ザ リッツ-カールトン ニューヨーク、セントラル パーク (The Ritz-Carlton New York, Central Park)格安予約

1. We arrived at your Hotel around 16:30 to check in. Although it was after check-in time, the room was not ready, so we were told to wait for 5 minutes. BUT we have been kept waiting for more than 30 minutes. He should have told us that we have to wait over 30 minutes to get the room ready in advance. I wonder why he had to tell us an obvious lie; […] 5 minutes! Moreover, when we went to our room, our suitcase was not there. We have to wait another 15 minutes to have the suitcase and get changed. We have lost our precious shopping time. 2. On the second morning, we left a memo to the housekeeper to leave bottles of complementary water. But we found “Fiji” water (brand name of the water) on the night table which was printed as $12 on the bar list. We didn’t want to be charged for the water, so we asked her if we drink “Fiji” water what is going to be? She left a memo telling us that we are going to be charged for the water. (this caused us to buy water at the super market) Why did this happen? She just took out the “Fiji” water from the fridge and put it on the night table. 3. On the third night, as we came back to our room around 7:00, there was no water on the night table. So, we called the house keeping to bring us a couple of bottles. BUT nobody came for over an hour. We had to call again. BUT, the result was the same. We called the house keeping 3 times and then the concierge twice. After all, the concierge himself brought them himself. We have to wait 2 hours for the water. I hope this was not done on purpose, 4. On the first day, we used the bathrobes, but they were taken away. We wanted to leave them. 5. We left a memo for the housekeeper to leave a bottle of conditioner, but she left a shampoo instead. She should be more careful about reading the guest’s memo. 6. The curtain of the shower booth should be placed inside the booth. I took a shower in an ordinary way, but the bathroom floor got awfully wet. It took a lot of time to clean it up. I asked if there is もっと読む

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Once again the Ritz-Carlton exceeds our expectations. Love it

I love Ritz... overpriced but GREAT!!!

We've stayed at Ritz Hotels in Florida, Virginia, California, Cayman Islands, New York and Colorado. We are always treated well with superior service. New York is quite pricey but we took advantage of a summer 3 nights for 2 rate. Room was better than expected with partial Park view. Maid service was discrete and non intrusive... we like to sleep […] late. On departure day we were allowed a few extra hours in our room as we had a late in day plane. Negative is daily charge for use of internet, and hotel food is expensive. もっと読む

the Ritz is an exceptional hotel except for the riot that occurred in the room above us at midnight including the noise of room furniture that kept us awake. Only after a second call to the front desk after I heard a truely frightening woman's screem was there any response from the hotel to stop the noise. I guess this can occur anywhere but to have […] to make two calls to the front desk when there clearly a significant occurence happening is not acceptable. I am not sure we will stay there again. もっと読む

Simply superb in every way. Staff, accommodations, service, food, health club were all top notch

Wonderful hotel. Awesome service. Great location. Couldn't ask for a better hotel. I always stay at a Ritz Carlton. Nothing measures up to the Ritz.

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Obviously it's an amazing hotel, but for the price I was pretty bummed. I wanted to take my wife out to a nice place while in NYC and she loved the hotel but to me some things just didn't seem right. They charged me for parking for one. You'd think that when spending that much money on a hotel they could throw in the parking. I requested a room that […] overlooked Central Park and I got a room that looked at the building right next to us. When confronted about these issues they didn't do anything to rectify the situation. The room was excellent despite the flaw of not being able to see anything other than the neighboring building. They even said to me as I checked in, "You're getting a room overlooking Central Park, correct?" So not sure what happened there. It was a nice hotel, my wife loved it, but I just expected more. Will I stay there again? Probably not unless I find myself making at least 6 figures a year. もっと読む

The hotel was great in all aspects but it did leave me expecting more. With the price I paid I just thought there'd be more. Things not included in the near $1000 total of reservation were parking ($55), breakfast ($30+), or any meal for that matter. I wanted to take my wife out to NYC for a night before our return to Afghanistan and she loved it all, […] but I think for me as a guy, I was pretty disappointed. I know I could've stayed somewhere else for less and gotten free parking and a complimentary breakfast. I also requested the "City View" they had and they gave me a room with a great view of the building next to us and nothing more. Overall I would say I just expected more. もっと読む

Supurb service!

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Best hotel in the world

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el hotel es excelente lo unico que las ventanas de la habitacion dan a un hueco interno minimo para ser un hotel tan costoso la ubicacion de las habitaciones deberia ser otra