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""Hotels.com のゲストによる口コミ 2012年05月04日 投稿
友人の家の近くでもあり、毎回このホテルを利用していますが、今回は、以前のクレームの効果かどうかわかりませんが、部屋も調度品もしっかりキープされており、滞在中の対応も良く、過去十数回の中でも一番満足しています。 日本人客も増えてきているせいか、朝食も工夫が見られて好印象ですが、ちょっと私の口にはいまひとつで残念です。更なる工夫でもっと快適な滞在ができるよう期待します。
"ラコムイン滞在"Hotels.com のゲストによる口コミ 2012年04月27日 投稿
ブキビンタンのモノレール駅から徒歩7分ほど、裏通りのアパート住宅街の中にあり、少し探すのに苦労した。建物は古いものの、よくリノベーションされており、家具が新調されており、掃除も非常によく行き届いている。部屋は非常に小さいが、清潔感のおかげで、まったく不便を感じない。シャワーのお湯があまり良く出なかったものの、大きな不満は全くない。ブキビンタンの繁華街にすぐ出られ、食べるところも不自由なく、値段に対する満足度は最高!ショートステイであれば非常にお勧めです。
"施設内で過ごすには良い"Hotels.com のゲストによる口コミ 2012年03月31日 投稿
クアラルンプールの中心からは少し離れています.街の中心で活動したい場合はあまり向いていないかもしれません. 他にもレビューがあると思いますが,ホテルの施設はそれなりに充実していいて,子供連れなどでは楽しめると思います(プールや遊園地など).ショッピングセンターも隣にあり,便利でした.
Hotels.com のゲストによる口コミ 2012年03月22日 投稿
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"場所がいい"Hotels.com のゲストによる口コミ 2012年03月18日 投稿
冷蔵庫がないのが難点。部屋も狭いですが、値段を考えると、こんなものかな。ぼちぼち快適に過ごせました。
ホテルのポリシーにしたがって、追加ゲスト料金がかかる場合があります。
チェックイン時に、写真付き身分証明書、および現地での追加費用精算のためのクレジットカードまたは現金でのデポジットが必要です。
スペシャルリクエストは、チェックイン時の状況によりご希望に添えない場合があります。また、リクエストによっては追加料金が発生する場合があります。スペシャルリクエストは確約ではございませんのでご了承ください。
**これらのアメニティの中には、一部の客室またはユニットでのみご利用可能なものが含まれます。一部のアメニティには追加料金が発生します。
マルシェ メディテレニアン レストラン & ワイン バー (Marche Mediterranean Restaurant & Wine Bar) - 地中海料理のテイストを取り入れたアラカルト メニューをお楽しみいただけます。ランチタイムとディナータイムの営業となります。
ヴォーグ カフェ (Vogue Cafe) - 東洋、西洋、環太平洋の料理をお楽しみいただけます。朝食、ランチタイム、ディナータイムの営業となります。
施設内には、屋外プール、子供用プールがあります。その他のアメニティとしてフィットネスセンター、サウナ、スチームルーム、トレーニング施設もご利用いただけます。
次のレクリエーション設備は、施設内または近辺にあります。料金がかかる場合もあります。
次の料金またはデポジットは、サービスを受けた時、チェックインまたはチェックアウト時にホテルにてご清算ください。
上記の項目以外にも、ホテルが現地で徴収する料金がある場合があります。これらの料金とデポジットには税金が含まれていない場合があり、料金は変更されることがあります。
ホテルのポリシーにしたがって、追加ゲスト料金がかかる場合があります。
チェックイン時に、写真付き身分証明書、および現地での追加費用精算のためのクレジットカードまたは現金でのデポジットが必要です。
スペシャルリクエストは、チェックイン時の状況によりご希望に添えない場合があります。また、リクエストによっては追加料金が発生する場合があります。スペシャルリクエストは確約ではございませんのでご了承ください。
"ルネッサンス クアラルンプール ホテルについて"
ルネッサンス クアラルンプール ホテル に2011年 11月に家族で5泊して来ました、初めてこのサイト を使いましたが、予約内容通りに過ごす事ができま した、ただ私達はトリプルルームを予約したのです が、着いた時エキストラベッドが、無かったため、 頼んで入れてもらいました、トリプルに関しては、 他のサイトも含めて、ベッドの台数と内容が着いて 見ないと判りにくいと思います、場所はモノレール 駅の前で移動には便利です、ただ市内移動で複数ならタクシーが安くて楽です、又おもしろかったのは 朝食会場がウェストウイングとイーストウイング2ヶ所に有って、どちらで食べてもOKでした、プールも大きくて、コストパフォーマンスの高いホテルでした。
"Renaissance Kuala Lumpur"
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"ツインタワービューをお勧めします。"
朝食付きプランで申し込んだのですが、後日予約情報で確認したところ、朝食の表記がなかったため、カスタマーサービスに電話して、英文版のバウチャーをメールしてもらって出かけました。 LRTのダンワンギ駅から徒歩7分くらいで到着しました。ホテルの前の通りは交通量が多く、横断注意です。モノレールのブキットナナス駅ならもっと近く徒歩3分でしょう。KLCC観光も散歩圏内です。 ホテル内の設備は高級ホテルとして申し分ないものです。ホテル内のプールは街中にしては大きく、プールサイドでくつろぐだけでなく、泳ぎを堪能したい人にもお勧めです。プール用タオルはWestWing側に用意されています。部屋は特別広くはありませんが二人には十分です。ここの売りのツインタワービューのため窓は大きく取ってあり、夜景が素晴らしく、 […] 選んだ甲斐がありました。寝具もふかふかで気に入りました。強いて悪い点を挙げるならば、トイレのお尻洗い用ホースの水圧が強く苦労した点です。 朝食ビュッフェはマレーシアらしく様々な文化に対応できるようメニューが大変豊富で、味・ディスプレイを含めて大満足でした。伝票にサインを求められましたが、確認のためだけのようです。チェックアウト時の請求はありませんでした。 タイミングにもよるのでしょうが、チェックイン・アウト時に時間がかかった点は改善してほしい点です。・ もっと読む
"Comfortable, clean, safe... Not close to airport"
The hotel was not really suitable for a short stay enroute to Borneo. We were upgraded to a suite on check-in and appreciated the extra space as we were travelling with 4 yo daughter. The location, staff and facilities were overall good, not 5 star but definitely of high standard fr Malaysia. Food and mini-bar were very expensive, especially compared […] to high quality, good value in nearby mall beneath petrona towers. Easy walk to towers, opposite hop on-hop off bus stop. VERY far ( just over 1 hour)and expensive (SGD 100) transfer to airport. Not a convenient stop over. もっと読む
"Good Stay"
Overall we enjoyed our stay at Renaissance Kuala Lumpur Hotel. The staff are very helpful and accommodating. Checking in and checking out is very fast and I was even allowed to checkout at 2 pm. The room is large and clean. The hotel location is just in front of the KL Tourist Center. It is about 15 minutes walk to Petronas, for those who would like […] to exercise. Taxi to Petronas is only about RM5 but going back from Petronas the taxis are very expensive, they do not want to flag down their meters. The hotel is very near the monorail which is also one advantage for us. もっと読む
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"Hotel Renaissance"
We enjoyed the stay. Good location and good service.
"The Hotel in Kuala Lumpur"
Overall I'm really satisfied because it gives us a relax stay over there. Customer service was really impressive. Can feel the polite manner from the workers that work in the Hotel.
Clean and comfortable room. Excellent pool area, loungers a little uncomfortable, need mattresses. Service generally excellent. Hotel decor possibly a little tired.
"good hotel"
cheap and valuable for the wonderful breakfast
"Very Satisfied"
The service was good, rooms were clean, breakfast buffet was ample. A nice gym facility and pool. The family was happy, so I was too.
"STAFF VERY GOOD"
More hygiene at the restaurant for breakfast and more careful with long hairs inside the food at night. The staff great and nice !
"Amazing hotel!!"
This is honestly the best hotel I have stayed in while traveling through Asia! Great location, friendly service. Good food. Pay the additional for the executive suite!! We ate breakfast for free, had afternoon tea, had cocktails for free every evening, and at the finger foods for dinner and hardly spent any money on food elsewhere. Rooms are newly renovated […] and lounges were comfortable. Free wi-fi and executive staff was fabulous!! I am planning on staying here again on my next trip to KL. もっと読む
"Kuala Lumpor"
I will list the negatives - waited 15 minutes with 1 person in front of me to check in -then escorted up to the biz level -luggage took 1 hour -no drainage -pool lunch took over an hour then the wrong order -told life style lounge concierge, never heard anything from anyone We did hear good comments from other people
"Excellent service and great location"
Very good location and the "Delighted to Serve" agents were really caring and genuine.
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"Difficult Check In Process"
Hotel has two wings 'East Wing' and 'West Wing'. On Reception, we were informed that our check in will be done by the opposite wing. When we reached other wing's reception, we were told that they do not have a room with king size bed available, and we would have to pay 65 bucks and upgrade to a suite. They said, irrespective of prior booking, they cannot […] ensure a room with same specs on arrivalUpon our reluctance, they finally gave us a room which was booked. They もっと読む
"Great Service"
We have stayed at this hotel several times when visiting KL. This time we were particularly impressed with the service. A very enjoyable stay and a great location.
"Hotel Renesaince - Fantastic Service"
This is a Big bang fro the buck hotel - luxurious to a reasonalbe price. We were a party of three, myself and my two adulkt daughters. Spacious rooms with fantastic brakfasts. We also used the work-out which was in good shape. Pola area was nice, but we didn´t use it much. Area was a little cramped, but the view of KLCC was really nice. Good location […] with the monorail station just a couple of 100 m away, so you could get to anywhere you wanted quite easily. もっと読む
"Will be back"
Renaissance KL was tried out for a night and we all liked it. Only negative experience was time for check-in which took nearly 40 minutes for the 4 rooms I had booked. That is just too long! Pool area, service in general and room were all good. We will be back!
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"Worth the price at the premium location !"
Worth the price at the premium location ! It is located at the prime area and easy access to KLCC shopping mall with thousand of things to offers !
"nice location - but outdated rooms"
switching on / off lights is very difficult as they have a unique system like a key pad . most of the buttons do not work or you have to press it very hard. internet is not working in the room and they gave me an other room with internet and said im lucky to have another room available.breakfast in the east wing is horrible. also my brother have stayed […] in concorde nearby and i ve tried one breakfast there which is quite good. you have to improve a lot more. もっと読む
Close to Monorail and Twin Towers. Booked the West Wing deluxe room package including breakfast and airport transfer. Note you have to contract the hotel to book this transfer, and it includes only 1 way transfer. Breakfast in West Wing not recommended. Staff could not keep up with refilling plates, cutlery and glasses nor food and drinks. East Wing […] breaksfast much more to choose from, much better service all over. Like 2 different hotels. Asked the staff at the entrance the first day about the closest lunch-restaurant outside of the hotel, were told there were none except from a curry place close to Twin Towers, and then inside Twin Towers. Found Hard Rock cafee our self the next day. 4 people in the room - big enough for a extra bed. Suprised they were not able to give us 4 bottles of water and 4 towels when in a 4+ star hotel. Hotel ok, but closer to a 3+ than a 4+. Do not stay in room 1702 as it is close to a maintenance room,and disturbing noice during night time もっと読む
"吉隆坡萬麗酒店"
Nice place to stay no matter your on business trip or holiday.big plus to 3 mins walking distance to monorail station. Need to be careful some package don't include internet service + WiFi unless you pay extra RM80 per night! Overall a good experience.
"Pretty good"
+ve: - Very good location. - Good view of twin tower from our room - Excellent pool and fitness facilities. -ve: - Slightly old - Did not pay attention to special requests
"Renaissance meant a lot to me but it waexpectation"
We had a pleasant experience in our previous stay in the hotel and we really wanted to stay in the hotel this round. But it was really old and unfurnished. The tap showed signs of rust and the overall room appearance though retains the same looks of yesteryears does not impress me at all. The only redeeming grace was the comfortable bed... I was really […] hoping for a better maintained hotel もっと読む
"Renaissance KL"
Good hotel right at monorail and good prices in KL
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"Renaissance Kuala Lumpur - my favorite hotel in KL"
I have chosen The Renaissance Hotel for the last 4 stays in KL. It is right in the middle of KL with a spectacular view over the Petronas twin towers. The staff is very friendly, the rooms are nicely decorated. They have a nice executive lounge over two floors at the top, were you can bring a guest free of charge. They also have nice swimming pool area. […] All together - a very nice hotel, also reasonably priced witch is good for me who pays my own bills... :-) もっと読む
"Renaissence Kuala lumpur"
Really comfortable hotel,Good location,Commited workforce with a can do attitude. Also reasonably priced.
"good location"
overall is a good hotel, just one big problem ,although our package included breakfast , but we had to pay which I'm not sure why? may be miss communications between hotel and hotels .com site ,which was disappointing .
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"Renaissance Hotel Kuala Lumpur"
Very clean hotel with friendly staff.
"A Must"
Very tidy Hotel and service is amazing.
"Hotel Renaissance in KL"
Here is the narration of my experience: I checked in the hotel at about 3pm afternoon time. After i checked in and arrived in my room, I realized that the room lights and phone line werent functioning. I asked the front office for assistance however it took me nearly two hours to have someone come and look into this matter. Finally they arrived at a […] decision that they need to transfer me to a new room! In the new room it took me another two hours to get connected to the internet which was apparently free( is that why it took me so long?) Later on at night the aircon settings were so bad that it turned the room to so cold that i was literally shivering. After taking assistance from the staff they just managed to shut one of the ducts at the entrance of the room however the other duct right over my bed kept blowing cold air and ruined my sleep all night! So the net experience was HORRIBLE! Honestly with all the inconvenience that i went through I would have atleast been happy if someone had shown some sensitivity and made a goodwill gesture atleast made my day the next morning by offering a complimentary breakfast or extending my room stay time or something. I felt neglected rather I just felt that the staff was numb! もっと読む
"renaissance in KL"
my hotel room bathroom was flooded when i drained away the bath water, can't imagine the 5 star hotel, worst flooding system never seen. also, water is brown mud water even i opened the tap for 10 mins, don't know what's wrong w/ the water system. finally, we changed to another room and left children shoes in the flooding bathroom and never found again... […] will never stay in that hotel again!!! もっと読む
"renaissance hotel KL - disappointing"
i choose renaissance hotel for my trip this time because of its convenient location and it's under marriot group. i looked up the website and found everything decent and nice. i'd booked a deluxe suite in the west wing and my friend booked a refurbished room in the east wing. to our total disappointment, the bathroom facilities are so old, can't turn […] the knob of the cold water, the shower door can never be closed tight, the most horrible thing is the drainage and the water is yellowish!!! the non-smoking refurbished room in the east wing smells smoky. we requested to change the room, same condition in the other room. the staff told us that july is the peak season and most of the time the rooms are fully booked. smoking guests may stay at the non-smoking room. that's really unacceptable. one good thing is the location of the hotel and the staff are nice. i definitely will check out other hotels next time when i go to KL. もっと読む
"great location"
near monirail and LRT. Waking distance to KlCC but The room look tired.
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"Renaissance Kuala Lumpur Hotel"
It's a nice property and service is awesome!!
"Nice hotel, central, good service"
We had a great stay at the Renaissance Kuala Lumpur. When we checked in we got a free upgrade to a newly renovated room on the top floor with access to the lounge. The hotel is a 10 minute walk from Petronas Towers, so very central. The pool area is nice but the gym is a bit out of date. We experienced good service and friendliness when we were there, […] and I would not have problems recommending this hotel to friends if they were to visit KL. もっと読む
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"Hotel Renaissance KL - excellent to relax"
We have stayed in the West Wing rooms before and were very happy once again with our latest stay. On the edge of the Golden Triangle. Good size room, comfortably and tastefully furnished. Nice view of KL tower and Park from our room. Friendly staff. Possibly the best pool in KL hotels. We stay at the Renaissance when we just want to relax in or by the […] pool. もっと読む
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"west wing deluxe is excellent"
my only complaint was an annoying fault with the sound on some cable channels. I was very satisfied with this hotel, however, can only speak for the west wing deluxe rooms as steared clear of the east wing after reading unfavorable reviews. There is a very large pool & a good gym facility. I did feel that the charges for local calls was unexpectedly […] high, but felt what I paid was value. Highly reccommended. もっと読む
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