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0120-993-793年中無休、24時間営業
Hotels.com のゲストによる口コミ 2012年05月07日 投稿
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"周辺にはスーパーも駅も近く、便利な立地"Hotels.com のゲストによる口コミ 2012年05月06日 投稿
立地は申し分ありません。3av駅へも3ブロック。14th St沿いには大型スーパーも2軒並んでいて買い物にも便利な立地。バス・トイレはシェアですけど、各廊下に二つづつバスルームがあるようで、どちらかはたいてい空いていて、使いたいときに使えたのはよかったです。値段を考えるとお勧めのホテルです。
"空港までは本当に近い"Hotels.com のゲストによる口コミ 2012年05月06日 投稿
部屋は清潔で、全体的な雰囲気はよかったと思います。ただ、向かいのHoliday Inn Expressなどは駐車場が無料なのに対して、ここは有料でした。また、朝食も別料金であることから、コストパフォーマンスとしてはどうなんだろう、、、という気もします。
""Hotels.com のゲストによる口コミ 2012年05月06日 投稿
部屋からセントラルパークが見渡せる素敵な部屋を、早割の格安価格で利用できました。高級ホテルなので部屋にコーヒーサーバーなどがなく、ちょっと不便でしたが、ルームサービスでお湯を頼むと、紅茶セット付きで無料で持ってきてくれました。WiFiが有料で$10/日近くしたのと、お金を払っても繋がりにくかったことが残念でした。ブロードウェイなどにも近く、地下鉄の駅もも近かったので、利便性はとても高いと思います。
"JFKに行くには便利"Hotels.com のゲストによる口コミ 2012年05月06日 投稿
JFK空港利用のためにこの空港を利用しました。ホテルとしては可もなく不可もなし。宿泊だけが目的であれば快適に過ごせると思います。若干狭いですが日本のビジネスホテルよりは広いです。ホテルにはカップラーメンのようなものしか販売していませんでした。我々は車があったので5分くらいのモールに食べに行きました。モールにはフードコートやファミレスが何軒かありました。歩ける範囲にはたぶんレストランはないと思います。雰囲気もそこまでいいとは思えないので歩いて外に出ることはおすすめしません。部屋は何の臭いかわかりませんが、ちょっと変な臭いがしました。また、壁が薄いせいか隣の人が夜中に何度も出入りする音、また上の階の子供の泣き声で夜中何度か目が覚めました。気になる方はもう少しランクの高いホテルに泊まった方がいいかもしれません。
ホテルのポリシーにしたがって、追加ゲスト料金がかかる場合があります。
チェックイン時に、写真付き身分証明書、および現地での追加費用精算のためのクレジットカードまたは現金でのデポジットが必要です。
スペシャルリクエストは、チェックイン時の状況によりご希望に添えない場合があります。また、リクエストによっては追加料金が発生する場合があります。スペシャルリクエストは確約ではございませんのでご了承ください。
このホテルはバリアフリー設備をご利用いただけません。バリアフリー設備が利用可能な客室をご希望の場合、別のホテルを選択してください。
2011 年 11 月 28 日から 2012 年 5 月 15 日まで、次のエリアの改装工事が行われます (完成予定日は変更になる場合があります)。
工事中、お客様に騒音などのご迷惑をおかけしないよう極力配慮いたします。
この情報は、これらアメニティに関連する同宿泊施設の説明の、あらゆるその他の情報よりも優先します。
Leona's - This multi-level restaurant reopened in 2010 with a new name (in honor of the hotel's founder), decor (Art Deco meets modern), and menu (contemporary American cuisine with global influences). Signature dishes include Seared Diver Sea Scallops with Sweet Potatoes and White Chocolate Sauce. Open for buffet breakfast and à la carte breakfast, lunch, and dinner.
Harry's New York Bar - Guests enjoy wines by the glass and creative cocktails in this elegant lounge. "Light bites" on the bar menu include Mini Truffle Cheeseburgers and Crab Cake Sliders. Open from midday to late night.
In-room dining - Available during limited hours.
Open 24 hours a day, the complimentary fitness center provides free weights and cardio and strength-training machines. After your workout, enjoy a complimentary chilled bottle of water.
次の料金またはデポジットは、サービスを受けた時、チェックインまたはチェックアウト時にホテルにてご清算ください。
上記の項目以外にも、ホテルが現地で徴収する料金がある場合があります。これらの料金とデポジットには税金が含まれていない場合があり、料金は変更されることがあります。
ホテルのポリシーにしたがって、追加ゲスト料金がかかる場合があります。
チェックイン時に、写真付き身分証明書、および現地での追加費用精算のためのクレジットカードまたは現金でのデポジットが必要です。
スペシャルリクエストは、チェックイン時の状況によりご希望に添えない場合があります。また、リクエストによっては追加料金が発生する場合があります。スペシャルリクエストは確約ではございませんのでご了承ください。
"NY気候"
Helmsley Hotelはマンハッタンの中心部、地下鉄、郊外への電車の利便もよく、ビジネスにはもってこいのロケーションだと思います。また、日本人のナイトスポット、2番街、3番街の50丁目前後にも徒歩圏内。お勧めのホテルです。
"親切"
先日友人と2人で3日間滞在してきました。以前数回NYCには行った事があるのですが、その度にどのホテルにするか迷うばかりで、毎回違うホテルを選んでいたのですが、今回こちらに滞在して是非またリピートさせてもらいたいと思いました!徒歩5分以内にグランドセントラル駅があり、24時間営業のCVSやDuane Readeもすぐ近くにありとても便利でした。何よりもホテルスタッフの方々が気さくで親切な方々が多かったと思います。帰国の便が夕方発だったけれども、事前に相談すればチェックアウト時刻の12時以降のレイトチェックアウトも無料で可能でした。ホテルの部屋自体はきちんと掃除も行き渡っていて、NYCのホテルにすれば大きい方だったと思います。また次回も是非滞在したいと思います。
"グランドセントラルに近いNYの穴場的なホテル"
JFKよりエアポートバスでグランドセントラル駅に夜23時頃着きました。駅からは徒歩5分なので、遅く着いても心配なことはありませんでした。フロントの女性もとてもフレンドリーで、日本語で「ありがとうございます!」と笑顔で話しかけてくれました!私たちが泊まった部屋からはエンパイアステートビルが見え、毎朝毎晩NYに来たことを実感。少々の老朽化は、NYならどこもそうではないでしょうか?むしろ、NYらしくて私は好きです。部屋は綺麗に掃除されていて、備え付けの石鹸、シャンプーの使い心地が良くて、残りを日本に持ち帰ってきてしまいました(笑)1階のラウンジのコスモポリタンも美味。深夜0時を過ぎても賑やかなのがNYです。タイムズスクエアなどにある大型ホテルもいいですが、つかの間のニューヨーカー気分が味わいたい! […] そんな方々にオススメのホテルです! もっと読む
"ヘルムズリーホテル in NYC"
仕事で7泊しました。場所はダウンタウンの便利なところにあり、名前も有名なホテルなので選びましたが、部屋の調度も驚くほど古ぼけていて、がっかりしました。仕事で宿泊する人が多いでしょうに、仕事をする机も、書類を広げる場所もまったくなく、テレビの横の狭い空間にパソコンを置いて、仕事をしました。朝食付きのプランとして予約をしたのですが、ホテルにはその連絡が入っておらず、フロントで少しもめました。長旅で疲れているのに、チェックインの時にこうした問題があると、気持ちがダウンします。朝食は7日間とも見事に同じシンプルなメニューでした。数日間の滞在者も多いホテルでしょうから、もう少し工夫をしたほうがいいと思います。
"ヘルムズリーホテル GCT至近でどこに行くにも便利"
42nd St.の2nd Av.と1st Av.の間に位置し、GCTも近いので、マンハッタンはもちろん、マンハッタン外へ出るにも大変便利な環境にある。 建物は古いが清掃が行き届いていて清潔な印象。 フロントの対応も良く、個人的にはミッドタウンの中級クラスホテルの中でおすすめしたいホテル。
二度と利用したくない! ホテルの対応は最低!
"ザニューヨークヘルムスレーホテル 利便性最高"
グランドセントラル駅まで子供と一緒に歩いても10分ほど、とても便利な場所にあります。また部屋からはクライスラービルが一望でき 、マンハッタンにいることを実感できます。 部屋も予想以上に広くて快適でした。 また次回もまた利用したいと思います。
"ホテルの質は普通だけど、ベットが最高!"
人生で一番きもちいいベットでした。日本には存在しない居心地さ。あまりの気持ちよさに、寝坊してしまったくらいです。
"Great location and newly renovated rooms"
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"Good service despite remodeling"
Will be great when the remodeling is done. The work did not disturb me and they gave me a remodeled room. However there is no room service which I found inconvenient and the mini-bar was not stocked.
"Will be great once contruction is complete"
Great location. Rooms have recently been remodeled. However they are still undergoing construction which cause some incovenience i.e. gym not open and random fire alarms.
The hotel and staff were perfect in every way. Can't wait for our next trip to NYC.
"My worst hotel experience EVER in New York City"
7:30PM and there were NO rooms ready for occupancy. . (2) We quickly realized that there was significant construction activity in the lobby area, but discovered that there was drilling, grinding, sawing activity adjacent to/and above our room 2803. When I inquired about it I was advised that the construction activity would be from 7AM to 9PM. (3) The […] housekeeping activity was mediocre at best, with the bathroom and bed left incomplete and cleaning supplies left in our room. (4) There was a late night false fire alarm with noisy but inaudible instructions over the intercom system. And then, there was a 6:30AM false fire alarm and more loud speaker instructions. I have never complained about a hotel, we just pick something different for our next visit. WE FELT AS IF THE HELMSLEY WAS HOPING WE WOULD DEPART EARLY AND THAT PERHAPS THE MANAGEMENT DOES NOT LIKE PRE-PAID GUESTS SUCH AS OURSELVES. I intend to write to the CEO of Starwood and suggest that there is a very serious morale problem within their workforce in this location. They are probably fully aware of the situation. Thanks for allowing me to describe this unfortunate experience. もっと読む
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"construction was noisy and intrusive"
THe hotel is located perfectly for our purposes.. theater and a visit to the U.N. But we did find the construction annoying.. ALso, we were told that there was not going to be water service between 10 am and 2 pm on Friday.. so we made arrangements to be out of the room early, only to find that the water did NOT go off..
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"Never Again"
The pictures that you see online of the rooms are beautiful. The reality is a smack in the face. My room was extremely outdated. I booked a king size bed and got two double beds, two of the lamps did not work, and the ugly green stained carpet did not appeal to me. The shower head was filthy and needed to be replaced. They also need to re-grout the […] shower and around the tub. I was only staying one night so decided not to make a big deal, but my plans changed and I had to extend my stay. I called the Hotel and inquired about extending my stay. I asked if I can get a different room because I did not like the room I was given. I was told yes, but their is a price increase. I calmly explained the conditions of the room and asked if I can get a better room at the same price. I thought I deserved a discount, but I did not want any confrontation. The individual on the phone was silent. I said, "Hello?" He then answered, "No, you cannot get a discount." He then repeated the upgraded price. I was livid. The only reason I was going to extend my stay at this fancy motel is because it is right across the street of my company's NY office. Never Again. もっと読む
"Under construction"
The hotel is obviously under renovation/construction. Most of the amenities are closed and the staff was more on the rude side. But our room was AMAZING for the price that we paid. It was clean and comfortable with a great view of manhattan. Location is perfect...but you will be woken up by contruction. Get this room if you are in NYC for vacation and […] will not be spending much time in the hotel. もっと読む
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"Room Ameneties"
No coffee maker in room. Very simple convenience would be appreciated. Outlandish prices in restaurant.
"Room"
The lighting was terrible on the desk. There were no plugs for my computer and phone. At one point none of the elevators worked. I have stayed at your sister hotel and will stay there again. Nicer rooms, better lighting and plugs.
"New York Helmsley - Good price for Location"
The hotel is in a nice location, and clean enough but does not ressemble the pictures on the website we saw. It is undergoing renovations and I think the online pics were more of an impression of what it will be like. We were told we were given a room upgrade but I'd hate to have seen the room we would have had. That said the staff were very helpful […] and they gave us a late check out on the Sunday and it was perfectly acceptable, but not quite the luxury hotel we were expecting. もっと読む
"helmsley midtown"
Very clean rooms, friendly staff. Close to it all
"Weekend at the Helmsley New York"
This was a first rate experience. The Hotel Staff clearly values your business and treats you as though you are a special guest.
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"Great location!"
The only thing we were not happy was there is no coffee machine or hot watering boiling kettle.
"great location and fast check in"
Great location near Grand Central and I got luck with and early morning check in
"Convenient Location, Clean but Dated & Pricey"
Stayed here for two wekday nights as the office is close by. The limited interaction I had with the service was very good. They did not however have the room with a king I had reserved but did offer to make one available the next night if I choose. The front was clean and attractive as were the hallways. I was on the 30th floor so there was minimal […] noise...but hey, it's New York. My room was clean but was dated. The dark green carpet had a few stains, the closet door had major gouges in it that had tried to be repaired and the wallpaper in areas was pulling away from the wall. The hair dryer didn't work. When you don't pack one because you know that one is provided that can be serious for some folks. In addition, you must pay for Interent access. A little odd to me since so many hotels not even as nice as this one offer this at no additional charge. I would say the stay was average yet the price was a little above average for the area on hotels[dot]com. If you are in a pinch due to occupancy in the area this hotel will do but I will be trying other hotels in the area before coming back to this one again. もっと読む
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"Decent hotel, nothing special"
The Helmsley was good for New Year's at Times Square. The room was spacious, the service was decent, especially considering the number of people coming in, but I would likely stay in a more interesting area next time.
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"This place is a dump"
This place is a dump. We checked in to find a half consumed cookie in the corner, stains on the floor and bed, a bathtub that wouldn't drain and an absent housekeeping crew. Not ideal at all.
Good internet connections expensive and hard to access. In this day and age, internet should be included
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This is the second time l have stayed at this hotel and it was great, the only thing l would like too see is tea and coffee making items in the room but everything else was great.
"Great NYC Location But Trouble with the Front Desk"
We recently stayed at this hotel. We normally stay a few blocks over at the Grand Hyatt. We reserved a Premium King room which is one of the newly renovated rooms on Hotels.com and confirmed our reservation the night before. When we arrived we were checked-in by a woman named Pei who told us we had a Double bed room on a non-renovated floor I told her […] I did not believe that was correct and she was quite rude and let me know that I was incorrect and there were no Premium Rooms available. Thankfully I had a copy of my reservation in my luggage and took it out to show Pei. She refused to touch my paperwork and gave me a pen and told me to circle where it said the room we reserved was a Premium King. When I did as she instructed she took the paper and without saying anything walked away. She came back several minutes later, still not speaking to me and started working on the computer I interupted her and asked her if my room would be ready, without looking up from the computer she said we would be put into the Premium King, as I had reserved. She refused to speak to me after that, just handing us the room key and going back to the computer I really was surprised how rude she was. The Grand Hyatt go out of their way to be accomodating but we did not see this great attitude while checking in at the Helmsley. もっと読む
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"The Helmsley Hotel- Close to Grand Central"
Rooms are older. Need to be updated. Heat never worked in our room. Maint. man said it was controlled by hotel and nothing that he could do. We froze at night. The housekeepers were very noisy, slamming doors, speaking loudly, etc. It didn't help that they used the room in between ours and our children as a supply room. I told the front desk when we […] checked out that the housekeepers were noisy and her reply was, "I know". もっと読む
"The New York Helmsley Hotel, great!"
Great location, great service, great everything!
"Helmsley New York East 42nd St"
The check-in experience was not favorable. Despite a specific room type reservation thru hotels.com, the hotel tried to only provide a significantly downgraded room and bed-size. The manager worked it out and the room was quiet and clean. Furniture is cheap Colonial laminate and undersized. But given the proximity to midtown, at the right price, this […] is an ok place for short NYC stays. もっと読む
"Helmsley great local with horrible staff"
We arrived at 8pm and were told our room wasn't clean. An hour later we were given the wrong room. All the while the staff was unpleasant and dismissive. The room was adequately clean, but not up to par with the name of the hotel. The rooms are more spacious than is expected in Manhattan. The cleaning staff returned multiple times before checkout time. Location […] is great, staff is bad. もっと読む
"Helmsley Hotel 212 E 42st St NYC"
Great location. Close to Subway Trains, Starbucks, UN and within walking distance to all the NYC attractions.
"Mostly Great!"
The hotel was great, except for the minor issue that they weren't ready with my room until an hour after I got there...at 10:30 PM. The hotel itself is really beautiful and the room was definitely nice!
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"Comfortable and convenient"
Nice experience,staff was very pleasant and helpful and the room was very clean and quiet. The location was very close to subway.
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