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ロケーション
オースティン (北中央オースティン周辺) に位置するコートヤード バイ マリオット オースティン - ユニバーシティ エリアからは、3 km 以内にハイランド モール、エリザベート ナイ美術館、ハイドパーク劇場があります。LBJ Presidential Library、テキサス大学オースティン校も 5 km 以内にあります。
ホテルの特徴
コートヤード バイ マリオット オースティン - ユニバーシティ エリアには、24 時間フィットネス施設、季節限定屋外プールがあります。公共エリアでは、無線インターネット アクセスを無料でご利用いただけます。この 3 つ星ホテルのビジネスアメニティには、24 時間対応ビジネスセンター、小規模会議室、音響映像設備があります。このビジネス向け ホテルでは、バー / ラウンジなどで食事を楽しめます。ホテルのスタッフがウェディングサービス、イベントケータリング、レンタル コンピュータなどの手配をサポートします。 ギフトショップ、ニューススタンド、日用雑貨ショップ / コンビニエンスストア、ランドリー設備もご利用いただけます。 宿泊者用パーキングの利用は無料です。このホテルは、全館禁煙です。
客室
コートヤード バイ マリオット オースティン - ユニバーシティ エリアの 198 室あるエアコン付き客室にはコーヒー / ティーメーカーと無料の新聞 (月～金)があります。 無料の高速インターネット アクセス (無線) をご利用いただけます。 32-インチ 薄型テレビでは、プレミアムケーブルチャンネル、テレビゲーム、有料ムービーをご利用いただけます。すべての宿泊施設にデスク と留守番電話付き直通電話があります。バスルームには、シャワー付き浴槽、ヘアドライヤー、無料のバスアメニティがあります。 その他のアメニティには、アイロンとアイロン台、ラジオ付き時計があります。 また、予備のタオルと寝具、モーニングコールもご利用いただけます (要リクエスト)。 ハウスキーピングを毎日ご利用いただけます。
Hotels.com のゲストによる口コミ 2012年10月29日 投稿
コメントはありません。
"WiFi"Hotels.com のゲストによる口コミ 2012年09月30日 投稿
It was very nice staying but the WiFi performance was a little weak in my room. Hopefully, it would be improved soon.
"行くべき！North By Northwest Restaurant & Brewery"Hotels.com のゲストによる口コミ 2012年07月30日 投稿
キッチンもあり、清潔で環境もよく過ごしやすいホテル。お隣のホテルのとなりにある、North By Northwest Restaurant & Brewery は、一人でもいけるレストランで、おいしいビールがたくさん！週末には野外ライブもあるそう。もう少し歩けば、Whole Foods Marketにも行けるので、朝食がなくてもへっちゃらです。
Hotels.com のゲストによる口コミ 2012年07月30日 投稿
コメントはありません。
"Nice place."Hotels.com のゲストによる口コミ 2012年07月29日 投稿
Cost performance is good! Do not compare with expensive hotels.
ホテルのポリシーにしたがって、追加ゲスト料金がかかる場合があります。
チェックイン時に、写真付き身分証明書、および現地での追加費用精算のためのクレジットカードまたは現金でのデポジットが必要です。
スペシャルリクエストは、チェックイン時の状況によりご希望に添えない場合があります。また、リクエストによっては追加料金が発生する場合があります。スペシャルリクエストは確約ではございませんのでご了承ください。
このホテルはバリアフリー設備をご利用いただけません。バリアフリー設備が利用可能な客室をご希望の場合、別のホテルを選択してください。
朝食ビュッフェをお召し上がりいただけます (有料)。
ホテルでは24 時間フィットネス施設、季節限定屋外プールなどのレクリエーション施設をご利用いただけます。
以下の料金またはデポジットは、サービスを利用した時、チェックイン / チェックアウト時に、ホテルにてお支払いください。
上記項目以外にも、ホテルが現地で料金を徴収する場合があります。これらの料金とデポジットには税金が含まれていない場合もあり、料金は変更されることがあります。
ホテルのポリシーにしたがって、追加ゲスト料金がかかる場合があります。
チェックイン時に、写真付き身分証明書、および現地での追加費用精算のためのクレジットカードまたは現金でのデポジットが必要です。
スペシャルリクエストは、チェックイン時の状況によりご希望に添えない場合があります。また、リクエストによっては追加料金が発生する場合があります。スペシャルリクエストは確約ではございませんのでご了承ください。
コメントはありません。Hotels.com ゲストの適正な口コミ
"Privacy Violation"
During my stay my room information was given out to a person not listed on the reservation, and without my consent. I called & left the Asst GM 2 voicemails. Upon my third phone call I contacted Customer Service who asked the GM to call me. The following day the Asst GM returned my call & lectured me about how his staff is well trained and that rules […] & standards are in place prohibiting this. I then responded that I understand but my call was to inform him that these rules were violated during my stay. He then proceeded to describe the competency of his staff which I felt was his way of saying he does not believe and/or care about my experience. The conversation continued in a rude and condescending tone & after I got off the phone I called Customer Service again. They emailed the Courtyard that the Asst GM was not to call me back, unless it was to apologize, and that GM was to call me. When the GM called I explained what happened during my stay and told him that I was initially not looking for compensation, that I wanted to inform them of the issue so they could address the problem however now I would like an apology from the Asst GM. I never received this apology. It concerns me that mgmt did not respond to this in a more urgent manner. As a woman with a haunting past I feel strongly about the privacy rights of hotel guests & it would pain me to hear about a guest less fortunate than me who is attacked by a demon from her past as a result of such negligence. もっと読むHotels.com ゲストの適正な口コミ
コートヤード バイ マリオット オースティン - ユニバーシティ エリア (Courtyard by Marriott Austin-University Area)からの返信 Thank you for taking the time to share your concerns about your recent experience at our hotel. Please know that we do take the safety and security of our guests seriously, and I apologize that you were uncomfortable during your stay or felt that we didn’t handle any of your concerns with the utmost respect or immediacy. We understand your complaint and have reminded our associates the importance of guest privacy and have reviewed our policies with them
"Convenient; Extremely friendly and helpful staff"
The property is a little tired and the lobby is being refurbished. the room was fine. The bathroom is small but otherwise the room was fine. the staff was extremely friendly and helpful. I arrived early and had no problem checking in two hours before the posted check-in time. I would stay there again without reservation.Hotels.com ゲストの適正な口コミ
コートヤード バイ マリオット オースティン - ユニバーシティ エリア (Courtyard by Marriott Austin-University Area)からの返信 Dear Guest, We really appreciate you taking the time out of your schedule to leave feedback about your stay with us. I am very glad the staff was able to get you accommodated and the room met your standards. We look forward to having you back with us the next time you travel to Austin!
"ok at best."
Older hotel but everything worked and it was clean. The $10 breakfast was worse than most free hotel breakfasts I get everywhere else. I wont stay here again, but only because there are much better options for the same or less money in Austin.Hotels.com ゲストの適正な口コミ
コートヤード バイ マリオット オースティン - ユニバーシティ エリア (Courtyard by Marriott Austin-University Area)からの返信 Dear Guest, I am sorry to hear that you will not be staying with us again the next time you travel to Austin. We are an older hotel however we are slated to be receiving a renovation in the near future. At that time, our breakfast will be completely made over as we will be converted into The Bistro which offers a wide selection of breakfast and dinner options. Please keep that in mind the next time you make your reservations to travel to Austin and hopefully we can gain your business back! Please let us know if we can be of any further assistance to you.
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"Bathrooms are very small"
The rooms are much smaller than a typical Courtyard Marriott. The hotel felt beat down.Hotels.com ゲストの適正な口コミ
コートヤード バイ マリオット オースティン - ユニバーシティ エリア (Courtyard by Marriott Austin-University Area)からの返信 Dear Guest, Thank you for taking the time to leave feedback about your stay with us. Since we are a conversion property, the rooms are not typical of a Courtyard build and for that I do apoligize. We are schedule to go through a renovation in the near future and that should make a big difference at the property. I am sincerly sorry that your experience was not exactly how you expected but, I do hope it does not keep you from keeping us in mind the next time you travel t the Austn area!
"Fantastic"
We had a wonferful stay! Great room, super friendly staff, and the indoor pool next door was awesome! I even forgot a razor and they not only had obe, they brought it and shaving cream to my room! A+Hotels.com ゲストの適正な口コミ
"Nice Hotel & Friendly Staff"
I've stayed here several times the last few months and each time it has been a wonderful hotel. Very clean and nice comfortable rooms. The hotel staff are always friendly and helpful! I highly recommend giving this place a try!!Hotels.com ゲストの適正な口コミ
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"Polar Bear Shower Club"
The hot water in the shower was...inconsistent.Hotels.com ゲストの適正な口コミ
im very pleased with my experience at the courtyard and i will retun againHotels.com ゲストの適正な口コミ
コートヤード バイ マリオット オースティン - ユニバーシティ エリア (Courtyard by Marriott Austin-University Area)からの返信 Dear Guest, Thank you so much for your feedback about your stay with us. I am so happy that you had a great experience and even happier that you plan to return. Please let us know if you need anything before then!
No complaints! We felt at home the moment we got there, loved the staff and the location was close to everything for our Texas Relay weekend stay!Hotels.com ゲストの適正な口コミ
コートヤード バイ マリオット オースティン - ユニバーシティ エリア (Courtyard by Marriott Austin-University Area)からの返信 Dear Guest! Thank you for taking the time to leave feedback about your stay. I am happy to hear that we were able to meet your needs while you wer staying with us and that you had a great time while visiting Austin. Please let us know if we can be of any further assistance!
Breakfast option too expensive. Hotel reception staff was excellent. Good locationHotels.com ゲストの適正な口コミ
コートヤード バイ マリオット オースティン - ユニバーシティ エリア (Courtyard by Marriott Austin-University Area)からの返信 Dear Guest, Thank you very much for taking the time to leave feedback in terence to your stay with us. Soon we will actually be going through a renovation and that will include getting The Bistro. With the addition of The Bistro, we will have several options ranging in price for breakfast AND dinner so, please come back and visit us after that takes place! Additionally, I want to thank you for commending the staff. it is obvious they are very passionate about what they do and are great at taking care of the guests! Thanks again for your feedback!
"No breakfast?"
At all the hotels I have stayed lately, except for this one, breakfast is included. I didn't ask because I thought it was a given. Apparently not. I'll ask next time.Hotels.com ゲストの適正な口コミ
コートヤード バイ マリオット オースティン - ユニバーシティ エリア (Courtyard by Marriott Austin-University Area)からの返信 Betina, I wanted to apologize for the miscommunication about breakfast. Being that we are a Courtyard product, we have a cafe that makes breakfast each morning for our guests as opposed to just having a continental breakfast like many other hotels do. By offering this breakfast option, we can ensure that our guests are getting fresh made food items that have not been pre-packaged and re-heated. Again, I am sorry for the miscommunication about the breakfast but, I hope this does not deter your from staying with us the next time you travel to the Austin area. Should you need any further assistance, please do not hesitate to let us know! Sincerely, Joshua Still Assistant General Manager
"Good value for your money"
The hotel has agreat location, the staff are friendly and the rooms are clean and comfortable. I would recommend it.Expedia ゲストの適正な口コミ
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"Courtyard Marriott"
The hotel was nice enough, staff was great. Was not our first choice but was nicest, closest location to downtown Austin. I would stay again, though.Hotels.com ゲストの適正な口コミ
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"Nice Hotel & great staff!"
This hotel was very clean, nice and comfortable. The hotel staff were always friendly and happy to help in anyway. Our only complaint was the A/C in the room. It didn't really cool our room down and the temperature outside was in the 50's. Our room seemed to stay very hot. The temp always showed to be in mid to high 70's even though it was set on 68. […] This was the only problem we had with hotel. It is located very conveniently for all our downtown needs and easy to get in and out of! もっと読むHotels.com ゲストの適正な口コミ
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"Great for business travel"
Very comfy and quiet room. A bit tough to find in the spaghetti of Austin freeways, but VERY convenient once you've figured it out (I got a GPS). I really liked the 24-hour "shop", with frozen entrees & ice cream, beer & wine and sundries. A must for late-night working! Good hotel for business and visiting UT.Expedia ゲストの適正な口コミ
"Awesome!!!"
It was a great hotel.. Rooms were clean and nice!!Expedia ゲストの適正な口コミ
"Great deal for price"
Great deal for price. The only issue was actually getting into the parking lot and finding it; I am from the area and still had some difficulty.Expedia ゲストの適正な口コミ
コートヤード バイ マリオット オースティン - ユニバーシティ エリア (Courtyard by Marriott Austin-University Area)からの返信 Dear Guest, Thank you for taking the time to leave feedback in reference to your stay with us. I definitely understand the concern that you had locating driveway. We are about to go through a renovation at the hotel so we might be able to look at additional sinage to assist guests in locating the driveway of the hotel. Again, thank you for your feedback and I am sorry that you had problems locating the hotel. Should you need anything further, do not hesitate to let us know! Sincerely, Joshua Still Assistant General Manager
"weekend stay"
Nice area, close to downtown, good service from the employeesHotels.com ゲストの適正な口コミ
"Ok hotel if you get a good price."
The hotel is under renovation but the hotel did give complementary breakfast and wifi to make up for the fact. (Normally would cost for each of these items) We did enjoy it was a hotel (safety) because the surrounding area was not as nice. The hotel elevators took 10 minutes to get one (slow elevators) which was a little annoying. The room was clean, […] comfortable, and good tv selection. There was no water pressure in the shower and the hot water did not last long. もっと読むExpedia ゲストの適正な口コミ
Bathroom was very small. Comfortable bed.Hotels.com ゲストの適正な口コミ
"Very convienant to everything"
Very pleasurableHotels.com ゲストの適正な口コミ
"Way off the map north of univerity and downtown"
The name on this Courtyard to Marriott Austin-University Area is deceiving. It is a good 3 miles from the university and a $14-15 taxi ride to downtown. We thought if it was in the close vicinity of the university it would be close to downtown, but instead was 3 miles further. Unless you have a car it is a nowhere place to be stuck at.Expedia ゲストの適正な口コミ
A little noisy. No fridge and small bathroom.Hotels.com ゲストの適正な口コミ
"convenient stay"
The hotel is very accessible and was very clean. The front desk staff was courteous and knowledgeable. :-)Hotels.com ゲストの適正な口コミ
"Chuck"
Great hotel for the price offered through hotels.com location is great rooms are really clean great serviceHotels.com ゲストの適正な口コミ
I must say the overall service was great. The people at the front desk took care of our every need. The only down fall was the continental breakfast. It wasn't in anyway free. You had to pay $10 for the buffet and honestly non of the food was very enjoyable to eat. But other than that, is a great place to stayHotels.com ゲストの適正な口コミ
"Very Nice Hotel. Gotta Drive To Get Anywhere."
Staff was extremely courteous. Bed was awesome.Hotels.com ゲストの適正な口コミ
"Top of the line Customer Service"
The customer service was incredible we did have to change rooms due to a problem with the first room on cleanliness but they moved us to a nice room that was clean and bent over backwards to accommodate us and make it an easy transition to another room.Expedia ゲストの適正な口コミ
"Good hotel"
Older hotel but located near everything. Staff very friendly and courteous. I would stay there again if I'm in the area.Expedia ゲストの適正な口コミ
I thought it was a nice experience to stay in this hotel. Barbara at the front desk was personable and knowledgable. I would stay at a courtyard marriet again. :) Please send me a discount coupon for another Courtyard Marrriet for next time. Thank you!Hotels.com ゲストの適正な口コミ
"Did not even clean the room"
Shower was hot then cold Could not even clean the room During my 2day stay Only positive was a cheap breakfastHotels.com ゲストの適正な口コミ
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"Meh"
Its a decent hotel, in a really inconvenient area.Hotels.com ゲストの適正な口コミ
"Starting to show it's age..."
I have stayed at this property in the past and I must say that the rooms are starting to show their age. Paint was peeling above the shower on the bathroom ceiling and the towels were paper thin. Was also disappointed that there was not a microwave or mini fridge in the room. Other than that, the room was okay, worth what we paid. On the plus side, […] staff was very friendly and made us feel welcome. もっと読むHotels.com ゲストの適正な口コミ
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"Great Hotel for an overnight stay."
Clean, Good Bed, just limited space to walk between end of bed and dresser with TV on it. Breakfast was good, price was fair.Expedia ゲストの適正な口コミ
"Awesome"
AmazingHotels.com ゲストの適正な口コミ
"Comfortable stay"
We had a comfortable stay here. This place is visited by business travelers as well as families. The staff was very courteous and responsive. We liked the hot breakfast, as well as the small convenience store located in the hotel.Expedia ゲストの適正な口コミ
"Good experience"
I had a good stay in the Hotel. The staff was always nice and the room was clean.Expedia ゲストの適正な口コミ
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