10 泊ごとに 1 泊無料* !
Guests may visit SPAreal for a wide range of services such as facials, body treatments, massage therapy, and beauty-salon treatments.
Guests can enjoy the spa's steam bath, sauna, spa tub, or take a cold plunge in the pool. Guests may also enjoy tropical fruit or energy drinks in the relaxation area.
Robes and sandals are provided for all guests.
Please note: Reservations are required one day in advance for all SPAreal treatments.
The resort provides daily entertainment, which includes games, activities, and live music in the lobby bar. Nightly entertainment includes live shows and theme parties.
A freeform pool is home to a full slate of daily activities, from contests to water volleyball; it also has a shallow children's area. A second pool on the third-floor terrace has a swim-up bar and is designated as a quiet area. Guests with children ages 4–12 can take advantage of the supervised child care and activities at the kids' club.
The Gran Porto's recreation staff presents daily activities, including bike tours of the area, cooking classes, aqua aerobics classes, and game tournaments. For guests who would rather go their own way, the hotel provides complimentary bicycles. An on-site health club includes a spa with sauna and steam room, a fitness center, and beauty salon.
An 18-hole golf course is less than 10 minutes away; mini-golf is available 20 minutes south of Playa del Carmen. Concessions a short walk from the resort's beach provide parasailing, windsurfing, and water skiing. The hotel provides snorkeling equipment and an introductory scuba lesson in the pool (included in the All-Inclusive Plan). Additional scuba equipment and tours can be arranged on site.The recreational activities listed below are available either on-site or near the hotel; fees may apply.
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Still small enough to explore on foot, Playa del Carmen has a relaxed, yet cosmopolitan feel, with a variety of hotels, shops, and restaurants ranging from causal to upscale. European-style sunbathing is common on beaches. Playa is a popular jumping-off point for day trips to Xcaret, Xel-Ha, Tulum, and other peninsula attractions, and a passenger ferry makes frequent runs to Cozumel.プラヤ デル カルメン のホテルをすべて見る
"a destination must stay"
Hotel was awesome - food was good service was top notch . Great beachHotels.com ゲストの適正な口コミ
"Very Nice Hotel"
The hotel is very nice. The staff is friendly, food in the buffet is delicious and has lots of variety. I tried the Italian restaurant and the Mexican one, both are delicious and offer good selections of dishes. The beach is small but clean. There are plenty of chairs to sit on. The shows at night are fun to watch. My only complaint is that the staff […] tried to sell me a vacation package right after I checked in. It was hot and my family were tired after a long flight to Mexico, so we were not too happy about his long conversation. But other than this, my family and I had a very nice time in the hotel. もっと読むHotels.com ゲストの適正な口コミ
Upgrade to a suiteHotels.com ゲストの適正な口コミ
Don't think of this as an all-inclusive. This is the most perfectly located hotel in Playa del Carmen that happens to be all-inclusive as a bonus. It is a very nice resort, but, in addition to the free drinks and the beautiful pools, downtown Playa del Carmen and its 100's of restaurants and bars are right next door - literally. Playacar may have a […] few nicer resorts, but those are only good if your trip is limited to the resort. If you want to take advantage of all that Playa del Carmen has to offer, this is the only all-inclusive resort worth considering. もっと読むHotels.com ゲストの適正な口コミ
We have a membership there and when they saw I booked through you they gave us the Junior Suite at membership rates. I love this place. Location is wonderful, staff outstanding, Food is good, Prefer the Marias and Il Pescatore. THe prices on your site are fabulous. The beach isn't the greatest, but walking a couple of blocks is a beautiful beach. Beautiful […] towel art done by the room attendent daily, very clean. Air conditionaer worked fine. You can't beat the location. I'm counting the months to return もっと読むHotels.com ゲストの適正な口コミ
"Nice hotel close to the beach!"
The staff was very pleasant and friendly, the front person "Enrique" was very nice, the room was comfortable and very clean thank you to Marisol for that woThe staff was very pleasant and friendly, the front person "Enrique" was very nice, the room was comfortable and very clean thank you to Marisol for the wonderful service every day. Food was ok no […] what I though in regards to the real Mexican taste, the service at the beach was very good thanks to Pablo and Jose, overall experience it was very nice to stayed at this hotel. Also the spa was very nice and relaxing thanks to Martin and Lucio. The tours were very organized and they were always on time in the mornings to pick you up. もっと読むExpedia ゲストの適正な口コミ
"Nice Hotel and Service was Excellent"
We have just returned from our trip to Playa del Carmen at the Gran Porto Real and have to say that it was one of the best holidays we have ever had. The whole experience was very good and the staff was the key to making our holiday so memorable. From arrival right through to checking out we were made to feel very welcome and nothing was too much trouble […] for them to do. I would recommend Gran Porto Real to anyone who is looking to holiday in Playa del Carmen and we are looking forward to going back there in the future. もっと読むExpedia ゲストの適正な口コミ
We had a great stay at Gran Porto Real. The staff were really friendly and had a good sense of humor. The food is ok, as good as mass produced buffet food can be. The drinks were also ok, nothing special but again this is an all-inclusive so you can't be too critical. Also restaurants are quite expensive so it probably works out cheaper to stay at an […] all inclusive. The rooms are really clean and nice. The pools and beach access are lots of fun but there are a lot of people. If you're looking for something more boutique and intimate this is NOT the place for you. Lots of families and kids. If you want fantastic service, convenience, everything you can think of at your disposal than you can't go past Gran Porto Real. もっと読むExpedia ゲストの適正な口コミ
"Absolutely the best!"
Princess Diana was our savior :). Hotel is one of the nicest we have visited. Great Food, GREAT STAFF! We will be visiting again next summer, no question about it. :) All SMILES HERE....Expedia ゲストの適正な口コミ
"Beach hotel not the greatest"
The hotel staff over all were excellent, specially at marias restaurant, from the chef victor to our waiters Joaquin and Juan made things possible.Expedia ゲストの適正な口コミ
"Not that great of a hotel"
The hotel’s reservation system does not interface with Expedia. We learned this the hard way when we arrived and were not given the type of room that we requested. The staff explained to us that their computer system does not interface with Expedia. Every time we passed by the front desk or stood in the lobby during our six days there, the staff was […] going through the same explanation with other guests. The event tickets sales company in the hotel lobby also has a system that does not interface with the theme parks that they sell tickets for. We also learned this the hard way. We bought theme park tickets from them thinking that they knew what they were doing and that they must have a good system of working with the theme parks. Not so. When we arrived at the theme park, it was a mess. The systems did not interface. The pictures are deceiving – there is no beach area. There is sand, but you cannot access the ocean. The ocean is not accessible from the hotel’s beach area because the entire area is used to dock small boats. As for the food – it’s just okay. The main buffet restaurant is not organized well…Bread on one side of the restaurant and butter on the opposite side; Drinks stations are only at the entrance of the restaurant; only enough room for one omelet line and one omelet cook which makes the lines slow; Breakfast is heavy on the breads and light on the fruit. もっと読むExpedia ゲストの適正な口コミ
Highly recommended!! Love this resort!. Would stay here again. This was our second trip To this resort.Expedia ゲストの適正な口コミ
Great location, needs a little maintenance our toilet clogged every time we flushed itExpedia ゲストの適正な口コミ
"Nice hotel, terrible beach & food!"
Hotel staff friendly, except for front desk! Not welcoming or helpful. Went for the beautiful beach only to find slimy sandbags and rocks in the water, boats moored next to the beach - stinky! Had to walk to the next hotel to find nice water to swim in. Food was mediocre at best, buffet had long lines and food not up to par. Maria's and El Pescatore […] were much better choices, but not enough variety. Drinks seemed to be watered down. This hotel catered to families with kids screaming everywhere. Not recommended if you are looking for a quiet, relaxing stay. It seemed that there were more locals at the hotel and on the beach than people travelling for vacation. Entertainment staff were amazing, had events every day, all day. もっと読むExpedia ゲストの適正な口コミ
"Bad food, hard with strollers, bad service"
waiters and waitresses at the buffet and the pool area were acting like they were doing us a favor that they help us, they talk with no smile and then they give you a face like you are bothering them so upsetting! . The things we didn’t like were, the food nothing tasted good and TOO MUCH ham which we don’t eat, if it’s not in your food then it tastes […] like ham. . The room that we got was nice (ocean front) with great views BUT I for got to mention we traveled with 3 little kids and my youngest is 10 month old. The hotel has 1 small elevator that barely fits 4 people only 2 if you got a stroller, when you reach your floor (only 3 in the hotel) if you’re on the left side then you have about 7 stairs to go down. The stairs problem drove me nutts because I couldn’t go up to the room be my self I always needed someone to help me take the stroller down 7-10 stairs or going to the elevator I needed help going up ( forget about handicap with a wheelchair) there is no way! The poor employee that takes the dirty laundry it’s a huge cart with wheels and they managing to take it 10 stairs up or down by them selves. The second thing was my parents got the standard room which is completely on the side almost outside of the hotel, that area even has different decoration and you need to take 10 small little old fashion stairs to get to the room (the standard room does not worth the money they charge AT ALL) もっと読むExpedia ゲストの適正な口コミ
"Nice hotel and very friendly staff"
My husband, my 2 children and I had a great time at this resort. The staff made us feel very welcome and the pool was great. We will be planning a trip there again with more family next yearExpedia ゲストの適正な口コミ
"It was ok"
The place seems cluttered. My room had a view of a parking lot and was above the kitchen. I was able to smell breakfast as soon as the door opened. The pool was on the smaller side. The pillows were lumpy. The towels and sheets were hard. The buffet for breakfast was not set up right. The bacon was behind the omelet station. If I didn't see someone […] get bacon from there, I would have never known there was any. もっと読むExpedia ゲストの適正な口コミ
"downstairs upscale rooms view obstructed with caba"
at buffet, not replenished, sweet breads were great, out by breakfast, especiallyExpedia ゲストの適正な口コミ
"Hotel within walking distance of Playa del Carmen"
Pleasant staff, excellent drinks. Beach is rocky. Sales pressure to buy a "time share" at Royal hotels, be aware of this especially if you are not wanting to be haggled with the sales pitches.Expedia ゲストの適正な口コミ
"In front of the beach"
You can stay in this resort if you don't mind how noisy ! The food is just ok... And they charge you extra charge for special food like lobster or wine even you paid for all package! The beach is ok.... We had to walk 3 block away for a better beach! I would like to go to Other resort that I pay for all package and don't have to pay for anything el […] se もっと読むExpedia ゲストの適正な口コミ
"Wonderful place to stay!!"
We had a wonderful stay at the Resort. My husband and I went there for our second year anniversary and were very pleased with everything. The food was good, rooms were clean, and everyone friendly. We will definitely come back to this Resort.Expedia ゲストの適正な口コミ
"Great place to stay and enjoy the beach."
Going back, this place is cool and close to where the action is at. Great to go with a special someone or alone with friends.Expedia ゲストの適正な口コミ
"Great location right on the beach."
Nice location. Great weather. Loud and noisy from 1100pm-0600am due to club nearby and you hear the loud music all night. Food is the same daily and not a real variety to be all inclusive. Be ware of the TIME SHARE...spent over 4 hrs of vacation being harassed. Be sure to get up early to get a good spot by the pool...FYI...towels available at 0700 daily. […] We were able to place towels on the loungers and no one bothered them. Staff was friendly and rooms were clean. We had ocean front walk out and you see people walking right by your room frequently. Cabanas are in front of you room. Be sure to check Cabana for animals...Drinks are watered down unless you go to Royal across the street where the premium alcohol is served. Food is better at the Royal. Bargain with vendors for prices..they will take what you offer usually. Staff arrives early in the morning and do not respect that you are still sleeping. Entertainment was a Grade C at best....Overall good deal for the price and the staff strives to meet your needs. Under 16 can't use Royal across the street unless you are opting to buy the TIME SHARE or unless you can get by the staff. Excursions were GREAT..Swim with Dolphins and Adventure Mayas... もっと読むExpedia ゲストの適正な口コミ
"Great hotel close to main st. of attractions."
It was out first time traveling to playa del carmen. And we are so satisfied with our trip from this great hotel and amazing service to how close everything is. We definitely going back and taking a few friends with us. The 2 restaurants where great service good, food delicious. The buffet was ok not great but cant expect greatness from a buffet line. […] The 24 hour snack/ drink area was really nice feature for late night cravings or even continue on having some drinks. Room service always had us amazed by the small details they left behind. One dislike we had was we go to relax,and we constantly had people coming up to us trying to make us book tours, try to make us sign stuff for discounts that didn't even work. But other then that the stay was great definitely can't wait for out next visit. もっと読むExpedia ゲストの適正な口コミ
"don't have very good impressive about this hotel."
the front door cannot close properly and it is fixed by the maintenance group next day. The ceiling fan makes a lot of noise when turn it on. Found a coach roach running around on the food counter top in buffet restaurant. It was terrible stay at this hotel. I am lucky to stay only 4 nights.Expedia ゲストの適正な口コミ
"Nice hotel, close to everything!"
This hotel is the place if you want to relax and worry about nothing. From room to pool and beach takes less than 3 minutes, restrooms, bar, restaurant all close in proximity and as you are laying by the pool or beach enjoying the sun.Expedia ゲストの適正な口コミ
"Great location, great staff, horrible smell"
The place had a great staff that were very friendly. Our first room had beer bottles and cigarettes on the balcony when we arrived so they moved us to a nicer room on the second floor. Loved the shower!!! I'm not sure if it was an upgraded room buy it was bigger. Room was clean, thought it was weird that there wasn't carpet but made sense when I realized […] it kept the room cool, all we needed was the fan 90% of the time. Food was ok, food at Marias and the Italian place was very good and excellent service. The beach was not impressive but just walk down a couple towards the right and it gets better. Me and my boyfriend went for adventure so we went to the hotel area that helped us plan our trips to the pyramids, snorkeling, Xcaret and more. Isuara was AMAZING she accommodated everything for us and recommended us places we would like. The place is very accommodating to English speakers I was very surprised. Me and my bf spoke Spanish but I can see why there were so many different cultures there Con: when it rained, it poured!!!! The rain got into our room under the front door but it was far from our stuff so it didnt bother us. Because of the rain the buffet area smelled horrible!!!! It was so repulsive I had to leave in the middle of my breakfast and we couldn't eat there the last day bc we were so grossed out. They wouldn't let us take our plates to our room which was very inconvenient considering the very obvious smell. もっと読むExpedia ゲストの適正な口コミ
"Good and bad."
The hotel was great and the room was excellent.We had an ocean front room on the second floor. Avoid ocean front on the ground floor unless you like lots of people passing within inches of your patio. Due to the construction of the hotel, noise echos relentlessly throughout. A slammed door or a dropped dish on another floor was easily heard in our room. […] Albatross buffet left much to be desired. The staff was great and the grounds were nicely kept. The beach is sandbagged and mostly rocky in the water. Location is good...only two blocks to Fifth Ave. Prices in Playa del Carmen have increased dramatically in the two years since our last trip. Taxi from Cancun to Playa is $95 US compared to $45 US two years ago. All in all, there was good and bad here. Would I go back to this hotel? Probably not...but then again, I'm probably through visiting Mexico. Time to see other parts of the world. もっと読むExpedia ゲストの適正な口コミ
"Relax and enjoy your vacation with a great beach!"
I've been to many beach hotels in the Cancun/Riviera Maya area, and can truly say that they have one of the best beaches. Very clean, wide area for many people to walk, you can walk into the shallow area of the beach and simply sit if you wish to enjoy the soft waves. The hotel staff all were extremely friendly and helpful. The only two negatives are […] the lack of assigned areas for smokers, and the shower water does not remain consistently warm/hot. Other than those two mentions, the food was excellent in all restaurants and drinks were of good quality. もっと読むExpedia ゲストの適正な口コミ
"Great for families or couples"
The hotel and staff were phenomenal! The setting right on the ocean could not be beat and the variety of nightly entertainment was remarkable. I can't wait to go back!Expedia ゲストの適正な口コミ
Hotel might be 5 star rated but the food quality is not consistent to a good standard. The real issue with this hotel is their policy on having guests. I went to Mexico to visit my daughter who is a resident nearby. My daughter collected me from the airport and took me to my hotel, within 30 minutes of booking into their hotel, security was asking my […] daughter to leave as she was not a guest. Despite explaining whom she was, they escorted her off the premises, I was so embarrassed and annoyed. On the day of checking out this hotel my daughter collected me once again to take back to the airport, the staff attempted to do the same again, this time they experienced my thoughts. Even during my stay at the hotel I placed a towel and pair of shorts on the balcony to dry and I was harassed by reception and security to remove them as it was spoiling the view of the hotel. looking at other balconies I was dumfounded. I could go on but I leave the rest to your imagination, their respect and service level to their guests is something to be desired. As a rule I generally do not complain or even leave feedbacks, however on this occasion I felt it necessary to do so. I know it was not just me as I had witnessed several other parties being unduly harassed by their onerous rules. It is a shame really as this hotel has a great location and reasonable amenities, it is the level of service that fails them so badly. もっと読むHotels.com ゲストの適正な口コミ
"Gran Porto is the Real deal"
Perfect balance of relaxing spots and fun activities. This hotel has a great beach, nice bars and restaurants, and is in the center of the town hot spots and shopping. The staff are friendly locals that are easy to talk to and eager to please. My wife wanted a fresh coconut off one of the property trees, they got it for her. My wife bought one of her […] favorite fishes from a local market and the hotel chef cooked it for us. Excellent experience and will definitely return someday. もっと読むExpedia ゲストの適正な口コミ
"Not a bad AI"
Stayed here in May, great location in the heart of Playa. Food avg. for an AI reasonable rate for location. Needs a swim up bar at main pool. Roof pool bar needs to stay open past 5. Not to many kids, a few singles but mainly couples.Expedia ゲストの適正な口コミ
"Great location, perfect size, wonderful staff!"
Great hotel, wonderful trip. Best food was in a la cartes and room service . Manager treated us like royalty. Maid was great. Great trip. Beach a little rocky, but will improve with time. Can't see sandbags from room or from loungers. Animation team great. Shout outs to Cecilia, Teresa, Felipe, Arturo, Erick, Verlain, EdgarAvila, Chucho!Expedia ゲストの適正な口コミ
"Great Location & fantastic service"
Highly recommend this hotelHotels.com ゲストの適正な口コミ
"Great resort!!! Clean and friendly staff"
the staff were super friendly. i really liked that the same people worked the same positions, so they got to know you. We had a big group, and most of us didn't really enjoy the food from the buffet. But food from restaurant was excellent. They also had really good shows at night!Expedia ゲストの適正な口コミ
Absolutely fabulous! The resort was wonderful, right on the beach and one block from shopping. Staff was awesome.Expedia ゲストの適正な口コミ
"Clean hotel, great location, amazing staff"
We stayed in May of 2013 and had a great time. Maybe it's because I was used to cancun, but this hotel was super clean and the staff was most friendly.Expedia ゲストの適正な口コミ
"Great hotel and service!"
The hotel and staff are amazing! The staff is so nice and friendly and always trying to help. The hotel had everything you could imagine to need. The all-inclusive part was great. All the restaurants were delicious and you can go to all of them and as many times as you want. The swim up bar was okay. I feel like it's too tiny and not enough staff are […] helping in that area. The hotel is very clean and the beds are cozy. The air condition system is amazingly cool. もっと読むExpedia ゲストの適正な口コミ
"Great hotel on the beach and close to downtown"
Everyone at the hotel was very friendly from the maids to the supervisors. It was exstreamly clean and there were plenty of activities to keep you busy all day long. Food was good at the buffet, but exellent at both the sit down restorants for the evening meals.Expedia ゲストの適正な口コミ
"Fun Time at Gran Porto"
Staff and bartenders were very nice all the time. Great location, right off fifth ave.Expedia ゲストの適正な口コミ
The Hotel has a nice appearance and a very good location in a touristy shopping area, however "the standard rooms" in the hotel are a little small and could use a refurb. The beach is not great, as there are sand bags along the waters edge behind the hotel, which makes it difficult to go for swim in the ocean. The food at the buffet is adequate with […] a decent selection and both the Mexican & Italian restaurants are very good. Additionally, the service of both the restaurants and hotel staffs is excellent. The only real down side is "guest services" trying to sell you their vacation club package. もっと読むExpedia ゲストの適正な口コミ
"Hotel is nice but the food is very mediocre"
The hotel was nice but the food was very mediocre. Also, although the beach was beautiful, it was not fun to swim in the water because the bottom was so rocky and the water did not get deeper than waist-high, even when you went to the outer limit allowable (there are boats a few hundred feet out, so you cannot go past the floatation warnings, but the […] water is only waist-high there as well). もっと読むExpedia ゲストの適正な口コミ
"Good family hotel, but what the sales pitch!"
Great for families, but a bit noisy and lots of smokers around the pool. Hotel was undergoing lots of cosmetic repairs which were badly needed in some areas. Overall the food and drinks were good. There are two pools which were quite busy, but there were lots of beach chairs which were unused every day. Overall a good place to stay unless you want to […] swim in the ocean (not very conducive to swimming due to sandbags and a rocky bottom). But; beware the sales pitch. You will be told that you will get a nice breakfast and a tour of the ‘five diamond’ hotel across the street (also part of the Real chain). It is not a time share, but for all intents and purposes it is pretty much the same sort of deal. Just beware of what you are getting into. Do lots of research and ask a lot of questions before signing on the expensive bottom line. もっと読むExpedia ゲストの適正な口コミ
Nice small clean resort, walking distance to 5th avenue. Good service with polite staff. Very disappointed with the food. Way too salty, pork, pork and more pork. No fish, a few chicken dishes. Would not stay there again.Hotels.com ゲストの適正な口コミ
"Great hotel for families"
We were disappointed that the type of room we reserved 8 months ahead of time was not available upon check in. We were given a standard room for our first night and then had to change rooms the next day. This was a huge inconvenience and disrupted our plans for the second day because we needed to be available to move all of our stuffExpedia ゲストの適正な口コミ
The hotel was beautiful, the staff was wonderful, and the food was excellent. We would recommend this hotel to our friends.Hotels.com ゲストの適正な口コミ
Overall great stay. Service was excellent, rooms were nice. Rest of facility was decent - not overly special. Food was OK - typical for all inclusive. Best to go to Italian restaurant or Mexican restaurant to order hot food. Playacar golf course was good - if you upgrade your room to ocean front, golf is "free" - but have to pay $65/person for cart […] + $15 for food/drink. Definitely worth it. Lunch in the clubhouse was great. Easy walk to downtown/clubs/ferry to Cozumel. Great location. もっと読むHotels.com ゲストの適正な口コミ
it was a great area in down town Playa del carmen close to everything , very good for families , bur the 2 things that i do not like is the quality of food & the rooms i was in a Junor suite but it was too tight also the cleanliness of rooms wasn't as expected but overall we enjoyed our stay the stuff is very friendly and helpfulExpedia ゲストの適正な口コミ
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