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Houston (and vicinity)ヒューストン のホテルをすべて見る
予約時は、エグゼクティブクラブレベルでの予約でしたが、当日ホテルでは、何の説明も無く、通常タイプの部屋へ案内されました。その部屋のベッドの上には、ガムが吐き捨てられていましたし、普段掃除をしない男性が部屋が汚い（ホコリや髪の毛が散在）と分かる程度の荒れよう。 たまり兼ねて、フロントにクレームを言うと、予約したエグゼクティブクラブレベルはもともと空いてないと言われる。 既に追加料金の支払いは終わっているにも関わらず、予約した部屋へ案内されませんでした。 予約サイトへ仲介をお願いして、やっとまともな部屋へ移動できましたが、お勧めは断じてできません。 ホテルの周辺も治安の悪いところのようでした。Hotels.com ゲストの適正な口コミ
"Clean and Comfortable"
Great hotel for the price. The only drawback is getting there. Not easy to get to for out of town travellers.Hotels.com ゲストの適正な口コミ
"Good Hotel for a quick trip"
Was fine. Went well and slept great!Hotels.com ゲストの適正な口コミ
There was a lot of road construction in the area. Without that the surrounding area would be good as well.Hotels.com ゲストの適正な口コミ
the hotel can't do anything about this but there was construction all around the hotel. but the room we were given was a diffrent issue, the room was tiny and at the very end of the hall, the restroom's door did not close and the bathtub drain was clogged. in the morning when i checked out all i was told was SORRY and we would offer you breakfast but […] it's late and now they are serving lunch. もっと読むHotels.com ゲストの適正な口コミ
The hotel was very nice. The staff was top notch. The construction was not a problem once you figured out how to navigate around it. I had a great experience there and was treated very well.Hotels.com ゲストの適正な口コミ
"Would not choose-only choice for wedding in area"
3rd room we were given was finally accessible. Trash hadn't been emptied. Shower was less than adequate and no fan in bathroom. Club lounge lacked all the way around-terrible cold coffee, poor wine, etc. This hotel has missed the mark, but it's in a very challenged area of town.Hotels.com ゲストの適正な口コミ
"Nice place, poor location"
There is nothing around except highways and everything was under construction all around the hotel.Hotels.com ゲストの適正な口コミ
"In the Sticks...."
Overall pretty good... food was ok, service was very good. In the middle of nowhere. Other than black coffee, you were in a bind... Nearest Starbucks was 1.6 mi away and not overly convenient. Van schedule to the Mall was not overly user friendly but good restaurants and two Starbucks. Customer service was very good with friendly people. Desk in the […] room was backed up to the airconditioner, smaller older rooms, AC was blowing up my back the whole time I was on the desk. Finally moved around to the other side... Ou Ou Wah! Other than being in the middle of nowhere, it was a pretty good hotel. もっと読むHotels.com ゲストの適正な口コミ
"Nice hotel near downtown"
Though it was very short stay but overall good experience.Expedia ゲストの適正な口コミ
I enjoyed this hotel and will stay again!Hotels.com ゲストの適正な口コミ
"Nice hotel, remote area"
The hotel and staff was very nice. We had a late check in and wanted to run to a corner store but nothing was open and because of the construction it was difficult to navigate. The hotel was clean and quite dispite the outside circumstances which the hotel couldn't control. Would defiantly recommend though. Easy access from the highways.Hotels.com ゲストの適正な口コミ
Great service and clean room very helpful staff!!!!!Expedia ゲストの適正な口コミ
Nice room, good value, loved the free parking, which doesnt happen often in Houston. Would definately stay there again.Hotels.com ゲストの適正な口コミ
"I won't be staying there again."
I was given a tiny handicapped room with a bed size I didn't book.Expedia ゲストの適正な口コミ
"very nice hotel"
We had a great time only problem is the construction outside the hotel.Hotels.com ゲストの適正な口コミ
Bedsides the cramp location an renovations. Everything was great. Would recommend.Hotels.com ゲストの適正な口コミ
"less than i expected from sheraton"
It doesn't deserve to be rated 4 star. bath tub is something you expect from 2 star hotel. Dissapointed. FURNITURE OLD AND SOFA DIRTYExpedia ゲストの適正な口コミ
"Near-by road construction is a detractor"
The hotel is very good but the ongoing road construction makes navigation into and out of the area somewhat precarious.Hotels.com ゲストの適正な口コミ
"Decent place to stay"
Only real complaint was the A/C. Worked great except took too long to turn back on during a cycle.Expedia ゲストの適正な口コミ
I know I can't blame the hotel for construction on the access road, but they did not do anything to make it easier for customers to get into the parking lot, or to see where they were going. We had to circle around again, in the dark, because there was no lighting to mark where in the barriers the break into the parking lot was located! In addition, […] the climate controls in the room were not working correctly, making the entire room clammy and the carpet almost damp. The next night we stayed in a Hilton for the same price and were far more comfortable. もっと読むHotels.com ゲストの適正な口コミ
"Well located hotel poorly maintained"
The bathroom was not clean. AC in the room not properly working very noisy. The breakfast can be greatly improvedExpedia ゲストの適正な口コミ
Everything about it was great but all the construction made it hard to get in & out. That suck.Hotels.com ゲストの適正な口コミ
"Business Traveler's top choice"
Construction makes it a bit of a challenge to get to, but overall very clean, good staff, good value. Lot's of use by fellow business travelers of all types. On site restaurant and bar. Easy access to 610 and 290.Expedia ゲストの適正な口コミ
"Dinner and A Ballgame!"
Our stay, as usual, was great. We took along another couple and this was their first time at the Sheraton Brookhollow. Needless to say, they were very impressed also. Great time....the Bar and the service was good, too! Wish our room rates had included breakfast, though.Hotels.com ゲストの適正な口コミ
"Comfortable but out of the way"
Hotel nice. I was there for OTC. It is about a 30 minute drive from just about anywhere. Cab service outside of the hotel was decent. Staff was very friendly and helpful. Lots of construction going on in the area now so traffic was terrible.Hotels.com ゲストの適正な口コミ
Room was not properly cleaned (ice bucket had left overs from previous guest). Hair dryer and alarm clock did not work. Front desk staff was dressed in jeans. Not very professional. I have never seen that in a $300 per night hotel.Hotels.com ゲストの適正な口コミ
"Great place for the money"
Great place and location for the price. Staff was accommodating and the room was clean and roomy. Freeway construction made access to the uninitiated difficult. I lived in Houston previously so I knew the back roads to get there easily.Expedia ゲストの適正な口コミ
"Close to where I needed to go on business"
Great for business travelers. The staff was friendly and helpful. Provided free transportation within the 2-3 miles from the hotel. The restaurant food was reasonably priced and had various types of food. I'm a vegetarian/vegan, and the menu had foods that addressed my need. Buffet breakfast and lunch had a good selection. The air conditioning in the […] room was a bit noisy but if you turned it off, it was fine. もっと読むHotels.com ゲストの適正な口コミ
"Comfortqble and good location"
Very comfortable and great experience. Good locationExpedia ゲストの適正な口コミ
We loved everything about this hotel. We would defiantly stay there on our return to Houston.Expedia ゲストの適正な口コミ
"OK... to bad"
Decent old Hotel. Stay away from the Restaurant. The food is not appealing and flavor Hotel is in a not so bad area close to in a construction expressway. I wont stay here again, for sure.Hotels.com ゲストの適正な口コミ
Stayed here twice now. Have not been disappointed. Front desk is always accommodating. Spacious rooms. Downside to the surrounding area is the construction going on. Otherwise its a good location.Hotels.com ゲストの適正な口コミ
"Very convenient to location I was visiting."
It was a good overnight stay.Hotels.com ゲストの適正な口コミ
"Good for business and professional travellers."
Generally very good and business user and professional traveller friendly. One small complaint, in the special business lounge, the printer ran out of paper and the staff there did not know what to do or who to call. A little disappointing, when time is limited.Expedia ゲストの適正な口コミ
"Good for business and professional travellers."
Generally a very good hotel. One minor complaint, when the printer jammed in the Club room, the staff did not appear to know what to do to clear it or who to call to resolve. Other than that, very good service.Expedia ゲストの適正な口コミ
"Good hotel but breafast no"
I like the hotel but we pay for breakfast and they affer only cafe, some pieces of fruit, bread and juice. Other hotels offer best continental breakfast.Hotels.com ゲストの適正な口コミ
"Easy access to Loop 610 and 290 & I10 Freeways."
Love this hotel! It has the best location with easy access to everything. Covered parking is readily available, and especially nice if it rains. Good restaurant & nice lounge. Will definitely stay here again in the future.Hotels.com ゲストの適正な口コミ
"Consistently great stay"
I have stayed at this Sheraton 4 times and each time had great experiences. Always clean, nice view, free parking.Hotels.com ゲストの適正な口コミ
nice hotel, surrounded by highway construction so it was a little hard to get to and lots of construction noiseExpedia ゲストの適正な口コミ
"Good pet friendly hotel"
I liked at lot !!! they are Pet friendly but realy kind with my dog. Was very clean, the only thing I missed was the little fridge in the room.Expedia ゲストの適正な口コミ
"Convenient location for business travel"
I have stayed at this hotel many many times because it's very close to my work location. However, the constant road construction in the area can affect my commute and travel. It's beyond the control of the hotel. The hotel itself is clean, comfortable (love the bed and pillow) and everything is upscale. The gym was revamped not too long ago with nice […] equipment. もっと読むHotels.com ゲストの適正な口コミ
"Great Club Level Price"
Stayed at Club level for 2 nights and found the club lounge very spacious and convenient for meeting a client or two. Cocktail hour had only 1 food choice.Hotels.com ゲストの適正な口コミ
"good, but photos misleading"
enjoyed it, friendly staff , club lounge was nice but only for a place to sit snack. easy to check in and out, asked for extra pillows+blankets , got it in no time and they gave us a bunch ! However the photos seem to be misleading with the surrounding area and what was including inside the room. Would help to have more information updated with the […] room choice. もっと読むHotels.com ゲストの適正な口コミ
Was very happy with the entire stay.Hotels.com ゲストの適正な口コミ
My stay at this hotel was a night mare . I was very tired and had no choice but to stay the night in a chair the bed pillows were nasty they had blood spots on them the complimentary water had been drunk out of I've stayed at a many of hotels this was indeed the worst experince i've ever had if I ever have to visit Houston agan it will not be with the […] Sheraton Hotel I guranteed you that & I will tell all my friends where not to stay. もっと読むHotels.com ゲストの適正な口コミ
"DONT GET ROBBED BY PARKING LOT BANDITS!!!"
we stayed the night dec 8 2012. my husbands truck was robbed of all of his hunting gear. gun camo, cross bow everything. there were supposed to be 2 security guards on duty and the parking lot was supposed to be surveilanced but somehow 5 vehicles total were broke into and no security guard seen a thing and nothing, nothing at al,l was picked up on […] the camera which i do not understand how seeing as how the gun was a 300 win mag in a case abt 5ft long and the cross bow also in a case which is also very large along with a duffle bag full of misc hunting gear. the general manager tom was not helpful, he just said "sorry, you shouldnt leave anything in your vehicle ever" which is very true and tht was definitely a mistake on our part but the least they can do is aide in trying to find these bandits. Tom also would not release the name of the security company they use or anything. so when they say that they have surveilance and security guards dont believe them. if u get robbed going to or leaving your vehicle you are pretty much just that: ROBBED. dont expect any help or support from these guys. the police officer said tht this area is hit constantly, but yet when i asked Tom abt this of course, being the general manager, he denied it but i dont see why a police officer which was very helpful would lie abt such a thing. not only will i never be staying here again but i recommend tht u dont either for your own safety and security! もっと読むExpedia ゲストの適正な口コミ
"Close to our family events"
We four sisters came for our brother's birthday celebration and was very happy with the accommodations except for requesting two beds in each room, we ended up with two roll-aways, but they were comfy so all okay. We enjoyed eating at the restaurant two evenings and the service was great and food yummy. Our stay was great but can't imagine how we ever […] survived the freeway system?? We spent hours totally lost!! もっと読むHotels.com ゲストの適正な口コミ
"A nice room for a night."
The quality of the room was nice. I had to change rooms because of outside noise. The hotel was accommodating and assisted the room change without delay. Overall, the hotel was ok but seemed a little ran down.Expedia ゲストの適正な口コミ
Very poor custumer service.Hotels.com ゲストの適正な口コミ
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