Overall, the hotel is nice. The staff was good for most of the part. I had an issue with the safe in my room which I was told will be taken care of but was never resolved.Expedia ゲストの適正な口コミ
"dog friendly hotel"
Stay was great not only because of the rooms, location, and the fact that hotel was dog friendly, but service was top notch...as expected from a Ritz hotel. My husband and son forgot their garment bags in the closets and Loss Prevention Dept located them and arranged to have them shipped to our home. Thank you Pete, Brian, and Marvin who went the extra […] mile. (We brought a 25lb Shiba Inu and hotel also provided bowl for food/water. There is grass/dog area located at back of hotel, very convenient for our shiba to do her business. We did not eat at hotel but walked along marina to Jamaica Bay Inn to have breakfast. Dogs are allowed at patio area.) もっと読むHotels.com ゲストの適正な口コミ
Relaxing and fun!Hotels.com ゲストの適正な口コミ
Room service was late, cold and wrong , plus hotel has major construction going on so the lobby is a messHotels.com ゲストの適正な口コミ
Our stay lived up to our expectations of a Ritz. Great service, great atmosphere.Hotels.com ゲストの適正な口コミ
"Best room service"
I only stayed at the deluxe room but it was so nice already. The room is beautiful, the staff is so friendly, and the housekeeping was ridiculously good. They cleaned everytime we left the room. They did a great job! The only downside is you have to pay $40/night for the valet parking. They don't have non-valet parking (because they're too fancy for […] it i guess). But overall excellent experience!! もっと読むExpedia ゲストの適正な口コミ
Very nice, however, my wife commented that the womans dressing room in the spa was poorly attended and had lots of used towels and gowns laying about.Hotels.com ゲストの適正な口コミ
"This is a 1st class hotel - no doubt about it!"
Only thing to say is that given it's 4+ star rating - realize that that is what it is. Quite upscale! They had valet parking at $40 a night - with no other option but to park across the road in a public parking lot at $6 every 24 hours which I very much appreciated. It was no real problem but something to be aware of as that was a shock at first. I […] personally felt sort of out of place being an average guy, dressed in an average way. But I must say the service was beyond excellent in every way, The bed was heavenly! The shower head was amazing - hard to explain why but the best ever. With every extra you can imagine. I treated myself to a room service dinner the last night of their best tenderloin - expensive yes! but the best I've ever tasted - soooo good. The service is excellent - no complaints just realize it's 1st class...all the way.. Thank you Expedia for the opportunity to stay here. もっと読むExpedia ゲストの適正な口コミ
We stayed here last year and really enjoyed it so decided to go back for a few days this year. Very disappointing stay this time, we booked club level, guaranteed, but on arrival told club level was full so we were given a room on the floor below. We still had access to club facilities but the room, especially the bathroom was small and rather tired. […] It was kept very clean, however and nicely made up daily. Unfortunately, on the second day of our stay, my husband's expensive watch was stolen from the supposedly secure lockers in the hotel gym/spa facility while he was having a back and neck treatment. It took the rest of our stay and several phone calls after we had returned home to get any sort of compensation from the hotel and they eventually refunded the cost of one night's stay( just over £400). We have had to claim on our household insurance which will undoubtedly affect our policy in the future. It was upsetting and disappointing and felt that the management could have handled it better. There was no sign of the hotel manager at all during this incident, I felt he should have made contact with us. もっと読むExpedia ゲストの適正な口コミ
We had our company's holiday party on one of the Fantasea Yachts which is next door to the Ritz. Stayed two nights. Service, location, facilities and people were excellent. Highly recommended.Expedia ゲストの適正な口コミ
Nice Hotel staff great, some work underway so no main restraunte open, but great visit.Hotels.com ゲストの適正な口コミ
It's exactly what you would expect from a Ritz Carlton property. Great service, knowledgable and friendly staff. 15 minutes from LAX in case that's useful.Hotels.com ゲストの適正な口コミ
"Stayed on the club floor with friends."
The club floor is the only way to go. Staff is excellent. Also loved the beautiful spa.Expedia ゲストの適正な口コミ
"Beautiful hotel, friendly accommodating staff"
Fabulous Club Floor experience. Concierge acted over and above the call of duty. We've come to expect this type of extraordinary service from the Ritz Carlton Club Floor. This property did not disappoint. Great location. Very close to LAX and easy to avoid traffic nightmare of LA.Expedia ゲストの適正な口コミ
My stay met all the expectations of a five star hotel. The staff was outstanding. Their restaurant was down for a remodel, by they did a nice job of temp staging it in a conference room. I love the location in MDR as it is very convenient to where I need to go. My one wish is that there were more retail and entertainment options within walking dist […] ance もっと読むHotels.com ゲストの適正な口コミ
We had fun, chose this hotel because of the pool area only it was closed on of our three days for a private party.Expedia ゲストの適正な口コミ
"our stay at the ritz"
I loved everything about it though i was told that the 50 dollar spa credit was good for a half hour massage for both my wife and I. A gentlemen representing your hotel said just tell then you only want the half hour and no more . this didnt turn out to be true and they said we had to spend 145 to use the 50 credit . i felt I was misled by your staff […] and feel that a company with this reputation would have been straight forwatd with me in the beginning. feel pretty dissapointed in the Ritz もっと読むHotels.com ゲストの適正な口コミ
The only issue I had, and it’s a trivial one; would be the prices for the wines served. In my opinion, overpriced considering the maker and year. Beyond that, I would still recommend highly. Very enjoyable!Hotels.com ゲストの適正な口コミ
"Lovely place, excellent service... but..."
The location was excellent, the room was pleasant if a touch cozy, and the service was first-rate. Except. Breakfast at the coffee shop was tasty, but on the first day they took our order and then forgot us. We then sat for half an hour without either food or attention from our server, until we went to him and pointed out that we needed to eat. Being […] curious (and lazy), we went back the next day and ordered the same breakfast; this time it was brought promptly -- and more attractively, which led me to think that the first day's was prepared in an unusual hurry. That said, it was the one and only complaint we had all weekend -- and even then, it was tasty! もっと読むExpedia ゲストの適正な口コミ
My experience here was superb. Got a free upgrade to a bigger room and free glass of Pinot Gris. Very competent and helpful staff. 5 stars from me!Expedia ゲストの適正な口コミ
"Great location, great room."
Comfort and convenience. Great pool. Parking is $40/day, though.Expedia ゲストの適正な口コミ
Very Nice Hotel, staff very caring, memorable stayExpedia ゲストの適正な口コミ
"Nice pool, average room."
When I think "Ritz" I think luxury. This hotel does not live up to the brand. The hotel was clearly not very full, yet they gave us a second floor room looking at the parking lot. We did not pay for a "view" but rooms on the same side just higher up were much more pleasant. Not sure why we were stuck on the second floor. Everything in the room with […] the exception of the shower gave the impression that it was due for an upgrade. The shower was nice and there was plenty of water pressure. We requested a "non-smoking" room and the staff insisted that we were on a non-smoking floor, but the room smelled very badly of old cigarette smoke. The in-room safe did not work. The pool was very nice. The sitting area/bar was very nice. They offer free coffee in the lobby, but only until 9:00 am which is just too early for the weekends. I told my wife that we were staying in a very nice hotel and we both came away disappointed. Save your money, there are lots of cheaper alternatives near by. もっと読むExpedia ゲストの適正な口コミ
"It was good"
Room is very clean and comfort, but patio is too small to play something outsideExpedia ゲストの適正な口コミ
I have stayed at Ritz Carlton hotels 5 previous times. I have always been very satisfied. Our stay for our anniversary did not live up to our previous experiences at the Ritz Carlton chain.Expedia ゲストの適正な口コミ
"Beautiful hotel & Great Location"
This is a beautiful hotel with great views of the marina. The Club Level facilities were outstanding and the staff make you feel so welcome. Not a pompous hotel at all, like you think of the Ritz !Hotels.com ゲストの適正な口コミ
"Great Hotel Good Location"
Close to Marina and close to several restaurants within walking distance , about 15 mins walk to Venice PierExpedia ゲストの適正な口コミ
"Beautiful views of marina"
The staff could have been more friendly. Housekeeping and restaurant staff were terrific. Food and drink prices were ridiculous , but expected. Pool area could use some updating. Over all would stay again if visiting marina del rey.Expedia ゲストの適正な口コミ
"not satisfied at all"
i stayed there with two girls(both 15 years old) so i specifically asked for a room with two beds when i booked a room through hotels.com. we arrived and all they could give us was the room with one king bed. how is that possible? they knew we are going to be three persons in the room, i paid over 100$ for additional person in the room in addition to […] regular price. i made reservation for two beds. and they were out of rollaway beds as well. So i had to sleep on the chair. Almost 600$ per night and i had to sleep on the chair. How nice is that? もっと読むHotels.com ゲストの適正な口コミ
"FIVE STAR HOTEL"
FROM THE FIRST DAY THROUGH THE FIFTH, WE ALL ENJOYED OUR STAYExpedia ゲストの適正な口コミ
"Great Place To Stay In Marina Del Ray"
This is a great hotel, we've stayed here several times. The staff are the most professional. The amenities and anything you could want are right there.Expedia ゲストの適正な口コミ
"Luxury at its' best"
Hotel is top notch. Clean rooms service is the best. Good food great location.Hotels.com ゲストの適正な口コミ
"Great choice for family"
We could spend a wonderful time to stay here. You can feel relaxing and comfortable. It is just okay to sit on the sofa in the room, seeing Marina Del Ray harbor. You can enjoy the high quality hotel life.Expedia ゲストの適正な口コミ
"Easy 15 minute drive to airport...."
Great view of marina and lovely back porch where we ate looking at the boats.....room was nice and had a nice view of Marina and LA.Expedia ゲストの適正な口コミ
"Nice Hotel with a great location"
Never had a bad experience staying at a Ritz-Carlton hotel and this one is no exception. As always, the staff is very helpful and accommodating, and the room is very clean.Expedia ゲストの適正な口コミ
The hotel staff was very friendly and helpful. The view from the hot tub overlooking the marina....well, lets just say...it doesn't get any better then that! We rented a car and we did park in the public lot across the street. Hotel parking was $38.00 per day but the lot was $6.00 for 24 hours, that's a no brainer. Loved the fact that we were within […] walking distance to Venice beach. I would stay here again in a heartbeat! FANTASTIC! もっと読むExpedia ゲストの適正な口コミ
Beautiful hotel!! BUT $40 a night to park, $18 for pizza (one person) with $4.50 delivery fee, 20% grat ThEN they have a tip spot on your receipt. Drinks are $18 each plus the above add on's. pool area is absolutely gorgeous and staff was exceptional. Just to pricey. Stayed one night, Paid more in pizza, parking and tips then we did for the room. Don't […] see us staying here again. *not a big deal but our room had recent hole coverings in the wall that wasn't even painted over. もっと読むHotels.com ゲストの適正な口コミ
Our stay was fabulous!!! Clean room, very helpful staff, great rates, and amazing pool. Great for a family about a mile from Venice beach and Santa Monica Pier is a little under five miles. Great Breakfast place within walking distance called Cafe Buna gret food!!!Hotels.com ゲストの適正な口コミ
"poor value for money"
The hotel was nice. But, it was only worth about $150 a night. Not the $300 a night that we paidHotels.com ゲストの適正な口コミ
"Good hotel which could be improved"
Staff were fantastic for the most part. The location is great because it is close to the beach and many very good restaurants. However, the restaurant in the hotel was not very good in terms of a very limited menu and extremely expensive price. The valet fee at $40 a day was somewhat unreasonable as well. The cleaning staff did a great job and the front […] reception girl made us feel at home by giving us fruits and wine. もっと読むExpedia ゲストの適正な口コミ
"Nice hotel close to the beach"
It was a great experience and a great view close to the beach u loved itExpedia ゲストの適正な口コミ
"Remembers what "classy" means"
It's nice to stay at a place that remembers that the hotel industry is built on service, not just a place to stay. We spent nearly our entire time on the hotel property, from cocktails after check-in on Saturday, through lounging around in the afternoon, and dinner Saturday night (best steak in a very long time). Sunday brunch was incredible, and despite […] the hotel being very full, they were accommodating about our late check-out following brunch. All along, and in each area, great personal attention, and plenty of smiles. もっと読むExpedia ゲストの適正な口コミ
excellent hotel, great staff, satisfied every need of ours, outstanding hotel.Expedia ゲストの適正な口コミ
"5 star hotel with 1 star service"
I brought my wife to the Ritz for her birthday and we were both very, very disappointed.. There was only one electric outlet that worked in the room, there were nats flying around in the bathroom sink and tub area. They drained the whirlpool at 8am on a monday morning and called it a repair.. I talked to the maintenance guys and they said it was regular […] maintenance. I asked why they dont do this at nite so its ready for the morning and they said the hotel does not pay overtime.. We will not recommend this hoteland/or never go there again.. Total waste of $500.00, i should of just given the $500 to my wife to go shopping.. This hotel SUCKS!!!!!! もっと読むHotels.com ゲストの適正な口コミ
"Absolute BEST Hotel!!!"
The Ritz-Carlton MDR surpasses a 5 star! By far the BEST hotel. We took an "all ladies" trip & had the best time. The hospitality of the staff was superb! The facility is beautiful and the food was excellent. Highly recommend the outside heated rest/bar. I cannot express enough how satisfied we were with the Ritz. We will definitely return to the R […] itz. もっと読むExpedia ゲストの適正な口コミ
Dear Ritz Carlton hotel, My four-night stay with my father was amazing! From Hotel Staff to everything including Hotel facilities to the Hotel itself, everything was wonderful and passed by efficiently. Hotel is very beautiful and very clean, and so was my room. Thank you for the spectacular view on the 8th floor, thank you for the wonderful hotel staff […] and room services. The pool, Jacuzzi, the view, and the spa were all wonderful. Plus, the member’s lounge on 11th floor, with breakfast, lunch, hors d'oeuvres and dessert, all made this trip to Los Angeles the most magnificent stay at the most beautiful hotel we have ever experienced. We were on cloud 11! Thus, the complimentary yoga on Saturday morning was just what I needed and it completely fulfilled my trip to Los Angeles. Everything was excellent! Therefore, we sincerely thank you Ritz Carlton Hotel and the staffs for making our stay in Los Angeles, the best time of our life. We will definitely recommend this hotel to everyone we know and we will be back! Thank you very much. もっと読むExpedia ゲストの適正な口コミ
"Great get-away vacation"
Our first visit to Marina Del Rey was very enjoyable. The staff was very "customer-friendly" and happy to assist.Expedia ゲストの適正な口コミ
"An outstanding experience."
Exellent hotel, could not be faulted. We will definately returnExpedia ゲストの適正な口コミ
"They don't call it The Ritz for nothing..."
From the moment we arrived and dropped our car off with the valet, the hotel's staff made us feel welcome. The front desk was courteous and friendly...they even ran after us with a welcome drink and gave us two free coupons for a drink in the restaurant after arriving...it was so nice and relaxing being able to put our feet up and have a drink over-looking […] the harbour. Our room was beautiful and the beds were very comfortable...we had a really good nights sleep..housekeeping kept us supplied with water, coffee, tea, and chocolates by our pillow every night.. I would definitely recommend this hotel to my friends and family and would stay there again in a heartbeat.. もっと読むExpedia ゲストの適正な口コミ
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