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ロケーション
カロライナのビーチ沿いに位置するザ リッツ-カールトン、サンファン ホテル、スパ&カジノは、5km 以内にバルボザ パーク、オーシャンパーク、プエルトリコ現代美術館があります。その他エリア内の見所として、10km 以内にJose Miguel Agrelot Coliseum、ヒラム ビソーン スタジアムもあります。
リゾートの特徴
ビーチで1日を過ごしてデッキチェアで肌を焼いたり、カバナ (有料) 、パラソルの日陰に戻ったりできます。full-service spaでのトリートメントや、屋外プール、キッズクラブなどのザ リッツ-カールトン、サンファン ホテル、スパ&カジノでアメニティをお楽しみいただけます。
施設内のレストランでお食事をお楽しみいただけます。公共エリアでは無線インターネット アクセスが利用できます(有料)。5 つ星リゾートのその他のアメニティには、フィットネスセンター、スパ浴槽、サウナがあります。施設内のパーキングをご利用いただけます(有料)。
客室
ザ リッツ-カールトン、サンファン ホテル、スパ&カジノの 416 室あるエアコン付き客室にはCD プレーヤーと室内金庫 (ノート型コンピュータ収容可能)があります。 ベッドには、ピロートップのマットレス、高級寝具を使用しています。 無料の高速インターネット アクセス (無線および有線)をご利用いただけます。客室には、薄型テレビがあります。 バスルームには、バスローブ、 デザイナーアメニティ、化粧鏡、ヘアドライヤーがあります。 室内でミニバーと無料のボトルウォーターをご利用いただけます。その他のアメニティには、アイロンとアイロン台、ラジオ付き時計があります。 ハウスキーピングを毎日ご利用いただけます。2011 年 10 月に全客室の改装工事を完了しました。
"観光には良いところです"Hotels.com のゲストによる口コミ 2013年01月25日 投稿
観光には良い場所で、部屋も広く快適でした。価格を考慮するとお得感ありありです。ただし、場所の表示が（ホテルの看板が）なく、タクシーで行ったのでよかったですが、探していくにはわかりにくいホテルでした。
Hotels.com のゲストによる口コミ 2012年12月08日 投稿
コメントはありません。
"Good location"Hotels.com のゲストによる口コミ 2012年11月22日 投稿
It locates at the Old San Juan, looking at the port in which many big cruz ships stop. The location is perfect. Room service was OK, with nice morning buffet.
Hotels.com のゲストによる口コミ 2012年09月09日 投稿
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"バス停、タクシー乗り場ちかく"Hotels.com のゲストによる口コミ 2012年08月07日 投稿
部屋も清潔で従業員も親切。各種ツアーの予約もでき、スーパーマーケットも近くて便利。部屋にティー（コーヒー）セットがなかったのが残念。
ホテルのポリシーにしたがって、追加ゲスト料金がかかる場合があります。
チェックイン時に、写真付き身分証明書、および現地での追加費用精算のためのクレジットカードまたは現金でのデポジットが必要です。
スペシャルリクエストは、チェックイン時の状況によりご希望に添えない場合があります。また、リクエストによっては追加料金が発生する場合があります。スペシャルリクエストは確約ではございませんのでご了承ください。
**これらのアメニティの中には、一部の客室またはユニットでのみご利用可能なものが含まれます。一部のアメニティには追加料金が発生します。
施設内のスパにはカップル用トリートメントルームがあります。サービスにはマッサージ、フェイシャル トリートメント、ボディラップ、ボディー トリートメントが含まれます。アロマテラピー、ハイドロセラピーを含むさまざまなトリートメント セラピーを提供しています。
朝食ビュッフェをお召し上がりいただけます (有料)。
ザ リッツ-カールトン、サンファン ホテル、スパ&カジノには、 レストランがあります。
24 時間対応ルームサービスをご利用いただけます。
施設内には、屋外プール、スパ浴槽があります。その他のレクリエーション設備としてフィットネスセンター、サウナ、スチームサウナもご利用いただけます。
次のレクリエーション設備は、施設内または近辺にあります。料金がかかる場合もあります。
以下の料金またはデポジットは、サービスを利用した時、チェックイン / チェックアウト時に、ホテルにてお支払いください。
上記項目以外にも、ホテルが現地で料金を徴収する場合があります。これらの料金とデポジットには税金が含まれていない場合もあり、料金は変更されることがあります。
ホテルのポリシーにしたがって、追加ゲスト料金がかかる場合があります。
チェックイン時に、写真付き身分証明書、および現地での追加費用精算のためのクレジットカードまたは現金でのデポジットが必要です。
スペシャルリクエストは、チェックイン時の状況によりご希望に添えない場合があります。また、リクエストによっては追加料金が発生する場合があります。スペシャルリクエストは確約ではございませんのでご了承ください。
"Nice but pricey"
Hotel was clean and the staff was helpful and courteous. But too pricey for what you get.Hotels.com ゲストの適正な口コミ
"Poor facilities"
It's a Ritz-Carlton, so the hotel was good overall. But when you are staying at a Ritz-Carlton and paying top rates you expect a LOT more than good. This location pales in comparison to other Ritz-Carltons that we have stayed at, mostly due to the facilities upkeep (needs a lot of work) and food. A few notes: 1) The Junior suite is NOT a suite. It's […] just a room with a few extra square feet. We fell for this and had to pay an additional several hundred dollars/night+++ to get upgraded to an actual suite to accommodate our family (traveling with 2 small kids). 2) We ended up staying in three different rooms, mostly due to ongoing room maintenance issues (A/C, showers, door locks not working in various rooms). 3) The food (outside of the two good restaurants) was horribly disappointing for a Ritz-Carlton, particularly considering the price premium. Think Holiday Inn food quality. On the upside, the beach was great (best in San Juan), the pool is great, and the staff is overall very helpful and friendly. They just need to invest some time and money getting the facilities up-to-date and borrowing some recipes and/or cooks from the other Ritz-Carlton's. もっと読むHotels.com ゲストの適正な口コミ
"excellent hotel, but not close to old san juan"
great interior and of course amazing ritz service. not a great location for those who want to go back/forth into old san juan as its costly each trip in taxis. room was in excellent condition but of course not very large, as is normal.Hotels.com ゲストの適正な口コミ
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"Not so "Ritzy""
Nice hotel but rug in lobby needed to be cleaned. My biggest issue was the cleanup. Towels & cups everywhere by the pool. 2 days I had to call to have my room cleaned. The area surrounding was not so great.Hotels.com ゲストの適正な口コミ
"solo weekend getaway"
great hotel!! restaurents over priced n the food was just ok . staff and room great - food outside in the neighborhood must better , drinking and eatting with locals much more fun! location was right by airport not a problem did not go into old san juan heard it was dirty and not safe to go along , some police carry "machine guns" , taxi very high . […] mall was good most of the stores we have in u.s. but for a day out and away from hotel for lunch and a movie was great もっと読むHotels.com ゲストの適正な口コミ
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"Food in San Juan was poor."
Everything was great except the food in San Juan was poor or very expensive. I visit Las Vegas often and that was the biggest thing that I noticed. Food in Vegas was very good and cheap.Hotels.com ゲストの適正な口コミ
"Extremely pleased"
We recently took advantage of the Ritz's 4 for 3 promotion and had one of the best family vacation in recent memory. We are a family of 4 with two kids (5 and 2) - kids love the hotel so much they asked to stay there forever because they did not want to go back to "the USA". The highlights of the hotel are the private beach and the swimming pool with […] 50 workers bringing you towels and setting up your chairs and what not. I accidentally ran into the Hotel's General Manager in the elevator. I could tell he worked for the hotel but did not know he was the GM as he looked perhaps too young to be in such a senior post. After a few nicety exchanges he gave me his card and asked me to contact him if I needed anything. I told him my wife and kids have been very excited to stay at a Ritz Hotel for the first time. Guess what! That night someone knocked on the door and there came a bottle of Moet champagne in an ice bucket, chocolate covered strawberries, nice bottle of wine, a box of expensive cookie trios. We were ecstatic and touched. A couple days later in the breakfast room, the lady manager just gave us two nice Ritz bags in which there were high quality T-shirts for our kids. Really, we thought they must have mistaken us for someone famous. The last time that happened was when I was in Lebanon and someone mistook me as a grandson of Chairman Mao and I got free food and booze for an entire week. Anyway, I can't recommend the Ritz in San Juan highly enough. もっと読むHotels.com ゲストの適正な口コミ
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greatHotels.com ゲストの適正な口コミ
"Amazing"
The best hotel experience i have ever had!Hotels.com ゲストの適正な口コミ
"Overpriced modest quality food"
This is a good hotel, staff is trying hard and they all very nice and smily. However still making many mistakes in order, not fast as you expect, food on the beach bar are nor the highest quality at the very hugh price, brakfast buffer are modest and costly, not the greatest kids menu, i feel bad for my little one eating their chicken tenders, dry and […] greesy もっと読むExpedia ゲストの適正な口コミ
"One day at the Ritz"
Our one day stay at the Ritz was absolutely wonderful. This was our last stop before heading home. Compared to other hotels on the Island, even the W in Viequez, the Ritz was the best when it came to customer service. All the employees were very attentive and helpful. My mother has never stayed at the Ritz before and she felt like a queen with all of […] the attention. Hotel amenities are nice, especially the spa & pool. Hotel is also 5 minutes away from the airport, so its convenient. there is also a restaurant by the name of "Made in Puerto Rico" which has authentic PR food and it's walking distance. Highly recommend this hotel. もっと読むHotels.com ゲストの適正な口コミ
"great for couples getaway!"
Excellent hotel, with very friendly and courteous staff! close to airport (4-5 mins) Wife and I will definetly go back again!!!Expedia ゲストの適正な口コミ
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"the Ritz"
Staff was very nice and responsive. It had very expensive food, coffee, etc. The pool was open 24 hours which was nice for an evening swim. The kids club was closed and our room had a mildew smell. The location was a bit out of the way and not many places to walk to.Expedia ゲストの適正な口コミ
"It is not what you expect!"
It is not what you expect from a Ritz. Undated. The pool area its nice. 20 minute drive to the financial area with heavy traffic.Expedia ゲストの適正な口コミ
"Great relaxing hotel"
The Staff was very accommodating! The hotel was in a location that was close to the airport. The hotel itself was clean and comfortable.Expedia ゲストの適正な口コミ
"Great service"
The customer service at the hotel was great. The pool servers were great at setting everything up for us the moment we got there. The front desk was nice but messed up on our wake up call we asked for. Overall it was a nice location and the beds were great. We had a great time and would recommend the Ritz.Hotels.com ゲストの適正な口コミ
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"Ritz Carlton - Puerto Rico"
As expected, the experience Ritz Carlton in Puerto Rico was excellent. 1) very convenient to the airport (10 minutes) 2) service was excellent from the doorman, to receiption, the club level and management 3) BLT is the best steakhouse on the island. I woudl highly recommend the Ritz Carlton.Expedia ゲストの適正な口コミ
"Best Vacation Ever !"
Exceptional Resort Hotel. Recently spent 7 nites at this hotel, celebrating our 26th anniversary. Beach, pool, resturants all top quality. Everyone on the hotel staff was more than friendly, helpful and courteous. One of the best vacation my wife and I have ever taken. We will definately return soon and then again and again. We live in the Boston, MA […] area and it is so convenient to get to - direct flight. Quick & easy. And worth every dollar spent. Puerto Rico Rocks! もっと読むExpedia ゲストの適正な口コミ
"Incredible beach with surfing"
This is a very nice, comfortable hotels. The staff went out of their way to be friendly or helpful. It is a bit pricey but what so expect after all it is the Ritz Carlton. We absolutely loved the comfort of the beds.Hotels.com ゲストの適正な口コミ
"Overall excellent."
Hotel was in a great location to airport, and nearby Old San Juan, but with virtually no noise from airport. Beautiful beach. Pool was starting to show signs of age, but still in excellent condition. Beach bar was limited, should have more local cuisine options, and a higher end drink menu. Service was prompt and very attentive. Weekend it got busy […] and couldn't be as regular as it was during the weekday. Lobby bar was terrific. Casino was small but had everything you wanted. Spa was closed and so they were using a guest suite as the temporary spa. Not a good choice. They should make that very clear to guests. Our room was beautiful high floor corner overlooking ocean and pool. Terrific. Found it odd that the rooms did not ahve a dresser for clothes, but overall the room was excellent. Very comfortable beds. Nice shower. Lots of towels. Overall a great experience. We will return. もっと読むExpedia ゲストの適正な口コミ
"Stay at the Ritz"
Best hotel in the San Juan Resort area. Clean rooms, excellent staff. Restaurants are 5 star. Beach and pool are excellent.Expedia ゲストの適正な口コミ
"Great service and hospitality!"
Loved our stay! The service, cleanliness and hospitality was outstanding. The hotel is beautiful and we didn't have any complaints. The mojitos they serve on the beach were the best! We would def go back.Expedia ゲストの適正な口コミ
"Top notch fun in the sun!"
Top notch at the best hotel in Puerto Rico! Location is beautiful inside and out and the service is second to none. The beach is perfect and the ocean is very swimmer friendly. The pool is so pretty that it's hard to pass up on your way to the sand and sea. Stayed in a Ocean Front with balcony room and it's worth the price. Spectacular views, super […] comfy bed and a bathroom with more amenities than are list-able! They really spare no detail, but for that luxury you will spare no price! It's expensive here, but the outcome is so worth it that you don't mind. The drinks are very innovative and tasty, but you won't find one for under $16, still I didn't mind ordering another. One thing that is nice is the bottles of water are everywhere and free and like a typical Ritz, they service your room twice a day. Their service really can't be compared, they don't stop once meeting your request, always offer you more. Great location for business (there was lots of that going on there), couples or families. They have a car rental location right there on the property so if you want a car just for a day you can, and I recommend that for the rain forest. When going to Old San Juan get a cab (they cost $21/flat rate) as in towns built in the 1500's there wasn't too much for parking. There are also local bakeries very close to avoid spending $100 at breakfast and fun bars right there. Otherwise, go to Old San Juan. Fun times!! もっと読むExpedia ゲストの適正な口コミ
"Honeymooners"
Incredibly experience for our honeymoon! We will be back next year!Expedia ゲストの適正な口コミ
"A great get-a-way for anyone"
The staff were professional and caring. I felt very safe because the security was amazing in a low key way. Everyone was helpful and made me feel welcomed. A great place to visit and revisit.Expedia ゲストの適正な口コミ
"Great Hotel for Couples and Friends"
Beautiful resort with great pool and access to beach. Restaurants and drinks on site a little pricey, but overall great food and drinks. Could use more staff on the beach taking drink orders and beef up the wifi so you can use your computer/tablet on the beach. Hotel is smoke free, but often encountered guests smoking throughout the resort. First room […] we checked into had various cleanliness issues, which resort upgraded us to another room and comped a free breakfast. Hotel is close to other restaurants, stores (walgreens), etc. Overall I would stay there again. もっと読むExpedia ゲストの適正な口コミ
"Everything good but the casino"
I like everything but the casino there. I felt that the casino have rude staff members working thereExpedia ゲストの適正な口コミ
"An enchanted island"
Great old place. The beach and pool were awesome:) the lobby was lively, the staff courteous; we had a great time:)Hotels.com ゲストの適正な口コミ
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"Best hotel and best vacation"
Amazing hotel. Wonderful and helpful staff very good food. Lemonade creation made With rum was an amazing poolside drink!Expedia ゲストの適正な口コミ
"great hotel for a family"
staff was incredible! service was unmatched. Food at restaurants was good but over priced. overall, very accommodating to every needExpedia ゲストの適正な口コミ
"Read this before going to San Juan."
Make sure you get ocean view room. Everything was wonderful except if you rent a car you ha e to pay 18 a day. Best hotel in puerto Rico. For relaxing and families/couples. If your more of a party crew then stay next door at old San Juan hotel. Go to club brava and don't miss el yunque rainforest waterfall.Expedia ゲストの適正な口コミ
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"GOOD EXPERIENCE,NICE HOTEL,DECENT FOOD,GREAT POOLS"
IT WAS THE FIRST TIME I STAYED IN THIS HOTEL. HOTEL IS QUIET, NOT LIKE OTHER HOTELS, REALLY PUERTO RICAN HOTELS. I ENJOYED THE FOOD THERE - BOTH STEAK HOUSE AND ITALIAN. THE KING SIZE BED IS COMFORTABLE.Expedia ゲストの適正な口コミ
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"Great hotel!"
First time at a Ritz. I was not disappointed! Great view, great staff, and great stay.Expedia ゲストの適正な口コミ
"Great Service and Hotel"
My boyfriend and I went on this trip to celebrate our birthdays. We thought the hotel staff was friendly and accommodating. To be expected meals at the hotel were expensive but we walked down the street of the hotel and found some great authentic reasonably priced restaurants. There was also a Walgreens next door to the hotel that we revisited daily […] for water, snacks, and booze and brought back to the hotel. The hotel staff either didn't care or pretended not to notice. I do wish there was a little more going on here at night but instead we walked over to El San Juan hotel and went out in Old San Juan. もっと読むHotels.com ゲストの適正な口コミ
"Amazing hotel"
Great hotel, hated to leave it. Wonderful service and views. Very clean and well run. Beautiful pool and access to the ocean.Also very centrally located and staff is eager to answer any questions and help plan trips.Expedia ゲストの適正な口コミ
"one of the best hotels i have ever been to"
very helpful staff, welcome drink,complimentary gift for woman in jewel store,free drink for man in casino, washroom in lobby awesome. great room service, rooms very clean and comfortable, great view of pool and beach. taxi right outside the hotel. restaurants within walking distance.Expedia ゲストの適正な口コミ
"Pricey for a family but best hotel in Isla Verde"
Rating was a 4 and not a 5 for 2 reasons: (1) staff don't seem to realise all of their functions in the restaurants. They are there to serve timely and listen to the customer. Is it the worst in the world? no. But I expect a little more from a 5 star. (2) breakfast options are a joke - a la carte menu prices FORCE you to eat the buffet and they wanted […] to charge for my 4 year old daughter who eats 2 pancakes. I would be ok with the price if the scrambled eggs were better and there was more of a fruit selection. At RC Barcelona and Miami the choice and quality is so much better (& more expensive) but I am happy to pay for better quality. It was not good enough for the price. もっと読むExpedia ゲストの適正な口コミ
"Ritz Carlton, San Juan=A great hotel!"
Outstanding,well trained staff Friendly,helpful,willing to help in every way possibleExpedia ゲストの適正な口コミ
"Family-friendly luxury"
I'll just give some quick notes regarding the family-friendliness of this hotel... Stayed at the Ritz last week with my wife and 14-month toddler, and it couldn't have been a better trip. Before our flight we'd asked to reserve a crib and they also referred us to a local service (which we didn't end up using, but it's good to know about) for renting […] other large, non travel-friendly equipment like strollers and car seats. Apparently, the service will deliver & pick-up the requested items directly from the hotel to avoid any hassle on the traveler's end. The Ritz had our reserved crib sent directly to the room upon our arrival. It wasn't the most comfortable-looking thing, white metal bars on wheels with a mattress and two sets of fresh bedding, but did the job and fit in a space right next to the TV so it was never in the way. For naps, the black-out curtains definitely worked and we were able to open them slightly (or crack the bathroom door open) to simulate the night light that she's used to. The rooms are sound-proofed enough that our screaming baby wasn't heard through the walls of the next room (in-laws came with us and we hid out in their room during naps) and sound from the hallways or other rooms didn't bother her. Another noteworthy nap tip is that our baby monitor was able to get signal out in the pool deck area...sweet. I'll finish by saying the restaurants were very accommodating, providing high-chairs and crayons/DVDs during our meals. Would stay again. もっと読むExpedia ゲストの適正な口コミ
"We will come back!"
The best hotel in San Juan, Puerto Rico. The staff is friendly! Super friendly. I will come back. I love the beach area.Expedia ゲストの適正な口コミ
"Unfortunately not worth the money"
I was disappointed with our stay- the rooms were small for the price, the beach area wasn't has nice as shown in web site advertising. The hotel is very overpriced- on everything especially in their restaurants. Too close to airport- you hear every plane taking off and landing.Expedia ゲストの適正な口コミ
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