ディズニーズ ポート オーリンズ リバーサイド (Disney's Port Orleans Resort - Riverside)

チェックアウトとチェックインが同じカウンターだったのでチェックインのお客さんが多いとチェックアウトするまでに時間がかかります。今回は8時30分にカウンターへ行き、30分以上かかりました。

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Good location with complimentary transportation (Disney Magical Express) from/to the Orlando airport, as well as from/to the theme parks. Small trails connecting the 2~5 story lodges with a few tens of rooms in low height bush and green, that surround a lake (pond); The trails are nice for jogging and walking. Staffs are mostly friendly, but it depends. […] We found some restaurant and shop staffs in their parents' mourning states, without any smile. You should not expect that you are in Disneyland. That got down us terribly. もっと読む

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システムトラブルとやらで受付で待たされ、部屋に入ろうと思ったら鍵（電子キー）が反応せず部屋に入れず、エレベーターホールにあった電話で係員呼び出すもなかなか来ず、結局、受付に戻って（受付と部屋は車で移動しなければならないくらい離れている）鍵を変えてもらって、部屋に入れたのは、到着から1時間経過後。さらに言えば、ホテル受付でディズニーのチケットを購入したにも関わらず、翌朝ディズニーランドに入れず、Information Centerで手続きをして30分後にやっと入場できた。激混みのディズニーランドでは朝が勝負なのに、貴重な30分を奪われ、事前に入場券を購入した意味がまったくなかった。単に運が悪かっただけかもしれないが、ディズニーのサービスに期待していた身としては、トラブル後の対応等最悪といわざる […] を得ません。 もっと読む

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１２／２４から６日間、ロイヤルゲストルーム（スタンダードビュー）に宿泊しました。 気になった点を書き連ねます。お役にたてば幸いです。 （ホテル） 「ドライヤーあり」と記述されていましたがありませんでした。フロントに要求するのかもしれません。コンセントは８つぐらいあって携帯やカメラの充電に不便しませんでした。 パークが主でしたので、ホテルに滞在するのは２１時過ぎから朝の７時ごろまで。寝るだけの毎日です。ゆったりとしたところのようですが、ホテルの中を散策するようなことはしていません。フロントに近い部屋をお願いしましたが、徒歩５分程度でした。宿泊中に２日、雨が降りました。雨の中の移動はきついかもしれません。低層（２階）でしたがエレベータが少なく部屋から離れていたのでスーツケースを持って階段を上り下 […] りしました。リバービューが割高なのは、景色の良さというよりは、フロントからの距離の近さ代と考えたほうがよいでしょう。 フードコートがあり７時ごろから２３時ごろまでやってました。早朝と夜はメニュー制限ありです。自分で好きなものをピックアップして、レジで部屋付にできます。パン、クッキー、パスタ、ピザ、ハンバーガー、サンドイッチなど、その場で調理しています。だいたい一食あたり１０ドル内で済ませました。マグカップ（１５ドルだったか？）を購入すると、ソーダ類、コーヒーは飲み放題です。 （送迎） マジカルエクスプレスの空港送迎は便利です。２０時半着、６時半発の飛行機でしたが、行きは空港１階のコーナーで予約のペーパーを出すとバスに案内されます。いくつかのホテルを回って１時間ぐらいかかりました。夜遅かったため、スーツケースは自分で部屋に運びました。帰りはホテルのフロントにピックアップ時間を確認しました。３時半にフロントで待ちました。 （マジックアワー） バスは開園の４０分ぐらい前にきます。座れたり、座れなかったり半々でした。どのパークにも２０分程度で到着し、開園時刻に間に合いました。 （その他） プレミアムアウトレット（インターナショナルドライブ）にタクシーで移動しました。帰りは渋滞がひどく、チップ込みで６０ドル払いました。 寒さと暖かさの繰り返しです。早朝と日中で２０度ぐらい差がある日もありました。日本で出発時に着ていた服（ジャンバー）は必需でした。 もっと読む

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ディズニーの4つの価格帯の内、下から2つ目のModerateレベルのホテルです。 ディズニーの直営ホテルは空港からの無料シャトルバスがあり、 ModerateレベルはCaribbeanに泊まったことがあるので、 今回はこちらを選びました。 空港でシャトルバスのチェックインをするところから ディズニーの名札を付けた係員の笑顔で迎えられます。 ホテル内で部屋が分からなくなってしまった時には、 カートに乗ったセキュリティの人にも助けてもらいました。 ホテルでもディズニーのもてなしを感じることができます。 日本のテレビも1チャンネル入りました。 アイロン、ドライヤー、冷蔵庫、コーヒーメーカー、洗濯干しロープがありました。 落ち着いた色合いの建物や景色は大人も気持ち良く過ごせると思います。 朝はジ […] ョギング、釣りをしている人がいたり、木にはハンモックがぶら下がっていました。 もっと読む

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子供二人と夫婦の四人で２ダブルベッドの部屋に泊まりました。オフィシャルホテルにも関わらず、ホテルズドットコムで安く泊まれて良かったです。 ただダイニングプランが使えなかった事だけは残念ですね。電話で問合せしても、対応された方が分からなかったのだと思いますが、全く助けにならず、直接ホテルに電話して確認せざるを得ませんでした。キャラクターダイニングをする方には是非ダイニングプランをオススメします。 ホテルの部屋は、まずまずでした。可もなく不可もなし。くつろぐ場所という感じではないですが、ま、日本からここに行かれる方はパークが目的なので全く問題は無いでしょう。周りの環境、アクセス、サービスなどは素晴らしく申し分ありません。ホテルの売店でオフィシャルグッズが存分に選べるのが意外に高評価。 ルームキー […] をパーク内を含む全ての支払いに使えるサービスは便利ですが、ファストパス取得などで頻繁に取り出したり預けたりする物でもあるので、どうかな、と思いました。実際、一枚を一度無くしてしまいかなり焦ったので、次回はチャージできないようにしようと思います。何処でもクレジットカードは使えるし、スナック等は現金でOK。 総じて満足しています。 もっと読む

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まず、やっとこさホテルに着いたのに、受付の人の愛想が良くなかった。通常、アメリカは愛想がいい人が多く、うーんって思ってしまいました。 ロビーから各部屋まで少し遠いけど、ホテルの従業員は誰も重い荷物を運んでくれませんでした。部屋そのものも安ホテルって感じでした。 ディズニーへ行くバス停も少し分かりにくかった。しかも、ディズニーからの帰りのバス停の降り場が分からず、夜中真っ暗な中、降り場を間違ったため、ウロウロしてしまいました。Wi-Fiが使えたのが唯一の救いですかね。

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近隣のディズニー以外のホテルと悩んだ結果、このホテルにしました。ディズニーランドがメインでしたので、ディズニーの近くのホテルを選ぶつもりでした。 決めた理由は、第一に、近隣のホテルではかかるリゾート料がこのホテルはかからない。あとは、空港～ホテルの送迎が無料。リゾートへの移動も便利。冷蔵庫がある。 レンタカーを借りなかったので他への移動はすべてタクシーを利用しました。初日に近くのスーパーへ買い物に行き、スーパーはタクシーとまってるようなところではなかったので、タクシーの運転手に再度迎えにスーパーまで来てもらうように伝えておいて、片道12ドルくらいでした。ホテルの中にもグッズを購入できるショップの一角に飲み物やパンなどの販売、日用品も少しありました。値段は高めです。 食事はホテルのフードコート […] にハンバーガー、ピザ、サンドイッチなどとサラダのコーナーがあり、特にサラダは中に入れる具材とドレッシングを選べたので何度か利用しました。フードコートにはレンジやトースターもあり、使用してもよさそうでしたが、ホテルの敷地がとても広いのでよそで買ったものをフードコートのレンジをしようして部屋でたべに戻るというのは向いてないと思います。レストランも一軒ありましたが、ステーキがとてもやわらかくおいしかったです。値段もそんなに高いものではなかったです。 ホテルのプールも毎日なんらかのイベントが行なわれていてにぎやかでした。 ダウンタウンディズニーへは、ボートでも行くことができるので気分転換になりました。 ディズニーランド近辺のホテル間は広くとても歩けるような距離ではないのでディズニーのバスが頻繁にくる便利のいい環境はとてもよかったです。 また、行くならやはりオフィシャルホテルを選びます。 もっと読む

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Food Court area very crowded and always long lines. Room very confortable, great transportation to and from park

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Pleasant Stay. The grounds of this hotel are awesome. Love the water wheel and island. Food at Boatwright's was awesome. Room was clean and big enough for all of us. We had 3 adults and 1 child and she went nuts for the pull-down kid's bed.

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Wish I would have known my room was a 5 minute walk from the lobby. This resort was on approximately 20 acres if not more.

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Me and kids had a blast The location atmosphere convienance service everything great

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Not the Disney experience that one would expect. The smiles and friendliness is missing for the service personnel. Rooms are slightly dated and need some updating.

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Had our family reunion there. Took our grandchildren to Disney for the first time. Stayed in Alligator bayou, which was recently updated. Loved what they have done. Extra pull down toddler bed was great! Pool was very close by and so was dining area. Everyone was so friendly. Will plan next family reunion same place.

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Decided to book the "Royal Suite" for my daughters 6th birthday and I have not one complaint about the hotel and the service we received. The room was beautifully decorated (looks like there was a recent renovation), the service was outstanding, and our stay despite the lousy weather was nothing short of exceptional. Their food court gives you a good […] amount of options at your typical Disney prices but you cant beat the convenience. Will definitely be back in the future. もっと読む

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My family stayed at Port Orleans for our family vacation. The location is central to all Disney Parks. The staff were super friendly and the resort was super clean. Tons of activities to do to keep you busy. Would recommend to everyone!

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The room was smaller than our Disney Cruise mini suite, so thank God we had booked a separate hotel for our granddaughter and her parents. Bathroom unbelievably tiny. The cleanliness and friendliness of the staff made up for the flaws of an old design.

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The day we spend at the Hotel was very comfortable. The Hotel shop stores was very clean and nice. We enjoy our visit and we will return to this hotel soon!

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We requested a king bed and I called several times to confirm it. However, when we arrived one was not available. Never saw the pool and recreation area because they were to far from our room.

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loved the hotel-can't wait to stay again

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Enjoyed stay -- transportation to parks and Downtown Disney very convenient. Loved the "quiet" pool area near Arcadian and also the laundry facilities. I was comfortable letting my 17 year old granddaughter go to the pool at night. It was a safe environment. Luggage pick up was a huge help especially when I didn't have to deal with it until my final […] destination. もっと読む

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Upon arrival I was impressed by the look of the hotel. It took awhile to get through check in. And the lady in front of me said she had been in line to check in for 20 minutes before I even arrived. Our room decor matched the theme of the hotel. I was also surprised at the cute wall bed. The room would have slept 5 comfortably. The room seemed cleaned. […] My only complaint is that the comforter on one of the bed had many yellow stains on the underside. Which made me wonder about the cleanliness of the beds. We spent about an hour at the main hotel pool which was cute but not as fun for my little ones as other hotels we have stayed in. This kiddie pool was only that a kiddie pool with nothing fancy. We have stayed in other Disney hotels that have slides for toddler age kids. My son was disappointed to see the big water slide in the main pool since he could not go on it since he did not have a floaty. The pool staff entertained the kids with games and dancing and everyone seemed to have a great time. もっと読む

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The theme was fun and the environment was relaxing. Just what the doctor ordered. Only wish they served a table service breakfast and offered spa services

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Room was clean but old fashioned, plumbing very noisy.. Disney style service, kid friendly, decent activities, food awful.

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Lovely hotel in a great location, makes you feel part of the magic. On arrival the staff are very helpful and do everything to make sure your stay is hassle free. Your room key can be set that it can be used to pay for everything whilst your in any Disney location, that's anything, from a drink to a meal at downtown Disney to gifts, anything. There […] are several pools, small ones in between the lodges and a big one with hot tub and slide near the main building. The only time we had anything to eat at port Orleans was on the morning of our departure. The restaurant is a large self service setup which was a bit of a free-for-all, I think this could be improved. Transport within Disney is very good, the buses run regularly to all destinations, and there is a boat service to downtown Disney. We stayed elsewhere in orlando for a few days before we went to Disney, I now wish we'd stayed longer at port Orleans. Also, in case your not aware, there is a bus service to and from the airport which you have to book in advance, its free. Its called the Disney magical express. You can check in for your return flight at the hotel, there'll even print your boarding passes for you. もっと読む

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Good location. Good environment !!!

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The whole family had a great time!

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Very nice resort. Staff very attentive.

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Interior decor was ugly. Single serve coffee packs were not removed 3 days in a row. Commode in shower area was too tight.

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We loved the hotel and the resort was fabulous. Its a walk between the building and the main lobby but it was a very pretty walk and only six minutes. We loved the pool. The room was pretty. It was nicer than it looked in the photos. We marked it down because of the following (1) booked a king and got two doubles (2) fridge had no ice compartment […] to freeze our cooler packs - of course the resort took care of that but we had to check them in and out each night/day (3) the toilet leaked (4) one sink was slow draining (5) the room stank after the plumber fixed the toilet Despite the negatives, I would go back again. もっと読む

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Loved this hotel for our weekend family getaway. We have annual passes to the parks and choose this resort based on reviews of others to stay for two nights. The price was very reasonable. I liked that the bus picked us up pretty much right outside our room to go to the parks (we have free parking but that is a hassle with an infant and child) Only […] wish there was some way of knowing when the bus was arriving before going down to the bus stop. Ate at boatwright's the first night - a little pricey for two adults and one kids meal ($73 before tip and we didn't get alcohol or dessert) but excellent service and food so worth it. Overall great experience. I have stayed at the grand Floridian, contemporary and Polynesian and this hotel was much better bang for your buck even if there isn't the convenience of the monorail. もっと読む

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What an amazing place. From the room to the staff it was perfect. So clean and friendly staff I am already planning my next stay.

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We did a weekend trip to Disney World & decided to stay here for 2 nights. We went to Downtown Disney the first night & we were told the best way to get there was by boat. They forgot to mention how long the boat ride was (at least 20 minutes & even longer on the way back). We took the bus the next morning & that went smoothly; however, I did not realize […] how expansive the hotel was & I forgot to check our stop, so I ended up missing the stop closest to our room & had to get off at the lobby instead. That wasn't a big deal, but make sure you remember which stop is yours. It's hard to see in the dark when you're tired coming home from a full day at Disney! The room was comfortable & large. We had coffee the first morning, but they did not replenish it the second morning. Other than that, we had a great stay & would recommend it! もっと読む

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They have renovated this resort rooms since we last stayed here. The room was more spacious without the dressers. Beds were comfortable, service and cleanliness was great. I would stay here again in a minute!!! Another Disney property that was well done!

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This was a great experience. It was also at reasonable cost because transportation from the airport and the shuttles to the Walt Disney World Parks are free. I would stay there again.

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we were given a room very close to a big van equipment. so very noisy.

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The resort itself was beautiful with many amenities and lush grounds. Location was perfect as it allowed for both free ferry access and free bus transit to and from all of the Disney parks. My only complaint was the size of the room. I stayed in a royal guest room with two queen beds, shared with two other adults. The quarters were very cramped - I […] am not a big person but even I found myself getting a bit claustrophobic in the room, barely room to navigate around the beds, and the bathroom itself is TINY, barely room for the door to even open past the toilet without hitting the tub. We didn't spend much time in the room so it wasn't a big deal, but worth mentioning. もっと読む

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my stay was very enjoyable

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Port Orleans, but not really an escape. Totally themed bedsheets, wall art, tv station choices, in other words no escape from Disney, if that's what you were hoping for. Stayed in the closest and newest building on the grounds, "Oak", yet you still had to cross a bridge and walk to get to the lobby. A long ways. The bus to to Magical Kingdom was 25 […] minutes or longer each time, though never crowded, and from the bus stop at the theme park there was another 5-7 before you were in the park. The check in time was 40 minutes. The food was pretty subpar, if you were to judge it against like food (fast food, Convenience store etc) The rooms have an unstocked mini fridge, minimum toiletries, no bottled water (the tap water smells strongly of chemicals), foam rubber pillows, and an annoying air system that can only be heat or AC and does not cycle off. This means you have a constant annoying flow of hot air or freezing air. もっと読む

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Excellent staff and room and restaurant was incredible!

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We were extremely pleased. Our room was right by the bus stop, and the busses ran every 15 minutes directly to the different locations (no extra stops other than our resort). Room was very clean. Each block of buildings had their own pool and the walk to the main pool was less than five minutes away. Our pool was very private and quiet. The main pool […] had all types of games, a slide for the kids, and a bar. The food court offered a variety of food. We all ordered different things and everything was good. The staff was very accommodating. We will definitely stay here again! もっと読む

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The property was beautiful. The rooms...not so much. The room decor seemed dated/silly/gaudy, the mattresses were awful.

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So many amenities on site! We selected Port-Orleans Riverside for the great reviews and all the resort had to offer for the price. The kids really enjoyed the pools, daily marshmallow roastings, kids play areas, bike rides and the list goes on. Also, we did not have to leave the resort to grab a quick bite to eat. The food court had much to offer and […] it was reasonably priced at that! In addition, the staff was wonderful! We will definitely be returning! もっと読む

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Beautiful resort!! But upon arrival, we were told our reservation was not right! And we had one more person than would fit! I ended up on the floor sleeping on an egg crate pad they brought us!! Hotels. Told me there would be a cot. They are not allowed!!!!

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