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""Hotels.com のゲストによる口コミ 2012年11月04日 投稿
ホテルから歩いて数分で大聖堂に行けるし、周辺にはレストランもたくさんある。 ホテルのスタッフもとても感じがよかった。周辺の見所まで教えてくれた。 朝食も種類豊富で美味しかったー!
Hotels.com のゲストによる口コミ 2012年07月17日 投稿
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"最高のロケーションとサービス"Hotels.com のゲストによる口コミ 2012年04月24日 投稿
ホテルの目の前が観光案内所とバスの発着場で、何をするにも便利です。ちなみに、市内循環バスは無料です。旧市街はアメリカとは思えないほど清潔で、治安も良好です。日本からの観光客がいないのが不思議なくらいです。ホテルスタッフは皆、親切でフレンドリーです。滞在中、何の不満もありませんでした。
Hotels.com のゲストによる口コミ 2011年10月23日 投稿
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ホテルのポリシーにしたがって、追加ゲスト料金がかかる場合があります。
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**これらのアメニティの中には、一部の客室またはユニットでのみご利用可能なものが含まれます。一部のアメニティには追加料金が発生します。
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特に明記しない限り、以下の料金は客室料金の合計には含まれておりません。客室料金の合計に含まれていない場合、以下の料金はチェックインまたはチェックアウト時に宿泊施設より請求されます。滞在日数または予約した部屋タイプによって請求金額は異なります。以下の料金は宿泊施設より別途請求されます。
宿泊施設より提供されているすべての料金を含んでおりますが、ご予約の宿泊日数の長さや客室によって料金が変更になる場合があります。
以下の料金またはデポジットは、サービスを利用した時、チェックイン / チェックアウト時に、ホテルにてお支払いください。
上記項目以外にも、ホテルが現地で料金を徴収する場合があります。これらの料金とデポジットには税金が含まれていない場合もあり、料金は変更されることがあります。
ホテルのポリシーにしたがって、追加ゲスト料金がかかる場合があります。
チェックイン時に、写真付き身分証明書、および現地での追加費用精算のためのクレジットカードが必要です。
スペシャルリクエストは、チェックイン時の状況によりご希望に添えない場合があります。また、リクエストによっては追加料金が発生する場合があります。スペシャルリクエストは確約ではございませんのでご了承ください。
コメントはありません。Hotels.com ゲストの適正な口コミ
"Very convenient for our early departure."
Hotel was clean, outdoor pool was perfect for late afternoon reading, staff was very professional and friendly. Very convenient to airport for early departure.Hotels.com ゲストの適正な口コミ
"Very nice hotel"
Room was clean, well appointed . Good neighborhood .Hotels.com ゲストの適正な口コミ
"Convenient location"
This was a great rate in a convenient location for access to all areas of Charleston. I was in town researching wedding venues that were in and around the Charleston area and no location took more than 25 minutes to get to. Also, the airport shuttle service was very prompt. I would recommend staying here if you want a good value with high quality. It […] was only a 10-15 minute drive to downtown Charleston. もっと読むHotels.com ゲストの適正な口コミ
"last minute stay..."
Very nice stay...staff was very helpful, even when my remote control wasn't working, they went above and beyond in trying to make it right. Highly recommended...Hotels.com ゲストの適正な口コミ
"ok for business trip"
hotel vans blocked the check-in area. room was small for the price, i've stay in the cheaper hotels and the rooms were just as big and just as clean. had what looked like dog hair in the room. hot water in the shower did not last very long and was not very hot. hotel located near industrial area.Hotels.com ゲストの適正な口コミ
"Below average and very disappointing"
Will not stay there again.Hotels.com ゲストの適正な口コミ
"Total Disaster"
This was the worst hotel I have ever stayed in, and I told the management just that. There was a big stain in the middle of the bed sheet. The whole hotel is old and in need of renovation. Towels were garbage. Even the pictures on the wall were tilted.Hotels.com ゲストの適正な口コミ
シェラトン チャールストン エアポート ホテル (Sheraton Charleston Airport Hotel)からの返信 Thank you for sharing your feedback with our staff. We appreciate your time and for sharing our opportunity for improvement. Warm Regards, John W. General Manager
"Great place to stay"
This was a very comfortable hotel. One of the best beds I ever encountered. I really liked it. I parked here for free while I flew to Boston and then came back and picked up my car. I will definitely stay here again.Hotels.com ゲストの適正な口コミ
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"business trip"
We had a very nice stay at the Sheraton. Our show was at the Convention center. This was about a 5 min. drive to there. We saved about 30% by staying at the Sheraton. Our room was great, spacious and clean. We would stay there again!Hotels.com ゲストの適正な口コミ
"Horrible location"
Changed rooms immediately due to an unbearable smell in the room. Rooms were musty, and in need of a good cleaning and we were at Club level. Overpriced, and the area was sketchy. Great view of the lower roof, dumpster and run down parking lot. Will not stay here again.Hotels.com ゲストの適正な口コミ
"Comfortable stay,staff exceptionally sweet."
We stayed there when my mother passed away for a total of 6 nights. Everyone from Siera to Carlos at the restaurant ,the sweet lady at the front desk and Matt from Texas-they were all so friendly and made the experience so wonderful. Next time we are in Charleston,we will plan on staying there. AHotels.com ゲストの適正な口コミ
"Why I stayed"
I choose this hotel because of the restaurant. I enjoyed the quality of the food and environment. I thought that the friendliness was lacking in the restaurant.Hotels.com ゲストの適正な口コミ
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"Sheraton pretty good"
For the location and amenities, I will stay again. I will certainly say that the cleanliness of the rooms leaves a lot to be desired. The indoor pool is large, and the no-fee pet friendly environment make up for the white goo sprayed all over the curtains, stained carpet, and markings on the walls. I consider it a hotel for my dog, that we can tolerate […] rather than a hotel for us that we bring our dog to.....tolerable...not great. The staff was friendly, thorough and helpful. This hotel in central to main Charleston attractions. Just off the hwy or by-pass in every direction. もっと読むHotels.com ゲストの適正な口コミ
"Proximity to Airport, Friendliness of Staff..."
My wife and I arrived at the Charleston Airport around midnight. We called the Sheraton and the shuttle was sent right away to pick us up. Due to the lateness of the hour, our dining options were seriously limited. However, on the way to the Sheraton, the shuttle driver took us to a nearby Waffle House and actually waited for us while our food was being […] prepared. The driver was a life saver, because we were really famished after a very long day of travel from the West Coast. Our actual stay at the hotel was just what we've come to expect with Sheraton (which is why we booked there). The room was exceptionally clean and well-appointed. The staff were more than helpful with our requests the following morning prior to our departure. This will definitely NOT be our last stay at a Sheraton. In fact, we will most likely stay at this VERY Sheraton during our next visit to Charleston when we actually spend time enjoying the city. もっと読むHotels.com ゲストの適正な口コミ
Beds were clean but the rugs in the rooms were very dirty and need to be replaced. So does the furniture in the room. The rooms in this hotel need a better up keep.Hotels.com ゲストの適正な口コミ
"Average Stay"
The Hotel was clean and the staff was great at check-in. I did use the fitness facility. The Nautalius machine was broken. I also had trouble with the WIFI Signal. It had one but it was weak. Everything else was great. The guy that I checked out with was a little rude. I really don't think that's the last thing you want people to remember about a s […] tay. もっと読むExpedia ゲストの適正な口コミ
"Room Servie Room Cleanliness"
The hotel's room was adequate and comfortable, however for the price I paid it was a bit steep for the value. I tipped the room service and housekeeper well ( $5 ea. day) I ordered room serive the last night and specifically listed the condiments I wanted for my sandwich & fries. When the order was delivered the condiments were missing (ketchup for […] the Fries should be automatic, right?), After I called Room service back, I was told that they would have them delivered when the room service comes back, well they never came back...One morning the commode had urine stains under the seat which had not been cleaned. もっと読むHotels.com ゲストの適正な口コミ
"Great experience"
The room was comfortable and very clean. Location close to interstate. Breakfast was outstanding. Will definitely stay here again.Hotels.com ゲストの適正な口コミ
シェラトン チャールストン エアポート ホテル (Sheraton Charleston Airport Hotel)からの返信 Thank You! We are convenient to everything in Charleston, with easy-off/on access to the interstate. I will be sure to pass your compliments along to the Food & Beverage team. Hope to see you again soon.
Lobby and club lounge were clean and staff very helpful. As for my room, not so clean. Upon arrival my room still had dirty cups from previous guest and the walls were dirty. The room could have used a deep cleaning.Hotels.com ゲストの適正な口コミ
"Convenient average airport hotel"
Staff was helpful and the food was good. The room was clean but nothing exceptional. I would stay again but it's what you expect in an airport hotel. No surprises is a good thing. Reasonable rates.Hotels.com ゲストの適正な口コミ
シェラトン チャールストン エアポート ホテル (Sheraton Charleston Airport Hotel)からの返信 Thank you for taking the time to share your experience. We want every stay to be a memorable stay and “no surprises” are at the top of our list. Thanks again and hope to see you in the future!
"Clean conveinent and easy access."
Enjoyable .A good clean room in a easy access location near good family dining and a Tanger outlet mall . Only about 8 miles from the historic district of Charleston .Hotels.com ゲストの適正な口コミ
シェラトン チャールストン エアポート ホテル (Sheraton Charleston Airport Hotel)からの返信 Thank you. We are close to everything and we truly appreciate your taking the time to share.
"close to airport"
The pool area is very nice! The hotel is very close to the airport, and has a great shuttle service that will take you within 3 miles anytime for free, and daily shuttles to downtown Charleston. The shuttle drivers were AWESOME, very friendly. The hotel itself is nice, fairly old and in some areas not the best condition but they are making improvements […] and it was very comfortable もっと読むHotels.com ゲストの適正な口コミ
シェラトン チャールストン エアポート ホテル (Sheraton Charleston Airport Hotel)からの返信 Thank you for taking the time to share your experience. We are truly convenient to everything in Charleston and we agree that we have some of the best shuttle drivers in the area. We have been making improvements and there are more in the works, so be sure to visit us again soon.
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"convenient to airport"
Friendly staff - great soup in the bar!Hotels.com ゲストの適正な口コミ
"No Room Service on Weekends?"
On 20 October, Saturday, I left the room about 11:30 AM and took the "quiet..." off the knob on the hallway side of the door and placed it back on the inside. I returned about 4:00 PM and the room had not been cleaned. The bed was unmade and the soiled towers were where I had left them, on the floor of the bathroom. Before we left for dinner, my room […] mate called down and asked that towers be brought up. We could live without the bed being made or the trash being emptied. We returned around 9:30ish only to discover the staff had taken both sets of soiled towels, but had only left one set of clean towels? No bathmat? Needless to say, my room mate was unset and wanted to call the staff. I persuaded her not to and I then went down to the desk to explain and asked that they send up another set of towels, in which they did. もっと読むExpedia ゲストの適正な口コミ
"meh. not great."
the front desk staff were friendly but the breakfast restaurant staff were abyssmal. Hands down the worst service I've ever had.Expedia ゲストの適正な口コミ
"Needs an overhaul"
Hotel is conveninet to the airport, but it has seen better days. Carpet in room was frayed and pulling away from the edges of the room. Just not what you expect from Sheraton.Hotels.com ゲストの適正な口コミ
シェラトン チャールストン エアポート ホテル (Sheraton Charleston Airport Hotel)からの返信 Thank you for sharing your feedback for growth and improvement. The convenience to airport, highway, shopping and historic Charleston make travel easy for our guests.
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Very pleasant, and the driver went above and beyond to help the guests have an enjoyable stay by providing rides to restaurants, airport rides and shopping. Well done!Hotels.com ゲストの適正な口コミ
シェラトン チャールストン エアポート ホテル (Sheraton Charleston Airport Hotel)からの返信 Thank you! We truly appreciate your kind words and will definitely share your compliments with the drivers. Come back and see us again soon!
"Enjoyed my stay"
Nice hotel, very good location. Easy to find. Hotel is obviously an older one, but sometimes these have their own charms, as was the case here. Beautiful lobby, bed was very comfortable. I would definitely recommend this place.Hotels.com ゲストの適正な口コミ
シェラトン チャールストン エアポート ホテル (Sheraton Charleston Airport Hotel)からの返信 Thank You! The lobby is a wonderful gathering place and the Sheraton Sweet Sleeper is a welcome retreat after a long day. We hope you have many happy travels.
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"Great location"
Very convenient location for what we wanted to do while in the Charleston area. Adequate restaurants nearby and the outlets were fun. The room was pleasant although it did not have a refrigerator and the hotel corridors need attention. Exercise room was a plus.Hotels.com ゲストの適正な口コミ
"Nice place to stay!"
My family and I stayed in this hotel for a few nights while our house was being remodeled. It was much nicer than I expected for the price. We had booked through the iPhone app and got additional savings. Overall, the staff was very friendly and the condition of the hotel was top notch. Would definitely recommend to others.Hotels.com ゲストの適正な口コミ
シェラトン チャールストン エアポート ホテル (Sheraton Charleston Airport Hotel)からの返信 Thank you! We appreciate the opportunity to be of service during your remodel project. We truly hope you can visit again, just for the fun of it. Warm Regards,
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"Needs a rehab"
Each time I go to Charleston on business, I stay at the sheraton. This will be the last time. The hotel needs a complete rehab.Expedia ゲストの適正な口コミ
シェラトン チャールストン エアポート ホテル (Sheraton Charleston Airport Hotel)からの返信 Thank you for sharing your experience. We appreciate your honest evaluation and value the feedback for improvement.
Great customer services from everyone, from the front desk to the restaurant staff to the maids to the shuttle driver. A great place to stay!Hotels.com ゲストの適正な口コミ
シェラトン チャールストン エアポート ホテル (Sheraton Charleston Airport Hotel)からの返信 Thank you for sharing! I am very proud of our team and your compliments are truly appreciated. Have a wonderful summer and come see us again soon.
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"EXCELLENT!!!!!"
The entire Sheraton experience was great. My wife and I really enjoyed our stay! It will definitely be our new favorite place to stay!Hotels.com ゲストの適正な口コミ
シェラトン チャールストン エアポート ホテル (Sheraton Charleston Airport Hotel)からの返信 Wow! What a compliment, we want every stay to be memorable and excited to know that you have a favorite place to stay in Charleston. Thanks again for the wonderful posting!
"Happy in Charleston"
Extremely comfortable room. Great bed with a wonderfull comforter. Bug in a rug here.Expedia ゲストの適正な口コミ
Enjoyed the stay. Pool was great!Hotels.com ゲストの適正な口コミ
Convenient location and reasonable rate, but needs some maintenance/upgrades. It has a great pool that we enjoyed and the room was fine. The rooms/hallways etc. need to be remodeled. Tile cracked and dirty, rust in places, etc.Hotels.com ゲストの適正な口コミ
シェラトン チャールストン エアポート ホテル (Sheraton Charleston Airport Hotel)からの返信 Thank you for the feedback for improvement, we value your experience and are pleased that you enjoyed the pool. Thanks again and enjoy your travels. Warm Regards,
"good hotel for the money"
Outside is a little run down, but the inside seems to have been recently redone. Really the only complaint I have is that there wasn't a fridge or microwave.Expedia ゲストの適正な口コミ
It was greatHotels.com ゲストの適正な口コミ
シェラトン チャールストン エアポート ホテル (Sheraton Charleston Airport Hotel)からの返信 Thank you! We want every stay to be a memorable event. We truly hope that “bug in a rug” brings you as many wonderful memories as it brings out team members!
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