 12 hours. Finally breakfast was excellent, except soft boiled eggs were raw on second day, not something you would expect from a 5* hotel. Oh and also, not wireless in rooms which is pretty bad in today's internet reliant world! Overall, great experience, lovely room, excellent location, would potentially come back. もっと読む

Expedia ゲストの適正な口コミ

The hotel is near some sites and very close to the Banhof. But it is far from the town center, about a 15 minute walk. There are some good sites near by, such as the Mucha Museum. The service was fair, helpful but not enthusiastic. The breakfasts were wonderful, complete and the staff very helpful in the restaurant. The room was clean, comfortable and […] well appointed. Worth the money. もっと読む

Hotels.com ゲストの適正な口コミ

My only critism of hotel was the air conditioning. It was on but it didn't make any difference to temp of room I was too hot. The hotel was ideally situated for shopping and only about 10 mins from main tourist area. This was good as there were a few good restaurants nearby and the prices were less than in main tourist area and the food was very good. […] There was also a good trendy bar on the opposite corner from the hotel at hotel fusion.Great fun bar with great staff. もっと読む

Expedia ゲストの適正な口コミ

Great location, friendly staff, clean room, comfortable bed. Air-condition did not work well, room was very warm and made it difficult to sleep.

Expedia ゲストの適正な口コミ

Beautiful hotel - but the selling point is the quality of the service. Everyone, from the front desk, concierge, bellmen, housekeeping and maintenance was extremely helpful and pleasant.

Expedia ゲストの適正な口コミ

I was really very pleasantly surprised. I've stayed at lots of hotels in Prague -- including the Four Seasons and the Mandarin Oriental -- and I really liked the Palace Praha. While not as elegant as the Four Seasons or Mandarin, it's very nice hotel with excellent amenities and a fantastic bargain at the price we paid. You walk a short bit to get to […] the main historic areas of Prague but if you turn the right way, the walk takes you through some charming streets that are classic Prague charm. もっと読む

Hotels.com ゲストの適正な口コミ

Beautiful hotel in the heart of the city. Outstanding experience for the price. Unfortunately, we only stayed one night. This would be the Prague hotel to stay in if you have a week available.

Expedia ゲストの適正な口コミ

Staff were wonderful and very helpful. The complimentary breakfast buffet had a nice array of items from which to choose. The location was great; near the A Line and next to Winceslas Square. The beds were a bit hard and rather small but not bad. Wasn't a huge fan of the shower since the glass door only went about half way over, so some of the bathroom […] floor would inevitably get wet. Overall room size was larger than most European rooms in which I've stayed. All in all, a great hotel もっと読む

Expedia ゲストの適正な口コミ

A superb 5 Star Hotel of a bygone age. I defy anyone to get a better breakfast than the one provided here. Very centrally situated and great value for money. If we ever decided to visit Prague again this would be where we would stay.

Expedia ゲストの適正な口コミ

My wife and myself were very satisfied with our hotel, its position and helpful staff actually made our holiday most enjoyable.

Expedia ゲストの適正な口コミ

I really enjoyed my stay. The room was kept very clean and it was comfortable and an excellent base for exploring Prague. The breakfast buffet had a good selection and the poached eggs were excellent. I wasn't keen on the boiled and scrambled eggs though but it's good that they cater for a number of nationalities. The room was quiet but on the Saturday […] night until just after 12am there must have been a nightclub or bar nearby and there was extremely loud terrible dance music. It didn't go on through the night but I was a little surprised. On the Sunday we were out all day but when we came back at about 5pm our room was only being cleaned. I just thought it was a bit late and it wasn't the turn down service which seemed to be done not much later than 5pm. Everything else was great about this hotel and I would recommend it to friends. もっと読む

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Hotels.com ゲストの適正な口コミ

Really nice hotel - great rooms, very clean and well kept. Good service, good food. Great location for sights. Very good value on hotels.com. When my scheduled ride to the airport did not show up due to a mix up, the front desk immediately helped me with alternative plans. They were really wonderful and everything worked out just fine. I have been here […] twice and will return again. If you are traveling from elsewhere and coming in by train, it is an easy walk to this hotel. But beyond that it happens to be in the heart of the pedestrian zone and not far from the old square. もっと読む

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The Palace hotel was a great base for a weekend in Prague. Our standard room was huge, really clean and nicely decorated. We found it a little unusual that our double bed had two single quilts on it but I guess thats a small issue! The buffet breakfast was decent, not really to our taste but as hotel buffets go certainly not bad, a greater variety of […] fresh fruit would have been great! The location is steps from Wenceles square, an easy ten minute stroll to old town square and 15 max to Charles Bridge! もっと読む

Hotels.com ゲストの適正な口コミ

It would be difficult to find fault with this hotel. Position for the old town was excellent. Breakfast and decor were lovely. My criticism would be that it would be a nice gesture to have complimentary water in the room . The tea and coffee were much appreciated and water wouuld also be much appreciated, It might also be nice to have an English TV […] channel that showed more than the news. もっと読む

Expedia ゲストの適正な口コミ

Staff very helpful - receptionist researched and advised on flea markets in Prague area. Only downside was that room was too hot and reception could do nothing to adjust air conditioning - something to do with temperature outside being too low for air conditioning to kick in.

Expedia ゲストの適正な口コミ

HPP is situated not five minutes from Old Town, but far enough to be quiet at night and not overwhelmed by tourists during day hours. There is a metro station less than two minutes from the front door, and the central post office is across the street. Hotel staff was friendly and able to point out desired destinations on a map. My one complaint is […] that I was on a non-smoking floor and the housekeeping staff smoked in the maintenance rooms. もっと読む

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Booked hotel based on it being a 5 star hotel. Only good thing is location. Rooms very small and look nothing like photos on web site. Service was terrible and nothing was consistant. Booked executive room so you choice of view is innercourtyard facing garbage or street view facing dorm with loud students. Hotel should be a 3 1/2 star rating

Hotels.com ゲストの適正な口コミ

This is a beautiful hotel, with very courteous and helpful staff. The location is ideal for touring--you can walk everywhere--yet its being on a side street makes for a less hectic feel during the day and quiet at night (and a good night's sleep).

Expedia ゲストの適正な口コミ

Excellent location in Stare Mesto, just a few steps from the Old Town Square. Surrounded by the shops and restaurants of Na Prikope street and Wenceslas square and near the tube station of Mustek, if you stay just for few days is the perfect spot to explore the city and find easily a place to dine. The hotel has all the basic and more for a pleasant […] stay. もっと読む

Expedia ゲストの適正な口コミ

I really enjoyed my stay at the Hotel Palace Praha. The staff was very friendly and welcoming when I arrived. I was also very surprised by how spacious my room was given that European hotel rooms are typically very small. The bathroom was quite large and had a great tub for soaking after a long day touring. The location was excellent as well and was […] easy walking distance to the center of town. The only minus was that the breakfast wasn't very appealing. Although the food was kept in chafing dishes, the eggs were cold as were other items that should have been hot. I was only there two nights so I opted to eat out the second day which really wasn't a big deal. Aside from that, it was an excellent hotel and I would definitely stay there again. もっと読む

Expedia ゲストの適正な口コミ

I visit Prague quite often and have stayed in several different hotels and apartment hotels and this is one of the best I have used, with bags of charm and character. The deal I got through Expedia meant I had a deluxe room for the same price I have paid for a standard room in a lower grade establishment and it was really very comfortable and clean. […] Bathrooms are my big thing and can make or break a room for me, and the one at the Palace was beautiful. Lovely big vanity unit and bathtub with a a fantastic, very powerful shower, and the whole thing was all marble and tile, with lovely soft towels. The public areas were excellent and very inviting and the breakfast buffet had every conceivable food you could want, be it a light, continental style breakfast or a full English style breakfast. Czech service staff can sometimes be a little surly and dour, but I found the staff at the Palace to be very amenable and helpful and I could not fault the service. The receptionist went to great lengths to find a restaurant that I had to get to on the other side of the river which I had forgotten the name of and organised my cab for me. The only downside was that the room was very hot, but I have found this to be a common problem in Prague hotels, and the climate control was easy to use and solved the problem very efficiently. All in all, the Palace very much enhanced my enjoyment of my stay in Prague and I would definitely stay there again if I can get such a good deal. もっと読む

Expedia ゲストの適正な口コミ

we stayed in the hotel from the 26-29th February 2012, the staff were polite , helpful and all spoke very good English, we were given an upgrade to our room on arrival for 20 euro s. a night. The room was spotless very comfortable and had tea and coffee freely available. , the room was a bit warm for my liking but not my husbands! There is a good choice […] of food available at breakfast from a full cooked choice of eggs , fish , sausages etc. to continental meats and cheeses plus the usual cereal fruit and yoghurt . We had a meal at the hotel restaurant which was delicious although obviously hotel prices. I would recommend this hotel for a short break , it is near the centre of Prague and we were able to walk to all the local tourist sites easily, or get a tram or use the metro. もっと読む

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