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"not bad"Hotels.com のゲストによる口コミ 2012年05月07日 投稿
今回、母との滞在でWhitcombを利用しました。ホテルの外観や部屋は、わりと築年数がたっているなと感じますが、特に問題はなく、清潔感は程々といったところでした。フロントスタッフや荷物係の方々の対応がまぁまぁ早く、親切だった点がポイントupの要因です。ただ、ホテル周辺のCivic Centerエリアはあまり治安が良くないということなので、夜は歩かない等、滞在の際は気をつけてください。
""Hotels.com のゲストによる口コミ 2012年05月06日 投稿
一泊しましたが、連泊で泊まりたかったです!キッチンは広くて、屋上もながめが良く海が目の前でした。部屋の作りはリビング、キッチン、バス、寝室とすべて別れて一日では使いきれないほど広かったです。値段も安かったので、次は連泊で泊まりたいと思います。専用駐車場もあったので安心でした!近くにスーパーもあります!ベット寝心地が最高でした。
""Hotels.com のゲストによる口コミ 2012年05月06日 投稿
古い建物で、部屋がゆがんでましたがベットはふかふかでゆっくり休めました!駐車場代、一晩17ドルは少し高いかな?。スタッフはとても親切でした!
Hotels.com のゲストによる口コミ 2012年05月04日 投稿
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Hotels.com のゲストによる口コミ 2012年05月04日 投稿
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"Hyatt Regency Burlingame-San Francisco Airport"
Enjoyed our 3-night stay. Rooms were extremely clean and quiet. Room service was excellent. Customer service was cordial and efficient. Will definitely stay here again!
Dear Coach KrisA, Thanks for your review and rating - we look forward to welcoming you back very soon!
返信 1 件 (ハイアット リージェンシー サンフランシスコ エアポート (Hyatt Regency San Francisco Airport))"Hyatt SFO Hidden Fees"
The hotel was nice, and the room was confortable. They have a free shuttle to the airport which connects to the metro (BART) system. This was inconvenient, takes about a 1.5 hrs to get to downtown San Francisco. Watch out for the addition fees. $13 for 24 hrs of internet. $24 per night parking.
Parking Fees are $20 for Self Parking and $25 for Valet (we have no $24 fee) Internet is $9.95 or $12.95 (two options). We do not have a $13 fee Average time from hotel to downtown via shuttle/BART is 45 minutes, not 1.5 hours
返信 1 件 (ハイアット リージェンシー サンフランシスコ エアポート (Hyatt Regency San Francisco Airport))"Good but not great"
Our stay at this hotel was good, but I wouldn't say great. The location is convenient for getting to or from the airport, but that is about it. The free shuttle to get to the airport to take the BART is a plus, but we realized you have to pay more to ride the BART to downtown San Fran from the airport than any other station, about twice as much. It […] took over an hour to get to downtown by the time you take the shuttle to the airport and then get on the BART. So if I had to do it over again would probably find a hotel in the city within walking distance of attractions. If you had a car that might not be a big issue. Rooms were ok, bathrooms could use some remodeling - ours had cracks in the tile that lined the bathtub/shower. The staff was very friendly though! もっと読む
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"pool or hot tub closed for repairs"
The hotel was very nice but our room had a strong cologne order had to keep window open. When I asked the front desk about it they had no answer. Pool was closed during our stay and the hot tub was not operating. They did offer us to use the Marriott's pool, this was not convenient. We choose not to use I feel the hotel should of compensated us for […] the inconvenience, this was never mentioned on the website when I was booking our travel. A pool and hot tub was a search item I was looking for. もっと読む
"POOL WAS NON-OP"
MY SON & HIS 2 FRIENDS HAD TO TAKE A SHUTTLE TO ANOTHER HOTEL DUE TO POOL FILTER NON OP, THIS MEANT SHOES, KEYS ALL THE STUFF YOU DON'T WANT WHEN YOU ARE AT A LOCATION THAT IS SUPPOSE TO HAVE IT ALL.
Dear Valued Guest, We are sorry for the inconvenience with the pool - this was unexpected as a motor part malfunctioned and needed repair. Like when you need to call an electrician or plumber to your home, we understand it is an inconvenience. We hope to welcome you back soon to enjoy all of the amenities our hotel offers.
返信 1 件 (ハイアット リージェンシー サンフランシスコ エアポート (Hyatt Regency San Francisco Airport))"The Hyatt San Fran Airport - Great Deal"
The Hyatt is a great deal for the service. Remember though if you are driving the parking is $20/night.
"Food in Hyatt Regency SFO"
We were very disappointed with the standard of our food in the Sport's Bar at the hotel. They were very busy with a wedding party on the first night we stayed at the hotel and when our food finally arrived it was cold and tough, as tho it had been left sitting for a long time in the kitchen. For 50 us dollars it was a very expensive mistake to eat […] there. もっと読む
"Great hotel, but..."
We were looking for a hotel for a family of four. Hyatt SF Airport's King suite came out as a great deal for four people (2 adults, 2 kids). However, when we arrived, there was simply not enough space for everyone.. We had to basically beg a receptionist to arrange an extra bed! They meant that four of us will sleep on the same king size bed :). Well, […] they did place an extra bed for our 15 y.o. after all, which is good! Hotel itself is lovely. もっと読む
"OK but not worth the price"
The good: nice neighbourhood with easy access to eat places and shopping. Hotel inside (not rooms) offers good views. The bad: small rooms with amenities feel more like a 3-star hotel rather than a 4. In general, not worth the 4-star price that you will be paying.
"Beautiful view"
Nice, comfortable room with a gorgeous view of the Bay.
"Super convenient"
Airport close, but I was not bothered by the sound of the planes. We were put on the 9th floor and had access to the Recency Club. Not sure why - was it my 5 Star Hotels.com status or did they just like me? Either way loved the breakfast, afternoon cookies and evening reception. It also had free water and sodas. Great restaurant/Bar and great fitness […] room! もっと読む
Thanks for your review - I'm glad you enjoyed all the great benefits of our Regency Club, along with the service and other amenities we offer. We hope to welcome you back on your next visit to San Francisco.
返信 1 件 (ハイアット リージェンシー サンフランシスコ エアポート (Hyatt Regency San Francisco Airport))"Hyatt Regency SFO Airport - worth it"
We stayed here for a weekend excursion to San Francisco. Although the commute to the city of "San Fran" was an adventure of its own (hotel shuttle to BART to downtown), it provided a local's point of view. There are not many restaurants or stores around, therefore you rely on the high end gift shop for things you need. However, you get what you pay […] for. Excellent service, quality hotel with a breathtaking view of the bay. We ate Sunday brunch at the hotel restaurant, magnificent - - - delicious food, live music and spacious accommodations. We would definitely stay here again. What a deal via Hotels.com!!! もっと読む
Now that you have San Francisco's public transportation down, you can continue to explore the great city of Burlingame and still easily make a trip downtown whenever you want to.
返信 1 件 (ハイアット リージェンシー サンフランシスコ エアポート (Hyatt Regency San Francisco Airport))"Hyatt SF Airport - Very Nice"
This hotel was very nice with a decorative atrium. The hotel offers a free shuttle service to and from the airport, which is a very nice way to get to the BART transportation system that goes into the city. The shuttle was on time and we never had a problem with overcrowding. This hotel charges a fee to park a car, so be careful of this aspect. We […] opted for public transportation into the city (BART system has a fee - if staying for a few days, get discounted weekly or monthly passes) and it was far cheaper than renting a car, gas and parking fees. The room was clean and spacious with no problems. Housekeeping did a good job replenishing the toiletries and towels. Our room overlooked the atrium, which was a nice view. My only recommendation is that you should plan your eating away from the hotel accordingly. There are few restaurants by the hotel and only the sports bar offers sit down dinner food outside of room service. The food at the sports bar was very good but it was pricey. I think the hotel does this because they know there are not many food alternatives nearby. The bar itself has a great atmosphere and seemed like a fun place. We were here on vacation and if we went back, I would stay at this hotel again. もっと読む
Thanks for your review. Seeing that you were visiting for a romantic getaway, I am glad that we came through with flying colors to make your stay everything you hoped for. We hope to see you on your return visit!
返信 1 件 (ハイアット リージェンシー サンフランシスコ エアポート (Hyatt Regency San Francisco Airport))コメントはありません。
コメントはありません。
Thank you for your rating!
返信 1 件 (ハイアット リージェンシー サンフランシスコ エアポート (Hyatt Regency San Francisco Airport))コメントはありません。
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Thank you for your rating!
返信 1 件 (ハイアット リージェンシー サンフランシスコ エアポート (Hyatt Regency San Francisco Airport))"Great Job Hyatt!"
The hotel was very reasonable for the area and they provided a shuttle to and from the airport. Going to airport basically took you to the BART and any other transportation system. It was easily acessible to downtown San Francisco and we didn't even use our car the entire time we were there. Completely recommend. The service was awesome, although one […] of the shuttle drivers was kinda rude. Totally recommend. もっと読む
You're very welcome!!
返信 1 件 (ハイアット リージェンシー サンフランシスコ エアポート (Hyatt Regency San Francisco Airport))"Comfortable room, convenient airport shuttle"
I stayed at this hotel while attending a conference in SF. Overall, the staff was friendly, the hotel was quiet and clean, and the room was comfortable and modern. The airport shuttle service was very convenient to get to the SFO Bart station to easily get in the city.
Whether your Conference is in downtown, Silicon Valley, or right here in the hotel, convenience and great service is what we're all about. Hope to see you for another Conference or leisure visit.
返信 1 件 (ハイアット リージェンシー サンフランシスコ エアポート (Hyatt Regency San Francisco Airport))Hotel was clean, staff was wonderful, however nothing close by to where you can eat. No Mcdonalds etc for the kids. From elevator to rooms is a really long walk down hall ways. Far from any sights in San Francisco, you either have to drive, take the bart or hire a taxi (55.00) one way
Come visit us again - our Concierge will help get you where you want to go using all of our convenient and economical resources for transportation (and get fast food for the kids along the way!)
返信 1 件 (ハイアット リージェンシー サンフランシスコ エアポート (Hyatt Regency San Francisco Airport))コメントはありません。
Beautiful hotel, we loved the atrium. Service was excellent. The bathroom was small and cramped and did not have a fan. I would recommend the hotel to other and I would stay in the hotel again.
"cool hotel"
overall the hotel is very good. $20 parking / day is kind of expensive.
You think we're cool? We do too! :)
返信 1 件 (ハイアット リージェンシー サンフランシスコ エアポート (Hyatt Regency San Francisco Airport))"Good Pros and a few cons"
Pros: Fast service. Very nice restaurant. Rooms pretty updated. Nice flat screen tv. Room service prompt. Clean rooms. Soft pillows. Not crowded. Cons: Old bathroom tiles grimy in corners/edges. Bell-hop had body odor. Halls, particularly floor two, smelled like someone had smoked cigarettes/pot on some days. Very low-lighting (only 3 lamps in room) […] with eco-friendly bulbs. A/C does not stay on during the day and has to be continuously pressed to stay on, allowing your room to heat to 3-4 degrees above your setting (lowest setting 65 degrees). $20/day parking. Nice restaurants about 10 minutes away or more (not a problem if you have a rental car). もっと読む
Thanks for your review. I'm glad the Pros outnumbered the Cons - we'll get to work on the items you mentioned, and hope to see you back soon.
返信 1 件 (ハイアット リージェンシー サンフランシスコ エアポート (Hyatt Regency San Francisco Airport))"Hyatt San Francisco Airport"
This 4-star hotel was very nice-comfortable beds and room. I would NOT stay here again because of the extra costs of parking and internet access. I couldn't believe that a hotel of their caliber would be requiring my credit card with an automatic charge to use their business center, or a lesser in room WIFI charge. Also, a parking charge, when they […] have a full garage that they could offer their guests use of as a courtesy. I find it insulting that they would tag on these extra costs and will not ever be staying here again. もっと読む
Thanks for your review and feedback. We provide complimentary Internet Access in Knuckles Sports Bar, and we are working on ways to continue providing great value to our guests (such as Business Solution stations in various areas of the hotel with limited complimentary Internet Access). We hope to see you again so you can experience the great service along with the value you deserve.
返信 1 件 (ハイアット リージェンシー サンフランシスコ エアポート (Hyatt Regency San Francisco Airport))コメントはありません。
コメントはありません。
Thank you for your review!
返信 1 件 (ハイアット リージェンシー サンフランシスコ エアポート (Hyatt Regency San Francisco Airport))コメントはありません。
"Very nice hotel"
Very nice, can almost not be better.
Takk så mye! (thanks for the comment)
返信 1 件 (ハイアット リージェンシー サンフランシスコ エアポート (Hyatt Regency San Francisco Airport))"Hyatt Regency San Francisco Airport"
Overall a very good gotel for the price. The buffet breakfast needs improvement so are the baked goods. The eggs were soggy.
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Thank you for your review!
返信 1 件 (ハイアット リージェンシー サンフランシスコ エアポート (Hyatt Regency San Francisco Airport))コメントはありません。
The hotel was fine, well situated for airport and San Francisco. My only complaint is that the Hyatt still charge for internet connection. We had travelled through Arizonia, Nevada and California staying in many different types of accomodation all with free internet until our last stop in San Francisco. How come all other motels and hotels don't charge […] but the Hyatt do. They also make you pay for the water! もっと読む
"Nice Hotel and very Clean!"
I love visiting San Francisco but with so many cars and one-ways it was nice to drive out of San Francisco and to our Hotel where it was nice, quiet,relaxing and clean!!! I will say this is the Best Hotel that I have stayed in while visiting San Francisco!!! I will be visiting again and staying here for sure!!!!
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Thank you for your review!
返信 1 件 (ハイアット リージェンシー サンフランシスコ エアポート (Hyatt Regency San Francisco Airport))Beautiful location on the water. Watch the planes land at San Franciso Internatioal Airport. Eat at the hotel or dine at a nearby restaurant overlooking the water with beautiful sunsets -- in walking distance of the hotel. The room was clean and comfortable. For part of the time we did not have a car, but free transportation by shuttle from the hotel […] -- to the airport -- to San Francisco was easy and reasonable. もっと読む
Thanks for staying with us at Hyatt Regency San Francisco Airport, and providing a review of your visit. It's great to know that you enjoyed every aspect of your visit, and experienced some of the fine amenities we are known for. Be sure to look us up on your return visit!
返信 1 件 (ハイアット リージェンシー サンフランシスコ エアポート (Hyatt Regency San Francisco Airport))コメントはありません。
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"Great Service and upscale emenities"
I would recommend this hotel to everyone. First class stay and the service is top notch. Never had better service. The only thing that I found not very well priced was the parking. I cost $25 dollars a day. It should have been free. Other than that, it is woth the stay and I would stay again.
Thanks for letting us know about your recent visit to Hyatt Regency San Francisco Airport. We are happy that we provided you with "First Class" service and made your travels the most convenient and relaxing they could be. We appreciate the high praise, and hope to see you again very soon. Warm regards,
返信 1 件 (ハイアット リージェンシー サンフランシスコ エアポート (Hyatt Regency San Francisco Airport))"Too much noise - old hotel. Not worth it"
Way to much noise from elevators all night - and shouting/loud talk from people walking on the corridor. Slow and lazy service from reception, and old and used hotel. Stayed there for 3 nights.
I apologize for your experience with us being anything other than spectacular, and would appreciate having the opportunity to hear more about your visit to address your concerns. You are important to us, and we want to have the chance to welcome you back for an extraordinary return visit! Thanks again for your valuable feedback,
返信 1 件 (ハイアット リージェンシー サンフランシスコ エアポート (Hyatt Regency San Francisco Airport))"Hyatt Burlingame"
Great hotel and great service. Also plenty of good restaurants in town. No need to go to San Francisco.
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"Hyatt SFO Airport"
Beautiful! Very friendly staff and amazing sunrise view from the bay side. Woke up each morning at 5am just to watch and take pictures.
"Hyatt Regency at San Francisco Airport"
My stay at this hotel was great! The hotel looked just like the pics on-line. It was clean, modern and spacious. I really liked that there were no hidden fees associated with the room. Hotels.com gave a very fair and resonable rate. I will definetly use them for future hotel accommodations.
"Good hotel"
Good hotel. Close to the airport. Clean and quiet.
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