メルキュール オークランド (Mercure Auckland)格安予約

　利便性は高いと思いますが、スタッフの事務的な応対やエントランスの狭さなどがちょっとマイナス要因かなと考えます。

ラロトンガから日本へ帰るトランジットで１泊しました。２４时间運行しているエアバス エクスプレスの終点近くなので早朝出発でも問題なし。 プリトマート駅の隣りなので移動には便利か。 部屋は普通のビジネスホテル並みで、バスタブ付きでした。値段相応です。 インターネットはLANケーブル接続で时间又は１００MBとかの容量で課金されるシステムなので不便。 使用しませんでした。 今時の主流はWi-Fi接続でスマートホンが使える時代なので残念です。 早朝出発なので食事はしていません。 何時もそうかは解りませんが、街中でバカ騒ぎしている大声が夜中じゅうしていて気になりました。 オークランドの街並みは綺麗でしたが、早朝にチャックアウトしてバス停まで行く間に多数のたばこの吸殻やガムが吐き捨てられていてガッ […] カリしました。 オークランドってそんな街でしたっけ？ もっと読む

チェックインし、まず部屋の狭さに驚きました。 そして、予想外に小さいベッドのサイズにも。。。 フロントに確認したところ、日本で予約時に表示されていた「クィーン」はニュージーでは「ダブル」相当とのこと。 下調べが足りなかった自分を責めましたが、何だか釈然としない想いを抱いてしまいました。 写真、恐るべし。。。 なので、こちらは４泊の予定をキャンセルし、１泊のみで他のホテルに移動しました。 ただ、アクセスは文句のつけ様がありません。 オークランドの交通の始終着点「ブリトマート」まで徒歩１分かからない立地。 オークランドとというCITYでの機動性・アクセスを重視するのであれば、良いホテルなのではないでしょうか。

ダウンタウンを網羅するバスへのアクセスが極めて良く、観光の拠点として利用価値の高いホテルです。空港への往復も簡単便利でした。ハーバーへも2~3分と近く、ホテル近辺のショップも充実。私が泊まった部屋からのタワー等の眺めも楽しめましたし、通りに面していましたがとても静かで快適でした。オークランドを旅する多くの人に是非お勧めしたいホスピタリティーの高いホテルだと感じました。

鉄道、バス、フェリー、エアバス、全ての乗り物の乗り場が近くて移動に非常に便利な立地です。 ホテルそのものの印象は可もなく不可もなくって感じでした。　値段は安いので基本的にホテルに寝るために帰ってくるだけなら、満足出来ると思います。 チェックイン前、チェックアウト後も荷物を預かってもらえるのは助かりました。

ウェリントンから列車を利用しましたので駅近くとのことで予約・滞在しました。駅に隣接していたほか市内中心部、港も近く、近くにはショッピング・モールもあり大変便利でした。空港へのシャトルも希望時間に予約していただきおおいに助かりました。

CITYの中心にあり、立地はとても良い。お部屋は普通。 ただフロントの対応は笑顔は全くなく、無愛想でした。同じ日本の方なのにこんなにも無愛想なものか・・・と正直旅に来たものとしては一気に気分を慨しました。（スタッフ同士で話をしていた時は笑いもあったが、接客において笑顔がないのは一番疑問に感じます。）やはり、旅行の楽しみのひとつであるホテルでの滞在を前にとても嫌な気分でした。親切さや接客でのサービスは勧めません。

It's convenient to go shopping.

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路線バス・リンクバス（観光スポットを回る便利な循環バス）・シティサーキット（無料循環バス）のバス停、フェリーターミナル、鉄道駅のいずれもが、このホテルから徒歩５分以内に在り、２４時間営業のカフェ、大きなフードコート・食品スーパー（いずれもウェストフィールドビル）、もホテル周辺にあるので、外食・内食に困らなかった。 ツインルームではカードキー２枚渡されるので同宿者との別行動もとり易く、フロントに鍵を預ける必要が無いのも気楽で良かった。室内のセキュリティボックスは暗証番号を自分で設定する使いやすいタイプだった。 全般的にミニマムではあるが必要十分なサービス体制であり、室料水準と対比すれば満足度は高い。

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Perhaps my only grizzle was having to pay 40.00 per night for car storage and maybe this could be built into the Hotel cost (or at least include a car valet while it is in storate.)food for thought. Otherwise overall very happy

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carpet ripped in rooms.............1 of our rooms had carpet torn as u opened door causing 1 our guests to get her foot hooked in it and tripping.........rooms werent clean

The hotel is in a prime location; walking distance to the harbor, the queen street shops, restaurants, etc. HOWEVER, the building itself is quite old and so the renovations don't quite meet the modern-day standards. for example, the temperature in the room is very difficult to control with the antique set-up; the wireless internet is a joke as is the […] 'cable' in-room internet; the tv offers about 5 channels; i tried to ring the front desk several times during my 4 day stay and they rarely answer the phone; oh, and the elevator doesn't stop level with ANY floor, so watch your step and be ready to heave your luggage over the ledge! もっと読む

hotel room was clean and comfortable but the hotel is in great need of a facelift. staff were nice and helpfull and top floor bar and restaurant was nice.

Close to vector arena and the waterfront. Great spot.

Great hotel in a central location in Auckland.

The Hotel is located right in the CBD near Britomart and the viaduct basin so couldn't be in a better location. The Hotel is showing its age a bit with our room having some modernising but could do with a complete refurbish. Overall though, there were no complaints and we would stay there again.

Hotel was of a good standard and close to water front and train station. Room was clean. Not a wow hotel but suited us we had a concert at Vector Arena and that was a 10 minute walk from the hotel.

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this hotel is very close to the britmart railway station;ferries; bus to the airport and local buses.It is just around the corner from Queen street with shops and resturants.

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The location of the hotel is good, but the room itself was not very comfortable. Two adults stayed in one room with a queen size bed. There was only one chair in the room and only one bedside table, and the air conditioner did not work properly. The valet parking is expensive. The volume of the television even at maximum could only be heard with the […] window shut, not from outside noise, but apparent faulty T.V. I wouldn't choose to stay here again. もっと読む

rooms need updating too much sound from street

very convienient for the town and what we wanted it for, a very comfortable stay, would defiantly stay again. Breatfast was superb. Thankyou.

The hotel is centrally located next to the Britomart, the central bus terminal and the ferry docks. This is a very good neighborhood and convenient is my point. The room was kind of small and the mattress dated but the hotel was clean and safe. There is a good exercise room with a harbor view which kept me on the treadmill longer than usual. My trip […] was business not romantic so this property offered good value for the money. もっと読む

Best than ever: the hotel location just close to the Marine, where several restaurants are excellent choices for dinner or only HH.. They have a great Bar in the top of the hotel, really good to take a beer.

We checked in and the room airconditioning was not working. The hotel changed our room and then we discovered the flush system was not working. We complained to the reception and we were advised that the flush system in the hotel was not working (amazing....). We were advised that the flush system will be fixed in 30 minutues. We came back to our room […] 5 hours later and no fix to the flush. After we complained strongly they shifted us to another room. Very poor management in a crisis... もっと読む

Situated close to pier and local restaurants this hotel is a good choice. Standard rooms are not so great but an upgrade to a higher floor will resolve this. Restaurant food is delicious however eat earlier in the evening as they start setting tables for breakfast at 10pm. Good gym facility but lack of towels so call housekeeping. Internet in reception […] not fit for purpose as only 6mb for free. After travelling US for 3 months NZ is expensive! もっと読む

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very convenient location - close to harbour area and downtown shopping.

Stayed there for 2 nights. Booked thru Hotels.com. At the special request column, requested for a room on higher floor. Was pleasantly surprised to be given a room on the 11 th floor upon checking in.. No great view but room was quiet. Room was clean, std hotel amenities but location was great. Less than 5 min walking distance to Airbus stops. Hotel […] is next to Britomart so easy to get around either via the free Citylink bus or Metrolink buses or even the trains! もっと読む

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Within walking distance of cruise ship, train station, and central business district. Great location.

Stay here is you want a very accessible & convenient location from the airport, to the harbour front & shopping belt. My car rental company, Apex, is also just less than 5 mins away by car.

My friend and I enjoyed our stay at this Hotel. It was extremely clean and tidy and the room was very comfortable. My only fairly small problem was that as I arrived at 10pm I was unable to get anything substantial to eat, only some Wedges, and the other thing was we had to wait some time to get the car for an inportant meeting which made us a bit late. […] However I would not hesitate to recommend this Hotel to others. もっと読む

Friendly staff, great room for the price and a stone's throw away from Vector Arena, excellent choice for the one night stay after a concert.

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A magnificent hotel with a amazing view of the harbor and the city from the awesome restaurant on the top floor. Excellent value for money. Thoroughly recommended.

I stayed for a few days over a weekend to combine business and holiday. The hotel is indeed very well located within a short walk to everything that counts. The room, however, needs serious improvements. Not only is it loud (from outside - I had a room far away from the lifts) but also old...very old. The AC is dusty and everything else is from the […] 70's - which is good when it's meant to be retro but not when it has actually never been changed. I will not stay here again. Accor unfortunately does not always grant a good stay. I recommend to not stay here. もっと読む

The Mercure Hotel, Customs St., is well located for business or holiday visitors - close to Waterfront, Viaduct Basin etc and Buses, and trains etc. I would recommend it to others except for the cold (in both senses) reception area and in the very poor lighting in bedroom area. Perhaps the intention was to create a romantic atmospnere? However, it was […] next to impossibile to read - the lighting is bad! One other poor feature was the lack or chairs - one seat for a double room is odd. Although the staff were offhand about our request for an extra chair they did manage to produce one. Next time I will need to bring a stronger light to plug in! The hotel information brochure are out of date. The Restaurant was not closed for renovations - that, apparently was over a year ago! Also coming from Christchurch I was alarmed at the stupid instructions. They have not been thought through and it makes me wonder what the staff training was like! Even school kids know better what to do. もっと読む

Very convienent location, close to shopping, restaurants, waterfront and train stations. Noisy location with traffic at night. Ask for a room that is not near the lifts which at night contributes to the noise.

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Don't expect much except good location; however, I know that there are much better hotels nearby, so even if it costs a few dollars extra, it would be worth it to stay somewhere else. I read the reviews online before booking, so I can't say I wasn't warned! Thought I would check it out anyway, the pictures looked nice - figured even if it was a step […] down from those images it would be okay. So I booked the most expensive "King Bed" room for 3 nights, thinking surely, since it was the priciest, it would look like one of the pics. Having read online that some rooms seemed to be nicer than others and that the noise from outside can be a bit overwhelming at night, when my boyfriend and I arrived I asked the woman at the counter if we could please have one of the nicest rooms especially since we were to be guests for 3 nights. She said no problem, and mentioned that our room would be on the 7th floor. I think she assumed a good room meant one with a view of something/anything. When we opened the door to 704, I was shocked and embarrassed. I apologized profusely to my boyfriend, who thankfully knows I would have never picked such a room had I been properly informed. At this point we should have marched right back down to the desk, but we were late for our dinner and evening plans, so there was no time for arguments. I travel for a living, so I have stayed in my fair share of hotels (to say the least). So believe me when I say the room was EXTREMELY small - just big enough to smash in the "King" size bed between the wall and the windows. Which, despite the label "King" (handwritten in permanent marker) on the bed cover, clearly was a Queen. The bed was old, slightly sunken, had two flat pillows, and the spread was a ghastly beige throwback from the 70s. The decor was set to match: boring, beige and ugly. There was an outdated TV on the desk which was attached to wall, two bedside tables also attached to the wall and that was it. That’s all there was room for! The place was もっと読む

Great value, very well priced and I would stay there again. Thank you.

This hotel really sucks!

We stayed in the hotel for three nights before leaving New Zealand. We were checked in immediately with no fuss and the staff were very polite and helpful. The room was a little small but perfect for our needs as we were out during the day. It is within walking distance of restaurants, bars and shops. It is also very close to Britomart which would allow […] one to get trains and buses to other areas outside the city centre. The airbus service also picks up and drops off close by so it is very convenient for people just arriving from the airport or on the way to it. Because of the location I was expecting it to be noisy from the traffic outside but it was not bad at all and had very restful sleeps there. I would certainly stay here again and also recommend it to friends and family. もっと読む