ホテル フェニキア マルタ (Hotel Phoenicia Malta)

立地もさることながら、サービスがよかった。雰囲気もよい。

Hotels.com ゲストの適正な口コミ

眺めの良くない部屋（駐車場に面している）の割に、高めの価格設定のときに泊まったせいか若干の割高感がありました。でも海外の日本人向けでないホテルとしてはvery goodです。 ホテルの人のサービスにはばらつきがあるように感じました。良い人は本当に感じよかったので全体的にはとても良い印象でホテルを後にしました。チェックイン時には部屋にストックのなかったポテチが、宿泊3日目の清掃後に突然補充されており、私が食べたことにされてしまってましたが、最初から無かった旨を伝えたらすんなり取り下げられました。当たり前ですが。設備はまあそれなりです。プールが素敵でした。日本の良いホテルの品質とは比べられません。立地は申し分なしですよ。ホテル評価とは無関係ですが、ホテル名は「フェニキア」ではなく「フェニシア」が […] 正しい読みなので直したほうがいいかと。。 もっと読む

Hotels.com ゲストの適正な口コミ

自分も日本人なのですが・・・（一応すべて個人手配で色々と回っていました） 朝食時、ツアー客とおぼしき日本人の団体がいて、ちょっと雰囲気が・・・でも、これはどうしようもないですね 立地は中心部に徒歩１～２分でいける場所であり、とても便利でした シチリア島のホテルもそうでしたが、マルタ島でも朝食にスパークリングワインが出ていて（もちろん無料）びっくりしました。普通、朝食にアルコール類はあまり出ないと思っていたのでそれだけで驚きでしたが、まして泡が＾＾ 嬉しい喜びでした（もちろん朝から飲酒） 事前にリサーチしていた近隣のレストランについてホテルのフロントで意見を求めたところ、色々とアドバイスしてくれました。おかげさまで、とても満足のいく夕飯を取ることができました。やはり地元に聞くのが一番です […] ね（事前のリサーチは必要だと思いますけど） もっと読む

Expedia ゲストの適正な口コミ

チェックインの３日後（２泊３日）にチェックアウトするがその日は、 ８．３５発ローマ行のため、６．００ホテル発、そのため５．００に ウエイクアップコールを頼んでおいた。 ところが一切鳴らず、偶々もっと早く目覚め再度寝なかったため 事なきを得たが、レセプションの人にクレームのところ、オートマティックに コールを発信しているが故障していたようだとのこと。 ホテルの信頼性を一気に失わせしめた。 この日はローマ経由サン・マリノまで行く予定で、もし寝過ごし乗り遅れていたら 以降１０数日の旅行全体が滅茶苦茶になるところだった。 ホテルには別途ｅｍａｉｌでも連絡している。 上術の如く最後の最後で評価は最悪に転落したが、それまではロケーションと言い 大変気に入っていて、残念なことである。

Expedia ゲストの適正な口コミ

送迎、ダイビング、フェリー、他国ツーアまで色々の手配をしてもらった。非常に丁寧で、満足しています。 ホテルの室内温水プールもお勧めします。

Hotels.com ゲストの適正な口コミ

部屋は清潔で交通の便もよく、満足です。 昼間は、バスターミナルの脇で汚れが目立つのか（？）外見は少々古くさく見えるので、ちょっと残念ですが、中は、さすがにきれいで、部屋の居心地も空調もよかったです。 マルタに関するガイドブックがあまりなく、情報不足の中、コンシェルジェがもっと色々情報を提供してくれるとよかったのですが、その点は、あまり合格点ではなかったです。欧州の人々はみんな立派なガイドブックを抱えていたので、そこまでの情報提供は必要とされていないのかもしれませんね。日本語の情報はあまりないので、ぶっつけ本番で楽しむしかないかもしれません。それでも、十分素晴らしい滞在となりましたので、ご安心を。

Hotels.com ゲストの適正な口コミ

The hotel was very well positioned for using the buses and sightseeing in Valetta. Service in the hotel was friendly and helpful. The pool was kept very clean. The gardens were beautiful. Good access to internet.

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Hotels.com ゲストの適正な口コミ

Friendly staff, quality hotel, good location for sightseeing in Valletta.

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The hotel staff were exceptional, very pleasant and helpful, so the overall service was very good. The location of the hotel is superb, walking distance to the beautiful city of Valletta and next to the the bus station, making it very easy to get around the island. The hotel is in a beautiful building, but I felt that it needed a refurbishment. The […] furniture etc is looking a bit tired, especially in the room we stayed, Executive Suite 111. もっと読む

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Hotel was fine but the main thing that let it down for me was that the room was too hot. The air-conditioning can't be changed to anything but 25'C - who decided that everyone wants their room at that temperature. OK one other small complaint - there was nowhere to put my bag to open & close so it stayed on the floor for 5 nights.

Hotels.com ゲストの適正な口コミ

The reception staff was very good but we were disappointed with bar staff. They made us feel that we were in their way. Our room was very comfortable with superb view but unfortunately it is not sound proof, the french windows would not shut tight so you could hear the traffic. We didn't mind hearing the traffic which usually died down at night, but […] the noise during New Year's night was awful. There was a concert at the square and very loud club music played till 3 am. もっと読む

Expedia ゲストの適正な口コミ

The hotel was fine. - conveniently located right outside the old city walls - and right next to bus stops. Great view of the New Years fireworks from the front rooms facing the street.

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Great location for exploring Valletta and Malta. Right next to Valletta's main bus station meaning pretty much anywhere on the island is only one or two bus trips away. Because of this, I'd avoid the taxis. They are expensive and the drivers have a high opinion of themselves. They refuse to use the meters and always try to charge Eu20 however long the […] trip. A two minute walk from the hotel and you're "in" Valletta. From there you are no further than a 20 minute walk from anywhere in Valletta. Impressive bar and public areas and lovely gardens with some great views over to Sliema. Staff were all very friendly, attentive, helpful and welcoming. Room was a good size and well maintained (we had two small balconies with nice rattan furniture), slightly old fashioned in its furnishings, but still comfortable. The bathroom was very poor for a hotel of this type - old fashioned and in serious need of a comprehensive refurbishment. Breakfasts were good and plenty on offer, but soya milk was not available for the dairy intolerant amongst us. A great, well run hotel in a convenient and pleasant location. もっと読む

Expedia ゲストの適正な口コミ

Easy, friendly hotel with responsive staff and great location.

Expedia ゲストの適正な口コミ

The hotel is wonderful and a good location the only downfall is the fact that there is a lot of building work going on, this is on the walkway into Valetta, am sure it will be fabulous when finished.

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We have stayed here many times and have never been disappointed; from the reception staff to the rooms to the restaurant to the beautiful gardens and pool. Well situated at the entrance to Valletta, a minutes walk from the bus terminus and cafes, bars and places of interest, there is so much to do on the doorstep of the hotel you don't need to go far […] to find everything you could want. Definitely a place to return too. もっと読む

Expedia ゲストの適正な口コミ

the hotel is perfectly situated in order to get the best out of the city of valletta,being literally just outside the city walls.having spent mornings viewing things historical,afternoons were spent lounging around the pool,drinking reasonably priced drinks and enjoying excellent snacks.evening meals were spent in both the pegasus and phoenix restaurants […] as we prefer to stay in house at night.we chose the basic room which was more than adequate and would certainly stay there again. もっと読む

Expedia ゲストの適正な口コミ

I had always been told this was the best hotel in the world for the last 40 years and so I took my wife for our silver wedding aniversary celebration. We were not disapointed. Upon arrival on Thursday we were invited to a reception in the Palm Court where the free wine flowed and then in for a fabulous buffet. In our room was a bottle of champagne on […] ice and local sweets. The room was spotless and the balcony view of the harbour also looked out on a football training pitch - some players were good! It was a pleasant strool to the pool and bar where the loungers were so comfortable a decent afternoon snooze was had before the very large pot of tea was brought over. Prices were higher than outside the hotel but they are not 5* decadence. We found Valletta restraunt prices to be half the price of others in the tourist towns, and the small cafes and coffee shops for the locals were brilliant, its worth walking out and going local. If you want ultra modern 5* then this is not it. The Phoenica is old school 5*, a place of opulent luxury with superb service. We will certainly be back for a long weekend next year. もっと読む

Hotels.com ゲストの適正な口コミ

Well situated close to the City wall of Valletta. Easy access and good parking facilities. The gardens cover 7 acres and incorporate a good sized open pool area with great views. The hotel dates from the 1940's and is in need of updating. It is described as 5 star but fails to reach this standard. However, it is very comfortable and the staff are anxious […] to please. I would use this hotel again. もっと読む

Expedia ゲストの適正な口コミ

Pleasant hotel, with good staff, it could do with some refurbishment, some areas a little tatty. Having said that, we enjoyed our stay.

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Greeted enthusiastically; very smooth check in, passport etc. Delightful accommodation. We were helped in all the things we needed including a late check out and help with our luggage. Cannot fault the staff who were smiling and helpful at all times.

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Common parts and externally it's a wow. Get to the rooms and they're shabby I'm afraid. We were aware of this before so only a slight disappointment - especially the severe damp patches in the bathroom. Pool area nice but busy - rarely anyone in pool itself. Jug of cheap sangria was very expensive. Service was good and friendly but not quite there […] from all staff. General Manager, great. Didn't try the food, had breakfast elsewhere and the occasions we wanted room service at 11pm, they were on very limited menu only. Very good value could be had at so many other places too. Really enjoyed our stay here and would consider returning for the location mainly. もっと読む

Hotels.com ゲストの適正な口コミ

One of the best hotels we have ever stayed in, and we have visited over 40 countries now. Rooms are spacious, comfortable and clean, food and drinks were excellent in the main and terrace bar, staff were great throughout the hotel. Beautiful Gardens, great location and good value overall. Highly recommended.

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This is a very old fashioned hotel and all the more delightful for it The staff are friendly and all helpful, and lean over backwards to solve any problems. The situation of the hotel is ideal for sightseeing, being next to the bus terminal and just outside the gates of the old city. I would love to get back soonest

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Great 4 star hotel, not quite up to the 5 stars. Very good location in Valletta city, food very good in the hotel, also some very good resturants in the same area. Concierge in the hotel very helpfull in this regard. Swimming pool area has fantastic views down over the old city.

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This hotel has old fashioned standards of service and presentation which were pleasing and very welcome. Prices at their different bars were over the top , mostly twice and sometimes three times the price of other establishments. Staff and management were cheerful and very helpful.

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It seems like you have to deduct at least 2 stars for every star on Maltese hotels. The reception staff was friendly and the breakfast buffee was acceptable. But the hotel is quite run down and the the bathroom was not cleaned completely. But it was the best hotel of the ones I stayed at in Malta.

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3 out of the 4 nights here we were kept awake until the early hours by loud music both from a wedding on 2 occasions and on 3 nights by a fun fair about 100yds away. The dining staff are very sweet and breakfast was good. However this hotel is in serious need of attention. Looking at the info about the hotel on line, it gives the impression of being […] an up market,fashionable 4 star hotel. In reality, it is a tired package holiday 3 star hotel. もっと読む

Expedia ゲストの適正な口コミ

A lovely getaway with old world charm. Excellent situation near all the buses you'll need to get around. Staff couldn't be more helpful.

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The hotel is well situated just outside the walls of the old town of Valletta and next to the bus station, which is a convenience - it in no way interferes with the peace of the hotel. The gardens are well kept and the pool area well positioned with an excellent bar and bar service. We found it convenient for our holiday to combine tours on the local […] transport in the mornings,relaxation by the pool in the afternoon, and visits to Valletta in the evening. もっと読む

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A great hotel ideally situated for exploring Valetta. Despite its location (right next to the bus station: very handy), it was quiet and felt like a bit of a hidden oasis, actually, with its peaceful gardens and a light and airy lounge area. Some of the reviews I read before booking said it was a bit shabby and not quite up to 5* standard, but I found […] it very pleasant. Probably not the place for you if you're looking for somewhere quirky or distinctive, but I'd definitely stay here again. Possibly not great for young kids either - and certainly the bulk of the guests seemed to be couples or families with older children. もっと読む

Expedia ゲストの適正な口コミ

Super hotel with friendly and helpful staff. Great location for just walking into Valletta. Echoes back to an old Colonial era, with the odd Art Deco touch here and there. Many rooms have been up-graded, mine was one of them - small room, but adequate as simply a base to venture out. Nice peaceful gardens to sit in with a small, over subscribed pool […] area, with not enough loungers to go round. Very comfortable large lobby bar. Very popular with both young and old. I'd stay again, it was very convenient indeed. もっと読む

Hotels.com ゲストの適正な口コミ

We had the most basic twin room and it was still a good size for the two of us, we had a nice view of the harbour. Lovely pool area reached by walking through the pleasant gardens (although the pool is not massive if you have children but it is all the same depth, and there is a small pool for the little ones). Despite visiting the hotel in July at […] the start of the summer holidays it did not feel busy or overcrowded. Great location, right by the bus station and the cit of Valetta. Friendly and helpful staff, we were even be able to check in three hours early as our room happened to be ready when we arrived from the airport. I would definitely stay here again if revisiting Malta. The only fault we could find was our bathroom tap dripped! もっと読む

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Perfectly located for a short visit to Valetta - extremely comfortable with very friendly and professional staff. Have now stayed twice and would not stay anywhere else if I need to be n the southern part of Malta

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Unbeatable location, beautiful garden with amazing views, excellent breakfast with champagne included, confortable room, great value for money. This is definitely one of the best hotels in Malta if not the best. Highly recommended.

Hotels.com ゲストの適正な口コミ

Very nice hotel. Staff all pleasant and very helpful. Nice and relaxing atmosphere.

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Had a glorious week in Malta based at the Phoenicia, totally relaxed by the end of it and very reluctant to leave. Have promised a speedy return soon.

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Fantastic old fashioned service, with no expectation of tips! First class building with great ambiance.

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We have been staying at the Phoenicia for ten years now and we have always had a relaxing and pleasant stay. The refurbished rooms we have stayed in, both harbour view and executive, have been most comfortable and very clean. However, the windows are in need of replacement. The range of food and beverages at the buffet breakfast was extensive and frequently […] replenished. We particularly appreciated our eggs being cooked to order. The majority of the waiting staff were efficient and friendly as were the reception staff. Check in and check out were speedy and smooth. The pool area is in a fantastic location, reached by way of a short walk through well tended and pretty gardens. It was picturesque and benefitted from a bar and restaurant service. The area was further enhanced by the spectacular view over Manoel Island and Sliema. I would say however that some of the sunbeds and cushions are in need of replacement. Public areas are very clean and well staffed. Free Wi-fi is available in the public lounge. On this occasion we did not use either the restaurant or the bistro in the hotel but both were fine on previous visits. もっと読む

Expedia ゲストの適正な口コミ

Lovely art deco hotel, with beautiful reception room and good restaurants. Rooms on the small side (and absolutely take one with a view). Pity there is no (free) wireless in the rooms! Staff very kind and competent.

Expedia ゲストの適正な口コミ

There are positives and negatives to staying in the Hotel Phoenicia. It is very well located and handy for people going on bus excursions. The pool looks good and the bar is chic. Our room (the man at the desk proudly informed us we had been 'upgraded' to a suite) was spacious and the bed comfortable. However, the hotel is really tired and outdated. […] All the paintwork is old and the surfaces are chipped. The room itself looked liked it hadn't been renovated in 35 years. The appliances were antiques (and not in a good way) and the bathroom dreadful! When we complained about the worn enamel of the bath, the dirty sink, the grotty kettle and the bacteria infested grouting the management promised they would do something but we feel they should offer more. Not really acceptable and pretty slack generally - especially as we had opted to upgrade rooms beforehand to a supposedly 'superior' room. もっと読む

Expedia ゲストの適正な口コミ

Value for money hotel in a great location (near the bus station & you always want a bus in Malta)

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The only downside to our stay at the Phoenicia was the very slow service at the evening meals. Although the staff seemed to be hurrying around we had to wait for long periods of time. On one occasion 20 mins before we saw the menu and 1 hour before we got our main course. Breakfast and lunch was very good.

Expedia ゲストの適正な口コミ

It was a lovely colonial building which has aged yet retained its original charm. Its a huge step back in time in a nice way. This is not to say that the hotel looks tired. Far from it, it is very well maintained. The staff are extremely friendly and very helpful, I cannot fault any of them. If I was to point a negative, its the noise caused by the […] cleaners early in the morning. I don't think that they realised how sound travels in those old stone buildings. Woke us up every morning which spoilt the whole experience somewhat as we had visited the island for the weekend to re-charge our batteries. もっと読む

Hotels.com ゲストの適正な口コミ

hotel was lovely. staff great the bathroom would need some updating with regards to it being a 5 star hotel.

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Excellent hotel, wonderful service. A good variety of food options on site. Comfortable rooms.

Expedia ゲストの適正な口コミ

The staff were very friendly and helpful. The food and bars were good and its in a fantastic spot to explore Malta and Valetta.

Expedia ゲストの適正な口コミ

Plus: - great location, by bus terminus, and just outside city gates - exceptionally friendly and helpful concierge / reception - pool area is nice with good views - spa prices aren't outrageous - rooms were cleaned regularly to high standard - great club bar Minus: - room a little poky by international standards, although was ample - afternoon tea: […] service was slow All in all I'd recommend it, but you'll probably feel you get acceptable value for money if you go on a deal or some sort of reduced rate. もっと読む

Hotels.com ゲストの適正な口コミ

The Hotel is right beside Valetta and far away from the awful Hotel developments in Silema, St Pauls. It is a marvellously luxurious 1930s Hotel reminiscent of Agatha Christie's Inspector Poirot. Gardens that lead to a lovely swimming pool under the ancient walls of Valetta and overlooking the harbour. Many rooms have balconies. Worth getting a room […] with a balcony and going for the breakfast.I prefer rooms facing the back of the hotel, overlooking the gardens. I have been twice and both times there were drinks and canapes on Wednesday night and a musicians most nights in the wonderful cocktail lounge. The minute you enter the hotel after a day exploring Malta, you feel you enter a peaceful oasis and it is very relaxing. もっと読む

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