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Hotels.com のゲストによる口コミ 2012年08月23日 投稿
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"快適なB&B"Hotels.com のゲストによる口コミ 2011年10月12日 投稿
マウンテンビュースイートに泊まりました。部屋は広く清潔で、キッチン付き、冷蔵庫・ダイニングテーブルや食器も揃っていました。家族連れで過ごすのにピッタリだと思います。朝食もボリュームたっぷりで美味しかったです。ただオーダーしてから作り始めるため、料理が出てくるのに時間は掛りました。オーナーさんは親切です。初日の夜9時頃に到着して、おすすめのレストランを尋ねると、隣のレストランに自分で予約の電話を入れてくれ、15%割引券もくれました。とても快適なB&Bでした。
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**これらのアメニティの中には、一部の客室またはユニットでのみご利用可能なものが含まれます。一部のアメニティには追加料金が発生します。
朝食ビュッフェは、毎朝 6:30 AM ~ 10:00 AM の間、朝食ルームにて無料でお楽しみいただけます。
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次のレクリエーション設備は、施設内または近辺にあります。料金がかかる場合もあります。
特に明記しない限り、以下の料金は客室料金の合計には含まれておりません。客室料金の合計に含まれていない場合、以下の料金はチェックインまたはチェックアウト時に宿泊施設より請求されます。滞在日数または予約した部屋タイプによって請求金額は異なります。以下の料金は宿泊施設より別途請求されます。
宿泊施設より提供されているすべての料金を含んでおりますが、ご予約の宿泊日数の長さや客室によって料金が変更になる場合があります。
以下の料金またはデポジットは、サービスを利用した時、チェックイン / チェックアウト時に、ホテルにてお支払いください。
上記項目以外にも、ホテルが現地で料金を徴収する場合があります。これらの料金とデポジットには税金が含まれていない場合もあり、料金は変更されることがあります。
ホテルのポリシーにしたがって、追加ゲスト料金がかかる場合があります。
チェックイン時に、写真付き身分証明書、および現地での追加費用精算のためのクレジットカードが必要です。
スペシャルリクエストは、チェックイン時の状況によりご希望に添えない場合があります。また、リクエストによっては追加料金が発生する場合があります。スペシャルリクエストは確約ではございませんのでご了承ください。
コメントはありません。Hotels.com ゲストの適正な口コミ
"Very nice Hotel, well located, very good service."
Excellent. Room and hotel very clean, Breakfast excellent.Hotels.com ゲストの適正な口コミ
"great for familes"
very nice hotel, i would and will stay there again, very good locationExpedia ゲストの適正な口コミ
クオリティ イン コルチェスター / バーリントン エリア (Quality Inn Colchester/Burlington Area)からの返信 The staff at Quality Inn Colchester would like to thank you for such positive feedback. It is wonderful to hear that our location and accommodations met your standards and that would are willing to visit us again. Thank you again for taking the time to review our hotel, please call anytime to book your next reservation!
"great price/ quality ratio"
Great hot breakfast included Room a little small but comfortable Great coffee/tea maker in room Great size fridge in roomExpedia ゲストの適正な口コミ
クオリティ イン コルチェスター / バーリントン エリア (Quality Inn Colchester/Burlington Area)からの返信 The staff at Quality Inn Colchester is thrilled to hear that you were satisfied with our breakfast and amenities. We would like to thank you for taking the time to review our property, as well as relaying such positive feedback. We hope to see you again next time you visit the area!
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コメントはありません。Hotels.com ゲストの適正な口コミ
"Good hotel for a short stay in the area"
One night stay. Quick drive to downtown Burlington, great location. Room was clean and a good size for the price. Breakfast in the morning was standard but satisfactory. Would stay again.Expedia ゲストの適正な口コミ
クオリティ イン コルチェスター / バーリントン エリア (Quality Inn Colchester/Burlington Area)からの返信 Thank you for taking the time to review our hotel, we greatly appreciate such positive feedback regarding our location, cleanliness, and breakfast. At Quality Inn Colchester, we strive to provide our guest with the best services and amenities possible. Thanks again, and feel free to call anytime to book your next reservation!
"Perfectly acceptable"
room was too cold and I could not get hold of housekeeping for either extra blankets or to have someone look at the thermostat. Other than that, the hotel is functional; located conveniently for my purposes and reasonably pricedHotels.com ゲストの適正な口コミ
クオリティ イン コルチェスター / バーリントン エリア (Quality Inn Colchester/Burlington Area)からの返信 The staff at Quality Inn Colchester would like to thank you for your feedback. We encougrage guests to contact the front desk immediately if there is an issue in the room. The front desk staff can then contact the appropriate department to resolve the problem without our guests having to stress over getting ahold of the right person. With that being said, we are pleased to hear that you were satisfied with our location and rates. Please call anytime to book your next reservation!
"College visit"
Convenient location. Staff very courteous; but poor directions to room. Room relatively quiet and well designed, but too hot & dry even after adjusting heat controls. Beds lacked support, much too soft. Bedspread stained. Windows very dirty. Bottom of shower fixtures were black-perhaps from fungus. Otherwise very clean. Breakfast food greasy, ultra-thin […] bacon & eggs- both somehow tasted artificial, banana rotten. Encountered Doberman in parking lot. Take elevator, not stairs. Exercise room appeared very nice. もっと読むHotels.com ゲストの適正な口コミ
クオリティ イン コルチェスター / バーリントン エリア (Quality Inn Colchester/Burlington Area)からの返信 Thank you for taking the time to review our hotel. Your feedback is very much appreciated. Guest comments, whether negative or positive, are the best way for our property to grow and improve. At Quality Inn Colchester we strive to provide our guests with the best services and amenities possible. We thank you again for choosing Quality Inn Colchester, please call anytime to book your next reservation!
"Edge of Burlington"
easy access to Burlington, reasonable priceHotels.com ゲストの適正な口コミ
クオリティ イン コルチェスター / バーリントン エリア (Quality Inn Colchester/Burlington Area)からの返信 Thank you for such positive feedback. We are thrilled to hear that you were satisfied with our location and rates. Please come back and visit us again!
good choice if looking for a low price hotel. buffet breakfast was not great.Hotels.com ゲストの適正な口コミ
クオリティ イン コルチェスター / バーリントン エリア (Quality Inn Colchester/Burlington Area)からの返信 The staff at Quality Inn Colchester would like to thank you for reviewing our property and sincerely apologize for any inconveniences. We are continuously pushing to improve our full hot breakfast, and are always looking for feedback. Thank you again for your opinion and we hope you will stay again so that we may better serve you.
"Not Happy At all"
We checked in very late after our plans were changed and needed an extra bed. Since we booked though hotels.com, we were told we would have to contact them - not what I wanted to hear! In the morning, the ill-fitting bottom sheet was off the bed to show old blood stains on the bed. We left a day early and found a better hotel.Hotels.com ゲストの適正な口コミ
"Nice quiet hotel, close to major roads and higtway"
Nice quiet hotel, close to major roads and higtway, our room was confortable and breakfast was deliciousExpedia ゲストの適正な口コミ
クオリティ イン コルチェスター / バーリントン エリア (Quality Inn Colchester/Burlington Area)からの返信 The staff at Quality Inn Colchester would like to thank you for taking the time to review our property. Your positive feedback is very much appreciated. We are pleased to hear that you were satisfied with our location, breakfast, and accommodations. Please call anytime to book your next reservation!
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"Close to all we were interested in"
As we told the front desk, we were extremely satisfied with everythingHotels.com ゲストの適正な口コミ
クオリティ イン コルチェスター / バーリントン エリア (Quality Inn Colchester/Burlington Area)からの返信 Quality Inn Colchester would like to thank you for such positive feedback. We are pleased to hear that you were satisfied with your stay, and we hope that you will visit us again next time you are in the area!
"breakfast was awful"
my mother and i stayed at the hotel. all in all it was nice. However when we had breakfast the following morning at approx. 9am the sausages were burnt to crisp and tasted really bad. The eggs tasted like powdered and were also over cooked. This was by far the worst breakfast my mother and I have had in a long time. It was just awful. we will think […] twice about coming to a Quality Inn again. Sorry もっと読むHotels.com ゲストの適正な口コミ
クオリティ イン コルチェスター / バーリントン エリア (Quality Inn Colchester/Burlington Area)からの返信 The staff at Quality Inn Colchester would like to sincerely apologize for any inconvenience your stay with us may have caused, as well as thank you for taking the time to review our property. Due to a staff shortage in our housekeeping department, at the time of your stay, our breakfast attendant was also responsible for a fairly significant amount of other tasks. We have since hired more help and have updated our training program to insure that breakfast is one of our top priorities. Thank you again for choosing Quality Inn Colchester, we hope that you will visit us again in the future so that we may better serve you.
"Overnight stay"
Just OK, a little tired looking. Not a big fan of external corridors, the cleanliness was just OK & I could notice the smell of smokers although we were in a non-smoking room.Expedia ゲストの適正な口コミ
クオリティ イン コルチェスター / バーリントン エリア (Quality Inn Colchester/Burlington Area)からの返信 The staff at Quality Inn Colchester would like to sincerely apologize for any inconvenience your stay with us may have caused. Although the first and second floors of our property have external corridors, our third floor is furnished with indoor hallways leading to each of the rooms. We are also nearly finished with many recently added renovations such as new carpeting, linens, sofa chairs, and even flat-screen TV's; all of which are also concentrated on the third floor. We do have several smoking rooms available specifically on the ground floor. It sounds as if we could meet your needs much better in an upstairs room and we do hope that you will stay with us again so that we may provide you with that upgrade.
Very disapointed.Hotels.com ゲストの適正な口コミ
The hotel is in need of some updating. The mattress had definitely seen better days but the property was well maintained otherwise. The staff were very friendly and the location worked well for us.Hotels.com ゲストの適正な口コミ
"excellent spot for visiting surrounding areas"
convenient locationHotels.com ゲストの適正な口コミ
クオリティ イン コルチェスター / バーリントン エリア (Quality Inn Colchester/Burlington Area)からの返信 The staff at Quality Inn Colchester is thrilled to hear that you were pleased with our convenient location. Thank you for choosing our property, and please visit us again next time you're in the area!
"Overall it was fine except..."
It was good.....room and breakfast, yet air conditioner was so dirty we did not turn it onHotels.com ゲストの適正な口コミ
クオリティ イン コルチェスター / バーリントン エリア (Quality Inn Colchester/Burlington Area)からの返信 Thank you for taking the time to review our hotel. We would like to sincerely apologize for any inveniences our cleanliness may have caused. We have recently hired a new executive housekeeper and expect great results in the very near future. We are also pleased to hear that our accommodations and breakfast were to your satisfaction. Please call anytime to book your next reservation!
"Smelly room"
Non-smoking room smelled of smoke. Motel is old and needs to be updated badly.Expedia ゲストの適正な口コミ
クオリティ イン コルチェスター / バーリントン エリア (Quality Inn Colchester/Burlington Area)からの返信 Thank you for taking the time to review our hotel. The staff at Quality Inn Colchester would like to sincerely apologize for any inconvenience your stay with us may have caused. We have several smoking rooms available specifically on the ground floor. Evidence of smoke in any other room is taken very seriously, and investigated thoroughly. We do encourage our guest to report the problem as soon as it is noticed so that we can help to find a solution that fits our guests needs. We are also nearly finished with several recently added renovations such as new carpeting, linens, sofa chairs, and even flat-screen TV's. We do hope that you will stay with us again so that you can experience our wonderful upgrades.
"Disappointing overall"
The hotel was adequate but for the price, I would have expected more. The bathroom was tiny. We had to go to the front desk for towels as we had none. Also, the towels were old and small and flimsy. Will look elsewhere for the next trip.Expedia ゲストの適正な口コミ
クオリティ イン コルチェスター / バーリントン エリア (Quality Inn Colchester/Burlington Area)からの返信 The Quality Inn Colchester sincerely apologizes for any inconveniences your stay with us may have caused. We are thrilled to relay that new bath linens have recently been added to our inventory. Since your stay, we have also upgraded our housekeeping training programs to ensure that small mishaps, such as not stocking room towels, no longer occur. We do hope that this explaination helps ease any concerns and that you will decide to give our staff another chance. Please call anytime to book your next reservation!
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"Very clean, good location to college campuses"
My stay was fine. Did not like noise from the highway. Felt the rate was too high for a medium rated hotel. If they want to charge more they should update the rooms.Hotels.com ゲストの適正な口コミ
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"OK Place to stay"
It seemed a bit pricey for the area and amenities, but perhaps not too bad considering the season near start of college and fall colors. Our only complaint was that the breakfast bar was too crowded, and the T.V. remote battery was weak.Hotels.com ゲストの適正な口コミ
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"would stay again"
Everything was great but the parking was difficult.Hotels.com ゲストの適正な口コミ
"Great location to access roads to sights"
great breakfast and near the Albany College of Pharmacey. Also had quick access carto main highwaysHotels.com ゲストの適正な口コミ
Everything was good except for hot water in the morning. The shower changed from cold to hot to cold to hot. Other than that it was a nice stay but not for the price paid.Hotels.com ゲストの適正な口コミ
"Very disappointing!"
Satins on bedspread. Coke or other sweet liquid dried on working table. Beds too soft. Toothpaste on faucet. Bad impression overall.Expedia ゲストの適正な口コミ
クオリティ イン コルチェスター / バーリントン エリア (Quality Inn Colchester/Burlington Area)からの返信 Thank you for reviewing our hotel. The staff at Quality Inn Colchester would like to apologize for any inconvenience the cleanliness of our property may have caused you. Since your stay, we have upgraded our housekeeping training programs, as well as hired a new executive housekeeper. We expect great results in the very near future. Please visit us again next time you are in the area so that we may have a chance to leave a more pleasant impression.
"avoid this hotel"
very dissapointed. Room was not adequately cleaned, bed left unmaid, dirty laundry etc. Management was not helpful and did not deliver on promised remedies. Would NOT recommend.Expedia ゲストの適正な口コミ
クオリティ イン コルチェスター / バーリントン エリア (Quality Inn Colchester/Burlington Area)からの返信 The staff at Quality Inn Colchester would like to apologize for any inconvenience your stay with us may have caused. We would like to specifically apologize for the cleanliness of your room. Since your stay, we have upgraded our housekeeping training programs, as well as hired a new executive housekeeper. We expect great results in the very near future. We would also like to personally thank you for taking the time to review our hotel. Whether positive or negative, guest comments are the best way for us to improve and grow. We do hope that you will reconsider and visit us again next time you are in the area.
"Just OK"
For the price payed it was a little rough around the edges. Kind of on the old and worn side.Expedia ゲストの適正な口コミ
クオリティ イン コルチェスター / バーリントン エリア (Quality Inn Colchester/Burlington Area)からの返信 Thank your for your feedback. Since your stay, we have been diligently working to update many of our property's features. Specifically on third floor, we have new carpet, office chairs, cushioned chairs, headboards, side tables, and even flat screen TV's. We do hope that you will stay with us again so that you can see all of our wonderful upgrades, please call anytime to book your next reservation!
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"We will return"
Everything was clean, the staff was very nice, the breakfast was fresh and they provided cookies in the afternoon! Great location too!Expedia ゲストの適正な口コミ
クオリティ イン コルチェスター / バーリントン エリア (Quality Inn Colchester/Burlington Area)からの返信 We are pleased to know that you were satisfied with our staff, breakfast, location, and afternoon amenities. The staff at Quality Inn Colchester very much appreciates such positive feedback. We do hope that you will visit us again next time you're in the area!
"excellente for family!"
i was there with the family everyone enjoyed.the hotel was clean very nice poeple and my kids loved it.Expedia ゲストの適正な口コミ
クオリティ イン コルチェスター / バーリントン エリア (Quality Inn Colchester/Burlington Area)からの返信 The staff at Quality Inn Colchester would like to thank you for such positive feedback. We are thrilled to hear that you were satisfied with our cleanliness and family environment. Please call anytime to book your next reservation!
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Our stay was very pleasant, but if traveling with a pet be sure that it is noted in your reservation.Hotels.com ゲストの適正な口コミ
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"You get what you pay for."
It was okay for the price and was where we needed to be. Breakfast was adequate, with something for everyone. Juice varied with various amounts of concentrate, none good. Bathroom was tiny. Ask for handicap accessible if needed. Request for 1st floor room didn't happen. Pool was really nice and shaded tables were available. Front desk was pleasant and […] helpful and the man who made up our room couldn't have been nicer or more helpful. もっと読むExpedia ゲストの適正な口コミ
クオリティ イン コルチェスター / バーリントン エリア (Quality Inn Colchester/Burlington Area)からの返信 Thank you for taking the time to review our hotel, your feed back is very much appreciated. Guest comments, whether negative or positive, are the best way for us to grow and improve. At Quality Inn Colchester we strive to provide our guests with the best possible services and amenities. Thank you again for choosing our property, and we hope you visit again next time you're in the area!
"Carpet sodden-room mouldy/musty- hotel did nothing"
On checking in noticed room smelled awfully damp. We saw mold in bathroom. Initially did not care too much, noting there is apparently no natural ventilation in these rooms other than the door (which we duly propped open). But we soon realised that parts of the carpet were soggy (truly as if someone had tipped water on the floor), while the entire carpet […] was damp to the touch. Reported to front desk who undertook to investigate and get maintenance to verify (presumably before giving us a different room). We waited ... Waited... Nothing. On following up we were told 'oh thats just the ac unit leaking - that happens' (as if this was normal), and in any case the ' maintenance guy goes home at night' (as if I was silly for expecting something to be done about it). We definitely won't be back. Aside from that room was tiny and need of renovation - neighborhood a bit sketchy too. Linen was clean, and Pool and breakfast were okay, however. もっと読むHotels.com ゲストの適正な口コミ
"Yucky"
The A/C sounded like a "freight train" coming into our room!!Expedia ゲストの適正な口コミ
クオリティ イン コルチェスター / バーリントン エリア (Quality Inn Colchester/Burlington Area)からの返信 Thank you for taking the time for review our hotel. We sincerely apologize for any inconveniences your stay with us may have caused. The staff at Quality Inn Colchester encourage our guest to contact the front desk immediately with any issues regarding their accommodations. We do this so that proper action to find a solution can be taken in a timely fashion. In the case of a noisy cooling unit, we could call our maintenance department to take a look, or switch the guests to a more fitting room. We hope this explanation clears us any concerns your stay with us may have caused, and that you stay with us again so that we may better serve you.
"Good Hotel Experience"
The hotels location was very close (about 3.5 miles) to downtown Burlington and other attractions in the area. It was clean and very comfortable. The front desk staff was friendly and very helpful and supplied area directions and pamphlets. The full breakfast was a "help your-self buffet" with a very good supply of items to choose from with plenty of […] dining tables available for seating. This hotel was a very good value for the money. もっと読むExpedia ゲストの適正な口コミ
クオリティ イン コルチェスター / バーリントン エリア (Quality Inn Colchester/Burlington Area)からの返信 We are thrilled to know that you enjoyed our location, cleanliness, service, and breakfast. The staff at Quality Inn Colchester would like to thank you for choosing us and we hope that you will visit again next time you're in the area!
コメントはありません。Hotels.com ゲストの適正な口コミ
"Amazing last minute !"
Well, when we cross the Lost River Road, Woodstock NH when we came back from Ogunquit Maine, we had to find a nice hotel and a not very expensive one. So I download the application Hotels.com and start to find an hotel near Burlington... so the Quality Inn Colchester/Burlington Area was our best deal around ! Our experience there was awesome, the pool […] was clean and hot, our bedroom was clean, the staff was funny and the breakfast succulent with those "do it yourself" waffle ! If you're around, no choice... take that place ! もっと読むHotels.com ゲストの適正な口コミ
"Nice place if nothing Cheaper is Available!!"
The staff at the hotel were pleasant and helpful. The room was ok, nothing to brag about. The door was stuck and had to be forced to open. The entry cards that were issued worked less than 25% of the time and we could not get to our room without using this system. That was probably the most aggravating part of the experience. The beds were comfortable […] and surprisingly we did not hear the highway which was right next to the hotel. Overall it was a nice stay, but pricey for the condition of the hotel. もっと読むExpedia ゲストの適正な口コミ
コメントはありません。Hotels.com ゲストの適正な口コミ
"Overpriced"
We have stayed at other Choice hotels, and this one was very overpriced.Hotels.com ゲストの適正な口コミ
"disappointing"
Room was not as clean as most we have experienced. Also, for the price, the room and bathroom were in need of updating and the general appearance of the hotel was shabby.Expedia ゲストの適正な口コミ
クオリティ イン コルチェスター / バーリントン エリア (Quality Inn Colchester/Burlington Area)からの返信 Thank your for your feedback. Since your stay, we have been diligently working to update many of our property's features. Specifically on third floor, we have new carpet, office chairs, cushioned chairs, headboards, side tables, and even flat screen TV's. We do hope that you will stay with us again so that you can see all of our wonderful upgrades, please call anytime to book your next reservation!
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