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Hotels.com のゲストによる口コミ 2011年11月17日 投稿
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"大満足でした!""Yokohama、Japan" 在住の MK 様の口コミ (投稿日 : 2011年08月27日)
クイーンズタウンから車で20分、アロータウンへは徒歩圏、周囲はとても静かな環境で、夜は満天の星と天の川を見ることができました。 キッチン付きの部屋をリクエストして、滞在中の食事とランチBOXは自分たちで作りました。不足なものは何もなく、大満足です。 毎日レンタカーでクラウンレンジを超えて、カードローナスキー場まで通っていましたが、まったく苦になりませんでした。車がないと少々不便な場所ですが。。フロントに日本人のスタッフがいましたので言葉に不安な方でも安心では? 大雪で身動きができなかったときは、リゾート内の室内プールで泳いだりして過ごす事ができました。 是非来年のスキーシズンにも訪れたいです。
ホテルのポリシーにしたがって、追加ゲスト料金がかかる場合があります。
チェックイン時に、写真付き身分証明書、および現地での追加費用精算のためのクレジットカードまたは現金でのデポジットが必要です。
スペシャルリクエストは、チェックイン時の状況によりご希望に添えない場合があります。また、リクエストによっては追加料金が発生する場合があります。スペシャルリクエストは確約ではございませんのでご了承ください。
**これらのアメニティの中には、一部の客室またはユニットでのみご利用可能なものが含まれます。一部のアメニティには追加料金が発生します。
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次のレクリエーション設備は、施設内または近辺にあります。料金がかかる場合もあります。
次の料金またはデポジットは、サービスを受けた時、チェックインまたはチェックアウト時にホテルにてご清算ください。
上記の項目以外にも、ホテルが現地で徴収する料金がある場合があります。これらの料金とデポジットには税金が含まれていない場合があり、料金は変更されることがあります。
ホテルのポリシーにしたがって、追加ゲスト料金がかかる場合があります。
チェックイン時に、写真付き身分証明書、および現地での追加費用精算のためのクレジットカードまたは現金でのデポジットが必要です。
スペシャルリクエストは、チェックイン時の状況によりご希望に添えない場合があります。また、リクエストによっては追加料金が発生する場合があります。スペシャルリクエストは確約ではございませんのでご了承ください。
"ホテルの印象"
ツアーも受け入れる大きなホテル。街中にあるため、買物、飲食は便利。宿泊時はツアーがいくつも入り混雑しており、対応はやや雑で、バレットサービスやスーツケースの運搬もやってくれるようだが、手が回らない様子だった。朝食時もテーブルの片づけも遅れていた。建物はワカティプ湖に面して建っているわけではないので、眺めの良い部屋は限られていると思われる。中庭があり、バラを鑑賞しながらワインなどを楽しむことができ、心地よい。ホテルの駐車場は有料で、安い公営の駐車場も紹介してくれる(一日10ドル)。手頃な価格でリゾート気分が味わえるホテル。
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"お薦めです"
フロントには日本人の女性がおられ、英語が苦手な方でも安心です。 また、activity deskの方もとても親切で、他社の予約のキャンセル、直前申し込みにも対応はとてもとても親切でした。 部屋は湖が一望の部屋を予約したので、想像通りのいい部屋でした。 また、クイーンズタウンに来たらここに来たいと思います。
"Comfortable hotel in front of the lake"
Room is comfortable and clean. Nice variety of tea bags in a room, and friendly but decent service. Easy to access to anywhere in town and you can enjoy the view of the lake from bar and restaurant. The lake is in front of the hotel so you can take a walk to the lake and lovely garden near the hotel.
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"Superb location"
The Novotel must have one of the best locations in Queenstown - right by the lake and a two minute walk into the town centre. The room was excellent and very clean. The bathroom was slightly tired, but perfectly adequate. Service from the Reception Desk, Excursion Booking Desk and valet parking were all very good.
"Lakeside bliss"
Lovely hotel in a great central location, suitable for singels/family etc, very helpful and friendly staff. comfortable rooms Wide selection of good quality food on offer. Would definately revisit/reccommend to others
"Novotel Lakeside, Queenstown"
Great location and helpful freindly staff. My second stay and I would stay again.
"The centre of Queenstwon"
We stayed at the Novotel Lakeside in Queenstown in April 2012. Absolutely loved it! Staff were fantastic, it was close to everything. Will stay there again next time we are there.
"Great hotel spoilt by the incessant drilling!"
Cannot believe it was necessary to have repairs carried out on a peak holiday weekend! The incessant drilling and sawing took the pleasure away from a great stay in a comfortable hotel which has a great location!
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"Service & location"
Service was above and beyond! Location: a block from the beach & town.
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"Convenient and comfortable"
Staff were friendly and helpful. Hotel was well maintained. Only thing that went wrong was a fire alarm in the wee hours of the morning, which can't be helped. The hotel staff did their best under the circumstances and most guests were in good spirits about the experience. All in all a good place to stay.
This hotel is very well positioned to all the shopping and dining in Queenstown. What I found best of all was the most helpful and knowledgable staff, right from the front desk, porters, dining room staff and lost luggage. They all made for a very comfortable stay.
"Novotel Queenstown NZ"
Very good quality accomodation, only 2 concerns - the breakfast room was on the 1st flr & there was no lift, it was an effort for my 81 yr old father to climb the stairs every morning. Our room faced the road - noisy, would have preferred facing the rose garden.
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"NO air conditioner in rooms"
We came to this hotel in the summer and found out that only a few slected rooms had air conditioning. When asked to be moved away from the west side of the hotel to a room where the evening sun would not shine into the room was not granted to us. Sunset is 9:30 at night. The room would not get comforatable till 11.00 PM at night. All staff would do […] was send a small fan to the room. もっと読む
"Excellent stay"
We stayed here 3 nights while exploring the area. It's a big hotel but the service was excellent. The rooms were large with comfortable beds. The location can't be beat, right on the lake in town. Walking distance to all the restaurants and the gondola. Valet parking at $15 a day was well worth it. We didn't need the car. They also have 2 computers […] near the lobby for guests to use for free. It was rare to get free internet access in New Zealand. We stayed in 2 standard rooms and the ac/heater units worked fine. The 2 rooms were on the first floor and ours had a little seating area outside through sliding glass doors. All around an excellent choice at a reasonable price. もっと読む
"Novotel Queenstown - mostly a good place to stay"
close to the action ... only major complaint is the internet service ... very costly and undependable ... better option is to buy USB wifi plug-in at Vodaphone or Telecom a few blocks away ... food is good and room condtion good ... staff friendly but particularly knowledgeable as most workers are not local, but transient Europeans
"Fantastic location"
The hotel is situated right on the lake and walking distance to everything you want - shopping, restaurants etc. The staff were all very pleasant and the valet parking was fantastic, even though that cost a little extra. Didn't have any meals at the hotel as there are many dining options in Queenstown. The free internet in hotel foyer was great. Overall […] our stay at the hotel was fantastic. もっと読む
"novotel in queenstown"
the location is perfect. the staff was very nice and you got access to internet everyday, which was terrific. A place to stay at for sure :)
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"Novotel Queenstown - great concierges!"
My daughter, her friend, and I were in Queenstown to try all the adventures we could - and the hotel concierges were fantastic at setting us up with excellent adventures. Very helpful and knowledgeable. The room was comfortable, if a little small for the 3 of us, and location excellent.
"Novotel Queenstown - top location"
The hotel is brilliantly located by the lake and we enjoyed being able to make the most of the sheltered outdoor space and gardens. We did have one problem due to staff carelessness but when brought to the hotel's attention they were apologetic, understanding and quickly brought about a resolution, which really impressed. Would recommend without he […] sitation, もっと読む
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"Close to the shopping centre"
Everything is good just the reception wrote my name wrng and put mr instead of ms. Lake view room is not quit necessary as there are quit few trees in front of the lake ,so maybe just choose garden view or city view to save some money next time.overall is a great hotel
"great hotel"
We were very impressed with the Lakeside Hotel - very convenient location, excellent friendly service, great rooms. Ovrall it was very good value fro money. Would highly recommend.
"Unexpected"
An unexpected occasion (YHA's and backpackers were overbooked) but, finally, for new years eve, a very pleasant place to stay, very calm and secure, very well located. The main problem is that you are in Queenstown like you would be in Mexico, Paris or Sydney : no "soul" in this novotel, no specific kiwi character.
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"Novotel Queenstown Excellent Location"
Novotel Queenstown is a stone's throw to all that Queenstown has to offer, be that the Lake, Pubs, Eateries, arranging tours or activities. No need even for a car! Stayed as a family, 2 adults and 2 children. Room was a little on the small side for 4, but hardly spent any time in the room, and the convenience of the location on Lake Wakatipu and the […] hearty breakfasts made up for the smaller room. Would thoroughly recommend, especially if traveling with smaller children. Staff and concierge were courteous and friendly. We thoroughly enjoyed our stay. もっと読む
"beautiful rose garden a minutes walk to the lake"
Nice hotel great location but of course overpriced as it was New Years Eve
"Okay place to stay"
A great location and staff and that's all that it really has going for it. My paper work told me I was getting a jet bath and an air conditioned room. It was a normal bath and a portable fan. The room Was quite small.
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"Excellent location"
The hotel is right by the lakeside and close to the town but in a quiet street, so you have the best of both worlds. Breakfast is very expensive and not worth having if you don't have it included in your room rate.
"Great hotel in the best location of Queenstown"
Plus a reasonable price. I would stay there again.
Everything was excellent. Staff was extremely helpful, and rooms were great.
"Best hotel location in queens town, nz"
What more can I say?Novotel had the best location to access garden , mall , shops, playground and the beautiful lake. Service was excellent . Friendly and well trained staff who met all your needs with a smile. Concierge service was terrific especially Douglas who played with my kids and was so warm and friendly to make our 7 day stay comfortable. Rooms […] could have been bigger but the service made up for it. My wife said if we were to return to beautiful queens town again, which we would, we should stay at novotel. Excellent job. Keep up the good work. もっと読む
"Standard hotel room, great breakfast!"
The hotel is conveniently located within walking distance of the center of Queenstown, just next to the Queenstown Gardens. Ask for a room towards the back, especially on weekends, as the street can be noisy with late night revelers. The hotel room is standard, very clean. What made this a very good deal was the free breakfast in our specific offer. […] The buffet catered to all tastes and the food was freshly made. もっと読む
"Novatel Queenstown-absolutely beautiful!!!"
Great location, directly on the lake, stunning scenery. I highly recommend this hotel.
The hotel rooms felt a little dated. The bathtub was very shallow for taking a bath. The location was very convenient with easy access to the garden, lakeside, and the town centre. Breakfast included was nice with plenty of selections. I also appreciated the 30mins free wifi internet per day in public areas. The staff were helpful also. Generally a […] nice hotel to stay at but would probably try a different hotel next visit. もっと読む
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