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"ホテルのスタッフはみんな親切"Hotels.com のゲストによる口コミ 2012年05月07日 投稿
近くに飲食店がないため、ホテル内のレストランを利用しましたがどの店も親切にしてくれて、居心地はひじょうに良かった。受付も一生懸命に対応してくれてありがたかった。が外にいるタクシーはおもいきりふっかけてきます。
"ホライズン ピラミッズ ホテル"Hotels.com のゲストによる口コミ 2011年09月04日 投稿
セキュリティーもしっかりしていて部屋もきれい。全体的に不快感なく滞在できるホテルだと思います。インターネットも無料で使用できる為助かりました。大きな通り沿いにホテルがある為移動も便利でした。ただ私は気になりませんでしたが人によっては車のクラクションや外の騒音が気になるかもしれません。
Hotels.com のゲストによる口コミ 2011年08月15日 投稿
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"価格のわりには・・・・""Tokyo" 在住の mizoboo 様の口コミ (投稿日 : 2010年12月27日)
ピラミッドへの距離:渋滞するということで近所のホテルを探してここを選びましたが、歩くにはちょっと距離がありました。 設備:改装中だったようで、旧館はかなり古い状態です。新館も作りかけでエレベータは1基停止ですが、ボタンを押すと開くのでつい乗ってしまいます。 インターネットは確認していませんが、おそらく別料金?wifiはありません。 結構適当なつくりですが、観光地に近いので、こんなものかもしれません。 スタッフは親切で快適に過ごせます。
"ピラミッドへ徒歩5分"Hotels.com のゲストによる口コミ 2010年10月16日 投稿
ピラミッドから一番近いホテルということで宿泊しました。 宮殿側に宿泊したので部屋の設備はやや古めで、鍵もカードではありませんでしたが、ホテルの内装は素敵でした。 ピラミッドが見れる部屋を予約しましたが、あまりホテルにいる時間がなかったので、残念でした。 フルーツサービスや、ミネラルウォーターのサービスはうれしかったです。 ピラミッドのチケット売り場までは徒歩5分ほどで行けます。 カイロの空港から1時間弱、エアポートリムジンサービスで30USドル弱で行けました。
ホテルのポリシーにしたがって、追加ゲスト料金がかかる場合があります。
チェックイン時に、写真付き身分証明書、および現地での追加費用精算のためのクレジットカードまたは現金でのデポジットが必要です。
スペシャルリクエストは、チェックイン時の状況によりご希望に添えない場合があります。また、リクエストによっては追加料金が発生する場合があります。スペシャルリクエストは確約ではございませんのでご了承ください。
このホテルはバリアフリー設備をご利用いただけません。バリアフリー設備が利用可能な客室をご希望の場合、別のホテルを選択してください。
グリーン / サスティナブル ホテル - 第三者認証
このホテルは、独自に認証された第三者認証プログラムである Green Globe Certificationに参加しています。第三者認証は、ホテルが環境、コミュニティ、文化遺産、地方経済におよぼす影響を査定するものです。このホテルによるサスティナブル ツーリズムの実践は、第三者認証プログラム外の独立した検査官によって客観的な立場から査定されました。
ノボテル カイロ エアポートには、3 軒のレストランがあり、朝食、ランチ、ディナータイムに営業しています。24 時間対応ルームサービス もご利用いただけます。
施設内には、子供用プールのほかに 2 つの屋外プールがあります。
次のレクリエーション設備は、施設内または近辺にあります。料金がかかる場合もあります。
いくつかのホテルでは、お客様が利用していない場合でも、アメニティまたはサービスに追加料金がかかる場合があります。チェックインまたはチェックアウト時に、政府税もかかる場合があります。このホテルでは、次の料金をお支払いいただく必要があります。
宿泊施設によって提供される料金をすべて含んでいます。ただし、予約した宿泊日数の長さによって料金は変更されることがあります。
次の料金またはデポジットは、サービスを受けた時、チェックインまたはチェックアウト時にホテルにてご清算ください。
上記の項目以外にも、ホテルが現地で徴収する料金がある場合があります。これらの料金とデポジットには税金が含まれていない場合があり、料金は変更されることがあります。
ホテルのポリシーにしたがって、追加ゲスト料金がかかる場合があります。
チェックイン時に、写真付き身分証明書、および現地での追加費用精算のためのクレジットカードまたは現金でのデポジットが必要です。
スペシャルリクエストは、チェックイン時の状況によりご希望に添えない場合があります。また、リクエストによっては追加料金が発生する場合があります。スペシャルリクエストは確約ではございませんのでご了承ください。
"トランジットホテルとしてはお勧め"
早朝にアスワン、ルクソールへ観光に行かれたり 帰国される方には大変お勧めできるホテルだ。 空港ターミナルまで無料の送迎バスが 30分おきに出ている。 何よりカイロの市街地のホテルから 大渋滞による空港までの時間やタクシー交渉を 必要もなく、国内線1時間前、 国際線2時間前までゆっくり過ごせるからだ。 部屋には有線だが無料のインターネットも使えて ロビーでは無線の無料インターネットも使える。 ロビーには両替商もあり、 空港とレートは変わらないのでいい。 24時間スーパーマーケットがバスターミナルの バイパス通り挟んで反対側にあるが 歩いていくと10分くらい掛かり、 砂ぼこりと排気ガスで体が汚れるので、 ホテルのシャトルバスに行き乗せてもらい 帰るは空港のシャトルバスに乗って帰って来た […] 。 歩きとシャトルバスの両方経験したので 間違いない。 朝食は、他の人の口コミにもあるように 御世辞にも美味しいとは言えない... その場で作ってもらうオムレツとフルーツだけは まぁまぁ美味しいのでお試しあれ。 ただ、あくまで出発する前泊のみお勧めする。 なぜならピラミッドや考古学博物館 オールドカイロなどの市街地を観光するには あまりに離れていて不便。移動する度に タクシー料金が必要になる。 バスなら2E£で1時間10分 タクシーなら45E£+バクシーシ5E£で40分 (夕刻は渋滞するので+20分はみといた方がいい) もっと読む
"ノボテル カイロ エアポート"
ホテルはきれいで落ち着いた雰囲気。 バスタブもきれいだった。 しかし、受付の対応が悪く、チェックインにも相当時間がかかった。また部屋の無線LANがつながらずフロントに電話したが全くやる気のない対応で結局つながらずじまいでした。 ホテルの部屋と、空港へのアクセルが良いので次回も使っても良いかとは思います。
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"トランジットホテルとして便利です。"
エジプト航空で到着が遅れ真夜中になりました。到着ロビーを出た所でホテルのバスを待ちましたが、乗車位置を示す看板もなくバスのサイズも想像出来なかったので空港のガードマンの方に尋ねると15分くらいで来るよとのこと。ツアーのお客さんを乗せるバンやバスがたくさん出発して行く中、ホテル名を書いたバンが、きょろきょろしていた私たちの前に止まり、ドライバーが「NOVOTEL!」と叫びました。でもバンの車体には別のホテルの名前。不信顔していたのか、すでに乗っていたアメリカ人の女の子がノボテルに行くよと教えてくれました。到着してみてわかったのですが、隣のホテルのバンでした。交互にバンを出してお互いのホテルのお客さんをひらって行くシステムみたいです。口コミで迎えが来なかったとか、歩いて行ったというのを読んでいた […] のが納得でした。見逃す確立が高そうです。ちなみにホテルの建物は第3ターミナルからは全く見えず、車に乗りながら、歩くと時間かかっただろうな~と思いました。ガードマンの人も遠めからそれそれ!と指差ししてくれてたので乗る気になったのですが、エジプトのガイドブックの注意書きがすごいので「違うところに連れて行かれるかも?」と疑いそうでした。予約の時、トリプルの設定がなかったので、ツインとシングルを取りましたが両方同じ部屋タイプで、しかもベッドになる仕組みのソファーがあったので、トリプルに出来たのでは?と思いました。朝食はプールが見えるレストランでバイキング。結構充実していました。ホテル前から、帰りはホテルのロゴが入ったバンで空港まで送ってくれました。ドライバーさんがとても陽気な方でにこにこしながら「バイバイ、エジプト~!カムアゲン!」と何度も車中で歌うように言ってました。 もっと読む
Stayed ther many times for business purposes. Hotel is very old and basic and will be ready and renovated next year (scheduled). The hotel is particularly (only) suitable for travellers who must get a flight soon and in middle of the night or early morning or when you arrive in Cairo very late at night. No stay for long time recommended. Reason is that […] Cairo center is far away and the congested traffic and taxis are generally no fun. When arrive late, stay one night and change next day. Better to take hotel shullte as taxis are a hazzle. It is next to the airport. In general the service and staff are extremely good and helpful (especially in restaurant for dining or the ones for drinks at bar), good house cleaning and aiport shullte drivers. However, the reception staff is totally chaotic, non-cooperative and not service oriented in any way. They show no interest in the guests well-being or comfort. もっと読む
"Average transit hotel"
For one night, fine. Nice restaurants, shuttle worked well. Room was in poor shape - door lock was broken and took about 45 minutes to fix - all the time they made us wait in the lobby instead of giving us another room. Called three times for an internet cable, even went down to the front desk - but it never arrived (no wifi). For the rates charged, […] I would expect more - but the convenience in unbeatable. もっと読む
"Good value"
Very well maintained, with good restaurants and breakfast. Good value for the price, convenienrt location if you need to be around the Heliopolis/Airport area.
"Novotel Cairo airport"
The only thing positive about this place is it's proximity to the airport. However there are much better places to stay within 10 minutes away including Le Passage directly next door. My only regret visiting Egypt is choosing this hotel on my last night. Our room was filthy, miniscule & although "non smoking" reeked of cigarettes. The twin beds were […] as comfortable as army cots. Hard as a rock & tiny. I'm not a big guy & my shoulders were wider than the bed. I could feel my father breathing in the next bed as they were so close. The restaurant is terrible & incredibly expensive. The lobby has the loudest lounge singers performing that you literally need to scream at the front desk staff when checking in. I've stayed in decent Novotels before but this one is awful. If I would of had more time or energy I would have certainly left & checked into somewhere else nearby. expensive. The lobby is もっと読む
Minibar was dirty and broken. Hotel staff try to inter my room after midnight so as a lady I do't feel safe for the rest of the night. I will not book this hotel again
"Good airport hotel"
My room was comfortable and quiet. An easy shuttle ride to the airport in the morning. Like many high volume, high turnover airport hotels this place could use some special attention (e.g. the chairs were spotted, the walls were scratched, etc.). At lhe sheets were clean, the bathroom was clean. I'd be gappy staying here again.
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"This hotel is very close to the airport,"
I have now been staying at this hotel over the past 6 year, an average of 15 times a year, I have tried other hotels in Cairo, some cheaper & some double the price,and always return to the Novotel Cairo Airport, it is very convenient with free internet in all the rooms, & free drop off & pick up from the airport every 30 mins,it is a NIGHTMARE to try […] to pick up a taxi from the airport to any hotel,the staff are all very friendly, and I have found that the chef will almost stand on his head to please the guests,the pool is heated , even during the winter & is a pleasure to take a dip, I shall continue to stay there during my trips to Cairo もっと読む
"Good but beware of collection by Hotel shuttle"
Very convenient for someone who wants to change flight and have some rest or stay overnight within the airport complex. The hotel is quiet although it is located inside the airport.The front desk staff especially "Magdi" were excellent helpful and understanding. The breakfast is amazing and has varieties. The room is nice clean and large. The only major […] drawback is the shuttle collection from the airport. We had bad experience twice although was apologised for. Despite confirming our arrival by telephone and e-mail no one was waiting for us in the airport as promised. This is a crucial issue which if happens again to us we shall not use this hotel again もっと読む
"Novotel need to be more clean"
The hotel managment should look more into cleanliness. The bathroom was not clean, the coffee mug in the room was not clean, even the hot water served for tea in the breakfast was not clean at all. The rooms are old and need to be upgraded. Would only stay there if I am transiting by Cairo airport, although there are ohter hotels close by and much […] better. もっと読む
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the hotel was perfect for us. The free shuttle bus to the airport worked very well. A hotel Rep. even met us upon arrival. Very friendly staff.
"Close to the airport"
The biggest advantage is the location close to the international airport and complimentary shuttle bus every 30 minutes.
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"Novotel airport Cairo"
Great location badly managed hotel. At 9pm they did not have my room ready and I had to fight to get a room and then it was not what I had booked queen bed and not two twins. So all in all wasted upwards of an hour before I had a room. They had overbooked and kept all people following me waiting for long periods of time. Offered me a room without a […] key so I would have to come to get the master key everytime I wanted to access my room. Threadbare hotel, the air conditioning did not work properly so I woke up in a sweat at night. Overall seedy feeling to the place. Pluses the convenience of a free shuttle to and from the airport and free internet access in the lobby. Next time I will try the neighboring airport hotel and see if it is any better. もっと読む
"Hotel is close to Airport"
This hotel was close to the Airport but the shuttle bus doesnt work properly, i arrived and waited for 45mins and the shuttle never arrived so at the end i have to take a taxi.
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"Nota nice hotel."
The hotel is not nice at all. It looked stunning on the web than in real life. My room door could not lock. The interior is old and the rooms had a funny smell. The carpets was dirty.
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"Good port in a storm"
we arrived in the midst of the demonstations of February 2011, when the Internet was shut down. The staff was harried to say the least but they were as helpful as they could be. They allowed many stranded tourists to sleep in the lobby. The food in the bar, restaurants and buffet was great. The rooms were the best we experienced in Egypt. Appropriately […] rated as four star. This said, I would only recommend this hotel to people emplaning at the Cairo Airport. Who wants to stay next door to an airport. もっと読む
"Excellent hotel, a 7 minute taxi ride fromT3"
Exited cairo airport, and you get the taxi drivers trying to charge you 80 EGP for a 7 min taxi ride. Ended up paying 25 EGP (although probably could have got this down to 15 EGP) if I was bothered enough. Good quality hotel with nice outdoor swimming pool area. Breakfast was the best hotel breakfast I had after 4 weeks in Egypt in Jordan, mainly due […] to the larger food selection on offer. All the usuals - bread, jam, cheese, ham + croissants, cakes, juice and numerous hot breakfast options. The room itself was 4-star quality. Decent shower, tiled floors, free shampoo etc, minibar (about £3 for can of beer, £1 for a can of Coke), comfortable double bed, 30-inch attached to the wall, a sofa, and a free bowl oof fruit. Check out was very quick too. Handed them my key, 20 seconds later, thank you. All pre-paid for on hotels.com for £60 - pretty good value. A free shuttle bus goes from the Novotel every 30 minutes. The bus arrived on time and 12 mins later, I arrived at terminal 3 for my flight back to London Heathrow. I would certainly book again. もっと読む
"Novotel Cairo Airport Hotel, close to airport."
We needed a hotel close to Cairo airport for an early am flight and this was the perfect hotel. Very close to airport and the free hotel shuttle bus to airport is every 30 mins. The staff were helpful. Quick check in and check out. Great free buffet breakfast served early. Room was quiet and clean, a fresh fruit plate greeted us along with bottled water […] (complementary). Wish we could have spent a little more time there to enjoy the hotel ammenities. もっと読む
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"Another upgrade"
As with my first time through this hotel, I was upgraded upon arrival to an Executive Suite with no extra cost. The staff was very friendly toward me and made sure I was happy with my stay. Although I was only there for one night this time, I appreciated greatly the attention shown to me. This room had a nicer bathroom than the prior one, but it also […] had a stain or two on the rug. Nothing unbearable, but it's a shame to see the wear and tear on an otherwise excellent hotel. The breakfast buffet was ok...definitely set to please an array of clients/customers with somewhat bland food choices. もっと読む
"Abhorrent Lack of Customer Service"
The front officer manager has no customer service skills. Nor is he interested in maintaining Novotel customers. Novotel should review this property and either dump it or re-staff. Period.
"Good location, but not the best"
Location was great as we had a stopover on our way back to Amsterdam. Room was okay, although requested a non-smoking and obviously it was a smoking floor, the smell permeated the room overnight from neighboring rooms....
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"Airport hotel"
After staying at a disgusting "four star" hotel in Cairo, this was a huge relief. The Novotel airport is as close to a Westernized four star hotel as you will likely find in this country. Very clean, two pools, lots of dining options, a great find. Only negative is location (airport is pretty far from everything, so don't plan on going into town) and […] that everything in the hotel is overpriced, but still a great way to end a trip. もっと読む
"Good for a transit stop"
A previous review described the hotel as a super 8 with a novotel lobby - pretty much an accurate description. However, for a short stay or transit, you can't beat the place. There is a free shuttle, but you should call the hotel. The buffet's are nothing to rave about, but do the trick.
"Hotel Novotel Cairo Airport-best bang for your buc"
I stayed at Novotel after a long trip from Rafah Crossing across Sinai, and ahead of an early flight to London the next morning. I was with my two kids. We were exhausted. THe hotel exceeded our expectations-from the friendly and helpful front desk, to the bellboys, to the incredible breakfast-WOW! Not only that, but we had a complimentary bowl of fruit, […] dates, and water waiting for us in the room. The bellboy told me exactly when the shuttle was coming so I wouldn't miss it and came to get me from the breakfast area (which starts at 5am-so you don't miss breakfast if you have an early flight). All in all, we had a fantastic experience and at an unbeatable price-we will be staying here again for sure! もっと読む
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"Right at the Airport! - A good choice"
My flight got into Cairo at an ungodly hour, and to see the Novotel glowing right across the parking lot was such a joy. The hotel itself seemed pretty well-run. It was comfortable and there were no disappointments or hassles, which is not to be taken for granted in Cairo. The only drawback is that it's a cab ride to get to any of the tourist areas […] -- pyramids, museums, etc. -- but cabs are quite cheap, so that's not the end of the world. This was a good choice. もっと読む
"Great for an overnight before our flight"
My wife and I were perfectly satisfied. It was great for an overnight before our flight, but would have been fine regardless. We appreciated the fruit plate in our room on arrival, shuttle to/from the terminal was fine, check-in fast and efficient, Italian restaurant was fine, pool was great, everything was clean and comfortable. The only minor deficiency […] was that they had said they'd have boxed breakfasts for us since we had to depart on the shuttle for our flight at 2:30 a.m., well before the breakfast bar was open, and we never saw them (although at that hour we really didn't want them, but they had offered them at check-in); also meant we can't comment on the breakfast bar. For reference, we are experienced travelers who travel on a moderate budget. もっと読む
"Novotel Cairo Airport"
This is a good hotel for a stay over in Cairo. Very close to the airport, clean and confortable rooms. Nothing fancy but good for a night stay. The breakfast was adecuate.
"2 stars Top"
Hotel rooms need some work
"Just good to stay for one day"
Food was excellent, and very close to airport terminal
"Right in the Airport - perfect for my 5am flight"
I always stay at this hotel a couple nights before my departure out of Cairo. Their rates are always reasonable and their staff is excellent. The rooms are just as clean as a 5 star hotel. They have an excellent cafe called Layali Novotel. There they have live entertainment hookah and great food. It is best for when my flight leaves at 5am because i […] know once I check out, I will be in my terminal within no more than 15 minutes. もっと読む
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"Novotel Cairo Airport"
Bathroom in hotel room had a cracked sink and the mattress was very hard. Overall, hotel room was clean, entertainment in lounge area was good and the shuttle service to airport ran every half hour.
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"Novotel Hotel Cairo Airport Egypt"
This hotel is a great location to the Airport convenient for early departures or late arrivals. The pool area is nice they have a couple different dinning options and a friendly helpful staff.
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"Good overnight for departing flights"
This hotel is a good stay for departing Cairo on next day flight. It is located next to airport and provides shuttle to airport.
"decent and clean for an airport hotel"
The main reason we stayed was that we arrived at 1:00am in a strange city. Novotel gave us a reliable place to stay right at the airport. The room was no problem, it's just sort of a boring boxy place but we didn't look for a resort.
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