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Hotels.com のゲストによる口コミ 2012年05月07日 投稿
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"DAYS INN JAMAICA 朝ごはんのワッフルおいしい""OSAKA" 在住の KI 様の口コミ (投稿日 : 2012年04月15日)
夜中についたのですが、フロントの方や従業員のメキシコ人の女性なども、穏やかで優しい対応でした。ロストバゲッジで何もなく、下着など買いに行きたかったのですが、買い物するところは周囲には全くないので不便です。 シャンプータオル完備なので何とかなりましたが。 単純に空港の乗り降りなら、清潔でテレビも大きいし、特に問題なく利用できます。 空港からの無料バスは、一度フェデラルサークルに出て、無料電話から電話する形のようです。 ただし、電話したらフロントの方が、電話はいらない。DAYS INN か HOLIDAY INNって書いてあるバスが30分毎に回ってるから、どっちでもいいから乗ってきてといってました。 ただし係の女性は電話かけないとだめとのことで。 わかりずらいので書いときます。
Hotels.com のゲストによる口コミ 2012年04月14日 投稿
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"JFK空港に近く安心""大阪府" 在住の w 様の口コミ (投稿日 : 2012年03月04日)
早朝の便でしたので、空港近くという理由で選びました。値段からも充分のホテルでした。想像していたとおりでした。
"乗り継ぎ利用なら快適!""JAPAN" 在住の ごま 様の口コミ (投稿日 : 2012年02月25日)
国内線からの乗り継ぎで深夜JFK着→翌昼JFK発だったので、しっかり休もうとエアポートホテルに滞在しました。 飛行機が遅れ深夜2時すぎに着きましたが、シャトルバスピックアップ場所であるfederal Circle駅の直通電話でホテルに電話すると、バスは外に待機しているとのことで、特に待つことなくホテルまで移動できました。空港からバスまでの間には空港スタッフもいて、特に不安になることもありません。 夜遅い到着でしたが、フロントスタッフの対応も丁寧、部屋も清潔感があって快適でした。周辺に店はないので観光目的での滞在にはすすめませんが、乗り継ぎ利用なら十分すぎるくらいです。朝食の「自分で焼くワッフル」は是非試していただきたいです!
ホテルのポリシーにしたがって、追加ゲスト料金がかかる場合があります。
チェックイン時に、写真付き身分証明書、および現地での追加費用精算のためのクレジットカードまたは現金でのデポジットが必要です。
スペシャルリクエストは、チェックイン時の状況によりご希望に添えない場合があります。また、リクエストによっては追加料金が発生する場合があります。スペシャルリクエストは確約ではございませんのでご了承ください。
このホテルはバリアフリー設備をご利用いただけません。バリアフリー設備が利用可能な客室をご希望の場合、別のホテルを選択してください。
ヒルトン ロングアイランド ハンティングトン には、 レストランがあります。ルームサービス (営業時間限定) もご利用いただけます。
施設内には、屋内プール、季節限定屋外プールがあります。その他のアメニティとしてサウナ、フィットネス設備もご利用いただけます。
次のレクリエーション設備は、施設内または近辺にあります。料金がかかる場合もあります。
次の料金またはデポジットは、サービスを受けた時、チェックインまたはチェックアウト時にホテルにてご清算ください。
上記の項目以外にも、ホテルが現地で徴収する料金がある場合があります。これらの料金とデポジットには税金が含まれていない場合があり、料金は変更されることがあります。
ホテルのポリシーにしたがって、追加ゲスト料金がかかる場合があります。
チェックイン時に、写真付き身分証明書、および現地での追加費用精算のためのクレジットカードまたは現金でのデポジットが必要です。
スペシャルリクエストは、チェックイン時の状況によりご希望に添えない場合があります。また、リクエストによっては追加料金が発生する場合があります。スペシャルリクエストは確約ではございませんのでご了承ください。
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"Air conditioning broken"
Hot air constantly blowing into room. We were told to open the window, that was all they could do. Not acceptable if you ask me.
"Hilton LI Huntington"
The staff was wonderful. We had issues with sleeping arrangements and they quickly did everything they could to make our accommodations useable.
"Horrible customer service"
the hotel was decent - however their staff are rude and not very friendly/helpful. The restaurant staff were beyond slow.....another couple sitting near us actually walked out :( dont even try to ask for towels for the pool.......YIKES
"OK but some problems"
The Good: Restaurant, nice Pool and Hot tub, pretty good gym, nice bedding + towels, open-able windows The Bad: food problems, room not as clean as I like, slow check in Overall a mixed bag, but good for a few nights
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"Beautiful Hotel, Fab Guest Service"
My husband and I enjoyed our getaway stay at this beautiful establishment, it was peaceful, the staff did a wonderful job with the services, and we will surely be back for another visit. Great Job!
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"hilton melville, li ny"
hotel was in need of renovation.....also woke up with rash from detergent used on sheets. also smelled smoke in what i thouight was a smoke free room. not happy.
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Hotel under going some renovations which only affected us one day but there were several rooms around us involved which was noisy at times. Room could have been cleaner , empty soda bottle on floor next to bed . Opened sofa and food crumbs found. Dirty dishes sat outside of one of our rooms for almost 30 hrs even though several staff members passed […] . When I made the front desk staff aware they took care of it right away . Front desk staff helpful all around. もっと読む
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"Renovation and forgotten service"
I have stayed at this Hotel many times before and this was my 1st bad stay. The wing was under construction and workers were working throughout the night. The wing had a paint or varnish smell to it and our room was at the very end of all the rooms that were being worked on. We ordered room service and after 1.5 hours I called to check on it and they […] said they forgot and then sent it 25 mins later. もっと読む
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"Hilton Long Island - Huntington"
Good service. Rooms are becoming rather shabby and need to be updated - definitely not the quality we expected in a Hilton location. Lobby & restaurant look like they've been updated recently.
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"Great hotel"
We stayed one night at this hotel and thought it was great! It was clean and our room did not have any stale odor. We ate at Fuse and the cafe, everything we ate was tasty! We would stay there again.
"OK experience"
cons: missing TV remote (staff said they'd bring up another - never happened), bed side lamp was broken and the towel rack was in the shower, breakfast buffet not included. pros: staff was friendly, room was clean, bed was comfy, breakfast buffet was very good worth the price, good location.
"Room"
Bettered in the room would be better for the price
"Huntington Hilton"
The lobby of this hotel with the views of the pool is where Hilton spent all the money. There is adequate seating and the restroom was clean. The rooms, however, are small and cramped. The tv was old and took up half of the dresser space. There was not one hook in the bathroom to hang your clothes. The cleaning person took many shortcuts and the cleaning […] of the room was not up to standard, especially considering the cost of the room. As for the ballroom, the venue was fine, but the waiters were overly enthusiastic about cleaning the tables, hovering closely and not letting you finish your meal or your drink before your plate/glass was being taken away.. Two hours before the end of the wedding, all four bars were out of limes and no one bothered going into the kitchen to cut one.. Jennifer at the front desk did respond to my complaints and took action about the cleaning of the room and offered us complimentary breakfast. Hopefully the remodel will help with old rugs and furnishings and make it look like a Hilton Hotel should. もっと読む
"Huntington Hilton"
This is NOT the quality one would expect from a Hilton. All the carpets and hallways smelled musty. There was no continental breakfast included, the pool was constantly overrun by kids (there should be adult-only hours after 8pm). The staff was lovely, and dealt with the influx of hurricane-displaced people very well, but it was still a terrible value […] for the money. もっと読む
"Worst Hotel That I Ever Stayed In"
Filthy room, non working AC, Tub didn't drain, , remote for TV did not work, beds sagged in the middle, empty tissue box in the room and hair dryer did not work. We only had one bath towel for four people. They told me too many people were requesting towels so we could not get any more. Breakfast room service had to be order before 2am the morning of […] or we could not get any. Waited one hour pluse for my kids to get chicken fingers (they were not understaffed). The waiter gave us the bill before he brought the food delivered to us. We finished our dinner before we received our drinks. There were 7 hosts and multiple waiters for what could not have been more than 10 table dining, they were not understaffed. The Breakfast buffet, it took 20 minutes to get a seat, we were forced to sit with strangers at a 10 top table. We were not given any silverware, coffee or napkins. It was a buffet, but there wasn't any juice to give my children no plates to eat off of and the host that just sat us, gave our seat to someone else as we went up to get our food. As a person that travels a lot, I tell you this from the bottom of my heart, this is the worst hotel I have ever stayed at. The rooms are despicable and the service is even worse. I premise this entire letter by telling you they were not understaffed. We did stay at the hotel because of the Irene hurricane and we were booked for two nights. My family and I left after the first night and went back to our house knowing that did not have electricity, rather than stay another night in this filthy hotel. We left the hotel in the middle of the heart of the storm. Oh, by the way, they also allow anyone to charge anything to your room. We were charged $309 in fees that we never charged. It was corrected after an hour more of my time. もっと読む
"Inefficient and expensive"
We requested a non-smoking room, but got a smoking one. It was after midnight when we checked in, so we didn't feel like looking for a different place. All we got was a sorry, but there were no other rooms available. Even with the window opened and the air conditioning running, the smell of smoke was intense.
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"Nice stay"
=otel was very nice, pool was beautiful and great for kids. Staff was very nice, breakfast lil pricey. Only thing I didn't like bed and pillows way to soft, but that could just be my preference. Overall nice stay.
"what can you expect?"
this hotel has the stereotypical facade of a hilton, but not with the amenities i would usually expect. not only did they give us a room at the end of an excruciatingly long hallway, our door was already open when we got there. fairly clean, but we ended up having an extra person that night who called in to ask for a cot (not clean enough to want to […] voluntarily sleep on the floor, of course) and they declined us one, claiming that it was against fire code. also, breakfast is not free, coffee is 1.50 a cup and isn't worth it at all. nice pool, not so friendly staff, but good for a one night stay, relatively close to jones beach. もっと読む
"hopefully not like this all the time"
I booked my room in advance it was a king room. When I got there the young lady informed me that the room was taken and that I can have a room with 2 queen beds. Dealing with the public myself I didn't give her a hard time. When I got to my room I didn't expect to see a dirty sheet in my dresser drawer. Book of matches as well as the paper from the […] day before. Then I couldn't order a movie. And there wasn't a remote in sight. Akthough they gave me a free movie and 2 free drinks at the bar. It being my first time at the Hilton I guess I expected so much more. I was really disappointed. Its the hilton luxury I was thinking. Maybe if I spent some more money on a bigger room I don't know. But wasn't worth it the sheraton residence inn was soo much better and same price. And I get a living room and kitchen. もっと読む
"Long Island Hilton Huntington"
Beautiful hotel. Courteous staff. Only real problem that cleaning staff only removed dirty towels and not replace them.
"Hotels.com screwed up"
I made a reservation with hotels.com two months in advance of our stay. The reservation was for two adults and three children, ages 15, 13 and 12. We were told that this room had a pull out sofa and it would accomodate our family of five. When we arrived to check in, we were informed that they had no such rooms available at all in this hotel. Fortunately, […] the manager at the desk was very helpful. It did however require me to pull out my credit card and pay for an additional room for our three night stay. The hotel service was outstanding. Hotels.com I am very concerned with their information. The service representative that I work with when booking this hotel had stated that if the hotel appears after inputing the information about your family and time of your stay, everything is good to go. My suggestion to hotels.com is to update their information and verify it at least monthly. My other thought would be is to look for information on hotels.com for convenience but book your reservation directly through the hotel that you want to stay at to avoid these types of situations. もっと読む
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"Hilton Long Island Huntington--very nice"
We had a lovely stay--room was clean and attractive, service was attentive, pool is beautiful
"Hilton of Melville"
When you stay at a Hilton Hotel, you should be able to expect a certain level of quality. While the pools were beautiful, the restaurant quite good, and the staff were absolutely kind and nice, the rooms were not up to par AT ALL. It was as though the Hilton just purchased this building and forgot to update the rooms to the Hilton standard. Firstly, […] I had requested a smoking king room and when I arrived, they said they could only give me a double smoking room which I reluctantly accepted. They had tacky mobile AC units that BARELY worked due to the central system not running and definitely did not cool the room well or even reach the bathroom, the t.v. was ancient and the satelite was constantly going out due to wind. Overall I enjoyed my stay but as someone who consistently stays at Hilton Hotels, I was definitely disappointed in this one. もっと読む
"At the Huntington Hilton NY is the place"
You can to ask for a better place to stay. Everyone is so polite and very much eager to help. I would recommend the Hilton in Huntington to everyone I know. The pool is wonderful, the locker rooms are also neat and clean. I didn't even need a towel, they supply one for you:)
"Hilton LONG ISLAND"
Tres comfortable,Luxueux,belle chambre literie de bonne qualité.Bar. idéale pour une pause avec double piscine.petit dejeuner gargantuesque.seul bémol:pour une chambre de 4 seuls deux petits dej sont prévus.Les environs sont moyens.Pas facile pour diner...!
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